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Top Customer Success Manager Jobs in Boston, MA

12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
22 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Mid level
86K-118K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll build relationships with customers, drive product adoption, and upsell opportunities while collaborating internally. Fluency in Portuguese is essential.
Reposted 12 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 16 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 7 Hours AgoSaved
In-Office
Boston, MA
97K-170K Annually
Senior level
97K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
Reposted 7 Hours AgoSaved
In-Office
Boston, MA
Junior
Junior
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills: Crm ToolsGainsightSalesforce
Reposted 18 Hours AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-117K Annually
Mid level
86K-117K Annually
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.
Reposted YesterdaySaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
2 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Enterprise Web • Information Technology • Software • Business Intelligence • Financial Services
Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.
Top Skills: Ai-Powered Communications PlatformCrm/Cs Platform
Reposted 21 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
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2 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Manager ensures customer satisfaction, optimizing their experience with athena products, managing relationships, and driving growth through engagement and issue resolution.
Reposted 2 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Cloud • Computer Vision • Internet of Things • Retail • Security • Software • Agriculture
The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.
Top Skills: Id Cloud SolutionsSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
Boston, MA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
Reposted 2 Days AgoSaved
In-Office
Boston, MA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills: Crm SystemsGainsightHubspotSalesforce
Reposted 3 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.
Top Skills: N8NSaaSWorkflow Automation
Reposted 4 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
Reposted 4 Days AgoSaved
In-Office
Boston, MA
92K-122K Annually
Senior level
92K-122K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.
Top Skills: Ai ToolsCatalystCrm SystemsSalesforce
Reposted 4 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 4 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
5 Days AgoSaved
In-Office or Remote
Boston, MA
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager is responsible for onboarding and retaining customers, ensuring product adoption, and advocating for customer needs while driving continued value from CyberArk solutions.
Top Skills: Active DirectoryAWSAzureCyberark Software SolutionsEnterprise Security ManagementGCPIdentity ManagementLdapPolicy ManagementUnixWindows
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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