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Top Customer Success Manager Jobs in Boston, MA
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.
Top Skills:
CRMHubspotSalesforceZoho
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills:
Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
Big Data • Information Technology • Other • Security
The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.
Top Skills:
CRMSaaSSalesforce
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption and retention for strategic accounts, ensuring customer satisfaction and success through proactive relationships and effective management of account activities.
Artificial Intelligence • Cloud • Software
As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.
Top Skills:
GainsightSalesforce
Fintech • Machine Learning • Payments • Software • Financial Services
Manage the success of a portfolio of enterprise customers, driving adoption and retention, facilitating onboarding, and ensuring alignment with customer goals.
Top Skills:
ExcelGoogle SuiteJIRALookerSalesforce
Cloud • Fintech • Software
The Customer Success Manager ensures client success by providing guidance, addressing issues, and driving adoption of nCino's solutions, while also managing relationships to maximize value and customer satisfaction.
Top Skills:
Ai ToolsCrm SystemsSalesforce
Cloud • Information Technology • Consulting
The Client Success Manager will build client relationships, align solutions, ensure service delivery, foster innovation, manage profitability, and provide technical expertise in IT operations.
Top Skills:
AIAvdCitrixCloudAzureO365Palo AltoSecurityVMware
Healthtech
The Client Success Manager will manage enterprise client relationships, oversee implementation, drive engagement, and enhance operational efficiency while ensuring client satisfaction and retention.
Artificial Intelligence • Software • Analytics
The Customer Success Manager leads customer onboarding, maintains relationships, handles renewals, and identifies upsell opportunities while ensuring customer satisfaction.
Top Skills:
GainsightSalesforceZendesk
Software
As a Customer Success Manager at Vanta, you'll guide early-stage customers through their security and compliance journeys, ensuring retention and satisfaction while promoting self-sufficiency.
Top Skills:
ComplianceCybersecurityGrcSaaS
Marketing Tech • Sales • Software
The Customer Success Manager is responsible for managing customer relationships, ensuring adoption and value realization of Demandbase solutions, leading customer onboarding, and facilitating cross-functional initiatives to drive business growth.
Top Skills:
CRMIntentMarketing AutomationPredictive AnalyticsRevenue Management ToolsSales Engagement
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Edtech • HR Tech • Software
The Customer Success Manager will build relationships with customers, ensure effective service utilization, manage retention and revenue growth, and advocate for customer needs.
Top Skills:
MS OfficeSalesforce
Software
The Customer Success Manager at Versapay will manage customer relationships, drive account growth, and collaborate with cross-functional teams to enhance customer satisfaction and retention.
Top Skills:
Erp SystemsSaaS
Marketing Tech
The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.
Top Skills:
Market Intelligence SolutionsSaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.
Top Skills:
GainsightSalesforceServicetitanTableau
Marketing Tech • Software
The Customer Success Manager will lead mid market and enterprise accounts, develop marketing strategies, analyze customer usage, and ensure campaign success.
Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills:
APIsExcelGoogle SheetsHubspotSalesforceWebhooks
Software
The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.
Top Skills:
APIsSaaS
Information Technology • Software
As a Customer Success Manager at Routeware, you will support ~100 customers by understanding their needs, guiding them to achieve their goals with digital communication and fleet management software, and ensuring subscription renewals through strong relationship management.
Top Skills:
Data AnalysisFleet Management SoftwareSaas Software
Artificial Intelligence • Edtech • Software
As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.
Top Skills:
AISaaSSoftware
Artificial Intelligence • Hardware • Robotics • Software
Manage implementation, usage, retention, and expansion for commercial customers. Drive value through onboarding, customer relationships, and project management.
Top Skills:
Project Management ToolsUnmanned Aircraft Systems
Healthtech
As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.
Top Skills:
ChargebeeGoogle SuiteHubspotNotion
Fintech • Information Technology • Analytics
The Associate Client Success Manager supports Client Success Managers with digital promotions, client communication, administrative tasks, and campaign metrics monitoring to drive client success.
Top Skills:
Google SuiteMicrosoft SuiteSalesforce
Financial Services
The Enterprise Client Success Manager drives product adoption and retention, addresses client support, and increases revenue by upselling services.
Top Skills:
ExcelGoogle Suite
Top Boston Companies Hiring Customer Success Managers
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