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Top Customer Success Manager Jobs in Boston, MA

4 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • eCommerce • Conversational AI
The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.
Top Skills: AIApi IntegrationBusiness Intelligence ToolsCustomer Service TechnologyE-Commerce PlatformsMachine LearningSoftware Solutions
Reposted 4 Days AgoSaved
In-Office
Boston, MA
96K-146K Annually
Mid level
96K-146K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills: Teammate Technology
Reposted 23 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
5 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
25 Days AgoSaved
Remote
Boston, MA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
14 Days AgoSaved
Remote or Hybrid
Boston, MA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.
Top Skills: Digital Employee ExperienceIt OperationsItsm ProcessesSaaS
9 Days AgoSaved
In-Office
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills: Zendesk
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Reposted 7 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Expert/Leader
Expert/Leader
Artificial Intelligence • Machine Learning • Analytics
The Customer Success Manager will manage post-sales relationships, drive customer engagement and ROI, and advocate for client needs within the Buzz Solutions platform.
Top Skills: AIMachine LearningSaaS
Reposted 7 Hours AgoSaved
Remote
Boston, MA
57K-65K Annually
Mid level
57K-65K Annually
Mid level
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Reposted 7 Hours AgoSaved
Remote
Boston, MA
70K-100K Annually
Senior level
70K-100K Annually
Senior level
Computer Vision
As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.
Top Skills: APIsSaaSSdk
Reposted 7 Hours AgoSaved
Remote
Boston, MA
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Software
Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Artificial Intelligence
The Customer Success Manager will guide finance teams in adopting AI solutions, optimizing workflows, managing accounts, and ensuring long-term success and retention.
Top Skills: AIAPIsCoupaErpGoogle SuiteGainsightHubspotIntercomJIRANetSuiteSaaS
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceOutreach.IoSalesforceSlackSplunkVdiVMwareZoom
Reposted 7 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Software • Analytics
The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.
Top Skills: CcaasConversational AiCRMGenerative AiLlm-Based SystemsNlu
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.
Top Skills: AIBusiness IntelligenceLookerSaaSSQLTableau
YesterdaySaved
Remote
Boston, MA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills: Emr PlatformsGoogle WorkspaceExcel
YesterdaySaved
Remote
Boston, MA
60K-65K Annually
Junior
60K-65K Annually
Junior
Edtech
The Digital Touch Customer Success Manager focuses on customer retention, adoption, and engagement for a digital portfolio, utilizing automation and data insights for successful onboarding and renewals.
Top Skills: SalesforceTotango
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Healthtech • Social Impact • Software
The Customer Success Manager will handle client needs, manage a portfolio, leverage digital tools, and enhance customer satisfaction through strategic engagement and process development.
Top Skills: Salesforce
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
139K-204K Annually
Expert/Leader
139K-204K Annually
Expert/Leader
Information Technology
The Principal Customer Success Manager will manage strategic customer relationships, ensure product adoption, drive growth, and support customer success initiatives at 6sense.
Top Skills: CRMDomoMarketing AutomationMicrostrategySaaSTableau
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
145K-213K Annually
Expert/Leader
145K-213K Annually
Expert/Leader
Information Technology
As a Principal Customer Success Manager, you'll manage relationships with strategic customers, driving adoption, renewals, and ROI through customer advocacy and technical guidance.
Top Skills: BiDomoDynamicsEloquaMarketing AutomationMarketoMicrostrategyPardotSalesforceTableau
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