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Top Customer Success Manager Jobs in Boston, MA

11 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
132K-165K Annually
Expert/Leader
132K-165K Annually
Expert/Leader
Artificial Intelligence • Healthtech • Telehealth
Build and manage relationships with large customers to ensure satisfaction, retention, and growth, overseeing the customer lifecycle and driving revenue through upsells and accurate forecasting.
Reposted 11 Days AgoSaved
Remote
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
12 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
55K-70K Annually
Junior
55K-70K Annually
Junior
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.
Top Skills: E-CommerceOnline Booking EngineSoftware As A Service (Saas)
15 Days AgoSaved
Remote or Hybrid
Boston, MA
94K-127K Annually
Mid level
94K-127K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager - Bob Finance manages customer relationships, driving adoption and retention through financial expertise and strategic account management. Responsibilities include utilizing customer health data to identify opportunities for growth and collaborating cross-functionally to align customer priorities with business outcomes.
Top Skills: Epm ToolsFp&ASaaS
Reposted 15 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Reposted 16 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
Reposted 17 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
86K-106K Annually
Mid level
86K-106K Annually
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
19 Days AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 16 Hours AgoSaved
In-Office
Boston, MA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fintech • Payments • Software • Financial Services
As a Customer Success Manager, you'll lead onboarding for SMB customers, enhance adoption, manage customer relationships, and drive retention and growth through data analysis and collaboration.
Top Skills: CrmsCustomer Health PlatformsReporting ToolsSaaS
Reposted 16 Hours AgoSaved
Hybrid
Boston, MA
110K-155K Annually
Mid level
110K-155K Annually
Mid level
Fintech • HR Tech • Financial Services
The Customer Success Manager will drive partner engagement, foster growth conversations, lead onboarding, monitor performance metrics, and serve as a trusted advisor for Clasp's employer partners.
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Reposted 19 Days AgoSaved
Remote
Boston, MA
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.
Top Skills: Ai SolutionsSaaS
2 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.
Top Skills: Ai-Driven ToolsEngineering Analyses
Reposted 2 Days AgoSaved
In-Office
Boston, MA
55K-70K Annually
Mid level
55K-70K Annually
Mid level
Fintech
The Client Success Manager will enhance client relationships, drive product adoption, and identify growth opportunities while managing client health metrics and collaborating across teams for operational excellence.
Top Skills: ExcelPowerPointSalesforce
3 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Cloud • Information Technology • Cybersecurity
The Client Success Manager will manage client relationships, ensure satisfaction, handle onboarding, and resolve issues, while also working on client invoicing and procurement.
Top Skills: MS OfficeSalesforceServicenow
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Insurance • Software
The AI Customer Success Manager manages relationships with enterprise insurance customers, optimizing post-implementation success and driving revenue growth through renewals and expansions.
Top Skills: AILarge Language Model (Llm) TechnologiesPrompt EngineeringVoice Automation
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
4 Days AgoSaved
Hybrid
Boston, MA
86K-117K Annually
Mid level
86K-117K Annually
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.
Reposted 4 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Information Technology • Software
Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.
Top Skills: ConfluenceJIRASalesforce
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
24 Days AgoSaved
In-Office or Remote
Boston, MA
93K-149K Annually
Senior level
93K-149K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
7 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Software
The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.
Top Skills: SaaS
4 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
141K-206K Annually
Senior level
141K-206K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will oversee enterprise accounts, ensuring customer satisfaction, driving renewals, and fostering strong relationships to promote product adoption and usage.
Top Skills: AICRMLarge Language ModelsSaaSSalesforce
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