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Top Customer Success Manager Jobs in Boston, MA

Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 5 Days AgoSaved
In-Office
Boston, MA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Fintech
The Client Success Manager will manage high-value accounts, address client challenges, build relationships, and drive cross-sell opportunities.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 6 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will enhance the customer journey for public sector clients, focusing on privacy protection, collaboration with various teams, and fostering product adoption and retention.
Reposted 3 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
7 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
101K-162K Annually
Mid level
101K-162K Annually
Mid level
Cloud • eCommerce • Information Technology • Payments • Software
The Sr. Customer Success Manager will manage global customers, drive product adoption, ensure satisfaction, and represent their needs internally to improve outcomes.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
In-Office or Remote
Boston, MA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
8 Days AgoSaved
Hybrid
Boston, MA
75K-81K Annually
Mid level
75K-81K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager develops relationships to promote retention and growth, providing strategic direction and support for clients on Informa TechTarget's products.
Top Skills: Ad TechB2B Digital MarketingMarketing Automation SystemsSaaS
8 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Hardware • Logistics • Software
The Customer Success Manager will build and maintain relationships with customers, provide support, monitor performance, and drive upsell opportunities while ensuring customer satisfaction.
Top Skills: Autostore SolutionsSoftwareTechnical Systems
Reposted 8 Days AgoSaved
In-Office
Boston, MA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
8 Days AgoSaved
In-Office
Boston, MA
100K-110K Annually
Mid level
100K-110K Annually
Mid level
HR Tech • Software
As a Customer Success Manager, you will develop customer relationships, drive adoption of services, identify growth opportunities, and collaborate with internal teams to enhance customer value.
Top Skills: B2B SaasOnline Tools
Reposted 8 Days AgoSaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
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Reposted 9 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things
The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.
Top Skills: Enterprise NetworkingNetwork Automation PlatformsProject Management Software
Reposted 9 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted 12 Hours AgoSaved
Remote
Boston, MA
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Software
Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.
Top Skills: AIB2B Saas
Reposted 12 Hours AgoSaved
Remote
Boston, MA
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
Reposted 12 Hours AgoSaved
Remote
Boston, MA
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Edtech
As a Mid-Market Customer Success Manager, you'll drive customer retention, manage relationships with schools, and ensure effective use of Brisk Teaching's solutions through onboarding and support.
Top Skills: ChurnzeroGainsightGoogle WorkspacePlanhatSalesforce
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-135K Annually
Mid level
100K-135K Annually
Mid level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Automation
As a Customer Success Manager, drive client adoption of Shift's AI solutions in the insurance sector, ensuring successful implementation and client retention.
Top Skills: AIP&C InsuranceSaaS
12 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Edtech • Information Technology
The Client Success Manager manages strategic customer relationships in Higher Education, focusing on retention and sales expansion while fostering strong client connections and driving measurable ROI.
Top Skills: Ai ToolsCampus GroupsSaaS
12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Real Estate • Software • PropTech
The Customer Success Manager will maintain relationships with clients, ensure timely solution delivery, drive revenue growth, and handle escalations.
Top Skills: Crm SoftwareGoogle G-SuiteHubspotMS OfficeSalesforceZoho
YesterdaySaved
Remote
Boston, MA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Software
As a Customer Success Manager, you will guide educators to achieve their goals using Edmentum solutions, ensuring customer satisfaction and effective implementation.
Reposted 10 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
Reposted 10 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
YesterdaySaved
Remote
Boston, MA
90K-120K Annually
Junior
90K-120K Annually
Junior
Information Technology • Software
The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.
Top Skills: CrowdstrikeExcelMicrosoft Dynamics AxOutlookPowerPointWord
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