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Top Customer Success Manager Jobs in Boston, MA
Consulting
The Customer Success Manager will maintain client relationships, deliver actionable insights through data analysis, and ensure clients derive value from the Arrow platform. Responsibilities include configuring platform deployments, developing data models, and participating in product planning.
Top Skills:
JavaExcelPostgisPostgresPowerPointPythonSQL
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills:
CatalystJIRASalesforceSigma
Software • Biotech
The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.
Top Skills:
Ai Instruments
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills:
Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills:
AIDeveloper ToolsSaaS
Software
As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.
Top Skills:
Ai ToolsHubspotSalesforce
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills:
CRMSalesforce
Software
The Customer Success Manager at WeVideo will manage client relationships, drive product adoption, mitigate churn, and collaborate with various teams to improve user experience and satisfaction.
Top Skills:
Salesforce
Software
The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.
Top Skills:
Salesforce
Cybersecurity
The AI & Digital Customer Success Engineer will enhance customer engagement through AI-driven programs, SQL analysis, and digital practices, supporting post-sales success.
Top Skills:
AIMachine LearningSQL
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills:
CatalystJIRASalesforceSigma
New
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Edtech • Information Technology • Software
The Senior Strategic CSM manages customer lifecycle for strategic accounts, focusing on onboarding, adoption, and renewals to ensure mutual success and growth for customers.
Top Skills:
GainsightSalesforce
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.
Top Skills:
Crm SoftwareSaaS
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Cloud • Logistics • Software • Transportation • Automation
As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.
Top Skills:
CRMCsm Platforms
Edtech • Information Technology
The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.
Top Skills:
Cloud-Based SoftwareLearning Management Systems (Lms)
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills:
GainsightOutreachPendoSaaSSalesforceVitally
HR Tech • Information Technology • Software
As a Mid-Market Customer Success Manager, you will guide customers through implementation, adoption, and long-term success of the platform, building strategic relationships and driving value.
Information Technology
The Enterprise Customer Success Manager will onboard clients, manage relationships, analyze fraud issues, and collaborate with teams to ensure customer success.
Top Skills:
ApolloSalesforce
Software
As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.
Top Skills:
AISaaS
Fintech • Information Technology • Payments
The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.
Software
The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.
Top Skills:
Salesforce
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Information Technology
The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.
Top Skills:
Bi (TableauCRMDomoMarketing AutomationMicrostrategy)
Top Boston Companies Hiring Customer Success Managers
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