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Top Customer Success Manager Jobs in Boston, MA

Reposted 7 Days AgoSaved
Hybrid
Boston, MA
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.
Top Skills: CRMHubspotSalesforceZoho
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills: Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.
Top Skills: CRMSaaSSalesforce
8 Days AgoSaved
In-Office
Boston, MA
80K-100K Annually
Junior
80K-100K Annually
Junior
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption and retention for strategic accounts, ensuring customer satisfaction and success through proactive relationships and effective management of account activities.
8 Days AgoSaved
In-Office
Boston, MA
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Artificial Intelligence • Cloud • Software
As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.
Top Skills: GainsightSalesforce
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Manage the success of a portfolio of enterprise customers, driving adoption and retention, facilitating onboarding, and ensuring alignment with customer goals.
Top Skills: ExcelGoogle SuiteJIRALookerSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
59K-94K Annually
Junior
59K-94K Annually
Junior
Cloud • Fintech • Software
The Customer Success Manager ensures client success by providing guidance, addressing issues, and driving adoption of nCino's solutions, while also managing relationships to maximize value and customer satisfaction.
Top Skills: Ai ToolsCrm SystemsSalesforce
YesterdaySaved
Remote
Boston, MA
Junior
Junior
Cloud • Information Technology • Consulting
The Client Success Manager will build client relationships, align solutions, ensure service delivery, foster innovation, manage profitability, and provide technical expertise in IT operations.
Top Skills: AIAvdCitrixCloudAzureO365Palo AltoSecurityVMware
YesterdaySaved
Remote
Boston, MA
115K-130K Annually
Mid level
115K-130K Annually
Mid level
Healthtech
The Client Success Manager will manage enterprise client relationships, oversee implementation, drive engagement, and enhance operational efficiency while ensuring client satisfaction and retention.
YesterdaySaved
Remote
Boston, MA
85K-95K Annually
Mid level
85K-95K Annually
Mid level
Artificial Intelligence • Software • Analytics
The Customer Success Manager leads customer onboarding, maintains relationships, handles renewals, and identifies upsell opportunities while ensuring customer satisfaction.
Top Skills: GainsightSalesforceZendesk
YesterdaySaved
Remote
Boston, MA
111K-130K Annually
Junior
111K-130K Annually
Junior
Software
As a Customer Success Manager at Vanta, you'll guide early-stage customers through their security and compliance journeys, ensuring retention and satisfaction while promoting self-sufficiency.
Top Skills: ComplianceCybersecurityGrcSaaS
YesterdaySaved
Remote
Boston, MA
98K-146K Annually
Mid level
98K-146K Annually
Mid level
Marketing Tech • Sales • Software
The Customer Success Manager is responsible for managing customer relationships, ensuring adoption and value realization of Demandbase solutions, leading customer onboarding, and facilitating cross-functional initiatives to drive business growth.
Top Skills: CRMIntentMarketing AutomationPredictive AnalyticsRevenue Management ToolsSales Engagement
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Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Edtech • HR Tech • Software
The Customer Success Manager will build relationships with customers, ensure effective service utilization, manage retention and revenue growth, and advocate for customer needs.
Top Skills: MS OfficeSalesforce
YesterdaySaved
Remote
Boston, MA
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Software
The Customer Success Manager at Versapay will manage customer relationships, drive account growth, and collaborate with cross-functional teams to enhance customer satisfaction and retention.
Top Skills: Erp SystemsSaaS
Reposted 10 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.
Top Skills: Market Intelligence SolutionsSaaS
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.
Top Skills: GainsightSalesforceServicetitanTableau
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
Marketing Tech • Software
The Customer Success Manager will lead mid market and enterprise accounts, develop marketing strategies, analyze customer usage, and ensure campaign success.
YesterdaySaved
Remote
Boston, MA
Junior
Junior
Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills: APIsExcelGoogle SheetsHubspotSalesforceWebhooks
Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Software
The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.
Top Skills: APIsSaaS
Reposted YesterdaySaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Information Technology • Software
As a Customer Success Manager at Routeware, you will support ~100 customers by understanding their needs, guiding them to achieve their goals with digital communication and fleet management software, and ensuring subscription renewals through strong relationship management.
Top Skills: Data AnalysisFleet Management SoftwareSaas Software
2 Days AgoSaved
Remote
Boston, MA
180K-240K Annually
Senior level
180K-240K Annually
Senior level
Artificial Intelligence • Edtech • Software
As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.
Top Skills: AISaaSSoftware
2 Days AgoSaved
Remote
Boston, MA
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Manage implementation, usage, retention, and expansion for commercial customers. Drive value through onboarding, customer relationships, and project management.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
Reposted 2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Healthtech
As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.
Top Skills: ChargebeeGoogle SuiteHubspotNotion
2 Days AgoSaved
Remote
Boston, MA
57K-94K Annually
Junior
57K-94K Annually
Junior
Fintech • Information Technology • Analytics
The Associate Client Success Manager supports Client Success Managers with digital promotions, client communication, administrative tasks, and campaign metrics monitoring to drive client success.
Top Skills: Google SuiteMicrosoft SuiteSalesforce
2 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Financial Services
The Enterprise Client Success Manager drives product adoption and retention, addresses client support, and increases revenue by upselling services.
Top Skills: ExcelGoogle Suite
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