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Top Customer Success Manager Jobs in Boston, MA

Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
The Customer Success Manager will build relationships with customers, conduct training sessions, gather feedback, monitor usage metrics, and enhance support resources to improve customer satisfaction and engagement.
Top Skills: Ai ToolsJIRA
Reposted 6 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
As a Customer Success Manager, you will facilitate enterprise account relationships, ensuring retention, adoption, and expansion through strategic insights and project management duties.
Top Skills: PythonRSparkSQL
Reposted 5 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Information Technology • Software
The Customer Success Manager oversees customer relationships, advocates for their needs, and provides expert data insights to ensure satisfaction and success.
Reposted 4 Days AgoSaved
Remote or Hybrid
Boston, MA
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Reposted 9 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence
The Client Success Manager drives successful client experiences by managing communications, analyzing campaign performance, and providing strategic insights to enterprise clients.
Top Skills: MS OfficeMicrosoft TeamsSalesforceTableau
Reposted 17 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
As a Strategic Customer Success Manager, you will ensure adoption, performance, and retention for enterprise customers, managing relationships and driving business objectives.
9 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage renewals, identify growth opportunities, and foster relationships to ensure business value from our products.
Top Skills: Ct ScanningEngineering AnalysisManufacturing Processes
9 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Hardware
As a Customer Success Manager, you will oversee customer engagement, drive revenue growth, and build strong relationships while understanding technical workflows in manufacturing.
Top Skills: Computer VisionCt ScanningWeb-Based Collaboration

Featured Jobs

10 Days AgoSaved
In-Office
Boston, MA
60K-100K
Senior level
60K-100K
Senior level
Hardware
The Customer Success Manager will drive customer outcomes and revenue growth by managing the customer lifecycle and ensuring business value from products.
Top Skills: Computer VisionCt Scanning
10 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Hardware
The Customer Success Manager will drive customer satisfaction and revenue growth by managing the customer lifecycle, ensuring technical success translates into business value, and identifying growth opportunities.
Top Skills: Ct ScanningEngineering AnalysesManufacturing Processes
Reposted 9 Hours AgoSaved
Remote
Boston, MA
120K-158K
Mid level
120K-158K
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead customer implementation, usage, retention, and expansion while fostering relationships and managing accounts.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
Reposted 9 Hours AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager will drive customer adoption of Sift’s solutions, address business challenges, and advocate for customers internally. Responsibilities include managing relationships, demonstrating value through strategic reviews, and contributing to product documentation.
Top Skills: APIsSaaS
Reposted 9 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Cloud • Fintech • Insurance • Software
Lead a team of Customer Success Managers to drive customer satisfaction and retention, oversee operations, and ensure strategic alignment with business objectives.
Top Skills: ChurnzeroAzureSaaSSQL Server
Reposted 9 Hours AgoSaved
In-Office or Remote
Boston, MA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Edtech • Social Impact • Virtual Reality
The Customer Success Manager ensures client satisfaction and product adoption, manages renewals, and drives customer success through data analysis and communication.
Top Skills: Digital Communication ToolsEdtechSaaS
Reposted 9 Hours AgoSaved
In-Office or Remote
Boston, MA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Edtech • Social Impact • Virtual Reality
The Associate Customer Success Manager drives product adoption, minimizes churn, and engages customers through analytics and communication to ensure success and renewals.
Top Skills: SaaS
Reposted 8 Days AgoSaved
Remote
Boston, MA
140K-161K Annually
Senior level
140K-161K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager will ensure successful implementation for strategic customers by collaborating with internal teams and managing client relationships effectively.
Top Skills: AcdContact Center TechnologyCRMIvrQa SystemsSalesforceWfm
Reposted YesterdaySaved
Remote
Boston, MA
70K-110K
Mid level
70K-110K
Mid level
AdTech • Marketing Tech • Social Media • Software
The Customer Success Manager will oversee account enablement, drive product adoption, manage relationships, and mitigate customer churn to ensure retention and growth.
Top Skills: Enterprise SoftwareSaaSSocial Media Management
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will manage relationships with key customers, ensuring onboarding, support, and advocacy for customer needs to enhance product usage.
Top Skills: Customer Relationship ManagementSaaS
Reposted YesterdaySaved
Remote
Boston, MA
Junior
Junior
Aerospace
The International Customer Success Manager will manage renewals, drive revenue growth, and ensure customer satisfaction through engagement, presentations, and collaboration.
Top Skills: Crm SystemsMS OfficeZoom
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Transportation
The Client Success Manager ensures operational efficiency and enhances customer experience by implementing processes, analyzing feedback, and coordinating with teams.
Top Skills: ExcelMS OfficePower BIWord
Reposted 10 Days AgoSaved
Remote
Boston, MA
65K-95K Annually
Entry level
65K-95K Annually
Entry level
Software
The Associate Client Success Manager will build relationships with clients, ensure optimal software use post-Go Live, and provide training and support to enhance customer satisfaction and retention.
Top Skills: Emr SystemsExcel
Reposted 9 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager is responsible for driving customer success for Fortune 50-100 clients by managing relationships, onboarding, adoption, and retention processes, while achieving growth and retention targets.
Top Skills: None Specified
2 Days AgoSaved
Remote
Boston, MA
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Customer Success Managers at Claritas Rx manage client relationships, oversee project execution, ensure data quality, and collaborate with internal teams to improve healthcare solutions.
Top Skills: ExcelQuickbase
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Manager ensures high user adoption and satisfaction by developing strong relationships, leading executive reviews, and identifying growth opportunities within enterprise clients.
Top Skills: SQL
12 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you will ensure customers maximize value from Aras Innovator, guide adoption, and support growth initiatives.
Top Skills: Cad SoftwarePlm
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