Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

Responsible for onboarding and training users at Strategic Accounts, ensuring high user adoption and retention while generating contract renewals and driving business value through strong customer relationships.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

The Customer Success Manager engages enterprise customers, driving adoption of SmartBear solutions and ensuring value realization through relationship management and stakeholder collaboration.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

As an Enterprise Customer Success Manager, you'll drive product usage, nurture relationships, manage onboarding, and ensure customer satisfaction and contract growth.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.