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Top Customer Success Manager Jobs in Boston, MA
Healthtech • Software
The Customer Success Manager at AcuityMD will manage a large client base, ensuring high product adoption and renewals through strategic insights and relationship-building.
Top Skills:
AICommunication ToolingCustomer Success PlatformsData Platforms
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.
Reposted 4 Days AgoSaved
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Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager will build relationships with clients, ensuring onboarding and follow-up to maximize product use and customer satisfaction.
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills:
CSSHTML
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager ensures clients in healthcare and finance maximize software adoption and satisfaction while driving customer value and relationship management.
Top Skills:
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Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Manager, you will drive customer engagement, advocate for product adoption, and manage relationships to promote growth. You will ensure smooth onboarding and monitor customer trends to enhance their experience with Datadog.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Legal Tech • Software
The Customer Success Manager will develop customer relationships, lead strategic calls, and drive growth through onboarding and renewals while identifying upsell opportunities.
Top Skills:
B2B Saas
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
Manage a portfolio of accounts, driving customer success through relationship management, mitigating churn, and achieving retention KPIs while collaborating internally.
Top Skills:
AsanaChurnzeroSalesforce
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Enterprise Client Success Manager will manage client relationships, ensure satisfaction, advocate internally, and drive product adoption and renewals.
Top Skills:
CRMSales Automation Tools
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Customer Success Manager will deliver exceptional support to customers, fostering relationships, driving product adoption, and addressing issues to ensure customer satisfaction and business success.
Top Skills:
E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Account Manager will manage relationships with publisher partners, oversee onboarding new partners, monitor performance metrics, and collaborate internally to ensure alignment with company goals.
Top Skills:
Data AnalyticsMarketing TechnologyProgrammatic Advertising
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Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Customer Success Managers at Workiva maximize customer ROI by managing relationships, driving product adoption, and ensuring customer satisfaction. They provide consultative support, manage account milestones, and collaborate with internal teams for effective service delivery.
Top Skills:
Saas Applications
Fintech • Insurance • Payments • Social Impact • Financial Services
The Client Success Manager is responsible for client relationship management, insurance education, renewal processes, issue resolution, and cross-selling opportunities to enhance client experience.
Top Skills:
Ams 360
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Responsible for customer onboarding, communication, retention, and growth by ensuring effective use of Smartling's localization solutions.
Top Skills:
SaaS
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Enterprise Customer Success Manager will manage a portfolio of enterprise customers, driving renewals and promoting product adoption while collaborating with cross-functional teams to ensure client success and satisfaction.
Top Skills:
AIMartechSaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.
13 Days AgoSaved
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Artificial Intelligence • Cloud • Software • Cybersecurity
The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.
Top Skills:
CloudSaaSTechnology
Software
Manage a diverse portfolio of customers to ensure their success with Postman through targeted engagements and data-driven strategies.
Top Skills:
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Cloud • Internet of Things • Software • App development • Automation
The Customer Success Manager will engage with customers, drive product adoption, monitor usage, and collaborate with internal teams to enhance customer experience and satisfaction.
Top Skills:
Data TrackingSoftware Products
Fintech • Payments • Software
Manage post-sales experience for enterprise clients, ensuring satisfaction, driving adoption, and building strategic relationships through training and support.
Top Skills:
Adobe Acrobat ProChurnzeroSalesforce
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.
Top Skills:
Calendaring SoftwareChili PiperCr ApplicationsSlack
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.
Top Skills:
CcdCloudFhirHl7Power BIQlikRSaaSSASTableau
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
As a Customer Success Manager at EliseAI, you'll build strategic customer relationships, drive product adoption, and ensure satisfaction for clients using our AI technology.
Top Skills:
SaaS
Enterprise Web • Hardware • Internet of Things • Software
Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.
Top Skills:
Business Information Technology SystemsGxp ManufacturingSaaS
Top Boston Companies Hiring Customer Success Managers
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