Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.

The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.

The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.

The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.

The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.

As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.

The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.

The Customer Success Manager ensures customer retention and growth by providing support, managing relationships, guiding onboarding, and driving product adoption to meet customer needs and achieve ARR targets.

The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.