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Top Customer Success Jobs in Boston, MA

Reposted 3 Hours AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
90K-100K
Mid level
90K-100K
Mid level
Cloud • Healthtech • Information Technology • Productivity • Software
Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.
Top Skills: AppsecDevOpsSoftware Development
Reposted YesterdaySaved
Hybrid
Boston, MA
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.
Top Skills: ErpHubspotMesSalesforce
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Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.
Top Skills: CatalystGainsightLookerSalesforceSQL
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
eCommerce • Information Technology • Retail • Software
The Senior Technical Support Engineer will master Mirakl's Connect platform, resolve technical issues, and enhance client relationships through proactive support and collaboration with teams.
Top Skills: APIsDatadogGitJIRAPostgresPostmanSendgridSmtpSQLZendesk
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Design and deliver TrakCare training courses for Clinical and Patient Administration Systems. Evaluate training effectiveness and maintain high-quality materials.
Top Skills: Trakcare
Reposted YesterdaySaved
Hybrid
Boston, MA
84K-126K Annually
Senior level
84K-126K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Specialist will design digital strategies to enhance self-service customer experiences, analyze data for insights, and collaborate across teams to drive product adoption and customer success.
Top Skills: Gainsight PxMonday.ComSmaplyTableau
Reposted 2 Days AgoSaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
Senior level
Senior level
Healthtech • Software
Lead the Customer Success Managers team focused on enterprise accounts, driving retention and expansion while ensuring customer satisfaction through proactive engagement and strategic initiatives.
Top Skills: CRMHubspot
Reposted 3 Hours AgoSaved
Remote or Hybrid
Boston, MA
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
4 Days AgoSaved
Remote or Hybrid
Boston, MA
Junior
Junior
Big Data • Healthtech • Software
As a Customer Onboarding Specialist, you will support clients during software integration, manage onboarding projects, and drive customer satisfaction through collaboration and training.
Top Skills: ExcelSalesforce
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