Top Customer Success Manager Jobs in Boston, MA

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Client Success Manager will engage with clients to enhance retention and satisfaction, manage onboarding, track KPIs, and identify growth opportunities across a diverse customer base.

The Customer Success Manager at Proofpoint ensures customers maximize the value of products, engaging with them post-sale to improve adoption and retention. Responsibilities include customer interactions, data analysis, advocacy, and cross-functional collaboration.

The Customer Success Manager will enhance client relationships, support product adoption, and analyze client usage to ensure satisfaction and success metrics are achieved, guiding clients through implementation and ongoing engagement.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Customer Success Manager will drive value and business outcomes for clients using Bynder's platform, manage relationships, oversee renewals, and advocate for customer needs within the organization.

The Customer Success Manager develops relationships to promote retention and growth, ensures clients effectively use Informa TechTarget's products, and provides strategic support to achieve business objectives.