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Top Customer Success Manager Jobs in Boston, MA

Reposted YesterdaySaved
Hybrid
Boston, MA
Mid level
Mid level
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills: ChurnzeroCrm ToolsMS OfficeSalesforce
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
101K-149K Annually
Mid level
101K-149K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.
Top Skills: CloudSaaSTechnology
Reposted 7 Days AgoSaved
In-Office
Boston, MA
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 7 Days AgoSaved
In-Office
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.
Reposted 11 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills: Crm Software
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
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12 Days AgoSaved
Hybrid
Boston, MA
106K-196K Annually
Senior level
106K-196K Annually
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills: Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
3 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.
Top Skills: Digital Training ToolsSalesforceTelematics Platforms
3 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.
Top Skills: Digital Training ToolsSalesforceTelematics Platforms
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Fintech • Software
The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.
Top Skills: Financial ServicesSaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
5 Days AgoSaved
Remote or Hybrid
Boston, MA
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
6 Days AgoSaved
Remote
Boston, MA
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
18 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.
Top Skills: AINlp
Reposted 9 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
10 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
11 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
13 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
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