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Top Customer Success Manager Jobs in Boston, MA

Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 20 Days AgoSaved
In-Office
Boston, MA
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 20 Days AgoSaved
In-Office
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 11 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 21 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Reposted 21 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.
13 Days AgoSaved
Remote or Hybrid
Boston, MA
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills: AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
15 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you'll build client relationships, provide GRC expertise, and drive customer adoption and retention, specifically in mid-market and large enterprises.
Top Skills: Risk CloudSaas Applications
Reposted 24 Days AgoSaved
Hybrid
Boston, MA
106K-196K Annually
Senior level
106K-196K Annually
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills: Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
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Reposted 17 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
Reposted 18 Days AgoSaved
Remote
Boston, MA
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
Reposted YesterdaySaved
In-Office
Boston, MA
97K-170K Annually
Senior level
97K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
7 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-157K Annually
Senior level
85K-157K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.
Top Skills: AnalyticsCommunication TechnologyCustomer SuccessInsurance TechnologySms
Reposted 2 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills: Crm ToolsGainsightSalesforce
Reposted 2 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Marketing Tech
The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.
Top Skills: Market Intelligence SolutionsSaaS
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Big Data • Information Technology • Software • Energy • Big Data Analytics
As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.
Top Skills: Big DataJIRASalesforce
Reposted 3 Days AgoSaved
In-Office
Boston, MA
69K-85K Annually
Mid level
69K-85K Annually
Mid level
Cloud • Software
As an Associate Customer Success Manager, you'll manage customer relationships, ensure value realization, increase adoption of solutions, and collaborate on account strategies for growth and retention.
Top Skills: Ai ToolsB2B SaasCatalystCloud-Based Marketing Technology PlatformsCmsCreative ToolsCrm SystemsEcommercePimSalesforce
Reposted 3 Days AgoSaved
In-Office
Boston, MA
95K-95K Annually
Senior level
95K-95K Annually
Senior level
Cloud • Software
The Customer Success Manager will enhance customer value through strategic support, driving business outcomes, and managing renewals within the DAM sector.
Top Skills: Ai ToolsCatalystSalesforce
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 23 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
5 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
104K-166K Annually
Senior level
104K-166K Annually
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
As a Product Customer Success Manager, you will drive product adoption, manage customer engagement programs, and resolve technical escalations while fostering strong relationships and community development around Axon's Vehicle Intelligence products.
Top Skills: GainsightJIRAQuipSalesforce
5 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Software
The Strategic Customer Success Manager at Cloudinary manages a portfolio of strategic accounts, focusing on customer relationships, adoption strategies, and cross-functional initiatives to drive account success.
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