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Top Customer Success Manager Jobs in Boston, MA
Cloud • Information Technology
The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.
Top Skills:
ChurnzeroCrm ToolsSalesforce
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.
Top Skills:
AnalyticsCommunication TechnologyCustomer SuccessInsurance TechnologySms
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills:
AutomationCRMSaaSWorkflows
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills:
Data AnalysisDigital MarketingPresentation Tools
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills:
B2B Saas
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills:
CanvaGoogle SuiteHubspotNotionZapier
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills:
MS OfficeSalesforce
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
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eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills:
EmrsNotionProject Management PlatformsSlackSmartsheets
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills:
Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.
Top Skills:
MS OfficeSalesforceServicenow
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills:
Crm ToolsGainsightSalesforce
Security • Cybersecurity
The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.
Top Skills:
Cyber SecuritySaaS
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.
Top Skills:
GainsightSalesforce
Business Intelligence • Consulting
Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.
Top Skills:
CRMEhrIcorticaSaas PlatformsWorkflow Automation Tools
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills:
ItilSaaS
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
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