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Top Customer Success Manager Jobs in Boston, MA

Yesterday
Remote
Boston, MA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager ensures high customer satisfaction, proactive relationships, monitors customer health, and collaborates with teams to facilitate client goals.
Top Skills: Google SuiteSalesforce
20 Days Ago
Remote
Boston, MA
Junior
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Client Success Manager I, you'll enhance client engagement, educate on SEO and digital marketing, identify upsell opportunities, and co-host webinars to drive product adoption.
Top Skills: App NurturingContent MarketingDigital MarketingEmail CampaignsSeo
Yesterday
Remote
Boston, MA
67K-120K Annually
Mid level
67K-120K Annually
Mid level
Events • Analytics • Consulting
The Customer Success Manager II engages with Forrester's clients to enhance relationships, ensure satisfaction, facilitate problem-solving, and promote client retention through tailored engagement strategies.
5 Hours Ago
Remote
Boston, MA
Junior
Junior
eCommerce • Mobile
The Customer Success Manager advocates for and supports clients using GoSpotCheck, providing onboarding, training, and data-driven recommendations to ensure adoption and engagement.
Top Skills: AIDeep LearningExcelGospotcheckImage RecognitionSQL
Yesterday
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Security • Software
The Customer Success Manager manages client accounts, ensures product value delivery, leads onboarding, monitors success metrics, and advocates for client needs.
Reposted 14 Hours Ago
Remote
Boston, MA
85K-95K
Senior level
85K-95K
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As an Enterprise Customer Success Manager, you will drive growth and renewals within enterprise accounts, ensuring client satisfaction and engagement throughout the customer lifecycle while achieving revenue goals.
2 Hours Ago
Remote
Boston, MA
Junior
Junior
Sales • Software
As a Customer Success Manager, you will enhance customer satisfaction, build relationships, analyze data for insights, and manage multiple accounts while partnering with teams across functions to ensure client objectives are met.
Top Skills: SaaS
Yesterday
Remote
Boston, MA
85K-106K Annually
Mid level
85K-106K Annually
Mid level
Information Technology • Business Intelligence • Consulting
The Senior Associate Client Success Manager oversees client onboarding, account management, and retention, ensuring effective communication and quality assurance throughout the client lifecycle.
Top Skills: Cloud ComputingIt InfrastructureIt Managed ServicesItilMicrosoft Office SuiteSsae 16

Featured Jobs

2 Days Ago
Remote
Boston, MA
Mid level
Mid level
Information Technology • Analytics
As a Customer Success Manager, you'll manage customer relationships, drive retention and expansion, and ensure optimal product usage in the healthcare SaaS sector.
Top Skills: Cpq SoftwareSalesforce
12 Hours Ago
Remote
Boston, MA
Senior level
Senior level
Software
The Lead Customer Success Manager manages strategic customers, drives customer outcomes, educates on product features, and fosters executive visibility and growth opportunities.
Top Skills: SaaSSoftware Applications
56 Minutes Ago
Remote
Boston, MA
75K-89K
Junior
75K-89K
Junior
Cloud • Enterprise Web • Internet of Things • Mobile • Software
The Customer Success Manager will oversee a portfolio of accounts, driving product adoption and customer engagement while mitigating churn and uncovering expansion opportunities.
Top Skills: Salesforce
Reposted 27 Minutes Ago
Remote
Boston, MA
60K-100K
Mid level
60K-100K
Mid level
Software • Agriculture
The Customer Success Manager will enhance customer adoption of Seso's HR platform, manage a territory of growers, and drive high renewal rates through effective relationship building and strategic project management.
Top Skills: Hr SoftwarePayroll SystemsRemote Work ToolsSaaS
Reposted 3 Days Ago
Hybrid
Boston, MA
Senior level
Senior level
Edtech • Other • Productivity • Sales • Software
As a Customer Success Manager, you will manage customer relationships, ensure successful onboarding, advocate for product enhancements, and drive customer adoption and satisfaction.
Top Skills: ExcelGoogle SuiteMS OfficeOutlookPowerPointSalesforceWord
3 Days Ago
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Manager, you will onboard clients, manage relationships, provide training, resolve issues, and drive client satisfaction.
Top Skills: Artificial IntelligenceSaaS
3 Days Ago
Remote
Boston, MA
100K-125K Annually
Mid level
100K-125K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager serves as a partner to clients, driving adoption and engagement of the H1 platform, managing relationships, and ensuring client satisfaction.
Top Skills: Ai TechnologyData AnalysisSaaS
9 Hours Ago
Remote
Boston, MA
20K-200K
Junior
20K-200K
Junior
Computer Vision • Mobile • Productivity • Software
The Customer Success Manager will onboard clients, provide training, and support data-driven recommendations to enhance customer engagement and retention on GoSpotCheck.
Top Skills: AIDeep LearningExcelGospotcheckSQL
Yesterday
Remote
Boston, MA
110K-140K
Mid level
110K-140K
Mid level
Internet of Things • Security
As a Customer Success Manager at HYPR, you will ensure positive customer experiences, driving success through relationship management and support across the customer lifecycle.
Top Skills: Cs SoftwareSaaSSalesforce
3 Days Ago
Remote
Boston, MA
74K-120K Annually
Senior level
74K-120K Annually
Senior level
Events • Analytics • Consulting
The Customer Success Manager at Forrester ensures client engagement, manages relationships, and drives satisfaction and retention through proactive strategies, team collaboration, and execution of client services.
3 Days Ago
Boston, MA
74K-120K Annually
Mid level
74K-120K Annually
Mid level
Events • Analytics • Consulting
As a Customer Success Manager, you will oversee client engagement, drive satisfaction, retention, and enrichment opportunities, while managing relationships and delivering value-added services.
Reposted Yesterday
Remote
Boston, MA
50K-70K
Junior
50K-70K
Junior
Information Technology • Internet of Things
As a Customer Success Manager, you will bridge client needs with our technology, ensuring effective adoption and satisfaction while collaborating with internal teams to enhance service delivery and product development.
Top Skills: Digital MarketingProject ManagementWeb Concepts
5 Days Ago
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager is responsible for driving customer success with Writer by managing relationships, ensuring adoption, and meeting retention targets.
Top Skills: B2B SaasChange ManagementContent MarketingTechnical WritingUx
Reposted 2 Days Ago
Remote
Boston, MA
Mid level
Mid level
Software
The Enterprise Customer Success Manager manages relationships with top enterprise accounts, ensuring customer success and optimizing ROI through effective communication and project management.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceIgelMicrosoftNutanixOutreach.IoSalesforceSlackSplunkVMwareZoom
Mid level
Software
The Enterprise Customer Success Manager will manage a portfolio of enterprise accounts, ensuring customer success and optimized ROI by acting as a primary advisor and project coordinator.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceIgelMicrosoftNutanixOutreach.IoSalesforceSlackSplunkVMwareZoom
4 Days Ago
Remote
Boston, MA
Senior level
Senior level
Software
As a Customer Success Manager, you'll manage relationships with customers, drive growth, resolve issues, advocate for customer needs, and improve customer experiences.
Top Skills: ErpSaaS
5 Days Ago
Remote
Boston, MA
75K-115K Annually
Senior level
75K-115K Annually
Senior level
Edtech • Information Technology
The Client Success Manager will maintain client relationships, ensure value delivery, and support account growth through effective communication and management of projects.
Top Skills: MS OfficeSalesforce
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