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Top Customer Success Manager Jobs in Boston, MA
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Big Data • Cloud • Software • Database
The Principal Customer Success Manager will lead customer engagement, oversee delivery resources, and drive adoption of MongoDB products, ensuring customer satisfaction and retention.
Top Skills:
AICloudMongoDBSaaS
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.
Top Skills:
Client Management SystemsCrm Software
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills:
Ai ToolsSaaS
Artificial Intelligence • Machine Learning
The Customer Success Manager at Domino is responsible for client relationships, maximizing satisfaction, retention, and revenue, while leveraging data insights for upsell opportunities.
Top Skills:
AIClouderaCRMDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills:
ConfluenceJIRAMonday.ComPendoSalesforceSlack
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Manage customer accounts, drive engagement through technology, conduct QBRs, analyze usage patterns, and create self-service resources to ensure customer success.
Top Skills:
GongPlanhatSalesforceZendesk
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Manage customer relationships through onboarding and long-term engagement, ensuring software adoption and resolving issues while driving value growth and product integration.
Top Skills:
ConfluenceJIRASalesforceSmartsheetZendesk
Big Data • Cloud • Software • Database
The Senior Customer Success Manager acts as the main contact for customers, providing guidance on best practices, resolving issues, and building customer relationships to drive satisfaction and success.
Top Skills:
GainsightSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
New
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Aerospace • Cloud • Fintech • Software • Manufacturing
The Strategic Customer Success Manager will manage strategic enterprise customers, ensuring adoption, performance, and retention, while fostering executive relationships and executing success plans.
Top Skills:
SaaSSoftware Product
Artificial Intelligence • Healthtech • Insurance • Software
The Customer Success Manager will onboard clients, drive product adoption, monitor client health, and provide strategic insights while ensuring high client satisfaction and engagement.
Top Skills:
Data AnalyticsData Visualization ToolsSaaS
Software
As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.
Top Skills:
Aras InnovatorCad Software
Hardware • Logistics • Software
The Customer Success Manager at AutoStore will build and maintain customer relationships, provide support, drive system performance, and promote customer satisfaction through proactive engagement and strategic insights.
Top Skills:
Autostore SolutionsComplex Technical SystemsSoftware
Hardware
The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and driving growth by leveraging technical knowledge and relationship-building skills.
Top Skills:
Ct ScanningEngineering AnalysesManufacturing Processes
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Artificial Intelligence
The Customer Success Manager will manage key customer relationships, drive adoption of Proton’s solutions, and identify growth opportunities, while also handling technical queries.
Top Skills:
Crm SoftwareLookerMixpanel
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills:
Emr SystemsExcel
Financial Services
The Customer Success Manager maintains customer relationships for deployment and adoption of Givzey solutions, ensuring satisfaction and licensing renewals while identifying upsell opportunities.
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills:
AWSAzureVMware
Cloud • Professional Services • Analytics • Consulting • Cybersecurity • Utilities • Big Data Analytics
The Client Success Manager will manage and strengthen client relationships, ensure customer satisfaction, provide support, and develop success strategies to maximize product value.
Top Skills:
Analytics SoftwareCrm ToolsCustomer Success Platforms
Marketing Tech • Software
The Customer Success Manager develops strategies to enhance customer satisfaction, retention, and expansion within existing accounts while collaborating with cross-functional teams.
Top Skills:
AICustomer Relationship ManagementGainsightMarketing Technology
Top Boston Companies Hiring Customer Success Managers
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