Top Customer Success Manager Jobs in Boston, MA

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.

The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.

The Enterprise Customer Success Manager leads complex customer accounts, drives adoption and retention, collaborates with cross-functional teams, and supports strategic growth planning.

The Customer Success Manager will manage relationships with enterprise customers, enhance their experience with the SaaS platform, analyze utilization data, reduce churn, drive growth, facilitate onboarding, and collaborate with various teams to improve customer satisfaction.

As a Customer Success Manager III, you will enhance customer satisfaction, drive product adoption, manage relationships, and develop strategies for customer success.

As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.

As a Senior Customer Success Manager, you will drive sustainable customer outcomes, manage customer relationships, and ensure product adoption while working closely with various teams to enhance customer satisfaction and retention.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As an Associate Customer Success Manager, you'll build relationships with clients, ensuring they achieve business goals using Validity's tools, while managing a portfolio and collaborating with teams.

As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.

The Client Success Manager drives revenue growth by enhancing client engagement, developing tailored strategies, and managing client relationships, supported by a cross-functional team.