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Top Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.
Top Skills:
E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills:
Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills:
ChurnzeroMarketing Automation SoftwareSalesforce
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills:
B2B SaasData And Automation ToolsMarketing Automation
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.
Top Skills:
AINlp
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills:
Google SuiteLookerMS Office
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills:
MS OfficeSalesforce
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
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Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills:
SaaS
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills:
CrmsCustomer Success Platforms
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills:
Emr SystemsExcel
Information Technology • Software
Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.
Top Skills:
ConfluenceJIRASalesforce
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills:
AICsp ToolsSaaSSalesforce
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, drive feature adoption, ensure customer satisfaction, and forecast renewals and churn.
Big Data • Cloud • Software • Database
The Senior Customer Success Manager serves as a strategic advisor, managing customer relationships, guiding them on MongoDB best practices, and driving account growth, all while advocating for customer needs within MongoDB.
Top Skills:
GainsightMongoDBSalesforce
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Cloud • Computer Vision • Internet of Things • Retail • Security • Software • Agriculture
The Customer Success Manager will drive product adoption, retention, and business growth while building relationships with retail brands and managing account progression.
Top Skills:
Id Cloud SolutionsSaaS
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills:
AISales Software
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.
Top Skills:
GainsightSalesforce
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills:
Crm SystemsGainsightHubspotSalesforce
Artificial Intelligence • Software • Automation
As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.
Top Skills:
N8NSaaSWorkflow Automation
Top Boston Companies Hiring Customer Success Managers
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