Top IT Jobs in Boston, MA

Lead and scale IT operations for a growing fintech: maintain and upgrade systems, manage day-to-day support and endpoints (Mac/Windows/ChromeOS), define metrics, run large IT projects, manage vendors and office technology, implement security/compliance, expand support coverage, and travel internationally twice yearly.

Senior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead IT strategy and day-to-day technology operations for a behavioral health nonprofit. Manage infrastructure, MSP relationships, security and compliance (HIPAA/PII), AV and voice systems, website and business applications, budgets, and data management. Develop multi-year technology plans and enforce policies to support mission-critical services.

Provide on-site first-line IT support at the Boston HQ: provision hardware, manage Google Workspace access, onboard/offboard users, troubleshoot Windows and macOS devices, maintain Zoom Rooms and AV, support LAN/Wi-Fi and printers, document tickets, escalate complex issues, and assist with IT projects and rollouts.

Provide autonomous IT leadership for multiple Eataly locations: implement IT strategy, manage projects and POS systems, support new store technology rollouts, resolve system issues, and create SOPs and SLAs.

Provide Tier 1 and Tier 2 Windows-based end-user support (desk-side, phone, remote), manage accounts and devices, troubleshoot networks and AV, support Zoom/Teams/DocuSign/Verkada, maintain IT inventory and documentation, and assist with infrastructure projects and user training.

Serve as primary CRM/EHR (Salesforce Health Cloud) administrator and provide enterprise desktop and help-desk support. Manage user accounts, security (firewalls, IDS, access controls), MDM (Intune, JAMF), backups, print management, technical documentation, onboarding/offboarding, training, troubleshooting, and IT projects to support staff and clinical operations.

Provide helpdesk and systems support across hardware, software, security, NOC, and network engineering tasks. Troubleshoot issues, maintain IT resources, assist with cybersecurity, programming, analytics, and data center management, and support special projects.

Provide Tier 1 support for end users: troubleshoot hardware, software, and peripherals; respond via phone/email/chat/ticketing; set up/configure equipment; document tickets; coordinate vendor repairs; perform occasional on-site visits; contribute to documentation and process improvements.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Provide day-to-day IT operations for 50–60 clients, focusing on onboarding/offboarding, tech procurement, ticket response via email/Slack/meetings, documentation maintenance, process improvement, and co-facilitating client security training.

Provide Tier 1 and Tier 2 IT support for a remote workforce: troubleshoot hardware, macOS, software, identity and SaaS issues; manage onboarding/offboarding, user access (SSO/MFA), device provisioning, asset inventory, and SaaS administration; create documentation; support IT projects and process improvements to enhance employee experience and security.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Provide on-site and remote IT support as the primary Boston office resource, own complex support tickets, administer endpoints, identity, cloud and networking tasks, write automation scripts (PowerShell/Python), leverage AI tools for automation and documentation, maintain security and compliance (HIPAA, SOC2, HITRUST, ISO27001), and contribute to infrastructure and process improvements.

Provide first- and second-level technical support for campus users via phone, email, walk-in, remote, and on-site; troubleshoot software and hardware (laptops/desktops), perform repairs, manage inventory and incidents, and support identity/hardware management systems (Entra/Intune/JAMF).

Provide technical support and troubleshooting for IT systems, respond to user incidents, monitor system health, escalate complex issues, document resolutions, and assist with system maintenance and deployments.

Manage multi-site IT support operations for a manufacturing organization: lead L1/L2 teams, resolve hardware/software issues, oversee infrastructure, enforce cybersecurity, coordinate vendors, manage imaging and deployments, document systems, and align IT with production goals.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Hands-on individual contributor managing macOS and Windows endpoints, enforcing CIS controls with Jamf and Intune, scripting Automox Worklets (Bash/PowerShell), automating identity and SaaS provisioning, administering AWS/Azure IAM, owning help desk tickets (L1/L2), and driving workflow automation and continuous improvements.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Own and evolve IT operations for a remote, multi-location organization: device provisioning, user lifecycle and access management, Microsoft 365/Azure AD administration, MDM, endpoint security, patching, VPNs, and vendor/licensing management. Maintain IT policies, documentation, and support onboarding while contributing to infrastructure projects and cross-functional IT initiatives.