Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

As an Enterprise Client Success Manager, drive customer satisfaction, retention, and expansion by building strong relationships, providing onboarding support, and ensuring optimal product utilization for clients in the healthcare industry.

As a Customer Success Manager, you will manage SMB and emerging tech clients, ensuring satisfaction and retention while driving education and upsell opportunities.

In this role, you will manage customer relationships, drive product adoption through data analysis, and ensure customer success through advocating for their needs and aligning with their long-term goals.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Customer Success Manager builds relationships with dealer customers, ensuring product adoption and measurable revenue impact through proactive communication and support.

The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

The Customer Success Manager will manage customer relationships, drive the adoption of AVS solutions, analyze data, and ensure customer satisfaction throughout the lifecycle.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

The Customer Success Manager will foster relationships with enterprise customers, ensuring satisfaction and retention by managing their journey, addressing needs, and presenting KPI results.

The Customer Success Manager is responsible for customer onboarding, risk identification, technical guidance, and driving renewals and expansions in a commercial Customer Success team.

The Customer Success Manager leads success outcomes for named accounts, drives product adoption, manages customer relationships, and identifies upsell opportunities.

The Customer Success Manager II will manage customer portfolios, drive platform adoption, build relationships, mitigate retention risks, and collaborate across teams to enhance customer experience and satisfaction.

The Associate Client Success Manager will manage client accounts, oversee program launches, and maintain communication with clients while ensuring successful outcomes and project management tasks are met.

The Technical Customer Success Manager will engage with 30-60 large customers, ensuring retention and satisfaction by being their expert on PostHog products and practices. Responsibilities include relationship building, managing feedback, and monitoring customer health while proactively resolving issues.

As an Enterprise Customer Success Manager, you will drive customer satisfaction, manage mid-market accounts, provide technical guidance, and lead GRC transformation projects with a focus on strategic partnerships.

Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Customer Success Manager will lead customer onboarding and retention efforts, drive growth by identifying upsell opportunities, and collaborate across teams to enhance customer experience and outcomes.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager at Federato will enhance the post-sales experience, drive onboarding, manage accounts, and foster relationships while providing insights to improve client success.

The Customer Success Manager ensures client satisfaction by understanding customer needs and maximizing the use of CDK's products while reducing churn.

The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.