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Top Customer Success Manager Jobs in Boston, MA

4 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
Reposted 4 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 23 Days AgoSaved
Remote or Hybrid
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
6 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • eCommerce • Conversational AI
The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.
Top Skills: AIApi IntegrationBusiness Intelligence ToolsCustomer Service TechnologyE-Commerce PlatformsMachine LearningSoftware Solutions
Reposted 6 Days AgoSaved
In-Office
Boston, MA
96K-146K Annually
Mid level
96K-146K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills: Teammate Technology
Reposted 25 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
7 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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Reposted 9 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 39 Minutes AgoSaved
Remote
Boston, MA
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 40 Minutes AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Reposted 41 Minutes AgoSaved
Remote
Boston, MA
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Real Estate • Software
The Client Success Manager will manage client relationships, ensure satisfaction and retention, drive product adoption, and showcase measurable value to stakeholders.
Top Skills: IotSaaS
Reposted 43 Minutes AgoSaved
Remote
Boston, MA
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Software
Manage customer relationships, drive product adoption, and increase customer revenue through upselling and cross-selling efforts within the healthcare SaaS space.
Top Skills: Healthcare TechnologySaas Solutions
Reposted 43 Minutes AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Reposted 44 Minutes AgoSaved
Remote
Boston, MA
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted 45 Minutes AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • HR Tech • Machine Learning
The Client Success Manager at Benivo ensures clients derive maximum value from the platform post-implementation, fostering relationships, driving product adoption, and managing renewals and expansions.
Top Skills: Crm SystemsJIRAReporting ToolsTask Management Platforms
Reposted 45 Minutes AgoSaved
Remote
Boston, MA
85K-95K Annually
Junior
85K-95K Annually
Junior
Cloud • eCommerce • Logistics • Software
The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.
Top Skills: Google WorkspaceMS OfficeProject Management SystemsSaaS
Reposted 47 Minutes AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 47 Minutes AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 47 Minutes AgoSaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Cloud • Infrastructure as a Service (IaaS)
The Customer Success Manager will oversee customer relationships post-implementation, drive product adoption, manage renewals, and identify expansion opportunities within a portfolio of B2B SaaS customers.
Top Skills: CRMGainsightLimsSaaSSalesforceTotango
Reposted 48 Minutes AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
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