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Top Customer Success Jobs in Boston, MA

3 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Renewal Specialist will manage contract renewals, drive retention and upsell opportunities, and collaborate with various teams to improve processes.
Top Skills: Billing PlatformsClmCpqExcelGoogle SheetsSalesforce
3 Days AgoSaved
Hybrid
Boston, MA
68K-102K Annually
Mid level
68K-102K Annually
Mid level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Manage and execute customer email programs, ensuring alignment with customer success goals. Oversee email campaigns, coordinate communications, and manage cross-functional projects to enhance customer experience at Klaviyo.
Top Skills: AsanaBrazeEmail Marketing PlatformsHubspotJIRAKlaviyoMailchimpMonday.ComProject Management ToolsSmartsheetTrello
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
16-20
Entry level
16-20
Entry level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.
Top Skills: MS OfficeZendesk
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Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills: .NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
4 Days AgoSaved
Hybrid
Boston, MA
124K-163K Annually
Senior level
124K-163K Annually
Senior level
AdTech • Big Data • Digital Media • Marketing Tech
The Client Success Director will manage and grow advertiser accounts, drive strategic growth, and ensure client satisfaction through optimized partnerships and strong relationships.
Top Skills: Online AdvertisingWeb Marketing
4 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Fintech • Software
The Technical Customer Engineer will manage client implementations, develop implementation plans, configure platforms, and provide client support while collaborating with internal teams.
Top Skills: Etl ToolsIisJbossMs WindowsSQLTomcatXML
Reposted 4 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
90K-100K
Mid level
90K-100K
Mid level
Cloud • Healthtech • Information Technology • Productivity • Software
Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.
Top Skills: GainsightSalesforce
Reposted 5 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.
Top Skills: ErpHubspotMesSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.
Top Skills: CatalystGainsightLookerSalesforceSQL
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Design and deliver TrakCare training courses for Clinical and Patient Administration Systems. Evaluate training effectiveness and maintain high-quality materials.
Top Skills: Trakcare
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