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Top Customer Success Manager Jobs in Boston, MA

Reposted 4 Days AgoSaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Security • Cybersecurity
The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.
Top Skills: Cyber SecuritySaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Enterprise Web • Information Technology • Software • Business Intelligence • Financial Services
Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.
Top Skills: Ai-Powered Communications PlatformCrm/Cs Platform
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted 24 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
6 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
3 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
8 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
70K-70K Annually
Junior
70K-70K Annually
Junior
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
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8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Success Manager will enhance customer retention and growth within the education and local government sectors by acting as a product expert, managing projects, gathering customer feedback, and ensuring successful customer engagements.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 3 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Automotive
As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.
Top Skills: B2B SaasShop Management System
4 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Logistics • Software
The Customer Success Manager ensures customer satisfaction and product adoption, providing onboarding, support, and proactive engagement to drive value realization and retention.
Top Skills: CRMSaaSTmsWms
Reposted 4 Hours AgoSaved
Remote
Boston, MA
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 4 Hours AgoSaved
Remote
Boston, MA
32-32 Annually
Junior
32-32 Annually
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
Reposted 4 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
60-60 Hourly
Junior
60-60 Hourly
Junior
Marketing Tech • Mobile • Software
Support high volumes of customer requests, diagnose root causes, provide onboarding, and advise on Customer.io strategies in a remote part-time role.
Top Skills: Api DocumentationMarketing Automation Platforms
Reposted 4 Hours AgoSaved
Remote
Boston, MA
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
Reposted 4 Hours AgoSaved
Remote
Boston, MA
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted 4 Hours AgoSaved
Remote
Boston, MA
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Information Technology
As a Strategic Customer Success Manager at SentiLink, you'll manage relationships with strategic accounts, onboard clients, provide business insights, and collaborate with cross-functional teams to ensure client success.
Top Skills: SalesforceSalesloft
YesterdaySaved
Remote
Boston, MA
60K-75K Annually
Junior
60K-75K Annually
Junior
Healthtech • Telehealth
As a Remote Customer Success Manager, you'll onboard customers, monitor satisfaction, resolve issues, and strengthen relationships while working independently in a fast-paced environment.
Top Skills: Crm ToolsCustomer Support PlatformsGoogle Workspace
Reposted YesterdaySaved
Remote
Boston, MA
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
YesterdaySaved
Remote
Boston, MA
100K-118K Annually
Senior level
100K-118K Annually
Senior level
Software
The Customer Success Manager at OutSystems ensures customer success, develops success plans, and drives outcomes by providing business, technical, and product knowledge to strategic customers, increasing customer health and retaining revenue.
Top Skills: SaaS
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