Top Customer Success Manager Jobs in Boston, MA

2 Days AgoSaved
In-Office or Remote
Boston, MA
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
Reposted 2 Days AgoSaved
In-Office
Boston, MA
80K-90K Annually
Junior
80K-90K Annually
Junior
Artificial Intelligence • Cloud • Software
The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.
Top Skills: Account ManagementCustomer SuccessData AnalysisSaaS
3 Days AgoSaved
In-Office
Boston, MA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Hardware
The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.
Top Skills: Ai-Driven ToolsComputer Vision
Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Information Technology • Software
The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.
Top Skills: ChurnzeroCRMGainsightHubspotSalesforceTotango
Reposted 4 Days AgoSaved
In-Office or Remote
Boston, MA
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Information Technology • Software
The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.
Top Skills: GeospatialSaaS
Reposted 5 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted 5 Days AgoSaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Reposted 5 Days AgoSaved
In-Office
Boston, MA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
2 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.
Top Skills: ChilipiperFive9Google SuiteHexSalesforceSlack
6 Days AgoSaved
In-Office or Remote
Boston, MA
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Edtech
The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.
Top Skills: AIHubspotSaaS
New

Cut your apply time in half.

Use ourAI Assistantto automatically fill your job applications.

Use For Free
Application Tracker Preview
Reposted 7 Days AgoSaved
In-Office
Boston, MA
60K-75K Annually
Senior level
60K-75K Annually
Senior level
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.
Top Skills: MS OfficeSalesforceServicenow
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Information Technology • Software
The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.
Top Skills: AIComputer VisionSaaS
8 Days AgoSaved
In-Office or Remote
Boston, MA
165K-180K Annually
Senior level
165K-180K Annually
Senior level
Software
The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.
Top Skills: ClariJavaJvmSalesforce
8 Days AgoSaved
In-Office
Boston, MA
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Information Technology • Marketing Tech • Software
As a Customer Success Manager, build relationships, drive product adoption, troubleshoot issues, and enhance customer communication. Manage 15-20 accounts and provide actionable insights to various stakeholders.
Top Skills: APIsSaaS
Reposted 8 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
Reposted 9 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 9 Days AgoSaved
In-Office
Boston, MA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
10 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills: AIData Visualization ToolsSaaS
YesterdaySaved
Remote
Boston, MA
85K-119K Annually
Senior level
85K-119K Annually
Senior level
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills: Cloud-Based SolutionsCrm Software
YesterdaySaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Agency • Marketing Tech
The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.
Top Skills: Adobe Experience CloudDrupalSalesforce
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager (Enterprise), you will manage a portfolio of trade companies, ensuring they maximize software value through tailored support and analysis.
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Sales
The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.
Top Skills: AWSConfluenceGCPGoogle WorkspaceAzureSalesforceTableau
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account