Top Customer Success Manager Jobs in Boston, MA

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.

The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.

The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.

The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.

The Customer Success Manager will drive value and business outcomes for clients using Bynder's platform, manage relationships, oversee renewals, and advocate for customer needs within the organization.

The Customer Success Manager manages client accounts, fosters relationships, drives value through account planning, conducts business reviews, and collaborates on client needs, while ensuring operational success.

The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

Manage a book of customers to drive adoption, retention, and outcomes. Provide technical account planning, run business reviews, advise on product features, conduct face-to-face meetings, use data to identify issues and opportunities, and collaborate cross-functionally to support upsell, resolve issues, and optimize customer success.

The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

The Customer Success Manager serves as the primary advocate for assigned customers, ensuring high-quality service delivery, satisfaction, and management of escalations. Responsibilities include developing customer relationships, collaborating with sales/marketing for growth opportunities, analyzing customer reports, and assisting in issue resolution.

As a Customer Success Manager at Vanta, you'll guide early-stage customers through their security and compliance journeys, ensuring retention and satisfaction while promoting self-sufficiency.

The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.

The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Customer Success Manager for AEC manages a portfolio of mid-market accounts, focusing on onboarding, customer health, adoption, renewals, and revenue growth. Collaborates cross-functionally to ensure customer satisfaction and successful implementation of DroneDeploy's technology.

The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.

The Client Success Manager engages clients to understand their goals, develops strategies to meet those goals, manages client health, and reduces churn through proactive outreach and relationship-building.

The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.

The Customer Success Manager will enhance client relationships, support product adoption, and analyze client usage to ensure satisfaction and success metrics are achieved, guiding clients through implementation and ongoing engagement.

The Client Success Manager ensures client satisfaction by managing accounts, developing customized plans, building relationships, and presenting key metrics to stakeholders.

The Customer Success Manager will enhance customer retention, support product adoption, and drive customer success through engagement and strategic interventions while managing a portfolio of SMB clients.