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Top Customer Success Manager Jobs in Boston, MA

5 Days AgoSaved
In-Office
Boston, MA
62K-150K Annually
Mid level
62K-150K Annually
Mid level
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills: JavaExcelPostgisPostgresPowerPointPythonSQL
24 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
5 Days AgoSaved
Hybrid
Boston, MA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills: Ai Instruments
25 Days AgoSaved
Remote
Boston, MA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 6 Days AgoSaved
Hybrid
Boston, MA
45K-55K Annually
Junior
45K-55K Annually
Junior
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Reposted 6 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.
Top Skills: Ai ToolsHubspotSalesforce
Reposted 7 Days AgoSaved
In-Office
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
An Hour AgoSaved
Remote
Boston, MA
80K-85K Annually
Mid level
80K-85K Annually
Mid level
Software
The Customer Success Manager at WeVideo will manage client relationships, drive product adoption, mitigate churn, and collaborate with various teams to improve user experience and satisfaction.
Top Skills: Salesforce
3 Hours AgoSaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.
Top Skills: Salesforce
5 Hours AgoSaved
Remote
Boston, MA
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Cybersecurity
The AI & Digital Customer Success Engineer will enhance customer engagement through AI-driven programs, SQL analysis, and digital practices, supporting post-sales success.
Top Skills: AIMachine LearningSQL
5 Days AgoSaved
Remote
Boston, MA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
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5 Days AgoSaved
Remote or Hybrid
Boston, MA
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Edtech • Information Technology • Software
The Senior Strategic CSM manages customer lifecycle for strategic accounts, focusing on onboarding, adoption, and renewals to ensure mutual success and growth for customers.
Top Skills: GainsightSalesforce
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
86K-117K Annually
Mid level
86K-117K Annually
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.
Top Skills: Crm SoftwareSaaS
Reposted 17 Hours AgoSaved
Remote
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 17 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Cloud • Logistics • Software • Transportation • Automation
As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.
Top Skills: CRMCsm Platforms
Reposted 17 Hours AgoSaved
Remote
Boston, MA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Edtech • Information Technology
The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.
Top Skills: Cloud-Based SoftwareLearning Management Systems (Lms)
Reposted 17 Hours AgoSaved
Remote
Boston, MA
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills: GainsightOutreachPendoSaaSSalesforceVitally
Reposted 17 Hours AgoSaved
Remote
Boston, MA
120K-140K Annually
Mid level
120K-140K Annually
Mid level
HR Tech • Information Technology • Software
As a Mid-Market Customer Success Manager, you will guide customers through implementation, adoption, and long-term success of the platform, building strategic relationships and driving value.
Reposted 17 Hours AgoSaved
Remote
Boston, MA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Information Technology
The Enterprise Customer Success Manager will onboard clients, manage relationships, analyze fraud issues, and collaborate with teams to ensure customer success.
Top Skills: ApolloSalesforce
Reposted 17 Hours AgoSaved
Remote
Boston, MA
138K-162K Annually
Senior level
138K-162K Annually
Senior level
Software
As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.
Top Skills: AISaaS
Reposted 17 Hours AgoSaved
Remote
Boston, MA
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Fintech • Information Technology • Payments
The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.
Reposted 17 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.
Top Skills: Salesforce
Reposted 17 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills: ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Reposted 17 Hours AgoSaved
Remote
Boston, MA
143K-170K Annually
Expert/Leader
143K-170K Annually
Expert/Leader
Information Technology
The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.
Top Skills: Bi (TableauCRMDomoMarketing AutomationMicrostrategy)
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