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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Software
The Customer Success Manager will lead strategic customer relationships, drive outcomes, ensure long-term success, and identify growth opportunities in a fast-paced SaaS environment.
Top Skills:
GainsightSalesforce
Software
As a Customer Success Manager for Fuel iX, you will oversee customer relationships post-sale, ensuring successful product adoption and maximizing customer value from AI-powered contact center solutions.
Top Skills:
Ai TechnologyCRMCustomer Support Tools
Software
As a Customer Success Manager, you'll manage relationships with customers, drive growth, resolve issues, advocate for customer needs, and improve customer experiences.
Top Skills:
ErpSaaS
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager builds customer relationships with Fortune 50-100 accounts, driving adoption and ensuring renewal processes while managing complex customer relationships and project deliverables.
Top Skills:
Not Applicable
Artificial Intelligence
As an Enterprise Customer Success Manager, you will build strong customer relationships, ensure product adoption, identify upsell opportunities, and drive account success.
Top Skills:
Crm SystemsLookerMixpanel
Software
As an Associate Customer Success Manager, you'll build relationships with enterprise customers, ensuring they derive maximum value from Cyara's solutions and manage their journey to success and growth.
Top Skills:
SaaS
Software
The Associate Customer Success Manager will build relationships with enterprise customers to maximize value from Cyara's solutions, manage renewals, and ensure customer satisfaction through ongoing support and insights.
Top Skills:
Cx Assurance PlatformProgram ManagementSaaSSoftware Development LifecycleTesting
Software • Database
As a Scale Customer Success Manager, you will manage a portfolio of customers, driving engagement and adoption of Postman's platform. Your responsibilities include developing scalable success plans, collaborating across teams, and analyzing customer data to ensure user success. You will employ both one-on-one and group strategies to enhance customer experiences and loyalty.
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Angel or VC Firm
As a Customer Success Manager, you'll support HVAC contractors with onboarding, training, and technical support, ensuring customer satisfaction and account growth.
Top Skills:
B2B SaasCustomer Relationship Management Software
Legal Tech • Software • Generative AI
As a Strategic Customer Success Manager, drive adoption and growth of legal tech solutions, enhance client success, and maintain high satisfaction scores.
Top Skills:
Legal TechSaaS
Software
The Customer Success Manager will drive customer engagement, manage relationships with enterprise clients, ensure value delivery, and oversee renewals and growth opportunities.
Top Skills:
Cx AssuranceSaaSSoftware Development Lifecycle
Software
The Customer Success Manager at Cyara will manage enterprise customer relationships, ensure value from solutions, and drive revenue growth while delivering excellent customer experiences.
Top Skills:
SaaSSoftware Development Lifecycle
Cloud • Information Technology • Sales • Software
The Customer Success Associate will manage customer accounts throughout their lifecycle, providing support and data-driven analysis to ensure customer success with SAP LeanIX's software solutions.
Top Skills:
Enterprise ArchitectureIt Management ConsultingSap Leanix
Information Technology • Machine Learning • Security
Customer Success Managers ensure client satisfaction and drive success. They maintain relationships, address concerns, and identify upsell opportunities using Pointr's products.
Top Skills:
HubspotJIRAMonday.ComMS OfficeSalesforceSmartsheet
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AdTech • Marketing Tech
As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.
Software
As a Customer Success Manager, you manage customer relationships, drive product adoption, secure renewals, and identify upsell opportunities to ensure customer satisfaction and loyalty.
Top Skills:
PaasSaaS
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.
Top Skills:
Project Management ToolsSoftware DevelopmentTechnical SupportUnmanned Aircraft Systems
Legal Tech • Software • Generative AI
As a Customer Success Manager, you will drive client satisfaction and retention by maximizing product utilization, facilitating onboarding, and contributing to product evolution through client feedback.
Top Skills:
Ai-Driven SolutionsData Analysis ToolsLegal Tech SolutionsProject Management Software
HR Tech • Information Technology
The Customer Success Manager will manage relationships with enterprise healthcare clients, ensuring seamless onboarding, high satisfaction, and maximizing ROI through effective communication and insights.
Top Skills:
B2B Saas
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Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, ensuring they understand and maximize the value of the Paperless Parts platform and drive retention and expansion strategies.
Top Skills:
Manufacturing TechnologiesSaaSSoftware
Legal Tech • Software
The Customer Success Manager will drive customer adoption and satisfaction, maintain relationships, and resolve inquiries while ensuring client retention and growth.
Top Skills:
Customer Support SoftwareProject Management Tools
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Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Customer Success Managers at CommerceIQ manage advertising campaigns for enterprise clients to drive revenue growth using their platform, focusing on optimization and client KPIs.
Top Skills:
Analytical ToolsEcommerce AdvertisingExcel
Healthtech • Other
You will build relationships with school districts, ensuring their success with Cartwheel, providing strategic insights, and supporting collaboration among teams.
Top Skills:
AsanaGainsightGoogle SuiteSalesforceZoom
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
The Customer Success Manager will build relationships with customers, conduct training sessions, gather feedback, monitor usage metrics, and enhance support resources to improve customer satisfaction and engagement.
Top Skills:
Ai ToolsJIRA
Artificial Intelligence • Edtech
The Customer Success Manager will manage a portfolio of schools, ensuring platform adoption, measuring outcomes, and fostering relationships with educators and administrators for growth and retention.
Top Skills:
GongSalesforce
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