Top Customer Success Manager Jobs in Boston, MA

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.

The Customer Success Manager at Proofpoint ensures customers maximize the value of products, engaging with them post-sale to improve adoption and retention. Responsibilities include customer interactions, data analysis, advocacy, and cross-functional collaboration.

The Customer Success Manager will enhance client relationships, support product adoption, and analyze client usage to ensure satisfaction and success metrics are achieved, guiding clients through implementation and ongoing engagement.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Customer Success Manager will drive value and business outcomes for clients using Bynder's platform, manage relationships, oversee renewals, and advocate for customer needs within the organization.

The Customer Success Manager develops relationships to promote retention and growth, ensures clients effectively use Informa TechTarget's products, and provides strategic support to achieve business objectives.

The Customer Success Manager will ensure long-term customer satisfaction and retention by managing strategic accounts, addressing customer needs, and fostering strong relationships, while also identifying upsell opportunities and providing product feedback.

The Customer Success Manager II builds relationships with clients, ensuring they successfully utilize Henry Schein One products to improve business health and workflows, while proactively identifying opportunities for deeper engagement.

The Customer Success Manager will oversee customer relationships, drive adoption and retention, manage renewals, and ensure customer success through data-driven actions and collaboration with internal teams.

The Client Success Manager leads day-to-day client interactions, driving campaign strategy and execution across various media channels to align with client goals and deliver measurable results.

The Customer Success Manager at Omada Health will manage relationships with Enterprise customers, delivering onboarding, implementation, renewals, and identifying upsell opportunities while collaborating with various teams to ensure client satisfaction.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.

The Cisco Customer Success Manager manages strategic customer relationships, driving adoption of Cisco solutions, ensuring satisfaction, and optimizing enterprise agreements while identifying growth opportunities.

Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.

The Customer Success Manager will manage a portfolio of clients, ensuring client satisfaction, retention, and expansion through relationships and data-driven approaches.

The Senior Scaled Customer Success Manager will manage a portfolio of accounts, improve customer onboarding, and drive product adoption and retention through collaboration with various teams.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Lead - Customer Success Manager focuses on client onboarding, relationship building, support, and ensuring clients maximize value from products and services, overseeing communication across teams.

The Client Success Manager will build strong relationships with strategic accounts to drive revenue growth, handle client transitions, and collaborate with internal teams to deliver tailored solutions aligned with client goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.