Top Customer Success Jobs in Boston, MA

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.

As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.