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Top Customer Success Jobs in Boston, MA

6 Hours AgoSaved
In-Office
Boston, MA
105K-140K
Mid level
105K-140K
Mid level
Software • Database
Manage a portfolio of customers, utilizing 1:1 and 1:Many strategies to drive adoption and customer success with Postman's API platform.
Top Skills: APIsCi/CdGitOauth
Reposted 7 Hours AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills: Customer SuccessSales
Reposted 7 Hours AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
Mid level
Mid level
Fintech • Professional Services • Software • Consulting
As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.
Top Skills: GainsightSalesforce
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YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
60K-65K Annually
Junior
60K-65K Annually
Junior
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
As a Client Concierge, you will engage with Business.com customers through outreach, ensuring they are supported in using the platform and identifying optimization opportunities.
Top Skills: Crm ToolsHubspotSalesforce
YesterdaySaved
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Renewal Specialist will manage contract renewals, drive retention and upsell opportunities, and collaborate with various teams to improve processes.
Top Skills: Billing PlatformsClmCpqExcelGoogle SheetsSalesforce
YesterdaySaved
Hybrid
Boston, MA
68K-102K Annually
Mid level
68K-102K Annually
Mid level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Manage and execute customer email programs, ensuring alignment with customer success goals. Oversee email campaigns, coordinate communications, and manage cross-functional projects to enhance customer experience at Klaviyo.
Top Skills: AsanaBrazeEmail Marketing PlatformsHubspotJIRAKlaviyoMailchimpMonday.ComProject Management ToolsSmartsheetTrello
Reposted YesterdaySaved
Hybrid
Boston, MA
309K-319K Annually
Senior level
309K-319K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Vice President, Customer Success will lead the global Customer Success organization, enhance customer satisfaction, retention, and relationship management, and collaborate cross-functionally.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Hybrid
Boston, MA
16-20
Entry level
16-20
Entry level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.
Top Skills: MS OfficeZendesk
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills: .NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
2 Days AgoSaved
Hybrid
Boston, MA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
AdTech • Big Data • Digital Media • Marketing Tech
The Client Success Director will manage and grow advertiser accounts, drive strategic growth, and ensure client satisfaction through optimized partnerships and strong relationships.
Top Skills: Online AdvertisingWeb Marketing
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