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Top Customer Success Manager Jobs in Boston, MA

Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 5 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 6 Days AgoSaved
In-Office
Boston, MA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Fintech
The Client Success Manager will manage high-value accounts, address client challenges, build relationships, and drive cross-sell opportunities.
Top Skills: Salesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will enhance the customer journey for public sector clients, focusing on privacy protection, collaboration with various teams, and fostering product adoption and retention.
Reposted 4 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
8 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
101K-162K Annually
Mid level
101K-162K Annually
Mid level
Cloud • eCommerce • Information Technology • Payments • Software
The Sr. Customer Success Manager will manage global customers, drive product adoption, ensure satisfaction, and represent their needs internally to improve outcomes.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
9 Days AgoSaved
Hybrid
Boston, MA
75K-81K Annually
Mid level
75K-81K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager develops relationships to promote retention and growth, providing strategic direction and support for clients on Informa TechTarget's products.
Top Skills: Ad TechB2B Digital MarketingMarketing Automation SystemsSaaS
9 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Hardware • Logistics • Software
The Customer Success Manager will build and maintain relationships with customers, provide support, monitor performance, and drive upsell opportunities while ensuring customer satisfaction.
Top Skills: Autostore SolutionsSoftwareTechnical Systems
Reposted 9 Days AgoSaved
In-Office
Boston, MA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
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9 Days AgoSaved
In-Office
Boston, MA
100K-110K Annually
Mid level
100K-110K Annually
Mid level
HR Tech • Software
As a Customer Success Manager, you will develop customer relationships, drive adoption of services, identify growth opportunities, and collaborate with internal teams to enhance customer value.
Top Skills: B2B SaasOnline Tools
Reposted 9 Days AgoSaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
An Hour AgoSaved
Remote
Boston, MA
Mid level
Mid level
Cloud • Security • Cybersecurity
The Technical Customer Success Manager ensures successful onboarding, implementation, and technical support for enterprise customers, focusing on security practices and outcomes in AI governance.
Top Skills: Ai GovernanceApplication SecurityCybersecuritySaaS
2 Hours AgoSaved
Remote
Boston, MA
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Information Technology • Software
The Customer Success Manager - VMware manages customer onboarding, retention, and growth by guiding product lifecycles, conducting reviews, and ensuring effective communication.
Top Skills: ExcelMicrosoft Dynamics AxOutlookPowerPointVMwareWord
3 Hours AgoSaved
Remote
Boston, MA
86K-95K Annually
Mid level
86K-95K Annually
Mid level
Fintech • Real Estate • Software
The Customer Success Manager will manage over 220 client accounts, enhance customer relationships, analyze performance data, and drive product adoption and retention while advocating for client needs internally.
Top Skills: LookerOutreachSalesforce
Reposted 3 Hours AgoSaved
Remote
Boston, MA
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Manager focuses on managing client relationships, driving product adoption, supporting account plans, and ensuring customer satisfaction and retention.
Top Skills: GainsightGmailGoogleMS OfficeSalesforce
Reposted 6 Hours AgoSaved
Remote
Boston, MA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Marketing Tech • Real Estate • Software
The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.
Top Skills: Analytics ToolsChurnzeroCrmsMicrosoft SuiteSalesforce
YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Marketing Tech • Analytics
The Client Success Manager will ensure client satisfaction, manage product knowledge, and partner with various teams to optimize client experiences and outcomes.
Top Skills: EpicSalesforce
YesterdaySaved
Remote
Boston, MA
115K-170K Annually
Mid level
115K-170K Annually
Mid level
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills: AnalyticsAPIsLegal DataSaaS
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Software
Manage and grow top direct-to-consumer ecommerce accounts, ensure successful use of Passport services, build relationships, coordinate cross-functional growth plans, collaborate with product/engineering, travel to client sites, and improve internal processes to drive retention and expansion.
Top Skills: Salesforce
Reposted 10 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
Reposted 10 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted YesterdaySaved
Remote
Boston, MA
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Software
Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.
Top Skills: AIB2B Saas
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