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Top Customer Success Manager Jobs in Boston, MA

Reposted 22 Days AgoSaved
Remote
Boston, MA
54K-70K Annually
Junior
54K-70K Annually
Junior
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills: Ai ToolsSaaSSalesforce
4 Days AgoSaved
In-Office
Boston, MA
72K-78K Annually
Mid level
72K-78K Annually
Mid level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager II will manage strategic account partnerships, drive product adoption, and ensure customer satisfaction for enterprise-level accounts, while nurturing relationships and preventing attrition.
Top Skills: Customer SuccessRevenue OperationsSaaSSales Methodologies
Reposted 6 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.
5 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
Reposted 5 Days AgoSaved
In-Office
Boston, MA
75K-90K Annually
Junior
75K-90K Annually
Junior
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills: Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 24 Days AgoSaved
Remote or Hybrid
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 6 Days AgoSaved
In-Office or Remote
Boston, MA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
7 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • eCommerce • Conversational AI
The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.
Top Skills: AIApi IntegrationBusiness Intelligence ToolsCustomer Service TechnologyE-Commerce PlatformsMachine LearningSoftware Solutions
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 7 Days AgoSaved
In-Office
Boston, MA
96K-146K Annually
Mid level
96K-146K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills: Teammate Technology
8 Days AgoSaved
In-Office or Remote
Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills: GainsightSalesforce
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Reposted 4 Days AgoSaved
Remote or Hybrid
Boston, MA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
5 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Logistics • Software
The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.
Top Skills: AIErpTmsWms
Reposted 6 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.
Top Skills: AWSConfluenceExcelJIRAPowerPointPythonSalesforceSQLZendesk
Reposted 6 Hours AgoSaved
Remote
Boston, MA
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
Reposted 6 Hours AgoSaved
Remote
Boston, MA
55K-75K Annually
Mid level
55K-75K Annually
Mid level
Edtech
The Customer Success Manager will enhance customer satisfaction through tailored plans, managing accounts, fostering relationships, and promoting solution adoption, while also driving growth opportunities within customer accounts.
Reposted 6 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
75K-87K Annually
Mid level
75K-87K Annually
Mid level
Software
The Customer Success Manager is responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying upselling opportunities while achieving revenue targets.
Top Skills: CRMSalesforce
Reposted 6 Hours AgoSaved
Remote
Boston, MA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will oversee a portfolio of customers, focusing on digital engagement, lifecycle management, onboarding, and adoption. The role aims to improve customer value realization and reduce support dependency using automation and data analysis.
Top Skills: Customer Messaging PlatformsSalesforce
Reposted 6 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted YesterdaySaved
Remote
Boston, MA
70K-100K Annually
Mid level
70K-100K Annually
Mid level
Edtech • Software
As a Partner Success Manager, you will manage relationships with college partners, drive product adoption, and ensure partner success through data-driven insights and strategic engagement.
Top Skills: Ai-Driven InsightsData Analysis
YesterdaySaved
Remote
Boston, MA
90K-90K Annually
Senior level
90K-90K Annually
Senior level
Gaming
The Strategic Customer Success Manager will build relationships with enterprise clients, drive partner growth, manage escalations, and analyze customer success metrics.
Top Skills: ConfluenceJIRASalesforce
YesterdaySaved
Remote
Boston, MA
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Healthtech • Software
The Client Success Manager ensures exceptional client relations by providing training, operational support, and strategic enhancements while addressing concerns and monitoring satisfaction.
Top Skills: Microsoft Office Suite
YesterdaySaved
Remote or Hybrid
Boston, MA
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll manage strategic accounts, foster relationships, deliver training, collaborate on product improvements, and enhance customer satisfaction while analyzing engagement data.
Top Skills: SaaS
YesterdaySaved
Remote or Hybrid
Boston, MA
59K-79K Annually
Junior
59K-79K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager is responsible for managing customer relationships, providing product training, driving value, and ensuring customer satisfaction. They will also engage proactively and reactively with customers, analyze data, and gather feedback to enhance customer experiences.
Top Skills: GainsightSalesforceServicetitanTableau
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