Top Customer Success Jobs in Boston, MA

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Director of Customer Success will enhance enterprise client relationships, ensure adoption of software, manage complex programs, and advocate for customer feedback, all while achieving strategic business outcomes.

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.

The Customer Success Manager will support medical device customers in using the eQMS platform, ensuring compliance and driving customer success through training, relationship management, and technical support.

The Customer Success Associate will support customer relationships, provide technical support, and help navigate contract renewals to ensure customer satisfaction and product adoption.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.

The Customer Success Architect serves as a strategic advisor, guiding customers in utilizing the GitLab DevSecOps platform to achieve their business goals and ensure satisfaction and retention.

The Coaching Customer Success Manager ensures customer satisfaction and retention by managing complex accounts, providing guidance on digital learning programs, and conducting business review meetings to track progress and identify growth opportunities.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

As a Customer Success Specialist, you will manage customer contracts, support renewals, identify upselling opportunities, and collaborate with teams to achieve goals.

The Customer Success Manager ensures customer satisfaction by providing expert support on Microsoft Azure, managing relationships, analyzing cloud environments, and advocating customer needs within CDW.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Strategic Customer Success Manager oversees strategic accounts, ensuring customer success through onboarding, relationship building, and collaboration with sales teams. Responsibilities include monitoring customer health and executing success plans.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.