Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Senior Customer Success Manager at Skillsoft will drive skills-based outcomes, engaging with executives to align on customer goals and success. Responsibilities include advising on workforce transformation, utilizing data for decision-making, and guiding customers through change while reinforcing adoption strategies.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.

The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.

The Senior Technical CSM will lead pre-sales design and post-sales adoption, ensuring that customers derive maximum business and security value from the ASPM platform. Responsibilities include collaborating with sales teams, delivering demos, onboarding new customers, and advocating for user needs with Product and Engineering teams.

As a Customer Success Manager, build relationships, drive product adoption, troubleshoot issues, and enhance customer communication. Manage 15-20 accounts and provide actionable insights to various stakeholders.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.

As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.

As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.

The Customer Success Manager is responsible for building relationships with customers, ensuring their satisfaction, driving business outcomes, and guiding them in leveraging ServiceTitan effectively.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.