Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager develops relationships to promote retention and growth, providing strategic direction and support for clients on Informa TechTarget's products.

The Customer Success Manager will build and maintain relationships with customers, provide support, monitor performance, and drive upsell opportunities while ensuring customer satisfaction.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

As a Customer Success Manager, you will develop customer relationships, drive adoption of services, identify growth opportunities, and collaborate with internal teams to enhance customer value.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

The Customer Success Manager is responsible for building relationships with clients, driving retention and renewal, and identifying revenue growth opportunities through strategic engagement and analysis.

As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.

Manage a portfolio of mid-market and enterprise school-district accounts to drive product adoption, execute renewals, identify expansion opportunities, deliver trainings, analyze usage data, and maintain executive relationships and CRM records.

The Customer Success Manager will support high-profile customers, driving adoption of RingCentral's technology and ensuring customer satisfaction while managing internal and external initiatives.

As a Staff Technical Customer Success Manager, you will coach customers, manage a portfolio, drive effective outcomes, and collaborate with sales and product teams to leverage Kong's API solutions.

The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.

The Customer Success Manager will lead strategic initiatives, support program delivery, analyze KPIs, and enhance partner operational performance to improve customer satisfaction.

The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.

The Customer Success Manager manages the full customer lifecycle, leads retention initiatives, collaborates with teams, and provides insights to customers through data analysis.