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Top Customer Success Manager Jobs in Boston, MA

Reposted 22 Days AgoSaved
Remote or Hybrid
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 4 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
5 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • eCommerce • Conversational AI
The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.
Top Skills: AIApi IntegrationBusiness Intelligence ToolsCustomer Service TechnologyE-Commerce PlatformsMachine LearningSoftware Solutions
Reposted 5 Days AgoSaved
In-Office
Boston, MA
96K-146K Annually
Mid level
96K-146K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills: Teammate Technology
Reposted 24 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
6 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 8 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
Reposted 13 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-115K Annually
Mid level
80K-115K Annually
Mid level
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.
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Reposted 13 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology
As an Enterprise Customer Success Manager, you will drive customer satisfaction, manage mid-market accounts, provide technical guidance, and lead GRC transformation projects with a focus on strategic partnerships.
Top Skills: Crm ToolsData Analysis Software
Reposted 13 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 13 Hours AgoSaved
Remote
Boston, MA
90K-115K Annually
Mid level
90K-115K Annually
Mid level
HR Tech • Payments • Software • Financial Services
As a Customer Success Manager, you will manage SMB and emerging tech clients, ensuring satisfaction and retention while driving education and upsell opportunities.
Top Skills: SaaS
Reposted 13 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Junior
Junior
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills: Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Reposted 13 Hours AgoSaved
Remote
Boston, MA
85K-120K Annually
Mid level
85K-120K Annually
Mid level
Software
As an Enterprise Client Success Manager, drive customer satisfaction, retention, and expansion by building strong relationships, providing onboarding support, and ensuring optimal product utilization for clients in the healthcare industry.
Top Skills: Business Intelligence (Bi) SoftwareExcel
Reposted 13 Hours AgoSaved
Remote
Boston, MA
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Healthtech
The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.
Top Skills: ExcelProject Management ToolsSmartsheet
Reposted 13 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
71K-117K Annually
Senior level
71K-117K Annually
Senior level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Customer Success Manager builds relationships with dealer customers, ensuring product adoption and measurable revenue impact through proactive communication and support.
Top Skills: AIExcelLookerPower BIPowerPointSalesforceTableau
Reposted 13 Hours AgoSaved
Remote
Boston, MA
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Software
The Customer Success Manager leads success outcomes for named accounts, drives product adoption, manages customer relationships, and identifies upsell opportunities.
Top Skills: LmsQms SoftwareSalesforce
Reposted 13 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
YesterdaySaved
Remote
Boston, MA
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
YesterdaySaved
Remote
Boston, MA
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
10 Days AgoSaved
In-Office
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills: Zendesk
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