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Top Customer Success Manager Jobs in Boston, MA

9 Days AgoSaved
In-Office
Boston, MA
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Manager ensures customer engagement and retention, manages relationships, and drives product adoption for assigned accounts.
Top Skills: Networking SoftwareSaaSSecurity Software
2 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Big Data • Cloud • Information Technology • Software • Analytics
Serve as a trusted advisor for enterprise customers, translating business goals into strategies, leading customer lifecycle programs, and driving adoption of Honeycomb's observability tools.
Top Skills: ApmBi Reporting ToolsDevOpsMode AnalyticsObservabilitySaaSSQL
Reposted 3 Hours AgoSaved
Remote or Hybrid
Boston, MA
86K-115K Annually
Senior level
86K-115K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success of strategic accounts, create partnerships, analyze user engagement, provide training, and improve customer experience.
Top Skills: Agile Development MethodologiesSaaSServicetitan Platform
Reposted 9 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.
Top Skills: Ai-Driven ToolsEngineering Analyses
Reposted 9 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Artificial Intelligence • Robotics • Business Intelligence
The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.
Top Skills: AIApi IntegrationsCloud InfrastructureData Analytics ToolsRobotics
Reposted 11 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Insurance • Software
The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.
Reposted 11 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Software • Energy • Solar • Renewable Energy
The Customer Success Manager will enhance customer success through onboarding, advocacy, and retention efforts, analysis of feedback, and collaboration with teams.
Top Skills: Customer MarketingCustomer Success MetricsProject ManagementSolutions Sales
Reposted 11 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
114K-142K Annually
Senior level
114K-142K Annually
Senior level
Aerospace • Big Data • Greentech • Hardware • Social Impact
Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.
Top Skills: Geospatial Imagery ProductsGisRemote Sensing
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Design
The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.
Top Skills: B2B Saas
Reposted 12 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Real Estate • Software
Manage high-value client portfolios, ensuring retention, driving platform adoption, and delivering measurable value through strategic relationships and reviews.
Top Skills: IotSaaS
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted YesterdaySaved
Remote
Boston, MA
Junior
Junior
Fintech • HR Tech • Payments • Financial Services
As a Customer Success Manager at Deel, you will build customer relationships, address challenges, drive product adoption, and ensure a high-quality experience.
Top Skills: Compliance SoftwareData Analysis ToolsHrisPayroll
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YesterdaySaved
Remote
Boston, MA
133K-145K Annually
Senior level
133K-145K Annually
Senior level
Healthtech
Manage AccessOne's highest revenue portfolio, focusing on client relationships, strategic analysis, data evaluation, and identifying sales opportunities to enhance performance and satisfaction.
Top Skills: APIsData AnalyticsEdiElectronic Medical Records SoftwarePatient Accounting Software
Reposted 10 Days AgoSaved
In-Office or Remote
Boston, MA
59K-80K Annually
Mid level
59K-80K Annually
Mid level
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills: MS OfficeSalesforce
Reposted 10 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 10 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Software
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.
Top Skills: Workday Product Suite
Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
Reposted YesterdaySaved
Remote
Boston, MA
80K-165K Annually
Mid level
80K-165K Annually
Mid level
Edtech
The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.
Top Skills: B2B SaasExcel
2 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Business Intelligence • Consulting
Manage client relationships and ensure successful onboarding, adoption, and renewals of Coupa software, while analyzing client data and driving upsell opportunities.
Top Skills: CoupaMS OfficeNetSuiteSalesforce
2 Days AgoSaved
Remote
Boston, MA
60K-90K Annually
Junior
60K-90K Annually
Junior
Financial Services
As a Customer Success Manager, you will cultivate client relationships, oversee onboarding, manage data, and analyze customer satisfaction metrics while collaborating with internal teams.
Top Skills: AsanaCustomer Success PlatformsGoogle WorkspaceSalesforce
2 Days AgoSaved
Remote
Boston, MA
85K-127K Annually
Senior level
85K-127K Annually
Senior level
Hardware • Software
The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.
Top Skills: Gainsight
Reposted 11 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Information Technology • Software
Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.
Top Skills: ConfluenceJIRASalesforce
Reposted 2 Days AgoSaved
Remote
Boston, MA
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 2 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Big Data • Software
As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.
Top Skills: PlanhatSalesforce
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