Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager at Box will engage with enterprise customers to improve content workflows, leverage AI solutions, and drive business outcomes through strategic partnerships and change management.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.

The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

As a Customer Success Manager II, you will manage a portfolio of ~80 customers, focusing on retention, portfolio management, and ensuring customer success through strategic insights and advocacy.

The Customer Success Manager will oversee high-volume customer experiences, manage digital journeys, ensure operational excellence, drive commercial health, and advocate for customer insights.

The Customer Success Manager ensures client goals are met through effective product adoption and support, providing training and managing relationships with stakeholders.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

As a Client Success Manager, you will manage relationships with retailer clients, create success plans, monitor feature usage, provide recommendations, and collaborate with cross-functional teams to drive client satisfaction and value.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.

The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.

The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.

The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.

The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.