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Top Customer Success Manager Jobs in Boston, MA

Reposted 8 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills: Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
18 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills: ChurnzeroCrm ToolsMS OfficeSalesforce
18 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
113K-222K Annually
Senior level
113K-222K Annually
Senior level
Big Data • Cloud • Software • Database
The Principal Customer Success Manager will lead customer engagement, oversee delivery resources, and drive adoption of MongoDB products, ensuring customer satisfaction and retention.
Top Skills: AICloudMongoDBSaaS
11 Days AgoSaved
Remote
Boston, MA
55K-55K
Mid level
55K-55K
Mid level
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.
Top Skills: Client Management SystemsCrm Software
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 13 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills: Ai ToolsSaaS
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager at Domino is responsible for client relationships, maximizing satisfaction, retention, and revenue, while leveraging data insights for upsell opportunities.
Top Skills: AIClouderaCRMDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
14 Days AgoSaved
Remote
Boston, MA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills: ConfluenceJIRAMonday.ComPendoSalesforceSlack
Reposted 14 Days AgoSaved
In-Office or Remote
Boston, MA
85K-133K Annually
Junior
85K-133K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Manage customer accounts, drive engagement through technology, conduct QBRs, analyze usage patterns, and create self-service resources to ensure customer success.
Top Skills: GongPlanhatSalesforceZendesk
25 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Manage customer relationships through onboarding and long-term engagement, ensuring software adoption and resolving issues while driving value growth and product integration.
Top Skills: ConfluenceJIRASalesforceSmartsheetZendesk
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager acts as the main contact for customers, providing guidance on best practices, resolving issues, and building customer relationships to drive satisfaction and success.
Top Skills: GainsightSalesforce
18 Days AgoSaved
Remote
Boston, MA
5-5
Senior level
5-5
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
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Reposted 8 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Strategic Customer Success Manager will manage strategic enterprise customers, ensuring adoption, performance, and retention, while fostering executive relationships and executing success plans.
Top Skills: SaaSSoftware Product
Reposted 11 Hours AgoSaved
In-Office
Boston, MA
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Artificial Intelligence • Healthtech • Insurance • Software
The Customer Success Manager will onboard clients, drive product adoption, monitor client health, and provide strategic insights while ensuring high client satisfaction and engagement.
Top Skills: Data AnalyticsData Visualization ToolsSaaS
Reposted 11 Hours AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.
Top Skills: Aras InnovatorCad Software
YesterdaySaved
Hybrid
Boston, MA
Mid level
Mid level
Hardware • Logistics • Software
The Customer Success Manager at AutoStore will build and maintain customer relationships, provide support, drive system performance, and promote customer satisfaction through proactive engagement and strategic insights.
Top Skills: Autostore SolutionsComplex Technical SystemsSoftware
Reposted YesterdaySaved
In-Office
Boston, MA
6-6
Senior level
6-6
Senior level
Hardware
The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and driving growth by leveraging technical knowledge and relationship-building skills.
Top Skills: Ct ScanningEngineering AnalysesManufacturing Processes
Reposted 11 Hours AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Reposted 2 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence
The Customer Success Manager will manage key customer relationships, drive adoption of Proton’s solutions, and identify growth opportunities, while also handling technical queries.
Top Skills: Crm SoftwareLookerMixpanel
Reposted 21 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Reposted 2 Days AgoSaved
Remote
Boston, MA
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
Reposted 4 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Financial Services
The Customer Success Manager maintains customer relationships for deployment and adoption of Givzey solutions, ensuring satisfaction and licensing renewals while identifying upsell opportunities.
Reposted 22 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
4 Days AgoSaved
Remote or Hybrid
Boston, MA
154K-182K Annually
Mid level
154K-182K Annually
Mid level
Cloud • Professional Services • Analytics • Consulting • Cybersecurity • Utilities • Big Data Analytics
The Client Success Manager will manage and strengthen client relationships, ensure customer satisfaction, provide support, and develop success strategies to maximize product value.
Top Skills: Analytics SoftwareCrm ToolsCustomer Success Platforms
4 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Marketing Tech • Software
The Customer Success Manager develops strategies to enhance customer satisfaction, retention, and expansion within existing accounts while collaborating with cross-functional teams.
Top Skills: AICustomer Relationship ManagementGainsightMarketing Technology
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