Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.

The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Customer Success Manager will manage relationships with enterprise customers, enhance their experience with the SaaS platform, analyze utilization data, reduce churn, drive growth, facilitate onboarding, and collaborate with various teams to improve customer satisfaction.

As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.

The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.

The Customer Success Manager at Chainguard leads customer onboarding, builds relationships, manages accounts, and advocates for customers. They collaborate with internal teams to ensure customer satisfaction and drive outcomes while having a strong technical understanding of security and cloud native development.

The Customer Success Manager will lead relationships with flagship accounts, ensuring successful onboarding and value realization while engaging with C-level executives and managing complex customer needs.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

The role focuses on optimizing customer operations by implementing solutions, managing relationships, and ensuring product effectiveness, requiring analytics and project management skills with up to 20% travel.

The Customer Success Manager will manage dealership accounts, ensuring satisfaction, improving performance through CRM analysis, and collaborating on product enhancements.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Client Success Manager will oversee dealer onboarding, training, and adoption of the Complete Credit platform, ensuring customer success and relationship management.

As a Client Success Manager, you will partner with clients, manage accounts, ensure satisfaction, and deliver training to enhance software adoption and client value.

Seeking a Customer Success Manager to build a team, drive customer relationships, and enhance retention metrics through strategic initiatives.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Customer Success Manager at Clarium will engage with healthcare clients to drive platform adoption, ensure satisfaction, and manage relationships while collaborating across teams for optimal success outcomes.