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Top Customer Success Manager Jobs in Boston, MA
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
The Customer Success Manager will develop success strategies for the BUILD program, manage relationships with startups, and ensure alignment with internal teams for achieving program goals.
Top Skills:
BlockchainDefi
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills:
AICRMLarge Language ModelsSalesforce
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills:
ExcelGainsightOutlookPowerPointSalesforce CRMWord
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
Cloud • Software
Oversee federal agency accounts as a Customer Success Manager, driving engagement, onboarding, and strategic renewal efforts while managing customer portfolios effectively.
Top Skills:
Cloud TechnologiesCrm ToolsSaaSSalesforce
Cloud • Security • Software • Cybersecurity • Automation
The role involves establishing customer relationships, driving product value, measuring performance indicators, and translating product usage into actionable advice.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGit
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Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills:
APIs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills:
Healthcare ItSaaS
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
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Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills:
Crm Software
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills:
GainsightSalesforce CRM
Cloud • Greentech • Other • Energy
As a Senior Customer Success Manager, you will develop strong client relationships, provide technical guidance on AI and cloud solutions, coordinate with internal teams, and ensure customer satisfaction and success outcomes.
Top Skills:
AICloud ComputingKubernetesMl
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills:
Commerce Products
Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager drives enterprise partnership implementation, manages key accounts, and supports growth through relationship management and effective communication with partners.
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with large enterprise clients, focusing on driving retention and utilization of TigerConnect’s platform through strategic client engagement and tailored success plans.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Angel or VC Firm
As a Customer Success Manager, you'll support HVAC contractors with onboarding, training, and technical support, ensuring customer satisfaction and account growth.
Top Skills:
B2B SaasCustomer Relationship Management Software
Software
As a Customer Success Manager, you manage customer relationships, drive product adoption, secure renewals, and identify upsell opportunities to ensure customer satisfaction and loyalty.
Top Skills:
PaasSaaS
Reposted 17 Hours AgoSaved
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.
Top Skills:
Project Management ToolsSoftware DevelopmentTechnical SupportUnmanned Aircraft Systems
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Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, ensuring they understand and maximize the value of the Paperless Parts platform and drive retention and expansion strategies.
Top Skills:
Manufacturing TechnologiesSaaSSoftware
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