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Top Customer Success Manager Jobs in Boston, MA

An Hour AgoSaved
Remote
Boston, MA
Senior level
Senior level
Marketing Tech • Sales
As a Customer Success Manager, you'll build relationships with clients, drive ROI, grow revenue, provide strategic advice, and represent customer voices internally.
Top Skills: CRMSalesforce
Reposted An Hour AgoSaved
Remote
Boston, MA
Mid level
Mid level
Marketing Tech • Real Estate • Software
The Customer Success Manager will train clients on Audience Intelligence solutions, manage renewals, and promote customer engagement and retention.
Top Skills: ChurnzeroCrmsGainsightHubspotMeta Business ManagerSalesforceSocial ListeningVitally
10 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Consumer Web • Software • Business Intelligence
The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.
Top Skills: CpaCpcData AnalysisExcelPpc
18 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Computer Vision • Security
The Customer Success Manager will manage a portfolio of commercial customers, enhancing their experience and ensuring retention and growth through strategic planning and execution.
19 Hours AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
Cloud • Healthtech • Internet of Things • Machine Learning • Software
The Customer Success Manager manages post-deployment success for enterprise healthcare customers, driving adoption and ROI while ensuring customer satisfaction and relationship building.
Top Skills: Healthcare TechnologySaaSSalesforce
Reposted 20 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Automotive
As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.
Top Skills: CRMCustomer Success PlatformsMarketing Automation
Reposted 20 Hours AgoSaved
Remote or Hybrid
Boston, MA
Entry level
Entry level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager oversees client onboarding, monitors usage, mitigates risks, and collaborates with teams to enhance customer satisfaction with Litera's legal technology solutions.
Top Skills: Ai SolutionsLegal Technology
Reposted 20 Hours AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager at Litera, you will drive customer onboarding, collaborate with teams, and ensure client satisfaction in the legal tech space.
Reposted 20 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll manage customer onboarding, provide ongoing support, and collaborate with various teams. Your role involves understanding customer needs, helping them achieve messaging goals, and ensuring successful contract renewals.
Top Skills: SaaS
Reposted 20 Hours AgoSaved
Remote
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 20 Hours AgoSaved
Remote
Boston, MA
84K-114K Annually
Mid level
84K-114K Annually
Mid level
Edtech • HR Tech
The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.
Reposted 20 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Healthtech • Software
The Customer Success Manager at Fuze Health ensures customer satisfaction and retention by managing client relationships, onboarding, and providing support while driving product adoption and reporting on key success metrics.
Top Skills: Account ManagementData AnalysisHealthcare ConsultingTechnical Expertise
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Reposted 20 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
AdTech • Agency • Marketing Tech • Professional Services
As a Client Success Manager, you will build strong client relationships, develop marketing strategies, analyze data, and ensure client retention and revenue growth.
Top Skills: Ga4Google AdsGoogle Local Service AdsMicrosoft AdsMS Office
Reposted 20 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology
The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.
Top Skills: AccountingCRMPaymentsPosSaaS
Reposted 20 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Logistics • Software • Transportation • Automation
As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.
Top Skills: CRMCsm Platforms
Reposted 20 Hours AgoSaved
Remote or Hybrid
Boston, MA
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Software
As a Customer Success Manager, you will manage strategic relationships, develop success plans, drive growth, and advocate for client needs within the technology platform.
Top Skills: ChurnzeroCrm PlatformsGainsightHubspot
Reposted 20 Hours AgoSaved
Remote
Boston, MA
150K-240K Annually
Mid level
150K-240K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
Drive customer adoption and satisfaction for LiveKit's platform, acting as a trusted partner to clients while collaborating with Account Executives to surface upsell opportunities.
Top Skills: APIsCrm ToolsGainsightHubspotSaaSSalesforce
Reposted 20 Hours AgoSaved
Remote
Boston, MA
80K-120K Annually
Mid level
80K-120K Annually
Mid level
Fintech • Information Technology • Payments
The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.
Reposted 20 Hours AgoSaved
Remote
Boston, MA
81K-157K Annually
Mid level
81K-157K Annually
Mid level
Cloud • Software
The role involves developing strong customer relationships, ensuring satisfaction, addressing concerns, and collaborating across teams to drive customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 20 Hours AgoSaved
Remote
Boston, MA
80K-80K Annually
Junior
80K-80K Annually
Junior
Cloud • Security • Cybersecurity
The Client Success Manager will enhance customer security, manage client relationships, ensure service delivery, and improve project workflows.
Top Skills: ElasticSalesforceSentinelServicenowSiem TechnologySplunk
Reposted 20 Hours AgoSaved
Remote
Boston, MA
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Information Technology • Marketing Tech • Software
As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.
Top Skills: APIsSaaS
Reposted 20 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills: ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
YesterdaySaved
Remote
Boston, MA
69K-92K Annually
Mid level
69K-92K Annually
Mid level
Fintech
Manage customer success initiatives for CubiCasa's MLS partnerships, focusing on strategy, account management, customer training, and promotional content creation to drive product adoption and reduce churn.
Top Skills: Google MeetZoom
YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Information Technology
As a Customer Success Manager at Glia, you will guide clients to maximize platform value, enhance reporting, build relationships, and lead training initiatives while managing Enterprise-level clients.
YesterdaySaved
Remote
Boston, MA
Expert/Leader
Expert/Leader
Healthtech
The Customer Success Manager will enhance customer engagement, drive retention, manage account performance, and maintain relationships with RCM clients, ensuring service coordination across various support areas.
Top Skills: ExcelMicrosoft OutlookPowerPointWord
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