Top Hybrid Jobs in Boston, MA

Lead global enterprise portfolio accounts in electronics, semiconductor, and display industries. Develop go-to-market strategies, multi-year account plans, renewals, expansions, and software adoption initiatives. Coordinate account managers, education specialists, application scientists, product teams, marketing, and R&D. Translate scientific and technical capabilities into business value for executive stakeholders while providing customer and market insight to product leadership.

Administer an arbitration caseload under in-house counsel supervision, draft and file legal documents, prepare for hearings, track deadlines, maintain legal databases and attorney reporting, coordinate dispute resolution activities, process invoices, manage departmental mail, and support collections initiatives.

Leads ServiceNow’s global Deloitte Autonomous Workforce partnership, owning partner strategy, account planning, governance, go-to-market execution, enablement, co-innovation, demand generation, and pipeline growth. The role aligns regional teams, partner executives, technical advisors, and field sales to expand ServiceNow solutions, strengthen partner capabilities, execute global campaigns, and drive revenue across markets.

Lead ServiceNow’s global system integrator partnership strategy, executive alignment, joint business planning, co-selling, deal collaboration, governance, and revenue growth. Develop multi-year partner plans, enable joint offerings, coordinate field sales and solution teams, expand pipeline, and drive sourced and influenced annual contract value. The role also requires managing senior partner relationships, identifying industry solutions, and delivering operational and commercial targets across global and regional teams.

Owns lifecycle email strategy and deployment for complex B2B marketing programs. Responsibilities include audience segmentation, campaign architecture, content journeys, cadence planning, KPI definition, Marketo or comparable-platform deployment, personalization, testing, reporting, compliance, and governance. Partners cross-functionally with campaign, content, audience, analytics, and digital teams to support ABX and buying-group programs across events, webinars, launches, and multi-product or multi-region initiatives.

Owns the ServiceNow platform architecture, engineering standards, governance, integration patterns, and technical roadmap. Reviews and approves designs, directs implementation partners, and leads complex solutions across ITSM, CMDB/CSDM, HRSD, Employee Center Pro, asset management, and IntegrationHub. Oversees platform upgrades, AI capabilities, Discovery, and Dynatrace integrations while translating business needs into scalable solutions. Mentors the platform team and guides long-term enterprise service management strategy.

Provides hands-on technical leadership for scalable full-stack web applications and core platform services. Designs architecture, develops and deploys secure software, resolves distributed-system issues, mentors engineers, and collaborates across product and QA teams. Integrates LLMs, AI-assisted workflows, and agentic capabilities into .NET and Python systems while applying responsible AI practices. Contributes to technical documentation, quality standards, regulatory compliance, and the full software development lifecycle.

Build and maintain detection and response capabilities across enterprise, cloud, and product environments. Responsibilities include developing detections-as-code, triaging alerts, investigating and responding to incidents, conducting digital forensics and threat hunting, automating workflows, building security tooling, supporting SIEM and security data lake pipelines, developing AI-driven security systems, participating in on-call rotations, and mentoring engineers.

Design, develop, deploy, and maintain scalable customer-facing software, APIs, workflows, and data-driven services. Define technical requirements, create implementation plans, automate and test releases, review code and architecture, and drive technical decisions. The role includes mentoring engineers, identifying technical gaps, maintaining engineering excellence, and serving as a product-domain expert while collaborating with product managers, data scientists, team leads, and managers.

Build and operate scalable, personalized lifecycle marketing experiences across email, push, in-app, SMS, WhatsApp, and emerging channels. Own campaign development, segmentation, journey orchestration, templates, dynamic content, integrations, APIs, SQL validation, and quality assurance across Hightouch and Iterable. Develop automation and AI-enabled workflows, establish technical standards, troubleshoot systems, and collaborate with Marketing, Product, Engineering, Data, and Creative teams.

Leads field quality across hardware, accessories, and apparel products; oversees failure analysis, early field failure analysis, and quality laboratory operations. Builds closed-loop quality systems connecting field performance, member feedback, manufacturing, supplier data, and product development. Establishes KPIs, escalation mechanisms, root-cause and corrective-action programs, and executive reporting. Leads cross-functional quality issue resolution and develops a high-performing Field Quality and Failure Analysis team.

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.

Manage and mentor a team of Commercial Account Executives, driving sales strategy, forecasting, lead generation, pipeline management, and performance improvement. Responsibilities include hiring, training, onboarding, coaching, monitoring the sales funnel, and ensuring the team exceeds objectives in a high-growth SaaS and cloud marketplace.