Top Customer Success Manager Jobs in Boston, MA

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.

The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.

As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Technical Account Manager will manage post-implementation customer accounts, ensuring engagement and growth, delivering guidance, and mitigating risks.

Own post-launch success for a portfolio of K-12 school accounts: drive adoption, retention, expansion, run structured check-ins, analyze usage data, deliver trainings, and provide product feedback to improve outcomes.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.