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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager drives customer interactions, manages the Customer Impact Plan, oversees delivery, and enhances customer satisfaction through defined metrics and deliverables.
Top Skills:
AIAnalyticsSaaS
AdTech • eCommerce • Food • Marketing Tech • Retail
Develop and implement nutrition programs, manage client partnerships, create communication materials, and support brand visibility through collaboration and service.
Top Skills:
Communications MaterialsNutrition ProgramsPrPresentationsSocial Media
Healthtech • Security • Software • Cybersecurity
The Customer Success Desk Team Lead oversees team operations, supports metrics achievement, mentors team members, and enhances customer experience through effective communication and strategic initiatives.
Top Skills:
GainsightJIRASalesforce
Featured Jobs
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.
Top Skills:
AdaptAdobe After EffectsAdobe AnimateAdobe IllustratorAdobe PhotoshopAdobe PremiereArticulate RiseArticulate StorylineAsanaCamtasiaCSSElucidatEvolveHTMLJavaScriptJIRALearning Management SystemsMS OfficeSmartsheetVyondXapi
Software
The Technical Support Specialist assists users with the SciSure platform, troubleshoots issues, provides product expertise, and coordinates communication between customers and engineering teams.
Top Skills:
JIRAMS OfficeZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer, you will master Agent Core, troubleshoot system issues, and optimize processes with Engineering collaboration.
Top Skills:
APIsBashClisDockerGoJSONKubernetesLinuxmacOSPythonWindowsYaml
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager ensures customer satisfaction by managing relationships, driving user engagement, and collaborating cross-functionally to achieve customer goals.
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Cloud • Healthtech • Information Technology • Productivity • Software
Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.
Top Skills:
GainsightSalesforce
eCommerce • Information Technology • Retail • Software
As a Customer Success Consultant, you'll advise clients, analyze data, manage projects, and drive strategies for marketplace success and growth.
Top Skills:
Ai ToolsGenerative Ai ToolsGoogle SlidesPowerPoint
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