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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills:
Crm SoftwareSalesforceZendesk
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Fintech • Payments • Software
The Enterprise Client Success Manager at Flywire will manage relationships with strategic travel clients, drive revenue growth, resolve client issues, and collaborate cross-functionally to enhance the client experience.
Top Skills:
AsanaGoogle SuiteJIRALookerSalesforceSlackSmartsheet
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills:
Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.
Top Skills:
Crm SoftwareSalesforceZendesk
Reposted 6 Days AgoSaved
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Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills:
GongPlanhatSalesforceZendesk
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills:
AISaaS
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.
Top Skills:
Cloud-Native AiSaaS
Artificial Intelligence • Fintech • Software • Financial Services • Generative AI • Big Data Analytics • Automation
As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.
Top Skills:
CRMSaaS
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
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Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills:
Legal TechSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.
Top Skills:
Campaign Management ToolsDigital Advertising PlatformsExcel
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.
Top Skills:
Customer Data PlatformsDigital MarketingEmail MarketingMS Office
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills:
CatalystJIRASalesforceSigma
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills:
APIsETLLocalization ServicesRestSaaSSoa
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills:
Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
HR Tech • Information Technology • Professional Services • Sales • Software
Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.
Top Skills:
AsanaChurnzeroSalesforceWeb-Based Technologies
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills:
Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills:
CRMExcelMarketing AutomationPowerPointWord
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills:
Google DocsGoogle Sheets
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills:
Google DocsGoogle Sheets
Reposted 3 Days AgoSaved
Easy Apply
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills:
IotSaaS
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