Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.

Manage customer accounts to improve operations through digital transformation. Act as a partner to ensure contract renewals and commercial expansion while coordinating with internal teams.

As a Customer Success Manager at Bynder, you will guide clients in using the Bynder Platform, ensuring adoption and retention. You will establish relationships with customers, drive account growth, and communicate product updates while working cross-functionally to improve customer satisfaction and internal processes.

The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.

The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.

The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

The Customer Success Manager II engages with Forrester's clients to enhance relationships, ensure satisfaction, facilitate problem-solving, and promote client retention through tailored engagement strategies.

The Senior Customer Success Manager serves as a partner to clients, driving adoption and engagement of the H1 platform, managing relationships, and ensuring client satisfaction.

The Customer Success Manager drives customer engagement, monitors health metrics, manages renewals, identifies growth opportunities, and collaborates internally to ensure value delivery and retention.

As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.

The Enterprise Customer Success Manager is responsible for driving customer success with Writer by managing relationships, ensuring adoption, and meeting retention targets.

Manage strategic customer relationships, ensure customer success, drive adoption of Proton's CRM, and leverage data analytics tools like Looker to provide insights and support.

The Principal Customer Success Manager drives solution adoption and account management while interfacing with clients' executives to ensure value realization and stakeholder engagement.

The Customer Success Manager will enhance customer satisfaction by managing relationships, providing training, tracking success metrics, and mitigating churn risks through proactive engagement and value delivery.

As a Customer Success Manager, you will manage customer relationships, ensure successful onboarding, advocate for product enhancements, and drive customer adoption and satisfaction.

The Customer Success Manager II will enhance product adoption and retention by building relationships with clients, conducting business reviews, and managing account strategies to ensure customer satisfaction and renewal.

Responsible for onboarding and driving adoption of Scribe for Enterprise customers, managing renewals, and identifying expansion opportunities while engaging with key stakeholders.

The Customer Success Manager will engage enterprise customers to enhance their experience with Pendo's technology, ensuring satisfaction and loyalty through strong relationship management and strategic account success planning.

As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.

As a Customer Success Manager, you will bridge client needs with our technology, ensuring effective adoption and satisfaction while collaborating with internal teams to enhance service delivery and product development.

The Strategic Customer Success Manager builds customer relationships with Fortune 50-100 accounts, driving adoption and ensuring renewal processes while managing complex customer relationships and project deliverables.