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Top Customer Success Manager Jobs in Boston, MA
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager II will manage strategic account partnerships, drive product adoption, and ensure customer satisfaction for enterprise-level accounts, while nurturing relationships and preventing attrition.
Top Skills:
Customer SuccessRevenue OperationsSaaSSales Methodologies
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills:
AsanaGoogle SuiteSalesforceZoom
Fintech • Software
The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.
Top Skills:
Financial Technology SystemsExcelMS OfficeOrder Management SystemsTrading Platforms
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills:
FormaRevitSalesforce
Artificial Intelligence • eCommerce • Conversational AI
The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.
Top Skills:
AIApi IntegrationBusiness Intelligence ToolsCustomer Service TechnologyE-Commerce PlatformsMachine LearningSoftware Solutions
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills:
Teammate Technology
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills:
GainsightSalesforce
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
New
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Edtech • Software
As a Partner Success Manager, you will manage relationships with college partners, drive product adoption, and ensure partner success through data-driven insights and strategic engagement.
Top Skills:
Ai-Driven InsightsData Analysis
Gaming
The Strategic Customer Success Manager will build relationships with enterprise clients, drive partner growth, manage escalations, and analyze customer success metrics.
Top Skills:
ConfluenceJIRASalesforce
Healthtech • Software
The Client Success Manager ensures exceptional client relations by providing training, operational support, and strategic enhancements while addressing concerns and monitoring satisfaction.
Top Skills:
Microsoft Office Suite
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll manage strategic accounts, foster relationships, deliver training, collaborate on product improvements, and enhance customer satisfaction while analyzing engagement data.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager is responsible for managing customer relationships, providing product training, driving value, and ensuring customer satisfaction. They will also engage proactively and reactively with customers, analyze data, and gather feedback to enhance customer experiences.
Top Skills:
GainsightSalesforceServicetitanTableau
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills:
Data AnalyticsPower BI
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Software • Automation
The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.
Top Skills:
Customer Success PlatformsTotango
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Retail • Sales • Energy
The Customer Success Manager will onboard new clients, provide training, create documentation, support customer inquiries, and manage client relationships to ensure successful use of the software.
Top Skills:
Zendesk
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills:
Customer Data Platform (Cdp)Digital Marketing
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
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