Top Customer Success Manager Jobs in Boston, MA

Reposted 6 Days AgoSaved
In-Office
Boston, MA
80K-135K Annually
Junior
80K-135K Annually
Junior
Artificial Intelligence • Software
The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.
Top Skills: AutomationIotRobotics
Reposted 7 Days AgoSaved
In-Office
Boston, MA
120K-180K Annually
Senior level
120K-180K Annually
Senior level
Artificial Intelligence • Software
Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.
Top Skills: AutomationHardwareIotOperational TechnologyRobotics
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 8 Days AgoSaved
In-Office
Boston, MA
200K-260K Annually
Mid level
200K-260K Annually
Mid level
Artificial Intelligence • Natural Language Processing • Generative AI
Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.
Top Skills: ChurnzeroCustomer Success PlatformsGainsightMarketing Automation ToolsVitally
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 8 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Reposted 8 Days AgoSaved
In-Office
Boston, MA
70K-85K Annually
Junior
70K-85K Annually
Junior
Information Technology • Design
The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.
Top Skills: Automation ToolsCrm SystemsCustomer Success PlatformsSaas Platforms
8 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Big Data • Machine Learning • Software
The Customer Success Manager will manage enterprise customer relationships, drive adoption and value realization, and identify growth opportunities across accounts, ensuring successful program execution and customer satisfaction.
Top Skills: AISaaS
8 Hours AgoSaved
Remote
Boston, MA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Software
The Customer Success Manager at Radicle Health manages key accounts, ensuring satisfaction, driving product adoption, and identifying growth opportunities while collaborating with the Customer Experience team.
Top Skills: CRMSalesforce
9 Days AgoSaved
In-Office or Remote
Boston, MA
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
16 Hours AgoSaved
Remote
Boston, MA
96K-160K Annually
Mid level
96K-160K Annually
Mid level
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills: Data Reporting ToolsRisk-Limiting AuditsSoftware Training
10 Days AgoSaved
In-Office
Boston, MA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Hardware
The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.
Top Skills: Ai-Driven ToolsComputer Vision
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Reposted 22 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
HR Tech
The Customer Success Manager will manage 30+ accounts, build relationships, drive product adoption, conduct reviews, and collaborate internally to enhance customer satisfaction.
Top Skills: Salesforce
Reposted 22 Hours AgoSaved
Remote
Boston, MA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 22 Hours AgoSaved
Remote
Boston, MA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.
Top Skills: AIAutomationData Analysis
Reposted 22 Hours AgoSaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Mid level
59K-79K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 22 Hours AgoSaved
Remote
Boston, MA
80K-90K Annually
Entry level
80K-90K Annually
Entry level
Artificial Intelligence • Software
The Customer Success Manager will analyze customer data to identify trends, manage at-risk accounts, and develop programs for customer growth and retention.
Top Skills: Ai ToolsCRMData AnalysisHubspot Workflows
Reposted 22 Hours AgoSaved
Remote
Boston, MA
75K-80K Annually
Junior
75K-80K Annually
Junior
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.
YesterdaySaved
Remote or Hybrid
Boston, MA
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
YesterdaySaved
Remote
Boston, MA
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Software
The Principal Customer Success Manager will oversee key enterprise accounts, ensuring client satisfaction, driving revenue growth, and collaborating with cross-functional teams to deliver optimal outcomes.
Top Skills: Salesforce
Reposted 10 Days AgoSaved
In-Office or Remote
Boston, MA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills: BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
YesterdaySaved
Remote
Boston, MA
68K-85K Annually
Mid level
68K-85K Annually
Mid level
HR Tech
The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforce
YesterdaySaved
Remote
Boston, MA
Junior
Junior
Fintech • Financial Services
The Associate Customer Success Manager supports a Senior CSM while managing smaller accounts, ensuring day-to-day operations, customer experience, and proactive communication.
YesterdaySaved
Remote
Boston, MA
70K-115K Annually
Mid level
70K-115K Annually
Mid level
Insurance • Software
The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.
Top Skills: AgileAsanaJIRAMs ProjectScrumWaterfall
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