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Top Customer Success Manager Jobs in Boston, MA

12 Days AgoSaved
Remote
Boston, MA
90K-110K
Senior level
90K-110K
Senior level
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills: APIsCSSDataHTMLSsoWebhooks
Reposted 2 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Internet of Things • Software • Virtual Reality
As a Customer Success Manager, you will ensure customer adoption of Onshape, manage relationships, drive value realization, and facilitate contract renewals while providing feedback to improve services.
Top Skills: ChurnzeroCrm ToolsJIRASalesforceZendesk
Reposted 17 Hours AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
Reposted 2 Days AgoSaved
Remote
Boston, MA
105K-142K Annually
Mid level
105K-142K Annually
Mid level
Edtech
The Customer Success Manager will lead project implementations for school districts, build relationships with clients, and ensure program success via strategic design and execution.
Top Skills: Project Management SoftwareSaas Solutions
18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills: CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
19 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills: SalesforceSalesloftSigma
Reposted 19 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 5 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server

Featured Jobs

Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Software
As an Associate Customer Success Manager, you'll build relationships with enterprise customers, ensuring they derive maximum value from Cyara's solutions and manage their journey to success and growth.
Top Skills: SaaS
Reposted YesterdaySaved
In-Office
Boston, MA
Senior level
Senior level
Artificial Intelligence
As an Enterprise Customer Success Manager, you will build strong customer relationships, ensure product adoption, identify upsell opportunities, and drive account success.
Top Skills: Crm SystemsLookerMixpanel
Reposted 4 Days AgoSaved
Remote
Boston, MA
95K-135K
Mid level
95K-135K
Mid level
Artificial Intelligence • Productivity • Software
The Customer Success Manager will onboard new Enterprise customers, drive product adoption, manage renewals, and identify growth opportunities across various industries and use cases.
Top Skills: Saas Applications
Reposted YesterdaySaved
Remote
Boston, MA
65K-85K
Senior level
65K-85K
Senior level
Software
The Customer Success Manager will drive customer engagement, manage relationships with enterprise clients, ensure value delivery, and oversee renewals and growth opportunities.
Top Skills: Cx AssuranceSaaSSoftware Development Lifecycle
Reposted 3 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Associate Customer Success Manager will build relationships with enterprise customers to maximize value from Cyara's solutions, manage renewals, and ensure customer satisfaction through ongoing support and insights.
Top Skills: Cx Assurance PlatformProgram ManagementSaaSSoftware Development LifecycleTesting
Reposted YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Software
The Customer Success Manager at Cyara will manage enterprise customer relationships, ensure value from solutions, and drive revenue growth while delivering excellent customer experiences.
Top Skills: SaaSSoftware Development Lifecycle
Reposted YesterdaySaved
Remote
Boston, MA
Junior
Junior
AdTech • Marketing Tech
As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Cloud • Information Technology • Sales • Software
The Customer Success Associate will manage customer accounts throughout their lifecycle, providing support and data-driven analysis to ensure customer success with SAP LeanIX's software solutions.
Top Skills: Enterprise ArchitectureIt Management ConsultingSap Leanix
Reposted 12 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you manage customer relationships, drive product adoption, secure renewals, and identify upsell opportunities to ensure customer satisfaction and loyalty.
Top Skills: PaasSaaS
Reposted 5 Days AgoSaved
Remote
Boston, MA
120K-158K
Mid level
120K-158K
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.
Top Skills: Project Management ToolsSoftware DevelopmentTechnical SupportUnmanned Aircraft Systems
Reposted 4 Days AgoSaved
Remote
Boston, MA
50K-85K
Senior level
50K-85K
Senior level
HR Tech • Information Technology
The Customer Success Manager will manage relationships with enterprise healthcare clients, ensuring seamless onboarding, high satisfaction, and maximizing ROI through effective communication and insights.
Top Skills: B2B Saas
5 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
As a Customer Success Manager, manage relationships with around 100 customers, ensuring they maximize the value of the Paperless Parts platform and drive business objectives.
5 Days AgoSaved
In-Office
Boston, MA
145K-165K Annually
Expert/Leader
145K-165K Annually
Expert/Leader
Artificial Intelligence • Big Data • Machine Learning • Software • Analytics
The Strategic Customer Success Manager will manage a portfolio of large accounts, ensuring customer engagement and satisfaction while helping clients leverage Dataiku's platform for data science solutions.
Top Skills: No Specific Programming Languages Or Technologies Mentioned
Reposted 5 Days AgoSaved
Remote
Boston, MA
103K-160K
Mid level
103K-160K
Mid level
Software
The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.
Top Skills: Cloud-Based SolutionsSaas Applications
Reposted 5 Days AgoSaved
Remote
Boston, MA
115K-150K
Mid level
115K-150K
Mid level
Software
The Customer Success Manager will manage Enterprise customer accounts, drive value through Vercel solutions, and maintain customer satisfaction and engagement post-sales.
Top Skills: Ci/CdExpressFrontend Web Development LibrariesNext.JsNode.jsReact
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
The Customer Success Manager will build relationships with customers, conduct training sessions, gather feedback, monitor usage metrics, and enhance support resources to improve customer satisfaction and engagement.
Top Skills: Ai ToolsJIRA
Reposted 6 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
As a Customer Success Manager, you will facilitate enterprise account relationships, ensuring retention, adoption, and expansion through strategic insights and project management duties.
Top Skills: PythonRSparkSQL
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