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Top Customer Success Manager Jobs in Boston, MA

9 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills: Crm SystemsGainsightHubspotSalesforce
Reposted 9 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Software
The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.
Top Skills: SaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
10 Days AgoSaved
In-Office
Boston, MA
115K-116K Annually
Senior level
115K-116K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.
Top Skills: Ai ToolsCatalystCrm SystemsSalesforce
Reposted 22 Hours AgoSaved
Remote
Boston, MA
70K-78K Annually
Mid level
70K-78K Annually
Mid level
Fintech • Mobile • Payments • Software • App development
The Customer Success Manager will drive customer satisfaction and retention through account management, relationship building, and strategic insights while supporting the long-term success of clients.
Reposted 22 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Software
The Customer Success Manager will oversee customer onboarding, drive product adoption, advocate for customer needs, monitor customer satisfaction metrics, and collaborate with internal teams to ensure client success.
Top Skills: AWSAzureChurnzeroGainsightGCPSalesforceTotango
Reposted 22 Hours AgoSaved
Remote
Boston, MA
130K-175K Annually
Senior level
130K-175K Annually
Senior level
Edtech
Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.
Top Skills: SaaS
Reposted 22 Hours AgoSaved
Remote or Hybrid
Boston, MA
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of 35 high-touch enterprise accounts, ensuring customer satisfaction, engagement, and revenue growth while mentoring other team members.
Reposted 11 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
11 Days AgoSaved
In-Office or Remote
Boston, MA
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.
Top Skills: Active DirectoryAWSAzureCyberarkGCPLdap
11 Days AgoSaved
In-Office or Remote
Boston, MA
82K-132K Annually
Mid level
82K-132K Annually
Mid level
Security • Software
The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.
Top Skills: Active DirectoryAzure AdCybersecurityGainsightIdentity SecurityLdapNetworkingSaaS
11 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
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Reposted YesterdaySaved
Remote
Boston, MA
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
Reposted YesterdaySaved
Remote
Boston, MA
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Cybersecurity
The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.
Top Skills: Google SuiteHubspotMS Office
Reposted YesterdaySaved
Remote
Boston, MA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Software
The Customer Success Manager will act as a trusted advisor, ensuring customer satisfaction and retention by managing relationships post-implementation, driving platform adoption, and collaborating with internal teams for seamless experiences.
Top Skills: ChurnzeroCRMGainsightHubspotSalesforce
Reposted YesterdaySaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Healthtech • Software
As a Senior Customer Success Manager at Cozeva, you will manage key customer relationships, ensure product utilization, drive customer success, and gather insights to influence product direction, all aimed at achieving customer goals in healthcare technology.
Top Skills: Customer Relationship Management (Crm)SaaS
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
55K-130K Annually
Mid level
55K-130K Annually
Mid level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, manage relationships, and mitigate churn risks to ensure satisfaction and revenue growth.
Top Skills: CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSFDCSipSwitchesTcp/IpVoip TechnologyWan
Reposted YesterdaySaved
Remote
Boston, MA
118K-165K Annually
Senior level
118K-165K Annually
Senior level
Software • Cybersecurity
The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.
Top Skills: B2B SaasCybersecurity
Reposted YesterdaySaved
In-Office or Remote
Boston, MA
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-115K Annually
Mid level
80K-115K Annually
Mid level
Marketing Tech • Mobile • Software
The Client Success Manager will ensure the success of clients by managing relationships, driving engagement and renewals, and solving client problems effectively.
Top Skills: Client SuccessCRMHarvestJIRAMonday.ComSaaS
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Edtech
The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence
The Enterprise Customer Success Manager acts as a strategic partner for complex accounts, driving adoption, value realization, renewal, and expansion.
Reposted YesterdaySaved
Remote
Boston, MA
3-5 Annually
Mid level
3-5 Annually
Mid level
Information Technology • Software • Transportation
The Customer Success Manager will build relationships with enterprise clients, ensuring they maximize value from solutions while maintaining high satisfaction and retention rates through proactive communication and support.
Top Skills: Customer Relationship Management (Crm) Software
Reposted YesterdaySaved
Remote
Boston, MA
80K-106K Annually
Mid level
80K-106K Annually
Mid level
Mobile • Software • Analytics
The Customer Success Manager will build strong customer relationships, onboard new clients, drive product adoption, and manage account growth while ensuring customer satisfaction and value realization.
Top Skills: CRMCustomer Success SoftwareGainsightHubspotSalesforce
Reposted 11 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
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