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Top Customer Success Jobs in Boston, MA

Reposted 17 Hours AgoSaved
Remote or Hybrid
Boston, MA
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills: Customer SuccessCustomer SupportEndpoint Protection Technologies
Reposted 17 Hours AgoSaved
In-Office
Boston, MA
157K-251K Annually
Senior level
157K-251K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.
Top Skills: Ai Tools
YesterdaySaved
Hybrid
Boston, MA
100K-160K Annually
Senior level
100K-160K Annually
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.
Top Skills: Embedded SystemsIotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
2 Days AgoSaved
Hybrid
Boston, MA
106K-196K Annually
Senior level
106K-196K Annually
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills: Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
100K-110K Annually
Mid level
100K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.
Top Skills: Devops Monitoring ToolsLinuxWindows
Reposted 17 Days AgoSaved
In-Office or Remote
Boston, MA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills: Customer SuccessSaaS
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Fintech • Software
The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.
Top Skills: Financial ServicesSaaS
8 Days AgoSaved
In-Office
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
8 Days AgoSaved
In-Office
Boston, MA
202K-226K Annually
Expert/Leader
202K-226K Annually
Expert/Leader
Artificial Intelligence • Fintech • Software • Financial Services • Generative AI • Big Data Analytics • Automation
The Director of Customer Success will enhance enterprise client relationships, ensure adoption of software, manage complex programs, and advocate for customer feedback, all while achieving strategic business outcomes.
Top Skills: AIChurnzeroCRMDigital OnboardingGainsightSalesforce
8 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.
Top Skills: AINlp
16 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
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Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.
Top Skills: ExcelMS OfficePowerPoint
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.
Top Skills: ExcelMS OfficePowerPointProgrammatic Advertising
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
68K-78K Annually
Junior
68K-78K Annually
Junior
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
145K-185K Annually
Senior level
145K-185K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you'll manage enterprise accounts, drive renewals, enhance customer relationships, ensure product adoption, and provide strategic insights to maximize value for the client.
Top Skills: AICRMLarge Language Models (Llms)Salesforce
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills: APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
Reposted YesterdaySaved
Remote
Boston, MA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA
102K-216K Annually
Senior level
102K-216K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.
Top Skills: JIRASalesforceTaskray
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
2 Days AgoSaved
Remote or Hybrid
Boston, MA
45K-50K Annually
Entry level
45K-50K Annually
Entry level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Representative at SambaSafety supports customers by answering inquiries, providing training, and ensuring exceptional service delivery. They document interactions in Salesforce and help customers maximize product value while advocating for their success.
Top Skills: Salesforce
2 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
3 Days AgoSaved
Remote or Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
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