Top Customer Success Jobs in Boston, MA

The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.

The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.

The Senior Strategic Customer Success Manager oversees strategic accounts, ensuring customer success through onboarding, relationship building, and collaboration with sales teams. Responsibilities include monitoring customer health and executing success plans.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

As a Concierge in the Customer Success Team, you will manage relationships with high value customers, providing exceptional service and support to enhance their experience with Coinbase products.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.

The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.

Lead a team of Customer Success Managers, oversee recruitment, training, and performance management, and ensure exceptional customer service to drive retention and satisfaction.