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Top Customer Success Manager Jobs in Boston, MA

Reposted 19 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.
Reposted 19 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
13 Days AgoSaved
Remote or Hybrid
Boston, MA
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
14 Days AgoSaved
Remote
Boston, MA
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
14 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
14 Days AgoSaved
Remote or Hybrid
Boston, MA
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 19 Days AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
2 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Artificial Intelligence • Robotics • Business Intelligence
The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.
Top Skills: AIApi IntegrationsCloud InfrastructureData Analytics ToolsRobotics
2 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.
Top Skills: AINlp
Reposted 2 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.
Top Skills: Ai-Driven ToolsEngineering Analyses
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3 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 3 Days AgoSaved
Remote
Boston, MA
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
23 Days AgoSaved
Remote or Hybrid
Boston, MA
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 12 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 4 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Information Technology • Software
Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.
Top Skills: ConfluenceJIRASalesforce
Reposted 4 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-117K Annually
Mid level
86K-117K Annually
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
2 Days AgoSaved
Remote
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
7 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills: Crm SystemsGainsightHubspotSalesforce
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Software
The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.
Top Skills: SaaS
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