Top Customer Success Manager Jobs in Boston, MA

As a Product Customer Success Manager, you will drive product adoption, manage customer engagement programs, and resolve technical escalations while fostering strong relationships and community development around Axon's Vehicle Intelligence products.

The Strategic Customer Success Manager at Cloudinary manages a portfolio of strategic accounts, focusing on customer relationships, adoption strategies, and cross-functional initiatives to drive account success.

The Customer Success Manager ensures enterprise customers are successful with Box's services through onboarding, relationship-building, and active account management. Responsibilities include driving product adoption, conducting reviews, and acting as the customer advocate internally.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.

The Customer Success Manager III will drive product adoption, retention, and growth through strong customer relationships, strategic account planning, and ensuring high customer satisfaction.

The Client Success Manager will manage high-value accounts, address client challenges, build relationships, and drive cross-sell opportunities.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Client Success Manager will enhance client relationships, drive service usage, conduct outreach, onboard new users, and analyze client data to identify improvement areas.

The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

As a Mid-Market Customer Success Manager, you'll drive customer retention, manage relationships with schools, and ensure effective use of Brisk Teaching's solutions through onboarding and support.

As a Customer Success Manager, drive client adoption of Shift's AI solutions in the insurance sector, ensuring successful implementation and client retention.

The Client Success Manager is responsible for managing client relationships, driving retention, and ensuring clients achieve value from Rhythm's healthcare technology solutions.

The Customer Success Manager will manage Mid-Market and Enterprise customers, drive adoption of the Fluxx platform, ensuring retention and growth by identifying opportunities and providing strategic guidance.

The Customer Success Manager will drive expansion in Pro plan adoption for a pooled segment of top customers, ensuring a scalable customer experience while focusing on driving revenue growth, retention, and effective outreach strategies.

As an Enterprise Customer Success Manager, you'll oversee a portfolio of 20 to 25 enterprise accounts, driving engagement and adoption of Newsela's solutions while collaborating with internal teams. You'll manage client success plans and have significant autonomy to tailor approaches, ensuring excellent customer experiences throughout their journey with Newsela.

Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.

The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Technical Customer Success Manager ensures a seamless customer experience post-sale, manages customer inquiries, advocates for product improvements, and develops workflows for self-service.

As a Customer Success Manager at Deel, you will build customer relationships, address challenges, drive product adoption, and ensure a high-quality experience.