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Top Customer Success Jobs in Boston, MA

Yesterday
Easy Apply
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • Internet of Things • Software • App development • Automation
As a Customer Success Manager, you will build strong relationships with customers, ensuring they derive maximum value from SmartBear products while collaborating with internal teams.
Top Skills: Data AnalyticsSoftware Products
Yesterday
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
Yesterday
Remote
Hybrid
Boston, MA
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor at Rapid7, you'll manage customer relationships, provide product expertise, and advocate for customer needs with a focus on cybersecurity solutions.
Top Skills: A+CcspCloud+GainsightNetwork+Sec+
Yesterday
Hybrid
Boston, MA
99K-126K Annually
Senior level
99K-126K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager drives customer engagement and satisfaction while managing account strategies, renewals, and expansion through collaboration and problem-solving.
Top Skills: CRMGainsightMs Powerpoint
2 Days Ago
Boston, MA
63K-109K Annually
Junior
63K-109K Annually
Junior
AdTech • eCommerce • Food • Marketing Tech • Retail
The Fuel Maintenance & Regulatory Specialist assists in fuel station maintenance, compliance, and risk management, ensuring adherence to regulatory standards and effective vendor management.
Top Skills: CoupaMicrosoft SuiteRemedyServicenow
2 Days Ago
Remote
Hybrid
Boston, MA
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Manage customer account administration, lead implementation of AI-driven projects, and coordinate cross-functional initiatives to enhance support services.
Top Skills: AICRMJIRAPythonSalesforceZendesk
3 Days Ago
Hybrid
Boston, MA
190K-213K Annually
Senior level
190K-213K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Lead client interactions in Medical Affairs, managing projects, coaching team members, maintaining client relationships, and providing thought leadership.
3 Days Ago
Boston, MA
24-24
Entry level
24-24
Entry level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
As a Field Technician, you will install and service DISH products, educate customers, and ensure a positive customer experience while working independently or with a team.
Reposted 3 Days Ago
Hybrid
Boston, MA
118K-160K
Senior level
118K-160K
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.
3 Days Ago
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • eCommerce • Software
The Account Manager ensures the success and retention of dealership partnerships through relationship management, product education, and consultative support, aimed at minimizing churn and encouraging product adoption.
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