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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills:
Customer SuccessSales
Healthtech • Software
The Customer Success Manager ensures customer satisfaction and successful delivery of solutions, fostering partnerships, driving engagement, and managing at-risk accounts.
Top Skills:
AnalyticsSaas Platform
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager builds relationships with clients, drives value realization, and manages customer satisfaction to achieve renewal and growth goals.
Top Skills:
Crm SystemsQuality Management SystemsSpreadsheets
Cloud • Internet of Things • Software • App development • Automation
As a Customer Success Manager, you will build strong relationships with customers, ensuring they derive maximum value from SmartBear products while collaborating with internal teams.
Top Skills:
Data AnalyticsSoftware Products
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager drives customer engagement and satisfaction while managing account strategies, renewals, and expansion through collaboration and problem-solving.
Top Skills:
CRMGainsightMs Powerpoint
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Manager, drive product adoption, retain clients, establish trust, review accounts, and enhance customer experiences through data insights.
Top Skills:
CRMExcel
Featured Jobs
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills:
BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager engages with customers to drive value realization, resolve issues, maintain customer satisfaction, and enhance product adoption, all while managing a yearly ARR quota.
Top Skills:
GainsightMs Powerpoint
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
Cloud • Information Technology • Security • Software
The Customer Success Manager will build customer relationships, educate on GRC metrics, own customer health, and drive adoption of Risk Cloud solutions.
Top Skills:
Risk CloudSaas Applications
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Manager, you will build relationships, drive product adoption, manage renewals, and collaborate internally to ensure customer satisfaction and growth.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Associate Customer Success Manager, you will drive product attachment and build relationships with customers through onboarding, upselling, and advocating for their needs while collaborating internally.
Top Skills:
Datadog
Healthtech • Security • Software • Cybersecurity
The Customer Success Manager engages SMB customers throughout their journey, driving value, resolving satisfaction issues, and managing customer relationships.
Top Skills:
GainsightO365 ToolsSalesforce
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives relationships with customers, supports onboarding, identifies growth opportunities, and ensures effective use of Datadog solutions.
Top Skills:
Datadog
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills:
CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills:
Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills:
CybersecuritySaaS
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling drives adoption and value realization for clients through strategic advising, data analysis, and collaboration with internal teams.
Top Skills:
Benchling PlatformData Analysis ToolsSaaS
Big Data • Fintech • Mobile • Payments • Financial Services
The Associate Client Success Manager will manage client relationships, promote growth within platform partners, and implement initiatives for increased usage of Affirm's services.
Top Skills:
Crm SoftwareMS OfficeSalesforce
Reposted 12 Days Ago
Easy Apply
Easy Apply
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Customer Success Manager will lead the adoption of drug discount solutions, ensuring satisfaction and retention among covered entities and stakeholders.
Top Skills:
Google For Business ApplicationsMS Office
Cloud • Information Technology • Marketing Tech • Software
The Customer Success Manager will drive customer retention, oversee renewals, guide adoption of Managed Search, and identify growth opportunities.
Top Skills:
APIsAWSAzureCrm ToolsElasticsearchGCPMongoDBSolr
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Success Manager II engages with SMB clients to enhance their experience with payroll services and ensure satisfaction. Responsibilities include customer interaction, issue resolution, data analysis, conducting training sessions, and collaborating with cross-functional teams for continuous improvement.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
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