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Top Customer Success Manager Jobs in Boston, MA

10 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Security • Cybersecurity • Automation
The Customer Success Manager leads customer relationships, ensuring satisfaction and growth by managing onboarding, adoption, and renewals for enterprise accounts.
Top Skills: CybersecuritySaaSSoftware
10 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Security • Cybersecurity • Automation
The role involves advocating for customers, leading onboarding, ensuring satisfaction and retention, managing relationships, driving adoption, and identifying growth opportunities.
Top Skills: CybersecuritySaaSTechnology
6 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Information Technology • Mobile
Manage the post-sale customer relationships for enterprise accounts, focusing on onboarding, retention, renewals, and driving measurable outcomes in security value delivery.
Top Skills: HubspotPylon
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Fintech • Software
As a Customer Success Manager, you will drive adoption, retention, and growth by managing customer relationships, delivering value, and ensuring satisfaction through strategic account planning.
Top Skills: GainsightSalesforce
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Sales
The Customer Success Manager is responsible for onboarding customers, improving product adoption, and ensuring retention. The role involves training customers and resolving technical issues while collaborating cross-functionally to enhance customer success.
Top Skills: CSSHTMLJavaScriptMarketing Automation SoftwareSalesforce
Reposted 15 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you'll oversee client onboarding, manage renewals, identify growth opportunities, and collaborate with internal teams to drive success.
Top Skills: Salesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted YesterdaySaved
Remote
Boston, MA
60K-70K Annually
Junior
60K-70K Annually
Junior
AdTech
The Associate Customer Success Manager will support clients during and after campaigns, manage data reporting, and communicate Adelaide's value, requiring 1+ years in adtech.
Top Skills: ExcelGoogle Office
Reposted YesterdaySaved
Remote
Boston, MA
60K-75K Annually
Junior
60K-75K Annually
Junior
Real Estate • Software
The Associate Customer Success Manager assists customers with platform queries, coordinates onboarding, supports customer success managers, documents interactions, and identifies upsell opportunities.
Top Skills: Compliance SolutionsCustomer Success PlatformDataMarketingSales
Reposted YesterdaySaved
Remote
Boston, MA
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Information Technology
As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.
Top Skills: AWSAzureGCPSQLTerraform
Reposted YesterdaySaved
Remote
Boston, MA
2-5 Annually
Junior
2-5 Annually
Junior
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.
Top Skills: SaaS
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Reposted YesterdaySaved
Remote
Boston, MA
50K-62K Annually
Junior
50K-62K Annually
Junior
Edtech
As an Associate Customer Success Manager, you'll support customer retention and engagement, track health scores, and assist with account management while developing your career in customer success.
Top Skills: ChurnzeroCrm SoftwareGainsightHubspotSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Cloud • Software
Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.
Top Skills: AWSAzureGCP
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Software
As a Customer Success Manager, oversee ~100 customers, guide them in using Routeware's solutions, consult on best practices, analyze data for continuous improvement, and ensure customer satisfaction and retention.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Boston, MA
130K-200K Annually
Senior level
130K-200K Annually
Senior level
Software
Responsible for managing a portfolio of 25-30 enterprise customers, driving adoption and retention, and collaborating cross-functionally to ensure customer success.
Top Skills: ChurnzeroGainsightSalesforceTotango
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills: BigQueryDbtLookerSnowflakeTableau
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Entry level
Entry level
Big Data • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will analyze customer requirements, promote ExtraHop's solutions, secure renewals, and manage customer relationships to drive successful outcomes and expansion opportunities.
Top Skills: ExcelSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
Junior
Junior
Edtech
The Customer Success Manager ensures high-quality onboarding, support, and training for B2B customers, enhancing product usage and satisfaction. They manage accounts, provide training, advocate for customer needs, and track account health.
Top Skills: Crm Tools
Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Software
As an Associate Customer Success Manager, you'll execute implementation plans, monitor customer satisfaction, support program adoption, and assist in sales efforts while building client relationships.
Reposted YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
The Customer Success Manager acts as a trusted advisor to enterprise clients, focusing on maximizing their investment in People.ai for business outcomes, managing a $5M+ customer book, and driving growth through strategic planning and engagement.
Top Skills: Ai-Driven Sales ToolsData AnalyticsSalesforce
Reposted 11 Days AgoSaved
Hybrid
Boston, MA
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.
Top Skills: CRMHubspotSalesforceZoho
Reposted 11 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills: Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
Reposted 11 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.
Top Skills: CRMSaaSSalesforce
12 Days AgoSaved
In-Office
Boston, MA
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Artificial Intelligence • Cloud • Software
As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.
Top Skills: GainsightSalesforce
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