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Top Customer Success Manager Jobs in Boston, MA

12 Hours AgoSaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
130K-160K
Mid level
130K-160K
Mid level
Healthtech • Software
The Customer Success Manager at AcuityMD will manage a large client base, ensuring high product adoption and renewals through strategic insights and relationship-building.
Top Skills: AICommunication ToolingCustomer Success PlatformsData Platforms
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager will build relationships with clients, ensuring onboarding and follow-up to maximize product use and customer satisfaction.
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills: CSSHTML
Reposted 6 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager ensures clients in healthcare and finance maximize software adoption and satisfaction while driving customer value and relationship management.
Top Skills: CcdCloudFhirHl7Power BIQlikRSaaSSASTableau
7 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Manager, you will drive customer engagement, advocate for product adoption, and manage relationships to promote growth. You will ensure smooth onboarding and monitor customer trends to enhance their experience with Datadog.
Top Skills: Datadog
8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Customer Success Manager will develop customer relationships, lead strategic calls, and drive growth through onboarding and renewals while identifying upsell opportunities.
Top Skills: B2B Saas
Reposted 14 Hours AgoSaved
Remote or Hybrid
Boston, MA
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
Manage a portfolio of accounts, driving customer success through relationship management, mitigating churn, and achieving retention KPIs while collaborating internally.
Top Skills: AsanaChurnzeroSalesforce
YesterdaySaved
Remote
Boston, MA
Junior
Junior
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Enterprise Client Success Manager will manage client relationships, ensure satisfaction, advocate internally, and drive product adoption and renewals.
Top Skills: CRMSales Automation Tools
Reposted 10 Days AgoSaved
Hybrid
Boston, MA
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Customer Success Manager will deliver exceptional support to customers, fostering relationships, driving product adoption, and addressing issues to ensure customer satisfaction and business success.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
75K-85K
Mid level
75K-85K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Account Manager will manage relationships with publisher partners, oversee onboarding new partners, monitor performance metrics, and collaborate internally to ensure alignment with company goals.
Top Skills: Data AnalyticsMarketing TechnologyProgrammatic Advertising
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2 Days AgoSaved
In-Office or Remote
Boston, MA
57K-91K Annually
Junior
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Customer Success Managers at Workiva maximize customer ROI by managing relationships, driving product adoption, and ensuring customer satisfaction. They provide consultative support, manage account milestones, and collaborate with internal teams for effective service delivery.
Top Skills: Saas Applications
Reposted 11 Days AgoSaved
Hybrid
Boston, MA
Junior
Junior
Fintech • Insurance • Payments • Social Impact • Financial Services
The Client Success Manager is responsible for client relationship management, insurance education, renewal processes, issue resolution, and cross-selling opportunities to enhance client experience.
Top Skills: Ams 360
Reposted 2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Responsible for customer onboarding, communication, retention, and growth by ensuring effective use of Smartling's localization solutions.
Top Skills: SaaS
3 Days AgoSaved
Remote
Boston, MA
145K-165K
Senior level
145K-165K
Senior level
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Enterprise Customer Success Manager will manage a portfolio of enterprise customers, driving renewals and promoting product adoption while collaborating with cross-functional teams to ensure client success and satisfaction.
Top Skills: AIMartechSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.
13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
101K-149K Annually
Mid level
101K-149K Annually
Mid level
Artificial Intelligence • Cloud • Software • Cybersecurity
The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.
Top Skills: CloudSaaSTechnology
Reposted 13 Days AgoSaved
Hybrid
Boston, MA
140K-170K
Mid level
140K-170K
Mid level
Software
Manage a diverse portfolio of customers to ensure their success with Postman through targeted engagements and data-driven strategies.
Top Skills: APIsCi/CdGitOauth
Reposted 13 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Internet of Things • Software • App development • Automation
The Customer Success Manager will engage with customers, drive product adoption, monitor usage, and collaborate with internal teams to enhance customer experience and satisfaction.
Top Skills: Data TrackingSoftware Products
Reposted 13 Days AgoSaved
Hybrid
Boston, MA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Payments • Software
Manage post-sales experience for enterprise clients, ensuring satisfaction, driving adoption, and building strategic relationships through training and support.
Top Skills: Adobe Acrobat ProChurnzeroSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
78K-150K
Senior level
78K-150K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.
Top Skills: Calendaring SoftwareChili PiperCr ApplicationsSlack
Reposted 14 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.
Top Skills: CcdCloudFhirHl7Power BIQlikRSaaSSASTableau
Reposted 14 Days AgoSaved
In-Office
Boston, MA
90K-143K Annually
Mid level
90K-143K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
As a Customer Success Manager at EliseAI, you'll build strategic customer relationships, drive product adoption, and ensure satisfaction for clients using our AI technology.
Top Skills: SaaS
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.
Top Skills: Business Information Technology SystemsGxp ManufacturingSaaS
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