Top Customer Success Manager Jobs in Boston, MA

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.

The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The Customer Success Manager will enhance the customer journey for public sector clients, focusing on privacy protection, collaboration with various teams, and fostering product adoption and retention.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.

The Customer Success Manager at Proofpoint ensures customers maximize the value of products, engaging with them post-sale to improve adoption and retention. Responsibilities include customer interactions, data analysis, advocacy, and cross-functional collaboration.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

The Customer Success Manager will build and maintain relationships with customers, provide support, monitor performance, and drive upsell opportunities while ensuring customer satisfaction.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.

The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Customer Success Manager II will manage strategic account partnerships, drive product adoption, and ensure customer satisfaction for enterprise-level accounts, while nurturing relationships and preventing attrition.

As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.

The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.

The Client Success Manager enhances client experiences by managing relationships, driving platform adoption, and providing insights for success, while collaborating with various teams.

The Client Success Manager builds relationships with employer clients, manages account plans, prepares reports, and collaborates cross-functionally to ensure client satisfaction and program success.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.