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Top Customer Success Jobs in Boston, MA

YesterdaySaved
Hybrid
Boston, MA
64K-90K Annually
Mid level
64K-90K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
This role involves post-sales support including installation and troubleshooting of SaaS solutions, managing customer satisfaction, and training clients on Rave products.
Top Skills: C++CSSHTMLJavaJSONMySQLOracleRubySQL ServerXML
YesterdaySaved
Hybrid
Boston, MA
45K-75K
Mid level
45K-75K
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will troubleshoot complex issues, manage customer support tickets, and improve Rave's SaaS products, requiring strong technical abilities and communication skills.
Top Skills: DhcpDnsHTMLMySQLOracleSQL ServerTcp/IpXMLZendesk
Reposted YesterdaySaved
In-Office
Boston, MA
Entry level
Entry level
eCommerce • Fashion • Retail
Customer Experience Assistants at Brilliant Earth provide exceptional customer service in a luxury jewelry showroom, exceed sales targets, and maintain showroom organization.
Top Skills: Crm SystemErp SystemSales Strategies
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
55K-75K
Junior
55K-75K
Junior
Healthtech • Software
As a Customer Support Representative, you'll address customer queries via live chat, email, and Zoom, improve workflows, and maintain internal documentation.
Top Skills: Google SuiteHubspotJIRAZendesk
Reposted 2 Days AgoSaved
Remote or Hybrid
Boston, MA
132K-218K Annually
Senior level
132K-218K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Advisory Solution Consultant, engage with customers to deliver innovative data solutions, specializing in ServiceNow's Workflow Data Fabric and lead technical discovery sessions to drive successful integrations.
Top Skills: Agentic AiAngularjsContinuous DeploymentContinuous IntegrationCSSData PipelinesEtl ProcessesHTML5JavaScriptJdbcJSONMiddleware TechnologiesNowassistOptical Character RecognitionProcess MiningPythonReactRelational And Nosql DatabasesRest ApisRobotic Process AutomationServicenowSoapSQLStreaming Data PlatformsWorkflow Data Fabric
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Reposted 2 Days AgoSaved
Hybrid
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
Manage daily operations of the coffee shop, staff recruitment and training, budget control, monitor sales, ensure customer satisfaction, maintain health standards.
Top Skills: Pos SystemsScheduling Software
Reposted 2 Days AgoSaved
Hybrid
Boston, MA
70K-90K Annually
Junior
70K-90K Annually
Junior
Fintech • Payments • Software
The role involves providing application support, solving internal software issues, maintaining documentation, and training users on applications.
Top Skills: AngularJavaNetRabbitMQReactRedisRubySQL
3 Days AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
Big Data • Healthtech • Software
The role involves helping Life Sciences clients leverage data for their business by providing insights, managing onboarding, and enhancing product adoption through collaboration with various teams.
Top Skills: AWSAzureGCPSQLTableau
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills: CSSHTML
4 Days AgoSaved
Remote or Hybrid
Boston, MA
78-107
Senior level
78-107
Senior level
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
The Oncology Territory Manager will implement marketing and sales strategies, build relationships with key stakeholders, and provide clinical data for oncology products. The role requires developing business plans, analyzing market conditions, and adhering to regulatory compliance.
4 Days AgoSaved
Remote
Boston, MA
100K-160K Annually
Senior level
100K-160K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage multi-channel campaigns, collaborating with various teams to ensure campaign success and alignment with business goals while analyzing campaign performance.
Top Skills: BrazeMarketoPendo
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