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Top Customer Success Manager Jobs in Boston, MA

Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
19 Days AgoSaved
In-Office
Boston, MA
150K-171K Annually
Mid level
150K-171K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services • Generative AI • Big Data Analytics • Automation
The Customer Success Manager will guide client onboarding, facilitate product adoption, retain and grow accounts, and represent client feedback internally.
Top Skills: Digital OnboardingParrot AiTandem Crm
Reposted 12 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 13 Days AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
14 Days AgoSaved
Remote or Hybrid
Boston, MA
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills: GainsightSalesforce
17 Days AgoSaved
Remote or Hybrid
Boston, MA
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
YesterdaySaved
In-Office
Boston, MA
Senior level
Senior level
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills: Crm SystemsGainsightHubspotSalesforce
Reposted YesterdaySaved
In-Office
Boston, MA
Junior
Junior
Software
The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.
Top Skills: SaaS
2 Days AgoSaved
In-Office
Boston, MA
115K-116K Annually
Senior level
115K-116K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.
Top Skills: Ai ToolsCatalystCrm SystemsSalesforce
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Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
Reposted 21 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
3 Days AgoSaved
In-Office or Remote
Boston, MA
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.
Top Skills: Active DirectoryAWSAzureCyberarkGCPLdap
3 Days AgoSaved
In-Office or Remote
Boston, MA
82K-132K Annually
Mid level
82K-132K Annually
Mid level
Security • Software
The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.
Top Skills: Active DirectoryAzure AdCybersecurityGainsightIdentity SecurityLdapNetworkingSaaS
3 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.
Reposted 3 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.
Top Skills: Data AnalysisDigital MarketingPresentation Tools
Reposted 3 Days AgoSaved
In-Office
Boston, MA
110K-125K Annually
Senior level
110K-125K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager leads complex customer accounts, drives adoption and retention, collaborates with cross-functional teams, and supports strategic growth planning.
Top Skills: Crm Best PracticesGainsightSalesforce
Reposted 3 Days AgoSaved
In-Office
Boston, MA
70K-95K Annually
Mid level
70K-95K Annually
Mid level
Information Technology • Design
The Customer Success Manager will manage relationships with enterprise customers, enhance their experience with the SaaS platform, analyze utilization data, reduce churn, drive growth, facilitate onboarding, and collaborate with various teams to improve customer satisfaction.
Top Skills: Salesforce
4 Days AgoSaved
In-Office
Boston, MA
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Cloud • Software
As a Customer Success Manager III, you will enhance customer satisfaction, drive product adoption, manage relationships, and develop strategies for customer success.
Top Skills: Crm SoftwareGongSalesforce
20 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 3 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
11 Days AgoSaved
Hybrid
Boston, MA
100K-160K Annually
Senior level
100K-160K Annually
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
As a Senior Customer Success Manager, you will drive sustainable customer outcomes, manage customer relationships, and ensure product adoption while working closely with various teams to enhance customer satisfaction and retention.
Top Skills: Embedded SystemsHardwareIotSaaS
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