Top Tech Support Jobs in Boston, MA

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer engages with customers to resolve technical issues, collaborating across teams to enhance customer satisfaction and improve processes.

Provide technical support for customers, diagnose hardware/software issues, coordinate repairs, collaborate with engineering and sales teams.

The Senior Technical Support Specialist enhances technical depth at the Global Service Desk, addresses complex support issues, mentors staff, and drives process improvements.

Provide advanced Tier 2 technical support for ZOLL products, handle customer inquiries and escalations, and ensure high customer satisfaction.

As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

The Applications Engineering Manager leads a team to ensure timely and efficient custom product quotations. Responsibilities include managing processes, collaborating with teams, and engaging with customers while optimizing engineering solutions.

Provide technical support to Commercial Service, Marketing, and Production teams, handling data entry, processing requests, invoicing, and maintaining quality control.

Lead technical support for complex product issues, develop strategies, mentor team, manage quality assurance, and ensure alignment with business objectives.

As a Technical Support Specialist, you will provide support for external customers, manage support cases, and collaborate with internal teams while enhancing customer experience through effective communication and problem-solving skills.

As a Technical Support Engineer, you'll troubleshoot complex technical issues for enterprise customers, ensuring successful platform adoption and acting as a valuable technical advisor, with a focus on service escalation and communication.

As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.

Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.

The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.

The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.

The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.

Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.

The Technical Support Engineer will provide assistance with YugabyteDB, troubleshoot technical issues, collaborate with teams, and contribute to customer knowledge bases.

Lead the technical support function for a new product, mentor support agents, resolve technical issues, and optimize processes.

As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.

The Technical Support Engineer provides customer support, resolves technical issues, collaborates with teams, and contributes to process improvements in the APJ region.