Top Customer Success Manager Jobs in Boston, MA

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The role involves driving customer onboarding, adoption, and advocacy for CyberArk products, ensuring customer satisfaction and value realization while working closely with Federal agencies.

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

As a Customer Success Manager, you'll consult with clients, coordinate onboarding, analyze usage data, and maintain communication to drive value and success.

The Customer Success Manager will engage with enterprise customers to drive adoption, retention, growth, and advocate for their needs, partnering closely with the Sales team.

The Customer Success Manager will own carrier relationships, ensuring onboarding, engagement, and operational support, while driving platform growth and satisfaction.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The CSM/Account Manager will manage customer relationships, drive renewals and expansions, onboard new customers, and advocate for customer needs. This role requires collaboration with various teams to ensure customer success and satisfaction.

As a Customer Success Manager at Deel, you will build customer relationships, address challenges, drive product adoption, and ensure a high-quality experience.

Responsible for managing a portfolio of enterprise accounts, ensuring customer satisfaction and maximizing software value through analytics and relationship building, while mentoring junior team members.

The Customer Success Manager will enhance the customer journey for public sector clients, focusing on privacy protection, collaboration with various teams, and fostering product adoption and retention.