Top Customer Success Jobs in Boston, MA

This Senior Manager leads customer consulting projects, enhances client relationships, and drives digital marketing strategies through operational excellence and industry expertise.

The Senior Associate in Customer Consulting analyzes client needs, provides customer-centric solutions, mentors junior members, and builds client relationships while maintaining rigorous standards.

As a Customer Success Manager, you will build relationships with SMB clients, ensuring they maximize value from products, monitor customer health, and identify upsell opportunities.

The Technical Customer Success Manager will manage client relationships, provide product expertise, resolve technical issues, and drive product adoption while ensuring customer satisfaction.

The Staff Support Engineer bridges Support and Platform teams, enhancing troubleshooting skills while providing expert support, training, and customer interaction.

Manage customer relationships, drive value realization, achieve retention goals, and ensure effective adoption of solutions to meet business objectives.

The Strategic Customer Success Manager engages with customers to drive value realization, resolve issues, maintain customer satisfaction, and enhance product adoption, all while managing a yearly ARR quota.

The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.