Top Customer Success Jobs in Boston, MA

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As an Enterprise Customer Success Manager, you'll drive product usage, nurture relationships, manage onboarding, and ensure customer satisfaction and contract growth.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.

As a Supervisor for the Customer Success Team, you'll lead a passionate team at Coinbase, supporting its mission to enhance global economic freedom through innovative blockchain technology. You'll tackle challenges in customer success with a focus on collaboration and high performance.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.

As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.