Top Customer Success Manager Jobs in Boston, MA

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.

As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

The Customer Success Manager ensures customer retention and account growth by supporting public safety agencies with DroneSense solutions and managing customer relationships.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Customer Success Manager ensures customer engagement and adoption of SaaS products, monitors account health, supports renewals, and identifies upsell opportunities.

The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.

The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.

The AVP, Business Intelligence Analyst - Sales/CSM develops analytics and dashboards for sales and customer service, translating Hubspot data into actionable insights while ensuring BI governance compliance.

The Customer Success Manager fosters customer relationships, ensures product value, drives engagement, and manages customer onboarding and retention initiatives.

The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.

The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.

The Customer Success Manager at FireMon will manage strategic accounts, ensure customer satisfaction, oversee onboarding and engagement, optimize product use, and drive customer outcomes. Responsibilities include maintaining relationships, providing insights and updates, and collaborating with internal teams to enhance customer success and retention.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.