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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills:
EmrsNotionProject Management PlatformsSlackSmartsheets
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills:
Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.
Top Skills:
MS OfficeSalesforceServicenow
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills:
Crm ToolsGainsightSalesforce
Business Intelligence • Consulting
Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.
Top Skills:
CRMEhrIcorticaSaas PlatformsWorkflow Automation Tools
Edtech
As a Customer Success Manager, you will manage customer relationships, drive engagement, oversee account renewals, and collaborate with internal teams to enhance the customer experience and ensure the success of their educational solutions.
Top Skills:
ChurnzeroHubspot
Big Data • Software
The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.
Top Skills:
Construction TechnologySaaS
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills:
Data FeedsDigital Health SolutionsIntegrations
Edtech
The Customer Success Manager will enhance customer satisfaction through tailored plans, managing accounts, fostering relationships, and promoting solution adoption, while also driving growth opportunities within customer accounts.
Healthtech • HR Tech
Responsible for managing relationships with employer customers in mental health solutions, ensuring satisfaction and facilitating communication between stakeholders while driving customer engagement and product innovation.
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Manager focuses on managing client relationships, driving product adoption, supporting account plans, and ensuring customer satisfaction and retention.
Top Skills:
GainsightGmailGoogleMS OfficeSalesforce
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
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Information Technology • Internet of Things • Software • Virtual Reality
Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.
Top Skills:
CloudItilPmpSaaS
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.
Software
The Customer Success Manager is responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying upselling opportunities while achieving revenue targets.
Top Skills:
CRMSalesforce
Fintech • Financial Services
The Customer Success Manager will oversee a portfolio of customers, focusing on digital engagement, lifecycle management, onboarding, and adoption. The role aims to improve customer value realization and reduce support dependency using automation and data analysis.
Top Skills:
Customer Messaging PlatformsSalesforce
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.
Top Skills:
AWSConfluenceExcelJIRAPowerPointPythonSalesforceSQLZendesk
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills:
Ai SolutionsData AnalyticsMedical ImagingSaaS
Artificial Intelligence • Healthtech
The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.
Top Skills:
Data AnalyticsSaaS
Artificial Intelligence • Information Technology • Software
The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.
Top Skills:
SaaSVoice Ai
Artificial Intelligence • Software • Analytics
As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.
Top Skills:
Crm SoftwareHubspot
Digital Media • Marketing Tech • Software
The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.
Top Skills:
ChurnzeroSalesforce
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.
Top Skills:
SalesforceTotango
Top Boston Companies Hiring Customer Success Managers
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