Top Customer Success Jobs in Boston, MA

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

The Director of Customer Success will enhance enterprise client relationships, ensure adoption of software, manage complex programs, and advocate for customer feedback, all while achieving strategic business outcomes.

Lead and coach a team of Customer Success Managers to drive customer retention and long-term value, translating strategy into scalable execution while collaborating with cross-functional teams.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

As a Customer Success Manager, you'll build relationships with customers, drive product adoption, and upsell opportunities while collaborating internally. Fluency in Portuguese is essential.

The Customer Success Associate will manage customer relationships, drive product adoption, identify growth opportunities, and provide support to ensure positive experiences.

Sales Engineers at Datadog support sales through presentations, demos, and technical evaluations, while also collaborating with various teams on customer issues.

The Customer Success Manager engages enterprise customers, driving adoption of SmartBear solutions and ensuring value realization through relationship management and stakeholder collaboration.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The Customer Success Manager will oversee the post-sales process, ensuring customer satisfaction and value realization through effective relationship management and issue resolution.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

The Customer Success Manager will oversee the customer lifecycle from onboarding to renewal, aiming to enhance customer satisfaction and product adoption while driving relationship management and retention.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

Responsible for leading Customer Success Operations, optimizing digital engagement through automation, and translating strategic goals into actionable plans. Collaborates with cross-functional teams to enhance customer experiences at scale.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.