Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.

As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

The Customer Success Manager at Graphite Financial serves as a trusted advisor, handling client relationships, driving renewals and expansions, and mentoring staff while providing strategic insights on financial operations.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.

Manage customer relationships, drive product adoption, and increase customer revenue through upselling and cross-selling efforts within the healthcare SaaS space.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Manage client portfolio, drive revenue growth, analyze data, and provide industry expertise. Handle contract renewals and build strong client relationships.

The Customer Success Manager ensures customer value creation, manages ongoing relationships, and collaborates on product enhancements while demonstrating leadership and problem-solving skills.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.

The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

As an Enterprise Customer Success Manager, you will build relationships, increase product adoption, ensure renewals, and advocate for customer needs while collaborating with internal teams for optimal service delivery.

Manage relationships with SMB and emerging tech clients, drive product adoption, identify growth opportunities, and improve customer success processes.

As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.

The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.

The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.

The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.

As a Customer Success Manager, you'll guide clients through onboarding, ensure satisfaction, conduct reviews, and identify upsell opportunities.