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Top Customer Success Jobs in Boston, MA

Reposted 50 Minutes AgoSaved
Hybrid
Boston, MA
26-39
Entry level
26-39
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Assist customers with their issues through high-quality support via email, chat, and phone, utilizing in-depth product knowledge and communication skills.
Top Skills: APIsDnsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
21 Minutes AgoSaved
Remote
Boston, MA
78K-125K Annually
Mid level
78K-125K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Learning Designer will create educational resources for Toast's customers, utilizing instructional design and project management skills while evaluating learning solutions' impact.
Top Skills: Adobe Creative SuiteArticulate 360AsanaCamtasiaPendoSalesforce Knowledge
Reposted YesterdaySaved
Hybrid
Boston, MA
Junior
Junior
eCommerce • Information Technology • Marketing Tech • Software
The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.
Top Skills: Customer Success SoftwareSaaS
2 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Success Manager will enhance customer security within their SDLC using Snyk's Platform, fostering relationships and facilitating onboarding to increase product adoption and satisfaction.
Top Skills: GitJenkinsJIRAVscode
2 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Lead the design and implementation of AI-driven customer service solutions, optimize customer journeys, and enhance customer experience through automation and training.
Top Skills: AIJIRAPythonSalesforceZendesk
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2 Days AgoSaved
Hybrid
Boston, MA
73K-89K
Entry level
73K-89K
Entry level
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Analyst aids customers in using Benchling's product by providing support, troubleshooting issues, and improving customer experience through training and collaboration with internal teams.
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Associate will drive customer adoption and engagement, manage accounts, and provide support to enhance customer satisfaction and retention.
Reposted 2 Days AgoSaved
In-Office
Boston, MA
24-24
Entry level
24-24
Entry level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
As a Mobile Tech Expert, you will provide on-site tech services, assist in device setup, ensure customer satisfaction, and manage sales transactions.
Top Skills: Customer ServiceData TransfersMobile TechnologySales Processing
3 Days AgoSaved
Hybrid
Boston, MA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Payments • Software
The Enterprise Client Success Manager will manage post-sales experiences for VIP customers, ensuring adoption, conducting trainings, and building strong customer relationships.
Top Skills: Adobe Acrobat ProChurnzeroSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
eCommerce • Information Technology • Retail • Software
Collaborate with support, product, and customer success teams to provide technical support, enhance processes, and build client trust.
Top Skills: APIsCloudflareDatadogGitJIRAMailgunPostmanSaaSSendgridSmtpZendesk
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