Top Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Manage strategic engagement with large enterprise customers to drive product adoption, value realization, renewals, and expansion. Build executive relationships, create Success Plans, lead business reviews, coordinate cross-functional resources, track adoption and health in Gainsight, and meet an annual ARR quota while leveraging AI-enabled tools.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

Manage and grow enterprise insurance/insurtech customers by building relationships, driving adoption and value realization, measuring ROI, mitigating risk, expanding accounts, and collaborating cross-functionally with product and engineering to ensure customer success.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

The Customer Success Manager ensures client satisfaction and success by maximizing adoption of CDK products, engaging with clients, and identifying revenue opportunities. They assess risk factors, conduct training, and collaborate with sales to enhance client relationships and minimize churn, while traveling 75% of the time.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Manage strategic enterprise customer relationships to drive product adoption, retention, and expansion. Develop and execute account plans, deliver business reviews, monitor utilization and renewal risk, advocate customer needs internally, and ensure customers realize full business value from ZoomInfo.

Lead post-sales relationships for a portfolio of enterprise customers to drive adoption, retention, value realization, and executive alignment. Build success plans, run Executive Value Reviews, monitor health via Gainsight, mitigate risk, coordinate cross-functional resources, and promote customer advocacy and growth opportunities.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.

Lead strategic enterprise accounts to drive retention, renewals, upsells, and product adoption. Build relationships with senior marketing stakeholders, create customized onboarding and success plans, run business reviews demonstrating ROI, advocate customer needs internally, and collaborate with Sales and Marketing to identify growth opportunities.

Manage a portfolio of small-to-mid SaaS accounts to drive adoption, renewals, expansions, and price increases. Monitor health metrics, execute accurate renewals, forecast retention, develop success plans, coordinate with Product/Support/Sales, and maintain CRM documentation to ensure customer value and revenue retention.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.