Top Customer Success Manager Jobs in Boston, MA

The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.

As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.

Manage post-sales experience for enterprise customers, ensuring satisfaction and retention through successful onboarding and ongoing relationship management.

The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.

The Customer Success Manager advocates for customers, ensuring satisfaction and value from services, managing relationships, and analyzing data for improvements.

The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.

The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.

Manage customer relationships, drive adoption of Workiva solutions, ensure ROI, consult on best practices, and lead customer success initiatives.

The Customer Success Manager at Workiva is responsible for enhancing customer ROI, driving solution adoption, and building relationships to ensure effective onboarding and support throughout the customer journey.

The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.

As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.

As a Customer Success Manager, you will drive customer satisfaction and growth, manage renewals, and enhance relationships while ensuring product adoption in cybersecurity.

As a Strategic Accounts Customer Success Manager, you'll ensure customer satisfaction, drive upsells, and collaborate with internal teams to support client needs and enhance product adoption.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.