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Top Customer Success Manager Jobs in Boston, MA

Reposted 6 Days AgoSaved
In-Office
Boston, MA
55K-60K Annually
Junior
55K-60K Annually
Junior
Software
As an Associate Customer Success Manager, you'll build relationships with clients, ensuring they achieve business goals using Validity's tools, while managing a portfolio and collaborating with teams.
Top Skills: Salesforce CRM
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
8 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
130K-160K Annually
Mid level
130K-160K Annually
Mid level
Artificial Intelligence • Healthtech • Software • Biotech
The Technical Account Manager will manage post-implementation customer accounts, ensuring engagement and growth, delivering guidance, and mitigating risks.
Top Skills: AIAnalyticsCustomer IntelligenceSaaS
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software
The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.
Top Skills: GainsightGongHubspotSalesforce
An Hour AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll manage customer onboarding, provide ongoing support, and collaborate with various teams. Your role involves understanding customer needs, helping them achieve messaging goals, and ensuring successful contract renewals.
Top Skills: SaaS
Reposted 7 Days AgoSaved
Remote
Boston, MA
10K-100K Annually
Mid level
10K-100K Annually
Mid level
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills: A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology
The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.
Top Skills: AccountingCRMPaymentsPosSaaS
Reposted 7 Hours AgoSaved
Remote
Boston, MA
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills: SaaS
Reposted 7 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Logistics • Software • Transportation • Automation
As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.
Top Skills: CRMCsm Platforms
Reposted 7 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Reposted 7 Hours AgoSaved
Remote
Boston, MA
84K-114K Annually
Mid level
84K-114K Annually
Mid level
Edtech • HR Tech
The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.
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Reposted 7 Hours AgoSaved
Remote
Boston, MA
150K-240K Annually
Mid level
150K-240K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
Drive customer adoption and satisfaction for LiveKit's platform, acting as a trusted partner to clients while collaborating with Account Executives to surface upsell opportunities.
Top Skills: APIsCrm ToolsGainsightHubspotSaaSSalesforce
Reposted 7 Hours AgoSaved
Remote
Boston, MA
108K-162K Annually
Senior level
108K-162K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.
Top Skills: AICloud Technologies
Reposted 8 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.
Top Skills: SaaS
Reposted 10 Days AgoSaved
In-Office
Boston, MA
125K-145K Annually
Mid level
125K-145K Annually
Mid level
Software
As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.
Top Skills: Aras InnovatorCad Software
Reposted YesterdaySaved
Remote
Boston, MA
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.
Top Skills: Klaviyo
Reposted YesterdaySaved
Remote
Boston, MA
81K-157K Annually
Mid level
81K-157K Annually
Mid level
Cloud • Software
The role involves developing strong customer relationships, ensuring satisfaction, addressing concerns, and collaborating across teams to drive customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted YesterdaySaved
Remote
Boston, MA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Cybersecurity
As the first Technical Customer Success Manager, you'll lead onboarding, deployment, and drive customer relationships in the cybersecurity domain.
Top Skills: Cs ToolsCybersecurityIntegrationsSecurity Best Practices
Reposted YesterdaySaved
Remote
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
2 Days AgoSaved
Remote
Boston, MA
85K-91K Annually
Senior level
85K-91K Annually
Senior level
Healthtech
The Customer Success Manager III leads enterprise-level customer relationships and drives value, retention, and advocacy across high-impact accounts. Responsibilities include mentoring peers and collaborating cross-functionally to achieve strategic goals.
Top Skills: DynamicsGainsightSalesforce
2 Days AgoSaved
In-Office or Remote
Boston, MA
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Strategic Customer Success Manager will build long-term partnerships with clients in Transportation & Logistics, ensure value realization, drive retention, and influence customer practices using data insights.
Top Skills: Google SuiteSalesforce
2 Days AgoSaved
Remote
Boston, MA
60K-70K Annually
Junior
60K-70K Annually
Junior
AdTech
The Associate Customer Success Manager will support clients during and after campaigns, manage data reporting, and communicate Adelaide's value, requiring 1+ years in adtech.
Top Skills: ExcelGoogle Office
Reposted 2 Days AgoSaved
Remote
Boston, MA
97K-146K Annually
Senior level
97K-146K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager fosters relationships with enterprise customers, ensuring successful solution adoption, driving value realization, and providing account management support while collaborating with stakeholders.
Top Skills: Industrial Iot SoftwareProject Management Software
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