Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

Drive product adoption, retention, and growth by managing strategic customer relationships, planning account strategies, and ensuring customer satisfaction while identifying renewal risks.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The role involves driving customer onboarding, adoption, and advocacy for CyberArk products, ensuring customer satisfaction and value realization while working closely with Federal agencies.

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Customer Success Manager (Enterprise) will manage a portfolio of accounts, ensuring customer satisfaction and revenue growth through relationship management and data analysis.

As a Customer Success Manager, you'll manage a portfolio of enterprise accounts, enhance customer experience, and analyze user engagement data to increase product value.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

The Customer Success Manager (Growth) is responsible for developing relationships with dealer customers, ensuring they adopt Tekion products and see measurable revenue impact, while handling inquiries, analyzing data, and coordinating cross-functional partnerships.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.

The Customer Success Manager will build relationships with business brokers, facilitate their onboarding, drive platform adoption, and foster community engagement while acting as their internal advocate for product feedback.

The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.

The Customer Success Manager will strengthen customer relationships, architect solutions, and drive product adoption and retention strategies to ensure clients achieve their business goals using Alteryx solutions.

Responsible for managing post-sales lifecycle of strategic platform customers, ensuring adoption and value realization, conducting business reviews, and collaborating with partner teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

The Customer Success Manager will retain revenue and build relationships with clients, ensuring they fully adopt G2 data solutions and identifying upsell opportunities.

The Client Success Manager builds relationships with clients, manages campaigns, provides strategic insights, and ensures client satisfaction while promoting mental health products.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.