Top Customer Success Manager Jobs in Boston, MA

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

Lead customer success for Hivemind Enterprise customers, manage onboarding-to-offboarding, drive renewals and account health, coordinate cross-functional teams, and develop success plans to meet customer goals.

The Customer Success Manager ensures client success with products/services, onboarding customers, providing training, and maximizing satisfaction and retention.

As a Customer Success Manager at Opus, you'll build strong relationships with clients, optimize product use, conduct training, and address customer feedback.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.

The Customer Success Manager will onboard new customers, maintain regular contact for satisfaction, resolve issues, and provide training.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Customer Success Manager will manage strategic accounts, enhance customer relationships, foster product adoption, and provide insights on user engagement while collaborating with cross-functional teams.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Principal Customer Success Manager oversees post-sale customer lifecycle phases, manages enterprise customer relationships, ensures successful adoption of Thrive's solutions, and drives customer success and retention.

The Customer Success Manager will onboard and support schools using Epic's platform, manage relationships, monitor engagement, and advocate for customer needs.

The Customer Success Manager will manage customer relationships, drive platform adoption, identify upsell opportunities, and represent customer needs to improve the product.

The Customer Success Manager will manage client relationships, drive growth and engagement, oversee implementation projects, and analyze data to optimize account value and expansion opportunities.

As a Customer Success Manager, you will support onboarding and product adoption for clients, drive customer engagement and retention, and share insights with cross-functional teams.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

The Senior Strategic Customer Success Manager is responsible for managing high-value accounts, driving adoption and retention, and collaborating cross-functionally to achieve customer success and satisfaction.

As a Customer Success Manager at Suki, you'll drive user engagement and adoption of the digital assistant for healthcare, ensuring successful setup and training of end users in major health systems. You'll identify and resolve issues, collaborate with various teams and provide customer insights to shape product innovation.

As a Customer Success Manager, you will manage customer relationships, drive engagement, oversee account renewals, and collaborate with internal teams to enhance the customer experience and ensure the success of their educational solutions.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.