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Top Customer Success Manager Jobs in Boston, MA

Reposted 4 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted 23 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
5 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 6 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
Reposted 6 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
7 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
70K-70K Annually
Junior
70K-70K Annually
Junior
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Success Manager will enhance customer retention and growth within the education and local government sectors by acting as a product expert, managing projects, gathering customer feedback, and ensuring successful customer engagements.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-157K Annually
Senior level
85K-157K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.
Top Skills: AnalyticsCommunication TechnologyCustomer SuccessInsurance TechnologySms
Reposted 9 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills: EmrsNotionProject Management PlatformsSlackSmartsheets
Reposted 9 Days AgoSaved
In-Office
Boston, MA
67K-73K Annually
Mid level
67K-73K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills: Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
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Reposted 10 Hours AgoSaved
Remote
Boston, MA
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager drives customer growth by enhancing solution adoption and value realization through strong account management and collaboration with clients.
Top Skills: Alm SoftwareCadPlm
Reposted 14 Hours AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll consult with clients, coordinate onboarding, analyze usage data, and maintain communication to drive value and success.
Reposted 14 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Consumer Web • Digital Media • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 14 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 14 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Healthtech • Software
The Customer Success Manager will onboard new clients, manage account health, enhance software usage, and drive customer satisfaction and retention.
Top Skills: SaaS
Reposted 14 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
114K-135K Annually
Mid level
114K-135K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will engage with enterprise customers to drive adoption, retention, growth, and advocate for their needs, partnering closely with the Sales team.
Top Skills: CRMCustomer Success ToolsGongSalesforce
Reposted 14 Hours AgoSaved
Remote
Boston, MA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills: Bi ToolsCrm PlatformsCustomer Success Software
Reposted 14 Hours AgoSaved
Remote
Boston, MA
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills: Automated TestingSaaS
Reposted 14 Hours AgoSaved
Remote
Boston, MA
65K-80K Annually
Mid level
65K-80K Annually
Mid level
Software
The Mid-Market Onboarding Customer Success Manager will oversee customer onboarding, ensuring successful implementation and long-term success of the Kojo platform while managing multiple projects and stakeholder relationships.
Top Skills: Customer Communication ToolsProject ManagementSaaS
Reposted 14 Hours AgoSaved
Remote
Boston, MA
188K-220K Annually
Senior level
188K-220K Annually
Senior level
Cybersecurity
The Principal Customer Success Manager ensures enterprise customers maximize value from AI SOC analyst, manages account health, drives customer success strategies, and collaborates with cross-functional teams to improve operations and product offerings.
Top Skills: Api-Led IntegrationsCloud InfrastructureCybersecurity OperationsEndpoint Detection And ResponseSecurity Information And Event ManagementSecurity Orchestration Automation And Response
Reposted 14 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Customer Success Manager at BitGo will manage client accounts, drive product adoption, establish success strategies, and collaborate cross-functionally to enhance customer relationships and satisfaction.
Top Skills: CryptocurrencyFinancial Services
Reposted 6 Days AgoSaved
Remote
Boston, MA
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
YesterdaySaved
Remote
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
As a Customer Success Manager at Opus, you'll build strong relationships with clients, optimize product use, conduct training, and address customer feedback.
Top Skills: Google SuiteIntercomSalesforceZoom
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