Top Customer Success Manager Jobs in Boston, MA

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.

As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.

Guide SMB customers through onboarding and adoption of the icortica platform: lead implementations, deliver training, manage support tickets, configure workflows, mitigate risk, and communicate with stakeholders to ensure long-term customer health.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Customer Success Manager III at ZoomInfo drives product adoption, retention, and growth by managing strategic account partnerships and ensuring customer satisfaction and business value.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

The Customer Success Manager will guide educators using Onshape, focusing on onboarding, engagement, retention, and relationship management with educational accounts.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Technical Account Manager will manage post-implementation customer accounts, ensuring engagement and growth, delivering guidance, and mitigating risks.

Own a portfolio of SMB law enforcement customers to drive adoption, provide day-to-day support, deliver training, manage escalations, and act as a trusted advisor while collaborating with support and cross-functional teams.

Own post-launch success for a portfolio of K-12 school accounts: drive adoption, retention, expansion, run structured check-ins, analyze usage data, deliver trainings, and provide product feedback to improve outcomes.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.