Top Customer Success Manager Jobs in Boston, MA

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Customer Success Manager will drive value and business outcomes for clients using Bynder's platform, manage relationships, oversee renewals, and advocate for customer needs within the organization.

The Customer Success Manager develops relationships to promote retention and growth, ensures clients effectively use Informa TechTarget's products, and provides strategic support to achieve business objectives.

The Customer Success Manager will ensure long-term customer satisfaction and retention by managing strategic accounts, addressing customer needs, and fostering strong relationships, while also identifying upsell opportunities and providing product feedback.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.

The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.