Top Customer Success Jobs in Boston, MA

The Product Data Scientist leads client engagements by developing and implementing advanced algorithms and analytics processes. They translate client requirements into actionable insights, manage cross-functional teams, and communicate results effectively. The role also involves mentoring junior team members and driving thought leadership within the organization.

BlueConic is inviting applicants to join their talent pool for various roles in the martech and B2B SaaS space. While specific positions are not listed, they encourage candidates with a passion for marketing technology to apply. The company highlights their commitment to flexibility, inclusive culture, and career advancement opportunities.

The Senior Manager of Customer Success Architects is responsible for leading a team to deliver exceptional service and support to clients. This role involves mentoring team members, driving customer success initiatives, developing strategies for account management, and collaborating across teams to ensure client satisfaction and retention.

The Enterprise Customer Success Manager at Overjet will manage enterprise accounts, focusing on building relationships with dental office leaders, executing customer success strategies, and enhancing account processes. The role includes regular account reviews, upselling new software modules, and driving customer satisfaction to minimize churn and expand accounts.

As a Solutions Specialist, you will support the implementation of inventory and labor management solutions for food service operators. Responsibilities include communicating with customers, driving successful implementations, optimizing product value, and translating customer data into best practices. You will be part of a Professional Services team that collaborates with product teams based on customer feedback.

As a Systems Engineer at WHOOP, you will provide technical support for internal applications, troubleshoot issues, manage user access, develop automated processes, integrate SSO solutions, and maintain application security and compliance. You'll collaborate with vendors, monitor application performance, and create documentation while participating in on-call support as needed.

As an Enterprise Customer Success Manager, you will lead efforts to ensure the long-term success of enterprise customers, build strong relationships, advocate for their goals, drive adoption and retention of Memfault's platform, and collaborate cross-functionally to deliver value and improve customer outcomes.