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Top Customer Success Jobs in Boston, MA
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Assist customers with their issues through high-quality support via email, chat, and phone, utilizing in-depth product knowledge and communication skills.
Top Skills:
APIsDnsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Learning Designer will create educational resources for Toast's customers, utilizing instructional design and project management skills while evaluating learning solutions' impact.
Top Skills:
Adobe Creative SuiteArticulate 360AsanaCamtasiaPendoSalesforce Knowledge
eCommerce • Information Technology • Marketing Tech • Software
The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.
Top Skills:
Customer Success SoftwareSaaS
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Success Manager will enhance customer security within their SDLC using Snyk's Platform, fostering relationships and facilitating onboarding to increase product adoption and satisfaction.
Top Skills:
GitJenkinsJIRAVscode
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Lead the design and implementation of AI-driven customer service solutions, optimize customer journeys, and enhance customer experience through automation and training.
Top Skills:
AIJIRAPythonSalesforceZendesk
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Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Analyst aids customers in using Benchling's product by providing support, troubleshooting issues, and improving customer experience through training and collaboration with internal teams.
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Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Associate will drive customer adoption and engagement, manage accounts, and provide support to enhance customer satisfaction and retention.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
As a Mobile Tech Expert, you will provide on-site tech services, assist in device setup, ensure customer satisfaction, and manage sales transactions.
Top Skills:
Customer ServiceData TransfersMobile TechnologySales Processing
Fintech • Payments • Software
The Enterprise Client Success Manager will manage post-sales experiences for VIP customers, ensuring adoption, conducting trainings, and building strong customer relationships.
Top Skills:
Adobe Acrobat ProChurnzeroSalesforce
eCommerce • Information Technology • Retail • Software
Collaborate with support, product, and customer success teams to provide technical support, enhance processes, and build client trust.
Top Skills:
APIsCloudflareDatadogGitJIRAMailgunPostmanSaaSSendgridSmtpZendesk
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