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Top Customer Success Manager Jobs in Boston, MA

Reposted 4 Days AgoSaved
In-Office
Boston, MA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
Reposted 4 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will enhance the customer journey for public sector clients, focusing on privacy protection, collaboration with various teams, and fostering product adoption and retention.
5 Days AgoSaved
In-Office
Boston, MA
75K-81K Annually
Mid level
75K-81K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager develops customer relationships to promote retention and loyalty, provides support for clients using integrated media services, and drives engagement with Informa TechTarget products.
Top Skills: Ad TechB2B Digital MarketingMarketing Automation SystemsSaaS
10 Days AgoSaved
Remote or Hybrid
Boston, MA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills: ItilSaaS
YesterdaySaved
Remote
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
Reposted 5 Days AgoSaved
In-Office
Boston, MA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Fintech
The Client Success Manager will manage high-value accounts, address client challenges, build relationships, and drive cross-sell opportunities.
Top Skills: Salesforce
2 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
25 Days AgoSaved
Remote
Boston, MA
78K-138K Annually
Mid level
78K-138K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills: Cs PlatformsSalesforceTableau
6 Days AgoSaved
In-Office or Remote
Boston, MA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
Reposted 6 Days AgoSaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Security • Cybersecurity
The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.
Top Skills: Cyber SecuritySaaS
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Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Enterprise Web • Information Technology • Software • Business Intelligence • Financial Services
Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.
Top Skills: Ai-Powered Communications PlatformCrm/Cs Platform
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
8 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 9 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
Reposted 9 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
10 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
70K-70K Annually
Junior
70K-70K Annually
Junior
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
10 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Success Manager will enhance customer retention and growth within the education and local government sectors by acting as a product expert, managing projects, gathering customer feedback, and ensuring successful customer engagements.
Top Skills: Salesforce
17 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.
Top Skills: CanvaGoogle SuiteIntercomSlackZoom
Reposted 19 Hours AgoSaved
Remote
Boston, MA
74K-120K Annually
Mid level
74K-120K Annually
Mid level
Software
As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.
Reposted 19 Hours AgoSaved
Remote
Boston, MA
65K-95K Annually
Junior
65K-95K Annually
Junior
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills: Excel
Reposted 19 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Artificial Intelligence • Healthtech
As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.
Top Skills: Data Analytics
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