Top Customer Success Manager Jobs in Boston, MA

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.

The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.

The Technical Account Manager will manage post-implementation customer accounts, ensuring engagement and growth, delivering guidance, and mitigating risks.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

Own post-launch success for a portfolio of K-12 school accounts: drive adoption, retention, expansion, run structured check-ins, analyze usage data, deliver trainings, and provide product feedback to improve outcomes.

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

The Enterprise Customer Success Manager will manage enterprise accounts, drive growth, ensure client satisfaction, and collaborate with internal teams to deliver value and strategic initiatives.

As a Customer Success Manager, you'll build relationships with clients, drive ROI, grow revenue, provide strategic advice, and represent customer voices internally.

The Customer Success Manager will build client relationships, drive customer ROI, manage contract renewals, act as a product advisor, and ensure strategic customer success and satisfaction.

The Customer Success Manager will build client relationships, drive customer ROI, manage account renewals, provide strategic advisory, and represent the voice of the customer while collaborating with internal teams.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

Drive customer adoption and satisfaction for LiveKit's platform, acting as a trusted partner to clients while collaborating with Account Executives to surface upsell opportunities.

Manage the post-sale customer relationships for enterprise accounts, focusing on onboarding, retention, renewals, and driving measurable outcomes in security value delivery.

The Customer Success Manager at Fuze Health ensures customer satisfaction and retention by managing client relationships, onboarding, and providing support while driving product adoption and reporting on key success metrics.

The Customer Success Manager for Renewals will lead the renewal process, enhance customer relationships, handle pricing, and collaborate across teams to ensure client satisfaction and retention.

The Omni-Channel Client Success Manager will lead client relationships and drive omni-channel marketing strategies, managing both digital and traditional campaigns to enhance client performance and satisfaction.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.

As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.

The Sales Enablement Specialist will execute enablement programs for SDRs and CSMs, manage training content, support tools, and analyze engagement metrics.