Top Customer Success Manager Jobs in Boston, MA

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.

The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.

The Senior Customer Success Manager serves as a strategic advisor, managing customer relationships, guiding them on MongoDB best practices, and driving account growth, all while advocating for customer needs within MongoDB.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

As a Customer Success Manager, you'll own customer relationships, ensuring activation, adoption, retention, and growth for a portfolio of mid-market accounts while collaborating cross-functionally.

The Customer Success Manager at TENEX will drive customer engagement and satisfaction, ensuring clients maximize the value of the MDR platform, while maintaining strong relationships and conducting regular reviews.

The Customer Success Manager will train clients on Audience Intelligence solutions, manage renewals, and promote customer engagement and retention.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

As a Customer Success Manager at Limble, you will drive customer adoption, manage onboarding, and enhance customer experiences through strategic guidance and training.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.

As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.

The Customer Success Manager will assist customers in leveraging Routeware’s software and hardware solutions for waste management, ensuring their success and subscription renewals.

The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.

The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.