Top Customer Success Manager Jobs in Boston, MA

The Senior Strategic CSM manages customer lifecycle for strategic accounts, focusing on onboarding, adoption, and renewals to ensure mutual success and growth for customers.

The Senior Technical Customer Success Manager will oversee technical relationships with OEM partners, guiding implementation and integration of n8n's systems into their applications, and providing strategic advice on product and architecture decisions.

The Customer Success Manager ensures client satisfaction and success by maximizing adoption of CDK products, engaging with clients, and identifying revenue opportunities. They assess risk factors, conduct training, and collaborate with sales to enhance client relationships and minimize churn, while traveling 75% of the time.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.

The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.

Responsible for partnering with Enterprise customers, helping achieve business goals through activation, adoption, and retention, while serving as a trusted advisor.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.

Guide customers through their engagement lifecycle, drive adoption, collaborate with teams, and develop customer-centric roadmaps to enhance platform usage and ROI.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

The Customer Success Manager at Greenway Health focuses on strengthening client relationships within healthcare, ensuring satisfaction through proactive engagement, driving product adoption, and providing tailored solutions to meet specific client needs.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.