Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.

The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.

The Technical Account Manager will manage post-implementation customer accounts, ensuring engagement and growth, delivering guidance, and mitigating risks.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

Own post-launch success for a portfolio of K-12 school accounts: drive adoption, retention, expansion, run structured check-ins, analyze usage data, deliver trainings, and provide product feedback to improve outcomes.

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

Manage a portfolio of healthcare industry clients, provide onboarding and training, develop client success plans, and collaborate with sales and product teams.

The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.

The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.

As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

The Enterprise Customer Success Manager will onboard clients, manage relationships, analyze fraud issues, and collaborate with teams to ensure customer success.

The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.

The Client Success Manager will build relationships with a portfolio of clients, support performance tracking, manage client requests, and assist in retention and growth strategies.

The Customer Success Manager focuses on managing client relationships, driving product adoption, supporting account plans, and ensuring customer satisfaction and retention.

The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.

The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

As a Customer Success Manager II at RevolutionParts, you will guide customers through the use of e-commerce solutions, build long-lasting relationships, and ensure customer satisfaction while collaborating with internal teams.