Top Customer Success Manager Jobs in Boston, MA

The Principal Customer Success Manager will lead strategic customer management, drive adoption, mentor colleagues, and influence product direction while ensuring customer success and engagement across accounts.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.

The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.

The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

Manage post-sale success and retention of enterprise customers, ensuring measurable ROI from the software. Collaborate with various teams to address customer needs and drive expansions.

The Customer Success Manager will guide clients throughout their journey, focusing on onboarding, training, and engagement to ensure platform adoption and account growth.

The Customer Success Manager I will enhance client relationships, implement engagement strategies, manage account health, and ensure value delivery to clients at Forrester.

As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Enterprise Customer Success Manager will oversee state agency relationships, coordinate implementation plans, ensure project success, and maintain communication among stakeholders to drive program growth and renewal at Cartwheel.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.