Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Customer Success Manager at BitGo will manage client accounts, drive product adoption, establish success strategies, and collaborate cross-functionally to enhance customer relationships and satisfaction.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

The Principal Customer Success Manager ensures enterprise customers maximize value from AI SOC analyst, manages account health, drives customer success strategies, and collaborates with cross-functional teams to improve operations and product offerings.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Customer Success Manager at OutSystems ensures customer success, develops success plans, and drives outcomes by providing business, technical, and product knowledge to strategic customers, increasing customer health and retaining revenue.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

As a Strategic Customer Success Manager at SentiLink, you'll manage relationships with strategic accounts, onboard clients, provide business insights, and collaborate with cross-functional teams to ensure client success.

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

Lead customer success for Hivemind Enterprise customers, manage onboarding-to-offboarding, drive renewals and account health, coordinate cross-functional teams, and develop success plans to meet customer goals.

As a Customer Success Manager at Opus, you'll build strong relationships with clients, optimize product use, conduct training, and address customer feedback.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Customer Success Manager will manage strategic accounts, enhance customer relationships, foster product adoption, and provide insights on user engagement while collaborating with cross-functional teams.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Principal Customer Success Manager oversees post-sale customer lifecycle phases, manages enterprise customer relationships, ensures successful adoption of Thrive's solutions, and drives customer success and retention.