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Top Customer Success Manager Jobs in Boston, MA

Reposted 3 Days AgoSaved
Remote
Boston, MA
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Customer Success Manager at Cyara will manage enterprise customer relationships, ensure value from solutions, and drive revenue growth while delivering excellent customer experiences.
Top Skills: SaaSSoftware Development Lifecycle
Reposted 3 Days AgoSaved
Remote
Boston, MA
Junior
Junior
AdTech • Marketing Tech
As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.
Reposted 6 Days AgoSaved
Remote
Boston, MA
95K-135K
Mid level
95K-135K
Mid level
Artificial Intelligence • Productivity • Software
The Customer Success Manager will onboard new Enterprise customers, drive product adoption, manage renewals, and identify growth opportunities across various industries and use cases.
Top Skills: Saas Applications
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
90K-120K
Senior level
90K-120K
Senior level
Artificial Intelligence • Software
The Customer Success Manager will lead strategic customer relationships, drive outcomes, ensure long-term success, and identify growth opportunities in a fast-paced SaaS environment.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
In-Office
Boston, MA
145K-165K Annually
Expert/Leader
145K-165K Annually
Expert/Leader
Artificial Intelligence • Big Data • Machine Learning • Software • Analytics
The Strategic Customer Success Manager will manage a portfolio of large accounts, ensuring customer engagement and satisfaction while helping clients leverage Dataiku's platform for data science solutions.
Top Skills: No Specific Programming Languages Or Technologies Mentioned
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
As a Customer Success Manager, manage relationships with around 100 customers, ensuring they maximize the value of the Paperless Parts platform and drive business objectives.
Reposted 8 Days AgoSaved
Remote
Boston, MA
120K-158K
Mid level
120K-158K
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.
Top Skills: Project Management ToolsSoftware DevelopmentTechnical SupportUnmanned Aircraft Systems
Reposted 7 Days AgoSaved
Remote
Boston, MA
103K-160K
Mid level
103K-160K
Mid level
Software
The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.
Top Skills: Cloud-Based SolutionsSaas Applications
2 Hours AgoSaved
Remote
Boston, MA
50K-65K Annually
Junior
50K-65K Annually
Junior
Mobile
As a Client Success Manager, you will drive renewals and upsell opportunities, manage strategic accounts, and optimize customer relations to ensure product adoption and growth.
2 Hours AgoSaved
Remote or Hybrid
Boston, MA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will be responsible for managing customer relationships, ensuring business value from ServiceTitan, addressing customer needs, and driving customer engagement to enhance satisfaction and retention.
Top Skills: GainsightSalesforceTableau
6 Hours AgoSaved
Remote
Boston, MA
145K-174K
Senior level
145K-174K
Senior level
Healthtech
The Customer Success Manager oversees client relationships, project management for implementations, and drives upsell opportunities, collaborating with various teams to ensure success.
Top Skills: ExcelGoogle SuitePowerPointSalesforce
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
The Customer Success Manager will build relationships with customers, conduct training sessions, gather feedback, monitor usage metrics, and enhance support resources to improve customer satisfaction and engagement.
Top Skills: Ai ToolsJIRA
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Reposted 22 Hours AgoSaved
Remote
Boston, MA
127K-152K
Senior level
127K-152K
Senior level
Software
As a Customer Success Manager, you'll build relationships with enterprise clients, integrating Label Studio into their workflows and enhancing model performance through strategic guidance.
Top Skills: AIB2B SaasData ScienceLabel StudioMl
Reposted 22 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will engage with customers post-sales, driving ROI, managing relationships, and advocating for customer needs to ensure their success with Common Room's platform.
Top Skills: CRMGtm SystemsSalesforce
Reposted 22 Hours AgoSaved
Remote
Boston, MA
97K-146K
Senior level
97K-146K
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager drives solution adoption, manages key accounts, and collaborates with executive teams to realize customer value.
Top Skills: AlmCadPlmService Lifecycle Management
Reposted 22 Hours AgoSaved
Remote
Boston, MA
100K-125K Annually
Mid level
100K-125K Annually
Mid level
Other • Software • Virtual Reality
The Strategic Customer Success Manager enhances customer relationships through onboarding, program management, and advocacy, ensuring clients successfully use Scope AR's platform to achieve business goals.
Top Skills: ConfluenceExcelFigmaGoogle SuiteHubspotJIRASharepointZendesk
YesterdaySaved
Remote
Boston, MA
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Cloud • Software
The Customer Success Manager serves as the primary customer contact, ensuring strong relationships, managing renewals, and collaborating with engineering for solutions in a high-stakes SaaS environment.
Top Skills: GitlabSalesforce
Reposted 8 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
As a Customer Success Manager, you will facilitate enterprise account relationships, ensuring retention, adoption, and expansion through strategic insights and project management duties.
Top Skills: PythonRSparkSQL
Reposted 7 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Information Technology • Software
The Customer Success Manager oversees customer relationships, advocates for their needs, and provides expert data insights to ensure satisfaction and success.
Reposted 8 Days AgoSaved
Remote
Boston, MA
115K-150K
Mid level
115K-150K
Mid level
Software
The Customer Success Manager will manage Enterprise customer accounts, drive value through Vercel solutions, and maintain customer satisfaction and engagement post-sales.
Top Skills: Ci/CdExpressFrontend Web Development LibrariesNext.JsNode.jsReact
6 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Senior Customer Success Manager, you will manage key customer relationships, ensure product adoption, drive renewal, and identify upselling opportunities while advocating for customer needs.
Top Skills: Customer Relationship Management SoftwareEnterprise Software
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning
The Mid-Market Customer Success Manager will manage enterprise customer relationships, drive product adoption, ensure retention, and collaborate with internal teams for feedback and success metrics.
Top Skills: Ehr Integration
Reposted YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Manage key enterprise customer relationships, drive product adoption and growth, assess feedback, and collaborate with product teams.
Top Skills: Ehr IntegrationSoftware As A Service (Saas)
Reposted YesterdaySaved
In-Office or Remote
Boston, MA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Artificial Intelligence • Database
The Customer Success Manager - Enterprise will manage enterprise relationships, drive growth in ARR, provide customer support, and collaborate with cross-functional teams.
Top Skills: Data Discovery ToolsMds
Reposted YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
The Customer Success Manager will oversee post-sale customer interactions, drive engagement and retention, manage relationships, and coordinate necessary services for healthcare clients, focusing on improving revenue cycle management.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
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