Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.

The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.

The Customer Success Manager manages the full customer lifecycle, leads retention initiatives, collaborates with teams, and provides insights to customers through data analysis.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The SOC Client Success Manager ensures account health, value realization, and retention by serving as a trusted advisor and managing client relationships effectively.

As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.

The Strategic Technical Customer Success Manager advises enterprise customers on cyber risk, ensuring platform adoption and satisfaction while translating technical findings into business insights.

The Strategic Account Growth Manager develops and maintains enterprise client relationships, ensuring customer success and engagement through strategic onboarding and ongoing support.

The Customer Success Manager will manage relationships with SMB restaurant partners, ensuring value from the platform through onboarding, training, and upselling while analyzing performance data.

As a Customer Success Manager, you'll onboard customers, manage a portfolio of accounts, drive product adoption, ensure customer satisfaction, and mitigate churn through engagement and collaboration.

The Associate Customer Success Manager will enhance the customer experience by driving product adoption, analyzing client data, and providing actionable insights. They will manage a high volume of customers, advocate for their needs, and collaborate across teams to promote value realization.

The Customer Success Manager will manage customer relationships throughout the entire lifecycle, focusing on onboarding, value realization, and retention while educating customers on DoiT products.

As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.

The Client Success Manager will manage client relationships, drive campaign success, and collaborate with teams to improve client outcomes, while focusing on growth and retention.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.

The Customer Success Manager will manage 40-60 growth-stage merchants, driving retention and product adoption while collaborating across departments and leveraging data for decision making.

The Technical Account Manager at AHEAD focuses on guiding clients through IT transformations, ensuring effective adoption of services, and building strong client relationships. Responsibilities include conducting risk analysis, providing strategy, managing technical documentation, and identifying opportunities for service expansion.

The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.

As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.

The Customer Success Manager at BitGo will manage client accounts, drive product adoption, establish success strategies, and collaborate cross-functionally to enhance customer relationships and satisfaction.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.