Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager drives ongoing merchant relationships post-implementation, leveraging AI and automation to optimize engagement, ensure compliance, and enhance retention through data-driven strategies and negotiation efforts, while fostering long-term partnerships.

The Customer Success Manager ensures clients achieve outcomes from their investment in AlphaSense, focusing on adoption and engagement, managing relationships, and driving growth through targeted support and training.

The Customer Success Manager will onboard and guide customers, ensuring adoption of QuickNode services, managing relationships, and driving satisfaction and revenue expansion.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Customer Success Manager, SMB will manage a portfolio of 200 sole proprietor law firm accounts, fostering relationships, ensuring customer needs are met, facilitating renewals, driving revenue growth, and advocating for customer feedback to enhance products.

The Customer Success Manager will manage customer relationships to ensure satisfaction, drive adoption, and support healthcare customers' strategic goals through collaboration and data analysis.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

The Customer Success Manager ensures customers achieve maximum value from Cayuse's technology through relationship management, product adoption, and driving renewals and upsell opportunities.

The Customer Success Manager manages client portfolios, ensures satisfaction, supports onboarding, drives product adoption, and resolves customer issues through regular engagements and meetings.

The Customer Success Manager will onboard enterprise clients, ensure product adoption and retention, build relationships, and influence product development based on customer feedback.

The Enterprise Customer Success Manager will drive growth and secure renewals for enterprise customers while overseeing the customer lifecycle and managing contract negotiations.

As a Customer Success Manager, you will drive customer engagement, oversee onboarding, develop rollout plans, and provide ongoing support to ensure customer satisfaction and product adoption.

The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.

The Customer Success Manager works with VPs and Account Managers to address client operational issues, analyze data trends, support account management, and enhance client relationships through effective communication and reporting.

As a Customer Success Manager, you'll foster customer relationships, oversee deployment processes, drive adoption, and ensure alignment with customer needs, ultimately enhancing the value of our technology.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

Manage customer interactions and relationships, drive product adoption, optimize revenue strategies, and provide post-sales support for hotel clients in North America.

The Principal Customer Success Manager will manage platform customers, ensuring their success, facilitating growth, and being a trusted advisor on payments and product insights.

As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Customer Success Manager will manage Enterprise and Strategic accounts, ensuring customer satisfaction, driving renewals, and fostering long-term relationships.

The Associate Customer Success Manager will execute customer engagement strategies, facilitate onboarding, assess customer health, document use cases, and ensure customer satisfaction.

The Customer Success Manager will manage strategic accounts, drive customer adoption, identify growth opportunities, and ensure customer satisfaction and retention through proactive engagement and collaboration.

The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.

As a Customer Success Manager, you will build relationships with insurance clients, ensuring they realize value from our platform and drive retention and revenue growth.