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Top Customer Success Manager Jobs in Boston, MA

Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 3 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
91K-140K Annually
Senior level
91K-140K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.
Top Skills: Digital Banking SoftwareFinancial Technology
Reposted 6 Days AgoSaved
Remote
Boston, MA
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 4 Days AgoSaved
Remote
Boston, MA
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
36 Minutes AgoSaved
Remote
Boston, MA
75K-85K Annually
Junior
75K-85K Annually
Junior
Computer Vision • Mobile • Productivity • Software
The Customer Success Manager at FORM will engage with clients to facilitate onboarding, provide training, and ensure customer satisfaction through meaningful interactions and consultation.
Top Skills: ExcelSQL
Reposted 12 Hours AgoSaved
Remote
Boston, MA
130K-160K Annually
Mid level
130K-160K Annually
Mid level
Artificial Intelligence • Software • Analytics
As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.
Top Skills: Crm SoftwareHubspot
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
175K-175K Annually
Senior level
175K-175K Annually
Senior level
Security • Cybersecurity
As Lead Customer Success Manager, you will guide industrial clients, ensuring satisfaction and adoption of Dragos solutions while managing customer relationships and expanding business opportunities.
Top Skills: Dragos PlatformSFDCWorldview
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
175K-175K Annually
Senior level
175K-175K Annually
Senior level
Security • Cybersecurity
As Lead CSM, you will enhance customer satisfaction and adoption of Dragos solutions, manage relationships and account risks, and conduct business reviews.
Top Skills: CybersecurityIndustrial Control Systems (Ics)Operational Technology (Ot)Salesforce (Sfdc)
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.
Top Skills: AIHealthcare TechnologySaaS
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
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Reposted 12 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.
Top Skills: Data AnalyticsSaaS
Reposted 12 Hours AgoSaved
Remote
Boston, MA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Information Technology • Cybersecurity
The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.
Top Skills: GainsightJavaRestSalesforce
Reposted 12 Hours AgoSaved
Remote
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
HR Tech • Payments • Software • Financial Services
Manage relationships with SMB and emerging tech clients, drive product adoption, identify growth opportunities, and improve customer success processes.
Top Skills: SaaS
Reposted 12 Hours AgoSaved
Remote
Boston, MA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
HR Tech • Payments • Software • Financial Services
As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 12 Hours AgoSaved
Remote
Boston, MA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Software
Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.
Top Skills: AIChrome RiverNetSuiteOracleSap Concur
Reposted 12 Hours AgoSaved
Remote
Boston, MA
70K-105K Annually
Mid level
70K-105K Annually
Mid level
Events • Information Technology • Software
The Customer Success Manager will manage customer relationships, ensuring onboarding, retention, and identifying growth opportunities while enhancing customer satisfaction and driving revenue through upselling and cross-selling.
Top Skills: Hubspot
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software • Cybersecurity
Lead a team of Strategic Customer Success Managers to drive customer adoption, retention, and value realization through Checkmarx solutions, and refine success frameworks.
Top Skills: Ci/CdDevsecopsGainsightSalesforce
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Software
As a Customer Success Manager, you'll manage onboarding, adoption, and expansion of solutions, advocating for customers and driving product adoption, while monitoring key performance metrics for success.
Top Skills: AWSAzureChurnzeroGainsightGCPSalesforceTotango
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.
Top Skills: AWSConfluenceExcelJIRAPowerPointPythonSalesforceSQLZendesk
Reposted 12 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence • HR Tech • Machine Learning
The Client Success Manager at Benivo ensures clients derive maximum value from the platform post-implementation, fostering relationships, driving product adoption, and managing renewals and expansions.
Top Skills: Crm SystemsJIRAReporting ToolsTask Management Platforms
Reposted 12 Hours AgoSaved
Remote
Boston, MA
150K-170K Annually
Expert/Leader
150K-170K Annually
Expert/Leader
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will lead customer onboarding and retention efforts, drive growth by identifying upsell opportunities, and collaborate across teams to enhance customer experience and outcomes.
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