Top Customer Success Jobs in Boston, MA

The Renewal Specialist will manage contract renewals, drive retention and upsell opportunities, and collaborate with various teams to improve processes.

Manage and execute customer email programs, ensuring alignment with customer success goals. Oversee email campaigns, coordinate communications, and manage cross-functional projects to enhance customer experience at Klaviyo.

As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.

As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.

The Client Success Director will manage and grow advertiser accounts, drive strategic growth, and ensure client satisfaction through optimized partnerships and strong relationships.

The Technical Customer Engineer will manage client implementations, develop implementation plans, configure platforms, and provide client support while collaborating with internal teams.

Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.

Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.

The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.

Design and deliver TrakCare training courses for Clinical and Patient Administration Systems. Evaluate training effectiveness and maintain high-quality materials.