Top Customer Success Jobs in Boston, MA

Manage customer experiences, driving success through data insights and adoption strategies, while collaborating with various teams and understanding customer needs in the biotech field.

The Customer Success Manager will engage with customers, drive product adoption, monitor usage, and collaborate with internal teams to enhance customer experience and satisfaction.

The Principal Engagement Manager manages key internal and external initiatives, ensuring customer satisfaction throughout project implementation while leading cross-functional teams.

The Principal Engagement Manager will oversee AI integration projects, manage customer engagement, and drive strategic initiatives, providing regular updates to stakeholders and mentoring team members.

The Client Specialist will lead pre-sales activities, build a sales pipeline, develop account plans, manage client relationships, and ensure service delivery success.

The Field Account Manager oversees dealer partnerships, managing account performances, educating dealers, and driving product growth while fostering relationships to prevent churn.

Manage post-sales experience for enterprise clients, ensuring satisfaction, driving adoption, and building strategic relationships through training and support.

The Analyst, Trade Operations manages customer inquiries through various channels, processes sales orders, analyzes sales data, and prepares business reports while adhering to guidelines.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

As a Commercial Sales Engineer, you will provide technical expertise to sales teams, present products, assist clients with onboarding, and communicate client needs to the product team.

Lead ecosystem development and business partnerships, driving strategy and executing high-impact deals within a leading crypto organization.