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Top Customer Success Manager Jobs in Boston, MA

5 Days AgoSaved
In-Office
Boston, MA
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Information Technology • Marketing Tech • Software
As a Customer Success Manager, build relationships, drive product adoption, troubleshoot issues, and enhance customer communication. Manage 15-20 accounts and provide actionable insights to various stakeholders.
Top Skills: APIsSaaS
Reposted 5 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 6 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 6 Days AgoSaved
In-Office
Boston, MA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
7 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills: AIData Visualization ToolsSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 5 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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Reposted 5 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 9 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
9 Days AgoSaved
Hybrid
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills: Crm ToolsHubspot
9 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.
Top Skills: Customer Success PlatformsGongMS OfficePower BISalesforceTableau
10 Days AgoSaved
In-Office
Boston, MA
143K-187K Annually
Senior level
143K-187K Annually
Senior level
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills: HubspotSalesforce
Reposted 3 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 3 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
Reposted 3 Hours AgoSaved
Remote
Boston, MA
90K-110K Annually
Junior
90K-110K Annually
Junior
Artificial Intelligence • eCommerce • Software
Assist customers in connecting their accounts to the platform, lead kickoffs, provide training, analyze performance, and create educational content.
Top Skills: Advertising Technology PlatformsAmazonWalmart
Reposted 3 Hours AgoSaved
Remote
Boston, MA
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 3 Hours AgoSaved
Remote
Boston, MA
48K-60K Annually
Junior
48K-60K Annually
Junior
Edtech
The Client Success Manager II will enhance client relationships, manage feedback, facilitate training, and collaborate with sales for strategic account growth while maintaining high product satisfaction.
Reposted 3 Hours AgoSaved
Remote
Boston, MA
125K-125K Annually
Senior level
125K-125K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.
Top Skills: Ai ToolsAPIs
Reposted 3 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Suki, you'll drive user engagement and adoption of the digital assistant for healthcare, ensuring successful setup and training of end users in major health systems. You'll identify and resolve issues, collaborate with various teams and provide customer insights to shape product innovation.
Top Skills: Google SuiteMS Office
YesterdaySaved
Remote
Boston, MA
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.
Top Skills: AICrm SoftwareData ScienceMachine Learning
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