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Top Customer Success Manager Jobs in Boston, MA

9 Days AgoSaved
Remote or Hybrid
Boston, MA
Junior
Junior
Logistics • Mobile • Productivity • Software • Transportation
The Customer Success Manager at Zello will manage enterprise accounts, drive product adoption, and advocate for customer needs while ensuring satisfaction and value realization.
Top Skills: Crm ToolsCsm ToolsGainsightHubspotSalesforce
Reposted 9 Days AgoSaved
Remote or Hybrid
Boston, MA
68K-97K Annually
Mid level
68K-97K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager advocates for customers, ensuring satisfaction and value from services, managing relationships, and analyzing data for improvements.
Top Skills: GainsightMicrosoft Office SuiteServicenow
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.
Top Skills: IotSaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills: Healthcare ItSaaS
12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Customer Success Manager, you'll build relationships with clients, ensuring satisfaction and retention while identifying upsell opportunities and achieving customer goals.
Top Skills: AISaaS
Reposted 22 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills: Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
23 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
Manage customer accounts to improve operations through digital transformation. Act as a partner to ensure contract renewals and commercial expansion while coordinating with internal teams.
Top Skills: Business Information TechnologySaaS
Reposted 4 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Cloud • Software
As a Customer Success Manager at Bynder, you will guide clients in using the Bynder Platform, ensuring adoption and retention. You will establish relationships with customers, drive account growth, and communicate product updates while working cross-functionally to improve customer satisfaction and internal processes.
18 Days AgoSaved
Remote
Boston, MA
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.
Top Skills: Salesforce
18 Days AgoSaved
Remote
Boston, MA
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.
Top Skills: Digital MarketingSaaSSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
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19 Days AgoSaved
Remote
Boston, MA
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.
Top Skills: Salesforce
52 Minutes AgoSaved
In-Office
Boston, MA
Junior
Junior
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures exceptional client relationships, manages onboarding, client KPIs, and resolves issues while collaborating with internal teams.
Top Skills: MS OfficeSalesforceServicenow
Reposted An Hour AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
The AI Customer Success Manager drives customer success and revenue growth by managing enterprise relationships, enhancing product adoption, and ensuring successful renewals.
Top Skills: AILlm TechnologiesVoice Automation
Reposted An Hour AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Biotech
The Customer Success Manager will enhance customer experience, manage the customer lifecycle, and collaborate with various teams to ensure customer satisfaction and product adoption.
Top Skills: Crm ToolsHubspotSalesforce
Reposted An Hour AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Security • Software • Consulting
As a Customer Success Manager, you'll build strong customer relationships, support product adoption, collaborate internally, and manage effective communications to reduce churn and enhance customer experience.
Top Skills: CybersecuritySaaSSoftware
Reposted 19 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
Reposted 59 Minutes AgoSaved
Remote
Boston, MA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
As a Customer Success Manager, you'll manage relationships with customers, drive growth, resolve issues, advocate for customer needs, and improve customer experiences.
Top Skills: ErpSaaS
Reposted An Hour AgoSaved
Remote or Hybrid
Boston, MA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll build strong relationships with customers, drive engagement, maximize their use of ServiceTitan, create value plans, and ensure customer retention through effective communication and support.
Top Skills: GainsightSalesforceServicetitanTableau
3 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Healthtech • Information Technology • Telehealth
The Senior Manager of Customer Success leads a team to enhance client relationships, ensuring satisfaction, revenue retention, and team development through coaching and consultative guidance.
Top Skills: EmrHealthcare Revenue CycleProject Management
Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
67K-120K Annually
Mid level
67K-120K Annually
Mid level
Events • Analytics • Consulting
The Customer Success Manager II engages with Forrester's clients to enhance relationships, ensure satisfaction, facilitate problem-solving, and promote client retention through tailored engagement strategies.
Reposted 2 Days AgoSaved
Remote
Boston, MA
Junior
Junior
eCommerce • Mobile
The Customer Success Manager advocates for and supports clients using GoSpotCheck, providing onboarding, training, and data-driven recommendations to ensure adoption and engagement.
Top Skills: AIDeep LearningExcelGospotcheckImage RecognitionSQL
Reposted 2 Days AgoSaved
Remote
Boston, MA
85K-95K
Senior level
85K-95K
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As an Enterprise Customer Success Manager, you will drive growth and renewals within enterprise accounts, ensuring client satisfaction and engagement throughout the customer lifecycle while achieving revenue goals.
Reposted 4 Days AgoSaved
Remote
Boston, MA
100K-130K
Mid level
100K-130K
Mid level
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager serves as a partner to clients, driving adoption and engagement of the H1 platform, managing relationships, and ensuring client satisfaction.
Top Skills: Ai TechnologyData AnalysisSaaS
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