Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you'll manage SMB client portfolios, guide onboarding, monitor customer health, identify upsell opportunities, and act as a customer advocate.

The Client Success Manager is responsible for client relationship management, insurance education, renewal processes, issue resolution, and cross-selling opportunities to enhance client experience.

Manage customer experiences, driving success through data insights and adoption strategies, while collaborating with various teams and understanding customer needs in the biotech field.

The Customer Success Manager at Klaviyo is responsible for ensuring customer satisfaction by developing tailored success plans, providing strategic guidance, and proactively addressing customer needs and issues while fostering strong relationships with clients.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

The Customer Success Manager ensures clients in healthcare and finance maximize software adoption and satisfaction while driving customer value and relationship management.

The Customer Success Manager will build relationships with clients, ensuring onboarding and follow-up to maximize product use and customer satisfaction.

Manage a portfolio of strategic accounts, optimizing product use, ensuring customer engagement, and driving retention and growth targets at Akeneo.

Manage a portfolio of accounts, driving customer success through relationship management, mitigating churn, and achieving retention KPIs while collaborating internally.

The Customer Success Manager will deliver exceptional support to customers, fostering relationships, driving product adoption, and addressing issues to ensure customer satisfaction and business success.

As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.

The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.

Responsible for customer onboarding, communication, retention, and growth by ensuring effective use of Smartling's localization solutions.

As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.

Manage post-sales experience for enterprise clients, ensuring satisfaction, driving adoption, and building strategic relationships through training and support.

The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.

The Client Success Manager will support clients by optimizing campaigns, managing reporting, leading account meetings, and ensuring client satisfaction.

The Customer Success Manager drives engagement and retention by building client relationships, managing account renewals, and ensuring customer goals are achieved using the platform.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

Manage customer accounts, drive engagement through technology, conduct QBRs, analyze usage patterns, and create self-service resources to ensure customer success.

As a Customer Success Manager at EliseAI, you'll build strategic customer relationships, drive product adoption, and ensure satisfaction for clients using our AI technology.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The Customer Success Manager ensures client satisfaction and retention by managing relationships, providing solutions, and identifying growth opportunities for SailPoint's services.