Top IT Jobs in Boston, MA

Support IT team with desktop support, Windows 11 upgrades, Office/Microsoft 365 installations, inventory tracking, and hands-on assistance for office moves. Coordinate upgrades with employees, follow documented procedures, and provide daily end-user support while learning system integration and troubleshooting.

The IT Infrastructure Managed Services Director leads cloud and network architecture solutions, drives business growth, and mentors teams, ensuring exceptional service delivery and client satisfaction.

The Director of IT Enterprise Applications leads the strategy and delivery of SmartBear's enterprise applications while managing a high-performing team, ensuring alignment with business objectives through technology solutions.

Provide concierge-level on-site technical support for senior executives: troubleshoot complex IT issues, coordinate vendors and IT teams, support executive meetings and travel, analyze platform trends, and present findings to IT leadership to improve executive technology experience.

Provide technical assistance for hardware, software, and network systems; configure and deploy workstations and accounts; maintain IT infrastructure; manage inventory and procurement; document and resolve incidents per SLAs; report/escalate security incidents and support end-users to improve processes.

Provide Tier 1 and Tier 2 Windows-based end-user support (desk-side, phone, remote), manage accounts and devices, troubleshoot networks and AV, support Zoom/Teams/DocuSign/Verkada, maintain IT inventory and documentation, and assist with infrastructure projects and user training.

Lead and operate enterprise virtual infrastructure, backups, DR orchestration, and storage platforms. Administer AD/O365 hybrid services, participate in data center buildouts, and drive lifecycle, patching, and compliance activities.

The IT Infrastructure Manager oversees infrastructure operations, leads a team, ensures systems are secure and performs well, and drives continuous improvement initiatives.

The IT Support Engineer administers IT systems, provides tech support, manages cloud services, and works collaboratively within a hybrid team.

Administer Microsoft 365 platforms and endpoint management, lead incident responses, implement automation, and drive technology adoption for operational excellence.

The Senior IT Manager will lead the IT department, develop strategies, manage a team, and ensure IT initiatives support business growth. Responsibilities include IT operations, security compliance, and managing IT resources across locations.

Provide hands-on end user and platform support, troubleshoot IT tickets, manage assets, and collaborate with technical and business stakeholders.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

The Senior Manager, IT oversees end-user technology and IT operations, ensuring compliance with regulatory requirements and supporting organizational needs. Key responsibilities include managing infrastructure, user support, vendor management, compliance, and continuous improvement projects.

Manage site IT services and teams to deliver end-to-end IT support for manufacturing operations. Drive ITIL-based service improvements, incident/change/problem management, business continuity, compliance and monthly reporting. Collaborate with internal IT, operations, and external customers to embed site requirements in projects, control risks, manage budgets, and improve service metrics. Provide leadership, staffing, and training for the site IT function and support audit, project management, and escalation during major incidents.

Lead Nue's corporate IT: set strategy, build and mentor the IT team, own identity/access and SaaS governance, manage endpoints (MDM/EDR), drive SOC 2/SOC 1 audit readiness, run corporate incident response, oversee IT operations, automation, vendor governance, and partner with Engineering and a fractional vCISO.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

The IT Support Specialist manages system infrastructure, coordinates IT activities, resolves technical issues, and supports software installation and maintenance.

The IT Business Systems Analyst supports and manages business systems, resolves application issues, and collaborates with stakeholders to enhance efficiency.

Provide technical support by troubleshooting hardware, software, and network issues, while monitoring system health and managing user accounts and devices.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The IT Operations Specialist provides Tier II support for desktops, laptops, printers, and mobile devices, focusing on setup, configuration, and troubleshooting. Responsibilities include hardware maintenance, remote support, asset lifecycle management, and assisting with AV setups.

The Senior IT Operations Analyst resolves complex IT issues, mentors analysts, collaborates with engineering, and drives automation and AI improvements in operations.

The IT System Administrator will set up and maintain IT infrastructure, administer Jira Cloud and Google Workspace, provide technical support for macOS devices, and ensure IT security practices. This role requires effective ticket management and strong operational skills.

The IT Specialist will provide IT support, manage hardware and infrastructure, oversee procurement, and ensure compliance with security standards for local and remote staff.