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Top Customer Success Manager Jobs in Boston, MA

Reposted 8 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Junior
Junior
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills: CRM
8 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
The Customer Success Manager will develop success strategies for the BUILD program, manage relationships with startups, and ensure alignment with internal teams for achieving program goals.
Top Skills: BlockchainDefi
8 Days AgoSaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
173K-228K
Senior level
173K-228K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 9 Days AgoSaved
Remote
Boston, MA
80K-90K
Senior level
80K-90K
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills: ExcelGainsightOutlookPowerPointSalesforce CRMWord
Reposted 24 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Reposted 13 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
11 Days AgoSaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
100K-120K
Mid level
100K-120K
Mid level
Cloud • Software
Oversee federal agency accounts as a Customer Success Manager, driving engagement, onboarding, and strategic renewal efforts while managing customer portfolios effectively.
Top Skills: Cloud TechnologiesCrm ToolsSaaSSalesforce
14 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
77K-166K
Mid level
77K-166K
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The role involves establishing customer relationships, driving product value, measuring performance indicators, and translating product usage into actionable advice.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGit

Featured Jobs

14 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
50K-100K
Senior level
50K-100K
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 4 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
22 Days AgoSaved
Remote
Boston, MA
100K-120K
Mid level
100K-120K
Mid level
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills: APIs
23 Days AgoSaved
Remote
Hybrid
Boston, MA
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills: Healthcare ItSaaS
Reposted 25 Days AgoSaved
Remote
Hybrid
Boston, MA
Senior level
Senior level
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Reposted 5 Days AgoSaved
Remote
Boston, MA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills: Crm Software
Reposted 5 Days AgoSaved
Remote
Hybrid
Boston, MA
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills: GainsightSalesforce CRM
Reposted 14 Days AgoSaved
Remote
Hybrid
Boston, MA
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Cloud • Greentech • Other • Energy
As a Senior Customer Success Manager, you will develop strong client relationships, provide technical guidance on AI and cloud solutions, coordinate with internal teams, and ensure customer satisfaction and success outcomes.
Top Skills: AICloud ComputingKubernetesMl
21 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
Reposted 7 Days AgoSaved
Remote
Hybrid
Boston, MA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager drives enterprise partnership implementation, manages key accounts, and supports growth through relationship management and effective communication with partners.
24 Days AgoSaved
Remote
Hybrid
Boston, MA
Senior level
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with large enterprise clients, focusing on driving retention and utilization of TigerConnect’s platform through strategic client engagement and tailored success plans.
Top Skills: Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
25 Days AgoSaved
Remote
Hybrid
Boston, MA
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Reposted 7 Days AgoSaved
Remote
Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Angel or VC Firm
As a Customer Success Manager, you'll support HVAC contractors with onboarding, training, and technical support, ensuring customer satisfaction and account growth.
Top Skills: B2B SaasCustomer Relationship Management Software
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you manage customer relationships, drive product adoption, secure renewals, and identify upsell opportunities to ensure customer satisfaction and loyalty.
Top Skills: PaasSaaS
Reposted 17 Hours AgoSaved
Remote
Boston, MA
120K-158K
Mid level
120K-158K
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.
Top Skills: Project Management ToolsSoftware DevelopmentTechnical SupportUnmanned Aircraft Systems
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, ensuring they understand and maximize the value of the Paperless Parts platform and drive retention and expansion strategies.
Top Skills: Manufacturing TechnologiesSaaSSoftware
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