Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The Customer Success Manager engages enterprise customers, driving adoption of SmartBear solutions and ensuring value realization through relationship management and stakeholder collaboration.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

Own the full customer lifecycle to drive rapid value, adoption, retention, and expansion. Manage onboarding, account planning, EBRs/QBRs, usage analysis, renewals, and advocacy while partnering cross-functionally to resolve issues and inform product roadmap.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

Serve as the primary OnStar GM Envolve customer contact for the South-Central region. Drive onboarding, adoption, retention, renewals and upsells, coordinate cross-functional issue resolution, use analytics to identify improvements, maintain Salesforce records, and increase product penetration while managing customer relationships and reducing churn.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

Responsible for onboarding and training users at Strategic Accounts, ensuring high user adoption and retention while generating contract renewals and driving business value through strong customer relationships.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.