Top Customer Success Jobs in Boston, MA

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.

The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.

As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.

As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.