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Top Customer Success Jobs in Boston, MA

4 Days Ago
Remote
Boston, MA
70K-140K Annually
Mid level
70K-140K Annually
Mid level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Implement SiteVault for clinical research, manage long-term customer relationships, and ensure alignment with customer goals through engagement and support for renewals.
Top Skills: CloudCtmsHubspotSaaSSitevault
5 Days Ago
Easy Apply
Boston, MA
Easy Apply
130K-130K
Senior level
130K-130K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager builds relationships with clients, drives value realization, and manages customer satisfaction to achieve renewal and growth goals.
Top Skills: Crm SystemsQuality Management SystemsSpreadsheets
Reposted 5 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
HR Tech • Software • Travel
The Enterprise Implementation Specialist manages client onboarding, aligning platform capabilities with client expectations, and leads training and support efforts for successful platform integration.
Top Skills: APIsIntegrationProject Management ToolsSaaS

Featured Jobs

6 Days Ago
Remote
Boston, MA
54K-68K
Junior
54K-68K
Junior
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Lifecycle Associate, you will engage with high-potential players, optimize player engagement strategies, and improve onboarding processes to foster loyalty.
7 Days Ago
Easy Apply
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Internet of Things • Software • App development • Automation
As a Customer Success Manager, you will build strong relationships with customers, ensuring they derive maximum value from SmartBear products while collaborating with internal teams.
Top Skills: Data AnalyticsSoftware Products
7 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
7 Days Ago
Remote
Hybrid
Boston, MA
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor at Rapid7, you'll manage customer relationships, provide product expertise, and advocate for customer needs with a focus on cybersecurity solutions.
Top Skills: A+CcspCloud+GainsightNetwork+Sec+
8 Days Ago
Boston, MA
63K-109K Annually
Junior
63K-109K Annually
Junior
AdTech • eCommerce • Food • Marketing Tech • Retail
The Fuel Maintenance & Regulatory Specialist assists in fuel station maintenance, compliance, and risk management, ensuring adherence to regulatory standards and effective vendor management.
Top Skills: CoupaMicrosoft SuiteRemedyServicenow
8 Days Ago
Remote
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Manage customer account administration, lead implementation of AI-driven projects, and coordinate cross-functional initiatives to enhance support services.
Top Skills: AICRMJIRAPythonSalesforceZendesk
9 Days Ago
Hybrid
Boston, MA
190K-213K Annually
Senior level
190K-213K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Lead client interactions in Medical Affairs, managing projects, coaching team members, maintaining client relationships, and providing thought leadership.
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