Top Customer Success Jobs in Boston, MA

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Customer Success Manager will guide client onboarding, facilitate product adoption, retain and grow accounts, and represent client feedback internally.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.

The Customer Success Architect role focuses on aligning GitLab's platform with customer objectives, fostering relationships, overseeing adoption, satisfaction, and growth, while acting as a trusted advisor.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Digital Customer Success Manager engages with customers to drive product adoption and restore at-risk accounts using AI insights and Gainsight workflows. They collaborate internally and participate in outreach campaigns to enhance customer satisfaction and retention.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.