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Top Customer Success Jobs in Boston, MA

10 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
50K-100K
Senior level
50K-100K
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 10 Days Ago
Hybrid
Boston, MA
Senior level
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
10 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
eCommerce • Information Technology • Retail • Software
The Junior Solutions Consultant provides functional and technical expertise for deploying the Mirakl platform, focusing on eCommerce strategies, client success, and continuous innovation.
Top Skills: GraphQLJSONPostmanRestful ApiXML

Featured Jobs

11 Days Ago
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.
Top Skills: AppsecDevOpsSoftware Development
13 Days Ago
Hybrid
Boston, MA
Junior
Junior
eCommerce • Information Technology • Marketing Tech • Software
As a Product Support Analyst, you will provide high-quality support to customers, coordinate with engineers, and enhance documentation. You'll assist in testing new features and engage in continuous team improvement.
Top Skills: DatadogGitGoogle SuiteJira Service DeskNotionPostmanSlack
Entry level
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.
Top Skills: Linux
Reposted 14 Days Ago
Remote
Hybrid
Boston, MA
Junior
Junior
Cloud • Greentech • Information Technology • Software • Energy
The Client Support Engineer provides technical support for the Ekotrope RATER product, assists clients with energy modeling, maintains knowledge base articles, and collaborates with the product team to improve customer experience.
Top Skills: ExcelFreshdeskGoogle SuiteHubspotJIRAMs AccessMySQLSQL
14 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
The IT Helpdesk Manager oversees global support desk operations, manages the helpdesk team, leads IT projects, and resolves complex technical issues.
Top Skills: AutomoxIntuneJamf ProNetworkingOffice365OktaOs Level TroubleshootingZoom
Reposted 16 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
100K-115K
Senior level
100K-115K
Senior level
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Customer Success Manager will lead the adoption of drug discount solutions, ensuring satisfaction and retention among covered entities and stakeholders.
Top Skills: Google For Business ApplicationsMS Office
Reposted 16 Days Ago
Boston, MA
Mid level
Mid level
HR Tech • Software
Manage and oversee the implementation of Workable's HR and recruiting solutions for new customers while collaborating with internal teams to ensure successful adoption and customer satisfaction.
Top Skills: Hr SoftwareSaas Products
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