Get the job you really want.

Top Customer Success Manager Jobs in Boston, MA

Reposted 20 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 2 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 2 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 6 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
6 Days AgoSaved
Hybrid
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills: Crm ToolsHubspot
6 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.
Top Skills: Customer Success PlatformsGongMS OfficePower BISalesforceTableau
7 Days AgoSaved
In-Office
Boston, MA
143K-187K Annually
Senior level
143K-187K Annually
Senior level
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills: HubspotSalesforce
3 Days AgoSaved
Remote or Hybrid
Boston, MA
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills: ExcelPower BISalesforce
8 Days AgoSaved
In-Office
Boston, MA
62K-150K Annually
Mid level
62K-150K Annually
Mid level
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills: JavaExcelPostgisPostgresPowerPointPythonSQL
8 Days AgoSaved
Hybrid
Boston, MA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills: Ai Instruments
New

Cut your apply time in half.

Use ourAI Assistantto automatically fill your job applications.

Use For Free
Application Tracker Preview
An Hour AgoSaved
Remote
Boston, MA
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills: ChatgptJIRASalesforceSlack
An Hour AgoSaved
Remote
Boston, MA
Entry level
Entry level
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills: Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
An Hour AgoSaved
Remote
Boston, MA
60K-70K Annually
Junior
60K-70K Annually
Junior
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.
Top Skills: ExcelGoogle SheetsSalesforce
An Hour AgoSaved
Remote
Boston, MA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Computer Vision • Retail • Security
The Enterprise Customer Success Manager will manage strategic accounts, focusing on revenue retention, customer health, executive relationships, and driving expansion through data analysis and proactive customer engagement.
Top Skills: Bi ToolsCRM
An Hour AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills: APIsPythonSQL
An Hour AgoSaved
Remote
Boston, MA
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills: Ai ToolsSaaS
An Hour AgoSaved
Remote
Boston, MA
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will strengthen agency relationships by driving customer retention and expansion, managing the customer lifecycle, and ensuring product adoption.
3 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.
Top Skills: Crm SoftwareGainsightSalesforce
7 Hours AgoSaved
Remote
Boston, MA
20K-100K Annually
Mid level
20K-100K Annually
Mid level
Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills: A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
8 Hours AgoSaved
Remote
Boston, MA
97K-121K Annually
Mid level
97K-121K Annually
Mid level
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills: AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
11 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Real Estate • Software
The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.
Top Skills: Google SuiteSaaSSalesforce
11 Hours AgoSaved
Remote or Hybrid
Boston, MA
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.
Top Skills: B2B SaasData Analytics
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account