Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

The Client Success Manager will drive onboarding, adoption, retention, and revenue growth within a portfolio, managing approximately $5M in ARR.

As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.

The Customer Success Manager at AuditBoard manages a portfolio of SaaS customers, driving product adoption and retention while identifying growth opportunities using data-driven strategies and outreach.

The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.

The role involves developing strong customer relationships, ensuring satisfaction, addressing concerns, and collaborating across teams to drive customer success.

The Client Success Manager will enhance customer security, manage client relationships, ensure service delivery, and improve project workflows.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

The Omni-Channel Client Success Manager will lead client relationships and drive omni-channel marketing strategies, managing both digital and traditional campaigns to enhance client performance and satisfaction.

The Customer Success Manager for Renewals will lead the renewal process, enhance customer relationships, handle pricing, and collaborate across teams to ensure client satisfaction and retention.

Manage customer success initiatives for CubiCasa's MLS partnerships, focusing on strategy, account management, customer training, and promotional content creation to drive product adoption and reduce churn.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

As a Customer Success Manager, you’ll manage a portfolio of B2B customers, ensuring renewals and customer satisfaction while building scalable processes for success.

The Customer Success Manager will retain and grow revenue from adtech partners, support campaign execution, and drive adoption of the AU metric, working closely with Sales and Analytics teams.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

As a Customer Success Manager at AuditBoard, you'll manage client relationships, ensure customer satisfaction, provide product training, resolve issues, and identify upselling opportunities.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

Responsible for client onboarding, leading reviews, translating marketing analytics into ROI stories, and collaborating with product and data teams to enhance client success.

The Customer Success Manager will manage relationships with high-volume members, ensuring client satisfaction and retention while driving product adoption and value.

The Customer Success Manager leads customer relationships, ensuring satisfaction and growth by managing onboarding, adoption, and renewals for enterprise accounts.

The role involves advocating for customers, leading onboarding, ensuring satisfaction and retention, managing relationships, driving adoption, and identifying growth opportunities.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.