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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills:
Customer SuccessSales
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager builds relationships with clients, drives value realization, and manages customer satisfaction to achieve renewal and growth goals.
Top Skills:
Crm SystemsQuality Management SystemsSpreadsheets
Cloud • Internet of Things • Software • App development • Automation
As a Customer Success Manager, you will build strong relationships with customers, ensuring they derive maximum value from SmartBear products while collaborating with internal teams.
Top Skills:
Data AnalyticsSoftware Products
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager drives customer engagement and satisfaction while managing account strategies, renewals, and expansion through collaboration and problem-solving.
Top Skills:
CRMGainsightMs Powerpoint
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Manager, drive product adoption, retain clients, establish trust, review accounts, and enhance customer experiences through data insights.
Top Skills:
CRMExcel
Reposted 15 Days Ago
Easy Apply
Easy Apply
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Customer Success Manager will lead the adoption of drug discount solutions, ensuring satisfaction and retention among covered entities and stakeholders.
Top Skills:
Google For Business ApplicationsMS Office
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Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills:
BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager engages with customers to drive value realization, resolve issues, maintain customer satisfaction, and enhance product adoption, all while managing a yearly ARR quota.
Top Skills:
GainsightMs Powerpoint
Healthtech • Software
The Customer Success Manager ensures customer satisfaction and successful delivery of solutions, fostering partnerships, driving engagement, and managing at-risk accounts.
Top Skills:
AnalyticsSaas Platform
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Coaching Customer Success Manager will drive customer retention through strategic relationships, guiding clients in digital learning programs and ensuring satisfaction with Skillsoft solutions.
Top Skills:
ExcelPowerPointSalesforce CRM
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills:
ExcelGainsightOutlookPowerPointSalesforce CRMWord
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Strategic Customer Success Manager, you'll partner with customers to maximize the use of Samsara's IoT platform, ensuring safety, efficiency, and sustainability in their operations by conducting reviews, composing success plans, and mentoring teams.
Top Skills:
IotSaaS
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Customer Success Manager will build relationships with group practices, promote product adoption, and identify growth opportunities while ensuring client satisfaction and success through tailored recommendations and support.
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
Cloud • Information Technology • Security • Software
The Customer Success Manager will build customer relationships, educate on GRC metrics, own customer health, and drive adoption of Risk Cloud solutions.
Top Skills:
Risk CloudSaas Applications
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
The Client Success Manager will build strong partnerships with clients, oversee account objectives, and collaborate with Sales to drive business growth.
Top Skills:
Doximity Talent Finder
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Manager, you will build relationships, drive product adoption, manage renewals, and collaborate internally to ensure customer satisfaction and growth.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Associate Customer Success Manager, you will drive product attachment and build relationships with customers through onboarding, upselling, and advocating for their needs while collaborating internally.
Top Skills:
Datadog
Healthtech • Security • Software • Cybersecurity
The Customer Success Manager engages SMB customers throughout their journey, driving value, resolving satisfaction issues, and managing customer relationships.
Top Skills:
GainsightO365 ToolsSalesforce
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives relationships with customers, supports onboarding, identifies growth opportunities, and ensures effective use of Datadog solutions.
Top Skills:
Datadog
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills:
CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills:
Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
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