Get the job you really want.

Top Customer Success Manager Jobs in Boston, MA

Reposted 6 Days AgoSaved
Hybrid
Boston, MA
2-5 Annually
Junior
2-5 Annually
Junior
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.
Top Skills: SaaS
4 Days AgoSaved
Remote
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
9 Days AgoSaved
In-Office
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.
18 Hours AgoSaved
Remote
Boston, MA
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Financial Services
The Customer Success Manager at Graphite Financial serves as a trusted advisor, handling client relationships, driving renewals and expansions, and mentoring staff while providing strategic insights on financial operations.
Reposted 22 Hours AgoSaved
Remote
Boston, MA
102K-158K Annually
Senior level
102K-158K Annually
Senior level
Hardware • Software
The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.
Top Skills: Gainsight
Reposted 22 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
22 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Software
Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.
Top Skills: Customer Success SoftwareData Analysis ToolsSaaS
22 Hours AgoSaved
Remote
Boston, MA
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Software
Manage customer relationships, drive product adoption, and increase customer revenue through upselling and cross-selling efforts within the healthcare SaaS space.
Top Skills: Healthcare TechnologySaas Solutions
22 Hours AgoSaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Cloud • Software • Analytics
Manage client portfolio, drive revenue growth, analyze data, and provide industry expertise. Handle contract renewals and build strong client relationships.
Top Skills: CRMMicrosoft Office SuiteSaas SolutionsSalesforce
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Software
The Customer Success Manager ensures customer value creation, manages ongoing relationships, and collaborates on product enhancements while demonstrating leadership and problem-solving skills.
Top Skills: CrmsErpsSaaS
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.
Top Skills: SaaSVoice Ai
Reposted 23 Hours AgoSaved
Remote
Boston, MA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Information Technology • Cybersecurity
The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.
Top Skills: GainsightJavaRestSalesforce
Reposted 23 Hours AgoSaved
Remote
Boston, MA
103K-160K Annually
Mid level
103K-160K Annually
Mid level
Software
As an Enterprise Customer Success Manager, you will build relationships, increase product adoption, ensure renewals, and advocate for customer needs while collaborating with internal teams for optimal service delivery.
Reposted 23 Hours AgoSaved
Remote
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
HR Tech • Payments • Software • Financial Services
Manage relationships with SMB and emerging tech clients, drive product adoption, identify growth opportunities, and improve customer success processes.
Top Skills: SaaS
Reposted 23 Hours AgoSaved
Remote
Boston, MA
130K-160K Annually
Mid level
130K-160K Annually
Mid level
Artificial Intelligence • Software • Analytics
As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.
Top Skills: Crm SoftwareHubspot
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 23 Hours AgoSaved
Remote
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
HR Tech • Payments • Software • Financial Services
As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.
Top Skills: AIHealthcare TechnologySaaS
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
Reposted 23 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.
Top Skills: Data AnalyticsSaaS
Reposted 23 Hours AgoSaved
Remote
Boston, MA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Healthtech
As a Customer Success Manager, you'll guide clients through onboarding, ensure satisfaction, conduct reviews, and identify upsell opportunities.
Top Skills: Google SuiteLive ChatLookerOffice SuiteProject Management Tools
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account