Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will enhance client relationships, support product adoption, and analyze client usage to ensure satisfaction and success metrics are achieved, guiding clients through implementation and ongoing engagement.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Customer Success Manager will drive value and business outcomes for clients using Bynder's platform, manage relationships, oversee renewals, and advocate for customer needs within the organization.

The Customer Success Manager develops relationships to promote retention and growth, ensures clients effectively use Informa TechTarget's products, and provides strategic support to achieve business objectives.

The Customer Success Manager will ensure long-term customer satisfaction and retention by managing strategic accounts, addressing customer needs, and fostering strong relationships, while also identifying upsell opportunities and providing product feedback.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

The Customer Success Manager will drive strategic partnerships, ensure product adoption, engage with clients, and maintain industry knowledge to minimize churn and expand revenue.

As a Customer Success Manager, you will manage client relationships in healthcare, ensuring clients leverage solutions for business value and operational success. You will drive product adoption, reduce churn, and collaborate across teams for strategic initiatives.

The Customer Success Manager will lead onboarding and support for Commercial customers, develop relationships, educate clients on product use, and collaborate with various teams.

The Associate Customer Success Manager supports customers in achieving desired outcomes, drives product adoption, and communicates customer needs to the Verint team while becoming a product expert.

The Customer Success Manager will manage over 30 customer accounts, build relationships, drive product adoption, and collaborate with internal teams to ensure satisfaction and account growth.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.

The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.

The Client Success Manager ensures client satisfaction by managing accounts, developing customized plans, building relationships, and presenting key metrics to stakeholders.

The Customer Success Manager for AEC manages a portfolio of mid-market accounts, focusing on onboarding, customer health, adoption, renewals, and revenue growth. Collaborates cross-functionally to ensure customer satisfaction and successful implementation of DroneDeploy's technology.

The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.

The Client Success Manager will drive client adoption, retention, and growth within the self-storage sector, managing diverse client portfolios and providing strategic guidance.

The Customer Success Manager will drive customer retention and business development through communication, growth initiatives, and product cross-selling, supporting mid-market and enterprise customers.

Responsible for partnering with Enterprise customers, helping achieve business goals through activation, adoption, and retention, while serving as a trusted advisor.

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.