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Top Customer Success Manager Jobs in Boston, MA
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills:
Ai Tools
Big Data • Cloud • Hardware • Internet of Things • Software
As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.
Top Skills:
Embedded SystemsIotSaaS
Healthtech • Pharmaceutical
The Client Success Manager drives revenue growth by enhancing client engagement, developing tailored strategies, and managing client relationships, supported by a cross-functional team.
Software
As an Associate Customer Success Manager, you'll build relationships with clients, ensuring they achieve business goals using Validity's tools, while managing a portfolio and collaborating with teams.
Top Skills:
Salesforce CRM
Software
The Customer Success Manager at Validity nurtures customer relationships, ensures goal achievement, manages technical accounts, and drives product adoption.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills:
SaaS
Fintech • Payments • Software
As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.
Artificial Intelligence • Software
Guide customers from first value to full adoption, managing onboarding, renewals, and driving product adoption through proactive engagement.
Top Skills:
AIDeveloper ToolsSaaS
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills:
MS OfficeSalesforce
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills:
A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
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HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills:
Epm ToolsFp&ASaaS
Software
As a Customer Success Manager, you will ensure customers achieve maximum value from Aras Innovator through onboarding, technical coaching, and cross-functional coordination.
Top Skills:
Aras InnovatorCad Software
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills:
Crm SystemsGong EngageHubspotOutreachSalesloft
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills:
GainsightSalesforce
Hardware • Logistics • Software
The Customer Success Manager at AutoStore will build and maintain customer relationships, provide support, drive system performance, and promote customer satisfaction through proactive engagement and strategic insights.
Top Skills:
Autostore SolutionsComplex Technical SystemsSoftware
Healthtech • Information Technology • Telehealth
The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.
Top Skills:
GainsightSalesforce
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.
Top Skills:
CRMHubspotSalesforceZoho
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo is responsible for driving product adoption and retention, cultivating relationships, and developing strategic account plans to enhance customer satisfaction across enterprise-level accounts.
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills:
Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you'll manage enterprise accounts, drive renewals, enhance customer relationships, ensure product adoption, and provide strategic insights to maximize value for the client.
Top Skills:
AICRMLarge Language Models (Llms)Salesforce
Top Boston Companies Hiring Customer Success Managers
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