Top Customer Success Manager Jobs in Boston, MA

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Client Success Manager will enhance client relationships, drive service usage, conduct outreach, onboard new users, and analyze client data to identify improvement areas.

The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The role involves driving customer onboarding, adoption, and advocacy for CyberArk products, ensuring customer satisfaction and value realization while working closely with Federal agencies.

The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

Support high volumes of customer requests, diagnose root causes, provide onboarding, and advise on Customer.io strategies in a remote part-time role.

The Customer Success Manager will build relationships with customers, ensure effective service utilization, manage retention and revenue growth, and advocate for customer needs.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.