Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager for Renewals will lead the renewal process, enhance customer relationships, handle pricing, and collaborate across teams to ensure client satisfaction and retention.

The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.

As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.

Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.

The Customer Success Manager leads customer relationships, ensuring satisfaction and growth by managing onboarding, adoption, and renewals for enterprise accounts.

The role involves advocating for customers, leading onboarding, ensuring satisfaction and retention, managing relationships, driving adoption, and identifying growth opportunities.

Manage the post-sale customer relationships for enterprise accounts, focusing on onboarding, retention, renewals, and driving measurable outcomes in security value delivery.

As a Customer Success Manager, you will drive adoption, retention, and growth by managing customer relationships, delivering value, and ensuring satisfaction through strategic account planning.

The Customer Success Manager is responsible for onboarding customers, improving product adoption, and ensuring retention. The role involves training customers and resolving technical issues while collaborating cross-functionally to enhance customer success.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

As a Customer Success Manager, you'll oversee client onboarding, manage renewals, identify growth opportunities, and collaborate with internal teams to drive success.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Associate Customer Success Manager will support clients during and after campaigns, manage data reporting, and communicate Adelaide's value, requiring 1+ years in adtech.

The Associate Customer Success Manager assists customers with platform queries, coordinates onboarding, supports customer success managers, documents interactions, and identifies upsell opportunities.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.

As an Associate Customer Success Manager, you'll support customer retention and engagement, track health scores, and assist with account management while developing your career in customer success.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.

As a Customer Success Manager, oversee ~100 customers, guide them in using Routeware's solutions, consult on best practices, analyze data for continuous improvement, and ensure customer satisfaction and retention.

Responsible for managing a portfolio of 25-30 enterprise customers, driving adoption and retention, and collaborating cross-functionally to ensure customer success.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

The Customer Success Manager will analyze customer requirements, promote ExtraHop's solutions, secure renewals, and manage customer relationships to drive successful outcomes and expansion opportunities.

The Customer Success Manager ensures high-quality onboarding, support, and training for B2B customers, enhancing product usage and satisfaction. They manage accounts, provide training, advocate for customer needs, and track account health.

As an Associate Customer Success Manager, you'll execute implementation plans, monitor customer satisfaction, support program adoption, and assist in sales efforts while building client relationships.

The Customer Success Manager acts as a trusted advisor to enterprise clients, focusing on maximizing their investment in People.ai for business outcomes, managing a $5M+ customer book, and driving growth through strategic planning and engagement.