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Top Customer Success Manager Jobs in Boston, MA

Reposted 18 Days AgoSaved
Remote
Boston, MA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
19 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
55K-70K Annually
Junior
55K-70K Annually
Junior
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.
Top Skills: E-CommerceOnline Booking EngineSoftware As A Service (Saas)
Reposted YesterdaySaved
In-Office
Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.
Top Skills: Aras InnovatorCad Software
Reposted YesterdaySaved
Hybrid
Boston, MA
Mid level
Mid level
Hardware • Logistics • Software
The Customer Success Manager at AutoStore will build and maintain customer relationships, provide support, drive system performance, and promote customer satisfaction through proactive engagement and strategic insights.
Top Skills: Autostore SolutionsComplex Technical SystemsSoftware
Reposted 17 Hours AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
3 Days AgoSaved
In-Office
Boston, MA
71K-111K Annually
Mid level
71K-111K Annually
Mid level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo is responsible for driving product adoption and retention, cultivating relationships, and developing strategic account plans to enhance customer satisfaction across enterprise-level accounts.
Reposted 2 Days AgoSaved
Remote
Boston, MA
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
22 Days AgoSaved
Remote or Hybrid
Boston, MA
94K-127K Annually
Mid level
94K-127K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager - Bob Finance manages customer relationships, driving adoption and retention through financial expertise and strategic account management. Responsibilities include utilizing customer health data to identify opportunities for growth and collaborating cross-functionally to align customer priorities with business outcomes.
Top Skills: Epm ToolsFp&ASaaS
4 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills: Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
4 Days AgoSaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Insurance • Software
The AI Customer Success Manager will drive customer success by managing relationships, facilitating renewals, identifying expansion opportunities, and ensuring effective onboarding of AI solutions.
Top Skills: AILarge Language ModelsSaaSVoice Automation
Reposted 23 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
5 Days AgoSaved
In-Office
Boston, MA
75K-85K Annually
Junior
75K-85K Annually
Junior
Manufacturing
The Customer Success Manager will develop trusted relationships with clients, oversee training, resolve inquiries, and drive engagement with Touchplan, while traveling to client sites as needed.
Top Skills: Touchplan
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Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Software
The Customer Success Manager oversees relationships with enterprise clients, driving engagement and adoption of WorkWave's solutions while managing complex projects and maximizing customer value throughout their journey.
Top Skills: Project Management MethodologiesSaaS
6 Days AgoSaved
In-Office
Boston, MA
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Cloud • Software
The Customer Success Manager is responsible for driving customer adoption, retention, and satisfaction while maintaining strong relationships and optimizing platform use. They engage clients, develop success plans, and act as a liaison with the product team to enhance user experience.
Top Skills: CatalystCloud-Based TechnologyDam TechnologiesSalesforce
25 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
6 Days AgoSaved
In-Office
Boston, MA
150K-171K Annually
Mid level
150K-171K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services • Generative AI • Big Data Analytics • Automation
The Customer Success Manager will guide client onboarding, facilitate product adoption, retain and grow accounts, and represent client feedback internally.
Top Skills: Digital OnboardingParrot AiTandem Crm
Reposted 6 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
Manage customer success lifecycle from onboarding to renewals in Aerospace and Defense sectors. Build relationships, drive growth, and demonstrate product ROI.
Top Skills: Ai-Driven ToolsComputer Vision AnalysisWeb-Based CollaborationX-Ray Capture
Reposted 6 Days AgoSaved
In-Office
Boston, MA
Junior
Junior
Marketing Tech
The Customer Success Manager, SMB will manage relationships with SMB customers, focusing on retention, upsell growth, and product adoption while ensuring customer satisfaction and effective communication.
Top Skills: Market Intelligence SolutionsSaaS
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 7 Days AgoSaved
In-Office
Boston, MA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fintech • Payments • Software • Financial Services
As a Customer Success Manager, you'll lead onboarding for SMB customers, enhance adoption, manage customer relationships, and drive retention and growth through data analysis and collaboration.
Top Skills: CrmsCustomer Health PlatformsReporting ToolsSaaS
Reposted 7 Days AgoSaved
Hybrid
Boston, MA
110K-155K Annually
Mid level
110K-155K Annually
Mid level
Fintech • HR Tech • Financial Services
The Customer Success Manager will drive partner engagement, foster growth conversations, lead onboarding, monitor performance metrics, and serve as a trusted advisor for Clasp's employer partners.
4 Days AgoSaved
Remote or Hybrid
Boston, MA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
9 Days AgoSaved
In-Office
Boston, MA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Hardware
As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.
Top Skills: Ai-Driven ToolsEngineering Analyses
Reposted 9 Days AgoSaved
In-Office
Boston, MA
55K-70K Annually
Mid level
55K-70K Annually
Mid level
Fintech
The Client Success Manager will enhance client relationships, drive product adoption, and identify growth opportunities while managing client health metrics and collaborating across teams for operational excellence.
Top Skills: ExcelPowerPointSalesforce
Reposted 17 Hours AgoSaved
Remote or Hybrid
Boston, MA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
HR Tech • Software
As a Principal Customer Success Manager, you will manage complex Enterprise client relationships, drive user adoption, advocate for customer needs, and develop successful strategies while ensuring high engagement and satisfaction levels throughout the customer lifecycle.
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