Top Customer Success Manager Jobs in Boston, MA

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

As a Customer Success Manager, you will manage customer relationships, drive engagement, oversee account renewals, and collaborate with internal teams to enhance the customer experience and ensure the success of their educational solutions.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

The Customer Success Manager will enhance customer satisfaction through tailored plans, managing accounts, fostering relationships, and promoting solution adoption, while also driving growth opportunities within customer accounts.

Responsible for managing relationships with employer customers in mental health solutions, ensuring satisfaction and facilitating communication between stakeholders while driving customer engagement and product innovation.

The Customer Success Manager focuses on managing client relationships, driving product adoption, supporting account plans, and ensuring customer satisfaction and retention.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

The Customer Success Manager is responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying upselling opportunities while achieving revenue targets.

The Customer Success Manager will oversee a portfolio of customers, focusing on digital engagement, lifecycle management, onboarding, and adoption. The role aims to improve customer value realization and reduce support dependency using automation and data analysis.

The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.

The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.

The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.

The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.

As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.

The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.

The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.