Top Customer Success Manager Jobs in Boston, MA

Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 9 Days AgoSaved
Remote or Hybrid
Boston, MA
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
10 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills: Enterprise SoftwareSaaS
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
20 Days AgoSaved
Hybrid
Boston, MA
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Fintech • Payments • Software
The Enterprise Client Success Manager at Flywire will manage relationships with strategic travel clients, drive revenue growth, resolve client issues, and collaborate cross-functionally to enhance the client experience.
Top Skills: AsanaGoogle SuiteJIRALookerSalesforceSlackSmartsheet
Reposted 11 Days AgoSaved
Remote
Boston, MA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 13 Days AgoSaved
Remote or Hybrid
Boston, MA
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
Reposted 22 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Reposted 22 Days AgoSaved
In-Office
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 13 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
Reposted 13 Days AgoSaved
Remote
Boston, MA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
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24 Days AgoSaved
Remote or Hybrid
Boston, MA
71K-144K Annually
Mid level
71K-144K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.
Top Skills: Cloud-Native AiSaaS
Reposted 15 Days AgoSaved
Remote or Hybrid
Boston, MA
80K-100K Annually
Junior
80K-100K Annually
Junior
eCommerce • Fintech • Payments • Software
The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.
Reposted 16 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
16 Days AgoSaved
Remote or Hybrid
Boston, MA
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
Reposted 17 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 18 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
19 Days AgoSaved
Remote
Boston, MA
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
19 Days AgoSaved
In-Office or Remote
Boston, MA
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted 12 Hours AgoSaved
Hybrid
Boston, MA
92K-125K Annually
Senior level
92K-125K Annually
Senior level
Cloud • Software
Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.
Top Skills: Ai ToolsCatalystCmsCreative ToolsDigital Asset Management (Dam)EcommercePimSalesforce
Reposted 20 Days AgoSaved
Remote or Hybrid
Boston, MA
60K-80K Annually
Junior
60K-80K Annually
Junior
Healthtech • Software
The Customer Success Manager will enhance customer engagement, manage relationships through the post-sale cycle, provide support and training, and drive platform usage in a health-tech context.
Top Skills: CRMExcel
2 Days AgoSaved
In-Office
Boston, MA
71K-121K Annually
Mid level
71K-121K Annually
Mid level
Healthtech • Information Technology • Telehealth
The Customer Success Manager is responsible for post-sale success, driving customer satisfaction, product adoption, and retention while managing relationships and ensuring value from athenahealth solutions.
Top Skills: Ai-Enabled Productivity ToolsAthenahealth SolutionsAutomation PlatformsElectronic Medical Records
2 Days AgoSaved
In-Office or Remote
Boston, MA
97K-165K Annually
Senior level
97K-165K Annually
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Manager drives customer satisfaction and growth by partnering with healthcare organizations to maximize the value of athenahealth solutions while managing customer relationships and overseeing performance improvements.
Top Skills: Ai-Enabled Productivity ToolsAutomation Platforms
2 Days AgoSaved
In-Office
Boston, MA
130K-155K Annually
Mid level
130K-155K Annually
Mid level
Artificial Intelligence • Hardware • Software • Transportation
Manage customer relationships throughout their lifecycle, ensuring successful adoption, engagement, and renewal while driving advocacy for Cyvl's platform.
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