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Top Customer Success Manager Jobs in Boston, MA

24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
102K-110K Annually
Mid level
102K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As an Enterprise Customer Success Manager, you will drive product attachment and foster strong relationships with strategic customers, ensuring advocacy and positive experiences, while managing onboarding and identifying growth opportunities.
Top Skills: B2BSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 24 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.
Top Skills: CcdCloudFhirHl7Power BIQlikRSaaSSASTableau
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 16 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
98K-140K Annually
Senior level
98K-140K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager serves as a strategic advisor, managing customer relationships, guiding them on MongoDB best practices, and driving account growth, all while advocating for customer needs within MongoDB.
Top Skills: GainsightMongoDBSalesforce
Reposted 6 Hours AgoSaved
In-Office
Boston, MA
121K-170K Annually
Senior level
121K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
YesterdaySaved
In-Office
Boston, MA
Junior
Junior
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills: Crm ToolsGainsightSalesforce
Reposted YesterdaySaved
In-Office
Boston, MA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
21 Days AgoSaved
Remote
Boston, MA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Social Impact • Software
The Senior Strategic Customer Success Manager drives client success and revenue growth by managing enterprise accounts, fostering relationships, and aligning Gloo’s technology solutions to client needs.
Top Skills: AIAsanaFigmaGoogle SuiteHubspotLucidMicrosoft Office SuiteSaaSSalesforceSlackWrike
Reposted 2 Days AgoSaved
In-Office
Boston, MA
72K-113K Annually
Mid level
72K-113K Annually
Mid level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
Drive product adoption, retention, and growth by managing strategic customer relationships, planning account strategies, and ensuring customer satisfaction while identifying renewal risks.
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2 Days AgoSaved
In-Office
Boston, MA
67K-73K Annually
Mid level
67K-73K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills: Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
2 Days AgoSaved
In-Office or Remote
Boston, MA
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The role involves driving customer onboarding, adoption, and advocacy for CyberArk products, ensuring customer satisfaction and value realization while working closely with Federal agencies.
Top Skills: Active DirectoryAWSAzureCyberark SoftwareGCPIamLdapSIEM
2 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills: EmrsNotionProject Management PlatformsSlackSmartsheets
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 13 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted An Hour AgoSaved
Remote or Hybrid
Boston, MA
91K-140K Annually
Senior level
91K-140K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.
Top Skills: Digital Banking SoftwareFinancial Technology
Reposted 3 Days AgoSaved
Remote
Boston, MA
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted YesterdaySaved
Remote
Boston, MA
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 5 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence
The Customer Success Manager will manage mid-market customer relationships, drive adoption of Proton's CRM solutions, and ensure overall customer success.
Top Skills: CRMLookerMixpanelSales Ai
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
Reposted 24 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
25 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills: AIDeveloper ToolsSaaS
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