Top Customer Success Jobs in Boston, MA

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

As an Enterprise Customer Success Manager, you'll drive product usage, nurture relationships, manage onboarding, and ensure customer satisfaction and contract growth.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

The Director of Customer Success will enhance enterprise client relationships, ensure adoption of software, manage complex programs, and advocate for customer feedback, all while achieving strategic business outcomes.

Lead and coach a team of Customer Success Managers to drive customer retention and long-term value, translating strategy into scalable execution while collaborating with cross-functional teams.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

Lead and strategize customer success initiatives for mid-size to sub-enterprise clients, scaling a high-performing team and optimizing HCM solutions.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

As a Customer Success Manager, you'll build relationships with customers, drive product adoption, and upsell opportunities while collaborating internally. Fluency in Portuguese is essential.

The Customer Success Associate will manage customer relationships, drive product adoption, identify growth opportunities, and provide support to ensure positive experiences.