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Top Customer Success Manager Jobs in Boston, MA

5 Days AgoSaved
In-Office
Boston, MA
143K-187K Annually
Senior level
143K-187K Annually
Senior level
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills: HubspotSalesforce
YesterdaySaved
Remote or Hybrid
Boston, MA
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills: ExcelPower BISalesforce
Reposted 24 Days AgoSaved
Remote
Boston, MA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
6 Days AgoSaved
In-Office
Boston, MA
62K-150K Annually
Mid level
62K-150K Annually
Mid level
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills: JavaExcelPostgisPostgresPowerPointPythonSQL
25 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
6 Days AgoSaved
Hybrid
Boston, MA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills: Ai Instruments
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.
Top Skills: Ai ToolsHubspotSalesforce
Reposted 8 Days AgoSaved
In-Office
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
51 Minutes AgoSaved
Remote
Boston, MA
90K-105K Annually
Mid level
90K-105K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Customer Success Manager at H1 drives client engagement and satisfaction by onboarding users, managing relationships, and providing strategic support across various projects, ensuring optimal use of the H1 platform.
Top Skills: Data AnalysisProject ManagementSaaS
59 Minutes AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, guide clients on onboarding, develop strategies for success, and drive product adoption and expansion while collaborating with various teams.
Top Skills: Ci/CdSaaSSalesforce
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2 Hours AgoSaved
Remote
Boston, MA
106K-224K Annually
Mid level
106K-224K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The role involves managing relationships with key stakeholders, overseeing customer lifecycles, enhancing satisfaction, and ensuring successful Zoom product deployments for large accounts.
Top Skills: SaaSUcaasVideo Collaboration
2 Hours AgoSaved
Remote
Boston, MA
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
18 Hours AgoSaved
Remote
Boston, MA
76K-90K Annually
Mid level
76K-90K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll manage relationships with Mid-Market clients, leading marketing strategies and ensuring customer satisfaction to drive revenue growth.
Top Skills: CRMSalesforce
18 Hours AgoSaved
Remote
Boston, MA
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills: ExcelGainsightSalesforce
18 Hours AgoSaved
Remote
Boston, MA
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
18 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage a portfolio of accounts, drive customer value, collaborate with teams, and leverage AI to improve outcomes.
Top Skills: AIErp SystemsNetSuiteQuickbooks
18 Hours AgoSaved
Remote
Boston, MA
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
19 Hours AgoSaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Junior
59K-79K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll build relationships with 100 accounts, optimize their use of ServiceTitan, drive retention, and address customer needs proactively.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 19 Hours AgoSaved
Remote
Boston, MA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills: Emr PlatformsGoogle WorkspaceExcel
Reposted 19 Hours AgoSaved
Remote
Boston, MA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.
Top Skills: AIBusiness IntelligenceLookerSaaSSQLTableau
Reposted 19 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Junior
80K-100K Annually
Junior
Marketing Tech
Manage a portfolio of healthcare industry clients, provide onboarding and training, develop client success plans, and collaborate with sales and product teams.
Top Skills: DataMarket IntelligenceResearch-Driven ProductsSaaS
Reposted 19 Hours AgoSaved
Remote
Boston, MA
90K-121K Annually
Mid level
90K-121K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.
Top Skills: CRMGongSalesforce
Reposted 19 Hours AgoSaved
Remote
Boston, MA
139K-204K Annually
Expert/Leader
139K-204K Annually
Expert/Leader
Information Technology
The Principal Customer Success Manager will manage strategic customer relationships, ensure product adoption, drive growth, and support customer success initiatives at 6sense.
Top Skills: CRMDomoMarketing AutomationMicrostrategySaaSTableau
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