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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Renewal Account Manager oversees renewal processes, manages client relationships, identifies upsell opportunities, analyzes customer data, and collaborates with sales teams.
Top Skills:
SaaSSalesforce
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Account Manager at Hi Marley will manage customer relationships, achieve revenue goals, and collaborate with teams to ensure client satisfaction and value realization.
Top Skills:
Crm SystemsSaaSSms
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Sr. Manager, Oncology Scientific Communications oversees the execution of medical congresses, collaborates with teams to meet goals, and ensures quality and compliance across various events. The role involves managing vendors, enhancing engagement strategies, and sharing insights for continuous improvement.
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
The Head of Growth for Imaging leads business development, strategy, and team mentoring, ensuring technological advancement and market expansion in defense imaging systems.
Top Skills:
Computer VisionElectro-OpticalImage ProcessingImaging TechnologiesInfraredMissile TrackingSensor Data
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead a team of Implementation Consultants to onboard enterprise customers, ensuring exceptional project execution and customer satisfaction. Focus on process improvement and team development alongside cross-functional collaboration.
Top Skills:
AIMarketing Technology SolutionsSaaS
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
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HR Tech • Software • Consulting
The Customer Support Operations Associate will ensure a seamless experience for clients and experts, providing support for operations, resolving queries, and enhancing process efficiencies while fostering relationships and feedback channels.
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Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will troubleshoot complex issues, manage customer support tickets, and improve Rave's SaaS products, requiring strong technical abilities and communication skills.
Top Skills:
DhcpDnsHTMLMySQLOracleSQL ServerTcp/IpXMLZendesk
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.
Top Skills:
SaaS
Healthtech • Information Technology • Security • Software • Cybersecurity
The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.
Top Skills:
Salesforce
Cloud • Healthtech • Social Impact • Software • Biotech
The Global Program Manager will oversee post-sale activities for large enterprise customers in Life Sciences, ensuring seamless implementation, support, and customer success, while also driving long-term strategies for services.
Top Skills:
SaaS
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