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Top Customer Success Manager Jobs in Boston, MA

Reposted 5 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
6 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
70K-70K Annually
Junior
70K-70K Annually
Junior
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
6 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Success Manager will enhance customer retention and growth within the education and local government sectors by acting as a product expert, managing projects, gathering customer feedback, and ensuring successful customer engagements.
Top Skills: Salesforce
25 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 6 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-157K Annually
Senior level
85K-157K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.
Top Skills: AnalyticsCommunication TechnologyCustomer SuccessInsurance TechnologySms
Reposted 8 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills: EmrsNotionProject Management PlatformsSlackSmartsheets
Reposted 8 Days AgoSaved
In-Office
Boston, MA
67K-73K Annually
Mid level
67K-73K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills: Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
Reposted 5 Days AgoSaved
Remote
Boston, MA
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 7 Hours AgoSaved
Remote
Boston, MA
105K-105K Annually
Mid level
105K-105K Annually
Mid level
Information Technology • Software
The Customer Success Manager engages with customers to identify challenges, builds relationships, tracks performance, addresses escalations, and collaborates with internal teams to enhance customer satisfaction and success.
Top Skills: DatadogLogicmonitorMoogsoftSaaSServicenow
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
2-5 Annually
Junior
2-5 Annually
Junior
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.
Top Skills: SaaS
Reposted 10 Hours AgoSaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Junior
59K-79K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.
Top Skills: GainsightSalesforceServicetitanTableau
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12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
Reposted 15 Hours AgoSaved
Remote
Boston, MA
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Events • Software
The CSM/Account Manager will manage customer relationships, drive renewals and expansions, onboard new customers, and advocate for customer needs. This role requires collaboration with various teams to ensure customer success and satisfaction.
Top Skills: B2B SaasMartech
Reposted 15 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Software
The Customer Success Manager will manage post-sales relationships, enhance customer experience, support product development, and retain clients while utilizing data analysis.
Top Skills: SaaSSecurity ComplianceSoftware
Reposted 15 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
71K-117K Annually
Mid level
71K-117K Annually
Mid level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Customer Success Manager (Growth) is responsible for developing relationships with dealer customers, ensuring they adopt Tekion products and see measurable revenue impact, while handling inquiries, analyzing data, and coordinating cross-functional partnerships.
Top Skills: AIExcelLookerPower BIPowerPointSalesforceTableau
Reposted 15 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
71K-117K Annually
Mid level
71K-117K Annually
Mid level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Customer Success Manager will guide dealer partners through onboarding, ensuring a smooth transition to Tekion's platform, conducting training, and monitoring user feedback while collaborating across teams.
Top Skills: Bi ToolsCrm SystemsExcelLookerPower BIPowerPointTableauTekion Arc
YesterdaySaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Mid level
59K-79K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll partner with customers to ensure their success, drive ROI, and build strong relationships. You'll analyze account health, deliver value, and collaborate with teams to solve customer challenges.
Top Skills: GainsightSalesforceServicetitanTableau
YesterdaySaved
Remote
Boston, MA
20-20 Hourly
Internship
20-20 Hourly
Internship
Marketing Tech • Software
Assist the Customer Success team by supporting account activities, monitoring customer engagement, and collaborating with internal teams on initiatives to enhance customer experiences.
Top Skills: Internal ToolsSaaSSpreadsheets
YesterdaySaved
Remote
Boston, MA
89K-140K Annually
Senior level
89K-140K Annually
Senior level
Healthtech
The Customer Success Manager will manage client relationships, drive growth and engagement, oversee implementation projects, and analyze data to optimize account value and expansion opportunities.
Top Skills: Data Analysis ToolsExcelGoogle Sheets
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Digital Media • Edtech
The Customer Success Manager will onboard and support schools using Epic's platform, manage relationships, monitor engagement, and advocate for customer needs.
Top Skills: Analytics ToolsCRMLms PlatformsSis Systems
YesterdaySaved
Remote
Boston, MA
136K-165K Annually
Senior level
136K-165K Annually
Senior level
Fitness • Healthtech • HR Tech
The Principal Customer Success Manager oversees post-sale customer lifecycle phases, manages enterprise customer relationships, ensures successful adoption of Thrive's solutions, and drives customer success and retention.
YesterdaySaved
Remote
Boston, MA
105K-120K Annually
Mid level
105K-120K Annually
Mid level
Software • Financial Services
The Customer Success Manager at OneStream will oversee customer relationships to ensure their goals are met, focusing on onboarding, satisfaction, and long-term engagement.
Top Skills: BudgetingCorporate Performance Management (Cpm)Financial CloseForecastingManagement ReportingPlanningSaaS
YesterdaySaved
Remote
Boston, MA
80K-120K Annually
Mid level
80K-120K Annually
Mid level
Artificial Intelligence • Software
The Customer Success Manager will manage customer relationships, drive platform adoption, identify upsell opportunities, and represent customer needs to improve the product.
Top Skills: CannyCanvaClarifyFigmaHeapIntercomLookerLovableMiroSlack
Reposted YesterdaySaved
Remote
Boston, MA
97K-146K Annually
Senior level
97K-146K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.
Top Skills: Alm SoftwareCadPlm
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