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Top Customer Success Manager Jobs in Boston, MA

24 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills: Ci/CdDevsecopsGit
5 Days AgoSaved
In-Office
Boston, MA
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Information Technology • Marketing Tech • Software
As a Customer Success Manager, build relationships, drive product adoption, troubleshoot issues, and enhance customer communication. Manage 15-20 accounts and provide actionable insights to various stakeholders.
Top Skills: APIsSaaS
Reposted 5 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 6 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 6 Days AgoSaved
In-Office
Boston, MA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
7 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills: AIData Visualization ToolsSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
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Reposted 36 Minutes AgoSaved
Remote
Boston, MA
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
Reposted 48 Minutes AgoSaved
Remote
Boston, MA
90K-165K Annually
Senior level
90K-165K Annually
Senior level
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills: AIAnalyticsDatabricks
2 Hours AgoSaved
Remote
Boston, MA
85K-125K Annually
Mid level
85K-125K Annually
Mid level
Healthtech
The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.
Top Skills: ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
4 Hours AgoSaved
Remote
Boston, MA
195K-230K Annually
Senior level
195K-230K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.
Top Skills: AICrm ToolsDeveloper ToolsHubspotLlmSalesforce
Reposted 4 Hours AgoSaved
Remote
Boston, MA
114K-161K Annually
Senior level
114K-161K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills: Alm SoftwareCadPlm
Reposted 5 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 5 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 9 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
9 Days AgoSaved
Hybrid
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills: Crm ToolsHubspot
9 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.
Top Skills: Customer Success PlatformsGongMS OfficePower BISalesforceTableau
10 Days AgoSaved
In-Office
Boston, MA
143K-187K Annually
Senior level
143K-187K Annually
Senior level
Healthtech • Other
The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.
Top Skills: HubspotSalesforce
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
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