Top Tech Support Jobs in Boston, MA

As an IT Service Desk Analyst, you will escalate complex issues, mentor team members, resolve technical issues, maintain customer satisfaction, and improve processes.

Provide technical support for Windows and macOS systems, troubleshoot hardware/software issues, manage IT hardware, and deploy software tools.

This co-op position involves supporting the IT Solutions Engineering team through hands-on projects, system testing, and troubleshooting in supply chain technology.

The Operations Analyst monitors IBM technologies, provides tier-1 support, analyzes incidents, and collaborates with stakeholders to ensure service delivery and process improvements.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The Director of IT leads IT strategy, overseeing operations, staff mentoring, budget management, data security, and digital transformation initiatives to align technology with business goals.

Manage IT systems support, oversee teams, ensure system performance, train staff, and maintain documentation while collaborating globally to improve technology efficiency.

This role involves leading a technical support team, managing incident processes, collaborating cross-functionally, and driving operational improvements in healthcare tech.

Manage IT infrastructure, ensure data center runs smoothly, lead a team of engineers, plan capacity growth, and handle vendor relations.

Lead global GxP IT support, establishing processes, ensuring compliance, managing performance, and collaborating with cross-functional teams for operational excellence.