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Top Tech Support Jobs in Boston, MA
The Senior Technical Support Engineer at Wasabi will provide leadership in resolving complex customer issues related to cloud storage, support client integration with Wasabi Cloud Storage, and collaborate with various internal teams to enhance service. They will also conduct deep dives for root cause analysis and performance metrics improvement.
The Support Engineer will collaborate with various teams to address technical customer issues, deliver support experiences, analyze logs and configurations to identify root causes, enhance technical documentation, and contribute to team growth through workshops and tooling.
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As a Technical Support Specialist, you will be the primary contact for resolving technical customer issues, provide internal support for related queries, and collaborate with various teams to ensure customer satisfaction and solution delivery.
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Design, develop, and deliver TrakCare training courses focusing on Clinical and Patient Administration Systems. Evaluate and update training content to ensure effectiveness. Requires Healthcare background and previous Clinical Information Systems experience.
The Robotics Technologist will conduct market research in AI and Robotics, develop tools for team updates on industry trends, manage relationships with industry partners, and initiate proof of concept projects.
As a Technical Support Engineer at Flatfile, you will handle customer inquiries related to technical issues, particularly with APIs and SDKs. Your role includes troubleshooting complex problems, creating reusable code examples, collaborating with the engineering team, and documenting issues in the knowledge base. You will also provide technical mentorship to ensure high-quality support delivery.
The IT Support Engineer will serve as an escalation point for the Service Desk, mentor the team, and support office users across multiple locations. Responsibilities include automating processes, managing projects, developing documentation, and collaborating on problem resolution while supporting a complex tech environment.
As a Technical Support Expert, you will provide Level 3 support for the Nexthink solution, handling complex technical issues, validating processes, ensuring resolution of support tickets, and coordinating with engineering teams. You'll also contribute to the knowledge base and engage in customer advocacy.
As a Support Engineer - Tier 1 at mabl, you will research and troubleshoot customer issues, ensuring resolution and improving customer success processes. This role involves working cross-functionally to enhance the customer experience, utilizing your knowledge of QA/Automation and web applications.
The role involves providing temporary administrative support during specific weeks, including tasks such as printing, sorting, and filing paperwork. Candidates should be reliable and organized with good communication skills.
Top Companies in Boston, MA Hiring Tech Support Roles
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