Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.

Manage AccessOne's highest revenue portfolio, focusing on client relationships, strategic analysis, data evaluation, and identifying sales opportunities to enhance performance and satisfaction.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

Manage client relationships and ensure successful onboarding, adoption, and renewals of Coupa software, while analyzing client data and driving upsell opportunities.

As a Customer Success Manager, you will cultivate client relationships, oversee onboarding, manage data, and analyze customer satisfaction metrics while collaborating with internal teams.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.

The Customer Success Manager will manage a portfolio of SMB accounts, focusing on retention and growth through digital strategies and customer advocacy.