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Top Customer Success Manager Jobs in Boston, MA

Reposted 8 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 8 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills: Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Reposted 8 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills: Ai ToolsSaaS
Reposted 9 Days AgoSaved
Remote
Boston, MA
60K-91K
Mid level
60K-91K
Mid level
AdTech • Digital Media • Marketing Tech • Professional Services
The Client Success Manager builds strong client relationships, strategizes account growth, ensures alignment with client priorities, and drives measurable campaign outcomes.
Top Skills: Digital MarketingGenerative Ai
Reposted 11 Days AgoSaved
Remote
Boston, MA
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Information Technology • Software • Cybersecurity
The Customer Success Manager at ReversingLabs will oversee key accounts, ensure technical progress aligns with customer goals, and drive strategic growth through executive engagement and structured success plans.
Top Skills: GainsightPlanhatSalesforce
12 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
75K-85K
Mid level
75K-85K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Account Manager will manage relationships with publisher partners, oversee onboarding new partners, monitor performance metrics, and collaborate internally to ensure alignment with company goals.
Top Skills: Data AnalyticsMarketing TechnologyProgrammatic Advertising
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 4 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Strategic Customer Success Manager will manage strategic enterprise customers, ensuring adoption, performance, and retention, while fostering executive relationships and executing success plans.
Top Skills: SaaSSoftware Product
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with enterprise customers, drive product adoption, ensure satisfaction, and identify upsell opportunities to optimize their supply chains.
Top Skills: SaaS
17 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
17 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
132K-165K
Senior level
132K-165K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.
Reposted 17 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
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Reposted 7 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Financial Services
The Customer Success Manager maintains customer relationships for deployment and adoption of Givzey solutions, ensuring satisfaction and licensing renewals while identifying upsell opportunities.
Reposted 7 Hours AgoSaved
In-Office
Boston, MA
54K-84K Annually
Junior
54K-84K Annually
Junior
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager II drives product adoption and retention, managing strategic account partnerships and customer satisfaction while fostering relationships and ensuring value delivery to clients.
Top Skills: Revenue OperationsSaaSSales Methodologies
Reposted 7 Hours AgoSaved
In-Office
Boston, MA
71K-111K Annually
Junior
71K-111K Annually
Junior
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager will drive product adoption and customer satisfaction for strategic accounts, ensuring high levels of business value through strong relationships and effective account management.
Top Skills: SaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
Reposted 7 Hours AgoSaved
Remote
Boston, MA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager will onboard clients, ensure their success with the product, support account growth, and improve internal processes.
Top Skills: HubspotNotionSaaSSalesforceSlack
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Entry level
Entry level
Financial Services
Manage customer relationships, drive tool adoption, ensure license renewals, and improve Customer Success operations, focusing on nonprofit organizations.
Top Skills: CanvaZoom
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Consulting
Responsible for post-sales customer engagement, managing project implementations, ensuring customer satisfaction, and securing renewals for clients in the US and Canada.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 7 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Software
The Customer Success Manager builds relationships with customers, manages accounts, ensures successful onboarding and renewals, and collaborates with teams to meet customer needs.
Top Skills: AIProject ManagementSatellite Imagery
Reposted 2 Days AgoSaved
In-Office
Boston, MA
80K-140K Annually
Senior level
80K-140K Annually
Senior level
Information Technology • Software • Analytics
The HX Client Success Manager builds strong client relationships, advocates for customer needs, monitors satisfaction, and drives account growth to maximize client success with products and services.
Top Skills: Customer ExperienceData AnalyticsHealthcare ConsultingImprovement Methodology
Reposted 2 Days AgoSaved
In-Office
Boston, MA
80K-140K Annually
Senior level
80K-140K Annually
Senior level
Information Technology • Software • Analytics
The HX Client Success Manager ensures client satisfaction and growth by building relationships, providing guidance, and driving account strategies. Key tasks include problem-solving, managing communication, and leading initiatives to enhance customer experience and retention.
Top Skills: Communication SkillsData Analytics
Reposted 2 Days AgoSaved
In-Office
Boston, MA
80K-140K Annually
Senior level
80K-140K Annually
Senior level
Information Technology • Software • Analytics
As an HX Client Success Manager, you will build relationships with clients, ensure satisfaction and growth, and drive outcomes by acting as their trusted advisor.
Reposted 2 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.
Top Skills: Market Intelligence SolutionsSaaS
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