Top Customer Success Manager Jobs in Boston, MA

Reposted 16 Days AgoSaved
In-Office
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 7 Days AgoSaved
Remote
Boston, MA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 17 Days AgoSaved
In-Office
Boston, MA
115K-130K Annually
Mid level
115K-130K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services • Generative AI • Big Data Analytics • Automation
As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.
Top Skills: CRMSaaS
Reposted 18 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
126K-158K Annually
Senior level
126K-158K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 20 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.
11 Days AgoSaved
Remote
Boston, MA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
12 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 13 Days AgoSaved
Remote
Boston, MA
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
YesterdaySaved
In-Office
Boston, MA
83K-133K Annually
Senior level
83K-133K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Sr. Customer Success Manager role involves managing Spanish-speaking restaurant customers, facilitating account strategy discussions, and driving customer outcomes through value-based conversations in a high-volume call environment.
Top Skills: ChilipiperFive9Google SuiteHexSalesforceSlack
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 15 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
Reposted 17 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
78K-167K Annually
Mid level
78K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
18 Days AgoSaved
Remote or Hybrid
Boston, MA
80K-115K Annually
Entry level
80K-115K Annually
Entry level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills: AsanaChurnzeroSalesforce
Reposted 21 Hours AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 21 Hours AgoSaved
In-Office
Boston, MA
200K-260K Annually
Mid level
200K-260K Annually
Mid level
Artificial Intelligence • Natural Language Processing • Generative AI
Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.
Top Skills: ChurnzeroCustomer Success PlatformsGainsightMarketing Automation ToolsVitally
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 21 Hours AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Reposted 21 Hours AgoSaved
In-Office
Boston, MA
70K-85K Annually
Junior
70K-85K Annually
Junior
Information Technology • Design
The Customer Success Manager enhances customer value by managing relationships, leading onboarding, and ensuring adoption of a SaaS platform.
Top Skills: Automation ToolsCrm SystemsCustomer Success PlatformsSaas Platforms
YesterdaySaved
In-Office or Remote
Boston, MA
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
Reposted YesterdaySaved
In-Office
Boston, MA
80K-90K Annually
Junior
80K-90K Annually
Junior
Artificial Intelligence • Cloud • Software
The Customer Success Manager II manages a portfolio of customers, driving usage, retention, and expansion of OpenGov's SaaS solutions through proactive account management and relationship-building.
Top Skills: Account ManagementCustomer SuccessData AnalysisSaaS
2 Days AgoSaved
In-Office
Boston, MA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Hardware
The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.
Top Skills: Ai-Driven ToolsComputer Vision
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account