Top Customer Success Manager Jobs in Boston, MA

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Sr. Customer Success Manager role involves managing Spanish-speaking restaurant customers, facilitating account strategy discussions, and driving customer outcomes through value-based conversations in a high-volume call environment.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.

The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.