Top Customer Success Manager Jobs in Boston, MA

As a Senior Customer Success Manager, you will drive sustainable customer outcomes, manage customer relationships, and ensure product adoption while working closely with various teams to enhance customer satisfaction and retention.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

The Senior Customer Success Manager acts as the main contact for customers, providing guidance on best practices, resolving issues, and building customer relationships to drive satisfaction and success.

Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.

The Technical Customer Success Manager drives platform adoption and client satisfaction, providing training and support while advocating for client needs and promoting operational efficiency.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.

As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.

The Customer Success Manager at AutoStore will build and maintain customer relationships, provide support, drive system performance, and promote customer satisfaction through proactive engagement and strategic insights.

The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.

The Customer Success Manager III at ZoomInfo is responsible for driving product adoption and retention, cultivating relationships, and developing strategic account plans to enhance customer satisfaction across enterprise-level accounts.

As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.

The Customer Success Manager - Bob Finance manages customer relationships, driving adoption and retention through financial expertise and strategic account management. Responsibilities include utilizing customer health data to identify opportunities for growth and collaborating cross-functionally to align customer priorities with business outcomes.

The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.

The AI Customer Success Manager will drive customer success by managing relationships, facilitating renewals, identifying expansion opportunities, and ensuring effective onboarding of AI solutions.

The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.

The Customer Success Manager oversees relationships with enterprise clients, driving engagement and adoption of WorkWave's solutions while managing complex projects and maximizing customer value throughout their journey.

The Customer Success Manager is responsible for driving customer adoption, retention, and satisfaction while maintaining strong relationships and optimizing platform use. They engage clients, develop success plans, and act as a liaison with the product team to enhance user experience.

The Customer Success Manager will guide client onboarding, facilitate product adoption, retain and grow accounts, and represent client feedback internally.

Manage customer success lifecycle from onboarding to renewals in Aerospace and Defense sectors. Build relationships, drive growth, and demonstrate product ROI.

The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.

Manage enterprise customer accounts, develop strategic success plans, drive renewals and growth, advocate for customers, and utilize data-driven insights.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Manager, you'll lead onboarding for SMB customers, enhance adoption, manage customer relationships, and drive retention and growth through data analysis and collaboration.