Top IT Jobs in Boston, MA

Support IT team with desktop support, Windows 11 upgrades, Office/Microsoft 365 installations, inventory tracking, and hands-on assistance for office moves. Coordinate upgrades with employees, follow documented procedures, and provide daily end-user support while learning system integration and troubleshooting.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

The Director of IT Enterprise Applications leads the strategy and delivery of SmartBear's enterprise applications while managing a high-performing team, ensuring alignment with business objectives through technology solutions.

Lead end-to-end IT operations including helpdesk, onboarding/offboarding, identity and access management, endpoint lifecycle (primarily macOS via MDM), asset and vendor management, AV/Wi‑Fi support, reporting dashboards, SOC 2/HITRUST audit readiness, process automation, and procurement coordination.

Provide Tier 1 and Tier 2 Windows-based end-user support (desk-side, phone, remote), manage accounts and devices, troubleshoot networks and AV, support Zoom/Teams/DocuSign/Verkada, maintain IT inventory and documentation, and assist with infrastructure projects and user training.

Lead and operate enterprise virtual infrastructure, backups, DR orchestration, and storage platforms. Administer AD/O365 hybrid services, participate in data center buildouts, and drive lifecycle, patching, and compliance activities.

The IT Infrastructure Manager oversees infrastructure operations, leads a team, ensures systems are secure and performs well, and drives continuous improvement initiatives.

The IT Support Engineer administers IT systems, provides tech support, manages cloud services, and works collaboratively within a hybrid team.

Administer Microsoft 365 platforms and endpoint management, lead incident responses, implement automation, and drive technology adoption for operational excellence.

Lead IT operations and technical program delivery for a compliance-driven telehealth startup. Own escalations, identity and access management (Okta), Google Workspace and Slack administration, SaaS integrations (SAML/SCIM/APIs), device provisioning, monitoring, and automation. Drive cross-functional projects, incident RCA, onboarding and access governance, audit readiness for HIPAA and SOC 2, and continuous improvement of IT processes and employee experience.

Provide first-tier IT support and system administration for advisors and employees. Troubleshoot issues, manage user setups and data imports (Salesforce), maintain CRM and business systems, coordinate with vendors, and participate in IT projects and team meetings. Heavy email support and focus on collaborative remote work.

The Senior IT Manager will lead the IT department, develop strategies, manage a team, and ensure IT initiatives support business growth. Responsibilities include IT operations, security compliance, and managing IT resources across locations.

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

Provide hands-on end user and platform support, troubleshoot IT tickets, manage assets, and collaborate with technical and business stakeholders.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

The Senior Manager, IT oversees end-user technology and IT operations, ensuring compliance with regulatory requirements and supporting organizational needs. Key responsibilities include managing infrastructure, user support, vendor management, compliance, and continuous improvement projects.

Lead Nue's corporate IT: set strategy, build and mentor the IT team, own identity/access and SaaS governance, manage endpoints (MDM/EDR), drive SOC 2/SOC 1 audit readiness, run corporate incident response, oversee IT operations, automation, vendor governance, and partner with Engineering and a fractional vCISO.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

The IT Support Specialist manages system infrastructure, coordinates IT activities, resolves technical issues, and supports software installation and maintenance.

Provide technical support by troubleshooting hardware, software, and network issues, while monitoring system health and managing user accounts and devices.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.