Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will enhance client relationships, support product adoption, and analyze client usage to ensure satisfaction and success metrics are achieved, guiding clients through implementation and ongoing engagement.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

The Client Success Manager will manage high-value accounts, address client challenges, build relationships, and drive cross-sell opportunities.

The Client Success Manager oversees client relationships, educates on native advertising, manages campaigns, collaborates across teams, and reports on performance in a fast-paced environment.

Drive long-term customer success and adoption for Monograph's SaaS platform by owning post-onboarding lifecycle, mentoring junior CSMs, executing expansion and retention plays, and partnering with Product, Sales, and Renewals to maximize customer value and product utilization.

Lead enterprise adoption of Credo AI's Governance Platform, manage customer lifecycle from onboarding to renewal, define and execute success plans, drive platform adoption and retention, coordinate cross-functional teams, and ensure customers achieve measurable governance outcomes and long-term value.

Own end-to-end customer lifecycle for a portfolio of enterprise customers: drive adoption, value realization, renewals, expansions, and advocacy. Prepare renewal strategy and materials, manage risk, collaborate cross-functionally, deliver executive value reviews, use data to monitor customer health, and support product adoption and release readiness.

Manage a high-volume book of clients to drive software adoption, retention, expansion, and referrals through proactive engagement, account reviews, scalable campaigns, training, and upsell identification while sharing client insights internally.

Owner of client implementation and adoption for Sift's revenue cycle solutions. Build strong client relationships, deliver KPI-driven insights and ROI, coordinate cross-functional teams, surface product feedback, and apply healthcare revenue cycle expertise to drive operational improvements and client value.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

Manage client implementations and support, ensuring successful communication and resolution of issues in a fast-paced environment. Build strong client relationships and collaborate with internal teams.

The Enterprise Client Success Manager will manage relationships with Large Enterprise clients, ensuring successful adoption of Crunchafi's products and identifying growth opportunities.

Manage a portfolio of healthcare industry clients, provide onboarding and training, develop client success plans, and collaborate with sales and product teams.

As a Customer Success Manager at Everway, you'll support education clients, ensuring product adoption, retention, and relationship management through onboarding, training, and proactive engagement.

The Customer Success Manager will manage client relationships, provide strategic marketing insights, and ensure client satisfaction and retention while analyzing campaign performance data.

Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.

The Customer Success Manager will enhance customer satisfaction, manage client expectations, develop success plans, and ensure a positive team environment.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.