Top Customer Success Manager Jobs in Boston, MA

Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.

Manage a portfolio of customers, utilizing 1:1 and 1:Many strategies to drive adoption and customer success with Postman's API platform.

As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.

Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.

The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.

The Customer Success Manager drives customer relationships, identifies growth opportunities, and ensures customer satisfaction by supporting effective product use and transitioning smoothly from sales.

The Enterprise Client Success Manager will oversee the post-sales experience for enterprise clients, ensuring adoption, satisfaction, and relationship management through project coordination and effective training.

As a Customer Success Manager at Klaviyo, you'll ensure customer satisfaction, develop tailored success plans, propose solutions, and provide strategic guidance. You'll communicate effectively with diverse stakeholders, manage relationships, and collaborate across teams to enhance customer engagement and success with our platform.

The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.

As a Customer Success Manager, you'll build relationships with clients, ensuring satisfaction and retention while identifying upsell opportunities and achieving customer goals.

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.

Manage customer accounts to improve operations through digital transformation. Act as a partner to ensure contract renewals and commercial expansion while coordinating with internal teams.

The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.

The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.

The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.

The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.

Manage customer accounts and drive digital transformation using Tulip's platform. Act as a partner to customers and coordinate with internal teams.