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Top Customer Success Manager Jobs in Boston, MA

Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
20 Days AgoSaved
Hybrid
Boston, MA
106K-196K Annually
Mid level
106K-196K Annually
Mid level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will oversee the post-sales process, ensuring customer satisfaction and value realization through effective relationship management and issue resolution.
Top Skills: ConfluenceJIRASalesforceSmartsheetZendesk
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
62K-105K Annually
Mid level
62K-105K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
20 Hours AgoSaved
Remote or Hybrid
Boston, MA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills: ItilSaaS
15 Days AgoSaved
Remote
Boston, MA
78K-138K Annually
Mid level
78K-138K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills: Cs PlatformsSalesforceTableau
Reposted 24 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
102K-110K Annually
Mid level
102K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As an Enterprise Customer Success Manager, you will drive product attachment and foster strong relationships with strategic customers, ensuring advocacy and positive experiences, while managing onboarding and identifying growth opportunities.
Top Skills: B2BSaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 16 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
43 Minutes AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
70K-70K Annually
Junior
70K-70K Annually
Junior
Marketing Tech
The Client Success Manager will expand the user base among existing clients in financial services, onboard users, and strategically promote Guidepoint's services.
2 Hours AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Success Manager will enhance customer retention and growth within the education and local government sectors by acting as a product expert, managing projects, gathering customer feedback, and ensuring successful customer engagements.
Top Skills: Salesforce
19 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 12 Hours AgoSaved
In-Office or Remote
Boston, MA
59K-80K Annually
Mid level
59K-80K Annually
Mid level
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills: MS OfficeSalesforce
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Reposted 22 Hours AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-157K Annually
Senior level
85K-157K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.
Top Skills: AnalyticsCommunication TechnologyCustomer SuccessInsurance TechnologySms
Reposted 2 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Healthtech • Software
You will manage customer relationships, ensure satisfaction, and renewals while collaborating internally to enhance customer success strategies.
Top Skills: EmrsNotionProject Management PlatformsSlackSmartsheets
Reposted 2 Days AgoSaved
In-Office
Boston, MA
67K-73K Annually
Mid level
67K-73K Annually
Mid level
Artificial Intelligence • Information Technology • Business Intelligence
The Customer Success Manager will enhance customer relationships to promote retention and growth, ensuring product usage aligns with clients' business goals.
Top Skills: Ad TechB2B Digital MarketingContent MarketingDemand GenerationLead GenerationMarketing Automation SystemsSaaS
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
22 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 3 Days AgoSaved
Hybrid
Boston, MA
2-5 Annually
Junior
2-5 Annually
Junior
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will optimize customer relations, achieve retention and renewal rates, and serve as a product expert while managing client needs and project management.
Top Skills: SaaS
YesterdaySaved
Remote
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
6 Days AgoSaved
In-Office
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.
Reposted 25 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 7 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.
Top Skills: Crm ToolsGainsightSalesforce
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