Get the job you really want.

Top Customer Success Manager Jobs in Boston, MA

23 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted 22 Hours AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 4 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 4 Days AgoSaved
In-Office
Boston, MA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
5 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills: AIData Visualization ToolsSaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 6 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 3 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 3 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
7 Days AgoSaved
Hybrid
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills: Crm ToolsHubspot
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.
Top Skills: Customer Success PlatformsGongMS OfficePower BISalesforceTableau
8 Days AgoSaved
In-Office
Boston, MA
143K-187K Annually
Senior level
143K-187K Annually
Senior level
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills: HubspotSalesforce
4 Days AgoSaved
Remote or Hybrid
Boston, MA
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills: ExcelPower BISalesforce
9 Days AgoSaved
In-Office
Boston, MA
62K-150K Annually
Mid level
62K-150K Annually
Mid level
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills: JavaExcelPostgisPostgresPowerPointPythonSQL
30 Minutes AgoSaved
Remote
Boston, MA
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
9 Days AgoSaved
Hybrid
Boston, MA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills: Ai Instruments
Reposted 22 Hours AgoSaved
Remote
Boston, MA
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Reposted 22 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Reposted 22 Hours AgoSaved
Remote
Boston, MA
85K-95K Annually
Junior
85K-95K Annually
Junior
Cloud • eCommerce • Logistics • Software
The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.
Top Skills: Google WorkspaceMS OfficeProject Management SystemsSaaS
Reposted 22 Hours AgoSaved
Remote
Boston, MA
73K-121K Annually
Senior level
73K-121K Annually
Senior level
Fintech • Information Technology • Analytics
The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.
Reposted 22 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 22 Hours AgoSaved
Remote
Boston, MA
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted 22 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account