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Top Customer Success Jobs in Boston, MA
As a Technical Team Lead at Smartsheet, you will facilitate customer support, manage technical escalations, improve support processes, and provide mentorship. You'll work closely with engineering to advocate for customers, enhance product experience, and ensure operational excellence while acting as a subject matter expert in the Smartsheet ecosystem.
The Harm Reduction Outreach Specialist/Data Coordinator engages with individuals experiencing homelessness and substance use disorders, providing harm reduction services and medical case management. Responsibilities include data coordination, education on overdose prevention, managing supplies, and connecting patients to resources while maintaining compliance with privacy regulations.
The Senior Partner Success Manager at Viator will manage relationships with large global partners, leveraging data-driven strategies to enhance partner performance and revenue growth. Responsibilities include demand analysis, executive engagement, strategic account planning, and staying updated on travel market trends.
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The Senior Premium Support Specialist provides technical and functional support for Board's financial reporting and planning applications. They maintain strong customer relationships, offer insights on product features, and assist in troubleshooting complex application issues.
The Customer Success Coordinator will support new client implementations and provide ongoing post-implementation customer support. Responsibilities include managing customer interactions using Salesforce and ChurnZero, hosting training sessions, and escalating client issues to the product development teams.
The Client Director will consult with Enterprise customers on their data center environments, focusing on Cloud and Hybrid Cloud technologies. Responsibilities include maintaining sales objectives, managing C Level client relationships, and leveraging a consultative sales approach to drive success.
The Customer Success Manager at GoGuardian is responsible for managing and growing customer accounts, ensuring high renewal rates, guiding customers through onboarding, and identifying expansion opportunities. The CSM acts as a strategic advisor, monitors customer health, and collaborates with internal teams to enhance the customer experience and support strategic initiatives.
The Client Partner will build relationships with high-level executives in life sciences companies, develop account strategies, manage client accounts and deliver quality services while meeting revenue targets. Responsibilities include coaching team members and contributing to sales forecasts.
As an Associate Customer Success Manager at Bynder, you'll ensure customer success by promoting product adoption, retention, and satisfaction. Engaging with clients, providing training, and optimizing Bynder's platform are key responsibilities. You'll also collaborate with cross-functional teams and support account growth through strategic planning and customer feedback integration.
As a Senior Manager of Customer Success at Boomi, you will lead a team managing customer success engagement strategies, focusing on maximizing customer retention and identifying growth opportunities. You will directly manage Customer Success Managers, engage with customers to understand their needs, and work with cross-functional teams to ensure overall account success in the Americas region.
Top Companies in Boston, MA Hiring Customer Success Roles
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