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Top Customer Success Manager Jobs in Boston, MA
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills:
Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills:
AsanaGoogle SuiteSalesforceZoom
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills:
AIData Visualization ToolsSaaS
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills:
FormaRevitSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills:
Google SuiteMS OfficeSalesforceSlack
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills:
GainsightSalesforce
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills:
Crm ToolsHubspot
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Big Data • Information Technology • Other • Security
The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.
Top Skills:
Customer Success PlatformsGongMS OfficePower BISalesforceTableau
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills:
HubspotSalesforce
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills:
ExcelPower BISalesforce
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills:
JavaExcelPostgisPostgresPowerPointPythonSQL
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills:
Mariadb
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills:
Ai Instruments
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Cloud • eCommerce • Logistics • Software
The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.
Top Skills:
Google WorkspaceMS OfficeProject Management SystemsSaaS
Fintech • Information Technology • Analytics
The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills:
Customer Data Platform (Cdp)Digital Marketing
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills:
GainsightSalesforceZendesk
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills:
Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Top Boston Companies Hiring Customer Success Managers
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