Top Customer Success Jobs in Boston, MA

The Customer Support Operations Associate will ensure a seamless experience for clients and experts, providing support for operations, resolving queries, and enhancing process efficiencies while fostering relationships and feedback channels.

The Technical Support Engineer will troubleshoot complex issues, manage customer support tickets, and improve Rave's SaaS products, requiring strong technical abilities and communication skills.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

The Go to Market Partnerships Manager will recruit and onboard partners, analyze partner success, and collaborate with Sales and Marketing teams to drive growth for Jellyfish.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Global Program Manager will oversee post-sale activities for large enterprise customers in Life Sciences, ensuring seamless implementation, support, and customer success, while also driving long-term strategies for services.

As a Sales Desk Intern at MassMutual, you will engage in real business problems, gain sales experience, and develop leadership skills while collaborating on projects to improve processes and deliver results.

The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.

The CX Technology Lead will transform SharkNinja's service delivery through self-service, AI, and operational optimization to enhance user experiences and drive efficiency.

This Co-op role focuses on monitoring order statuses within the Fulfillment Order Management System, resolving issues, and documenting procedures. Additionally, it involves responding to queries and assisting in user training.

The intern will support supply chain analytics projects, work with large datasets, and develop dashboards using visualization tools while gaining industry experience.

The APMO Co-op will support process improvement initiatives in Agile and waterfall methodologies, including data analysis, reporting, and training material creation.

The Senior IT Support Specialist resolves complex IT issues, manages enterprise resources, provides end user support, and documents solutions.