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Top Customer Success Manager Jobs in Boston, MA

Reposted 24 Days AgoSaved
Remote
Boston, MA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
6 Days AgoSaved
In-Office
Boston, MA
62K-150K Annually
Mid level
62K-150K Annually
Mid level
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills: JavaExcelPostgisPostgresPowerPointPythonSQL
25 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
6 Days AgoSaved
Hybrid
Boston, MA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills: Ai Instruments
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.
Top Skills: Ai ToolsHubspotSalesforce
Reposted 8 Days AgoSaved
In-Office
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
6 Hours AgoSaved
Remote
Boston, MA
76K-90K Annually
Mid level
76K-90K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll manage relationships with Mid-Market clients, leading marketing strategies and ensuring customer satisfaction to drive revenue growth.
Top Skills: CRMSalesforce
6 Hours AgoSaved
Remote
Boston, MA
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills: ExcelGainsightSalesforce
6 Hours AgoSaved
Remote
Boston, MA
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
6 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage a portfolio of accounts, drive customer value, collaborate with teams, and leverage AI to improve outcomes.
Top Skills: AIErp SystemsNetSuiteQuickbooks
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6 Hours AgoSaved
Remote
Boston, MA
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
6 Hours AgoSaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Junior
59K-79K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll build relationships with 100 accounts, optimize their use of ServiceTitan, drive retention, and address customer needs proactively.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 6 Hours AgoSaved
Remote
Boston, MA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills: Emr PlatformsGoogle WorkspaceExcel
Reposted 6 Hours AgoSaved
Remote
Boston, MA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.
Top Skills: AIBusiness IntelligenceLookerSaaSSQLTableau
Reposted 6 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Junior
80K-100K Annually
Junior
Marketing Tech
Manage a portfolio of healthcare industry clients, provide onboarding and training, develop client success plans, and collaborate with sales and product teams.
Top Skills: DataMarket IntelligenceResearch-Driven ProductsSaaS
Reposted 6 Hours AgoSaved
Remote
Boston, MA
90K-121K Annually
Mid level
90K-121K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.
Top Skills: CRMGongSalesforce
Reposted 7 Hours AgoSaved
Remote
Boston, MA
139K-204K Annually
Expert/Leader
139K-204K Annually
Expert/Leader
Information Technology
The Principal Customer Success Manager will manage strategic customer relationships, ensure product adoption, drive growth, and support customer success initiatives at 6sense.
Top Skills: CRMDomoMarketing AutomationMicrostrategySaaSTableau
Reposted 7 Hours AgoSaved
Remote
Boston, MA
145K-213K Annually
Expert/Leader
145K-213K Annually
Expert/Leader
Information Technology
As a Principal Customer Success Manager, you'll manage relationships with strategic customers, driving adoption, renewals, and ROI through customer advocacy and technical guidance.
Top Skills: BiDomoDynamicsEloquaMarketing AutomationMarketoMicrostrategyPardotSalesforceTableau
Reposted 7 Hours AgoSaved
Remote
Boston, MA
60K-65K Annually
Junior
60K-65K Annually
Junior
Edtech
The Digital Touch Customer Success Manager focuses on customer retention, adoption, and engagement for a digital portfolio, utilizing automation and data insights for successful onboarding and renewals.
Top Skills: SalesforceTotango
YesterdaySaved
Remote
Boston, MA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Real Estate • Software
The Customer Success Manager is responsible for managing enterprise client relationships, ensuring satisfaction, retention, and product adoption, while analyzing customer data to drive improvements and success.
Top Skills: Google SuiteGongQuotapathSalesforceSlack
YesterdaySaved
Remote
Boston, MA
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Payments • Financial Services
The Customer Success Manager engages strategic customers, drives satisfaction, ensures effective platform usage, and builds strong relationships to enhance retention and growth.
Top Skills: Billtrust Platform
YesterdaySaved
Remote
Boston, MA
80K-85K Annually
Mid level
80K-85K Annually
Mid level
Software
The Customer Success Manager at WeVideo will manage client relationships, drive product adoption, mitigate churn, and collaborate with various teams to improve user experience and satisfaction.
Top Skills: Salesforce
YesterdaySaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.
Top Skills: Salesforce
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