Top Customer Success Manager Jobs in Boston, MA

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

The SMB Construction Success Manager will assist clients in deploying and utilizing Fieldwire software, ensuring customer satisfaction and engagement through training, support, and relationship building.

As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.

The Customer Success Manager will build customer relationships, ensure satisfaction, drive value through ServiceTitan, manage accounts, and facilitate product training.

The Customer Success Manager will manage post-sale relationships with grocers to drive adoption, retention, and performance using Swiftly's digital solutions.

The Lead Customer Success Manager will manage complex client relationships post-sales, promote best practices, track product adoption, and develop strong partnerships with customers to ensure high satisfaction and loyalty.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

Drive customer success by managing post-sales relationships, ensuring platform adoption, customer satisfaction, and fostering ongoing engagement through strong communication and data analysis.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Customer Success Manager (Enterprise) will manage a portfolio of accounts, ensuring customer satisfaction and revenue growth through relationship management and data analysis.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.

The Customer Success Manager will enhance customer engagement, drive retention, manage account performance, and maintain relationships with RCM clients, ensuring service coordination across various support areas.

The Customer Success Manager will manage relationships with clients, focusing on onboarding, product adoption, and account growth within the Pro Sports + Entertainment vertical.

The Customer Success Manager will lead customer onboarding and retention efforts, drive growth by identifying upsell opportunities, and collaborate across teams to enhance customer experience and outcomes.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Customer Success Manager ensures client satisfaction by understanding customer needs and maximizing the use of CDK's products while reducing churn.

As a Digital Client Success Manager, you'll drive revenue by managing client relationships, ensuring satisfaction, and identifying upsell opportunities.

The Associate Client Success Manager will manage client accounts, oversee program launches, and maintain communication with clients while ensuring successful outcomes and project management tasks are met.

The Technical Customer Success Manager will engage with 30-60 large customers, ensuring retention and satisfaction by being their expert on PostHog products and practices. Responsibilities include relationship building, managing feedback, and monitoring customer health while proactively resolving issues.

The Customer Success Manager is responsible for managing customer relationships, ensuring Vello adoption, and providing customer support and solutions. Duties include setup assistance, education on best practices, and strategies for account growth through collaboration with internal teams.

The Customer Success Manager at Dutchie supports dispensary customers by managing account health, retention, and risk mitigation while effectively collaborating with cross-functional teams to enhance customer experience.

The Client Success Manager ensures client satisfaction and adoption of the Unifocus platform through onboarding, relationship management, and upselling, while also providing consultation and support.