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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Software
Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.
Top Skills:
AutomationHardwareIotOperational TechnologyRobotics
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • Natural Language Processing • Generative AI
Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.
Top Skills:
ChurnzeroCustomer Success PlatformsGainsightMarketing Automation ToolsVitally
Reposted 4 Days AgoSaved
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills:
Artificial IntelligenceMachine LearningSAP
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills:
SaaS
Information Technology • Design
The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.
Top Skills:
Automation ToolsCrm SystemsCustomer Success PlatformsSaas Platforms
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills:
Azure DevopsDatabricksJIRAAzurePythonRSQL
Artificial Intelligence • Cloud • Software
The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.
Top Skills:
Account ManagementCustomer SuccessData AnalysisSaaS
Hardware
The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.
Top Skills:
Ai-Driven ToolsComputer Vision
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
Information Technology • Software
The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.
Top Skills:
ChurnzeroCRMGainsightHubspotSalesforceTotango
Information Technology • Software
The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.
Top Skills:
GeospatialSaaS
New
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Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills:
Enterprise NetworkingNetwork Automation PlatformsProject Management Software
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills:
AISales Software
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills:
AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.
Top Skills:
ChilipiperFive9Google SuiteHexSalesforceSlack
Edtech
The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.
Top Skills:
AIHubspotSaaS
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills:
Cloud Security PlatformCybersecuritySaaS
Information Technology • Software
The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.
Top Skills:
CrowdstrikeExcelMicrosoft Dynamics AxOutlookPowerPointWord
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills:
CRMSaaSSalesforce
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills:
AnalyticsAPIsLegal DataSaaS
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills:
Project Management ToolsUnmanned Aircraft Systems
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.
Top Skills:
MS OfficeSalesforceServicenow
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.
Top Skills:
CatalystCustomer Service SoftwareSalesforce
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