Get the job you really want.

Top Customer Success Manager Jobs in Boston, MA

Reposted 15 Days Ago
Remote
Hybrid
Boston, MA
Junior
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills: Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
5 Hours Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Customer Success Manager, you will drive customer adoption, manage retention and upsells, and champion product expertise while collaborating with cross-functional teams.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformAzure
12 Days Ago
Remote
Hybrid
Boston, MA
84K-116K Annually
Mid level
84K-116K Annually
Mid level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills: CybersecuritySaaS
14 Days Ago
Hybrid
Boston, MA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling drives adoption and value realization for clients through strategic advising, data analysis, and collaboration with internal teams.
Top Skills: Benchling PlatformData Analysis ToolsSaaS
6 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
110K-175K
Mid level
110K-175K
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
The Associate Client Success Manager will manage client relationships, promote growth within platform partners, and implement initiatives for increased usage of Affirm's services.
Top Skills: Crm SoftwareMS OfficeSalesforce
7 Days Ago
Remote
Boston, MA
100K-120K
Mid level
100K-120K
Mid level
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills: APIs
18 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills: SQL
8 Days Ago
Remote
Boston, MA
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills: Healthcare ItSaaS

Featured Jobs

18 Days Ago
Remote
Boston, MA
Senior level
Senior level
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships, ensuring customer satisfaction, leading enterprise rollouts, and driving product adoption.
Top Skills: Data Observability
9 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
Junior
Junior
AdTech • Digital Media • Machine Learning • Marketing Tech • Software • Travel • Hospitality
The Associate Client Success Manager role involves managing travel advertising campaigns, maintaining client relationships, and ensuring optimal client onboarding and service. Responsibilities include mitigating churn, optimizing campaigns, and collaborating with internal teams to provide tailored solutions to clients' needs.
Top Skills: Digital Marketing
Reposted 19 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
132K-165K
Senior level
132K-165K
Senior level
Artificial Intelligence • Healthtech • Telehealth
Manage key reseller accounts, ensuring customer satisfaction and retention while driving strategic initiatives and revenue growth through effective relationship management and data analysis.
Top Skills: Data-Driven Decision MakingHealthcare Management
10 Days Ago
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
100K-120K
Mid level
100K-120K
Mid level
Cloud • Software
Oversee federal agency accounts as a Customer Success Manager, driving engagement, onboarding, and strategic renewal efforts while managing customer portfolios effectively.
Top Skills: Cloud TechnologiesCrm ToolsSaaSSalesforce
7 Hours Ago
Remote
Boston, MA
Senior level
Senior level
Healthtech
The Client Success Manager oversees revenue cycle activities, ensuring compliance and efficiency in accounts receivable management while leading teams and implementing strategies for improvement.
Top Skills: Business WarehouseGaapHyperionMdp BillingSap Business Warehouse
Reposted 12 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
12 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
Reposted 10 Days Ago
Remote
Hybrid
Boston, MA
Senior level
Senior level
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
14 Days Ago
Easy Apply
Remote
Boston, MA
Easy Apply
110K-125K
Senior level
110K-125K
Senior level
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager will oversee customer relationships, ensuring their satisfaction, product adoption, and retention while coordinating cross-functional teams to meet customer goals.
Top Skills: BoostupGainsightSalesforce
15 Days Ago
Remote
Hybrid
Boston, MA
76K-175K Annually
Senior level
76K-175K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The role involves managing customer relationships post-implementation, ensuring customer satisfaction, improving processes, and reporting trends for strategic development.
Top Skills: Customer Relationship Management SystemsData ManagementIotOnline Systems TrainingProcess Improvement
16 Days Ago
Remote
Boston, MA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
16 Days Ago
Remote
Boston, MA
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you'll manage relationships with up to 40 enterprise customers, ensuring their success from onboarding to renewal by aligning solutions to their business needs.
Top Skills: Cloud TechnologiesCybersecurityIdentity ProtectionLinuxNetworkingWindows
4 Days Ago
Remote
Boston, MA
Senior level
Senior level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
7 Hours Ago
Remote
Boston, MA
Senior level
Senior level
Cloud • Fintech • Insurance • Software
The Senior Director of Customer Success Management leads a team to enhance customer satisfaction and retention. Responsibilities include managing strategic relationships, driving customer initiatives, and mentoring CSMs.
Top Skills: ChurnzeroAzureSaaSSQL Server
6 Days Ago
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
7 Hours Ago
Remote
Boston, MA
Mid level
Mid level
Cloud • Fintech • Insurance • Software
The Customer Success Manager manages multiple accounts, ensuring customer satisfaction and success, identifying upselling opportunities, and fostering relationships with clients and internal teams.
Top Skills: ChurnzeroDuck Creek SuiteAzureSaaSSQL Server
Yesterday
Remote
Boston, MA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager ensures high customer satisfaction, proactive relationships, monitors customer health, and collaborates with teams to facilitate client goals.
Top Skills: Google SuiteSalesforce
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account