Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager ensures customer engagement and retention, manages relationships, and drives product adoption for assigned accounts.

As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.

The Customer Success Manager will manage a portfolio of SMB accounts, focusing on retention and growth through digital strategies and customer advocacy.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.

The Customer Success Manager engages with top-tier clients, addressing their needs in ad tech, optimizing revenue solutions, and enhancing client relationships through effective communication and support.

As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.

The Senior Customer Success Manager serves as a strategic advisor, managing customer relationships, guiding them on MongoDB best practices, and driving account growth, all while advocating for customer needs within MongoDB.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

Manage long-term success of strategic accounts, create partnerships, analyze user engagement, provide training, and improve customer experience.