Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

The Customer Success Manager will oversee a portfolio of customers, focusing on digital engagement, lifecycle management, onboarding, and adoption. The role aims to improve customer value realization and reduce support dependency using automation and data analysis.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.

As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.

The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.

The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.

The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.

As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.

The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.

The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.

The Client Success Manager at Benivo ensures clients derive maximum value from the platform post-implementation, fostering relationships, driving product adoption, and managing renewals and expansions.

The Customer Success Manager at FireMon will manage strategic accounts, ensure customer satisfaction, oversee onboarding and engagement, optimize product use, and drive customer outcomes. Responsibilities include maintaining relationships, providing insights and updates, and collaborating with internal teams to enhance customer success and retention.

As an Account Executive, you will manage customer relationships, drive product adoption, and ensure retention and growth, focusing on healthcare organizations.

Manage customer relationships, drive product adoption, and increase customer revenue through upselling and cross-selling efforts within the healthcare SaaS space.

Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

Manage a portfolio of 35 high-touch enterprise customer accounts, ensuring they maximize software value, improve customer experiences, and analyze engagement data.

The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.

The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.

The Customer Success Manager will oversee customer relationships post-implementation, drive product adoption, manage renewals, and identify expansion opportunities within a portfolio of B2B SaaS customers.

As a Technical Account Engineer, you will enhance customer engagement by providing technical guidance, managing accounts, and ensuring effective adoption of Sumo Logic's platform to drive customer ROI.

As a Customer Success Manager, you'll build relationships with customers, understand their needs, ensure satisfaction, drive value through ServiceTitan, and ultimately increase revenue retention.

The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.