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Top Customer Success Jobs in Boston, MA

Reposted 8 Days AgoSaved
Remote
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.
9 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager at Adswerve will manage relationships with clients, driving engagement and maximizing retention while collaborating with internal teams and identifying growth opportunities.
Top Skills: Google AdsGoogle AnalyticsGCPSalesforceTrade Desk
9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
9 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.
Reposted 9 Days AgoSaved
Remote or Hybrid
Boston, MA
72K-154K Annually
Senior level
72K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
10 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you'll build client relationships, provide GRC expertise, and drive customer adoption and retention, specifically in mid-market and large enterprises.
Top Skills: Risk CloudSaas Applications
Reposted 4 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 19 Days AgoSaved
Hybrid
Boston, MA
106K-196K Annually
Senior level
106K-196K Annually
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills: Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
Reposted 19 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
100K-110K Annually
Mid level
100K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.
Top Skills: Devops Monitoring ToolsLinuxWindows
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Reposted 10 Days AgoSaved
Remote
Boston, MA
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
Reposted 12 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
Reposted 13 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
Reposted 13 Days AgoSaved
Remote
Boston, MA
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Mid level
86K-118K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll build relationships with customers, drive product adoption, and upsell opportunities while collaborating internally. Fluency in Portuguese is essential.
24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Associate will manage customer relationships, drive product adoption, identify growth opportunities, and provide support to ensure positive experiences.
Top Skills: Datadog
24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
80K-106K Annually
Junior
80K-106K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Sales Engineers at Datadog support sales through presentations, demos, and technical evaluations, while also collaborating with various teams on customer issues.
Top Skills: Cloud ArchitectureDevOpsWeb Development
Reposted 24 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
18 Days AgoSaved
Remote or Hybrid
Boston, MA
156K-195K Annually
Senior level
156K-195K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
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