Top Support Engineer Jobs in Boston, MA

As a Support Advisor, you'll solve complex technical problems for clients, collaborate on the support team, and improve your communication skills while learning new technologies.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The role involves shaping technical support for the Health Suite Patient Monitoring Platform, providing troubleshooting support, delivering training, and monitoring product performance, while driving customer satisfaction and process improvements.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior IT Support Engineer will manage IT systems, provide onsite and remote support, lead automation processes, and ensure systems security and compliance.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

The Senior IT Support Engineer will manage IT infrastructure, including networks, endpoint management, SaaS provisioning, and conference room technology in a fast-growing startup. Responsibilities include maintaining network health, managing user permissions, and collaborating with cross-functional teams while ensuring reliable IT systems.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.

The Remote Support Engineer resolves technical issues through remote support, documents service requests, and prioritizes customer needs to maintain system functionality and satisfaction.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

The Support Engineer acts as a key link between IT support and engineering, investigating complex issues, developing fixes, and improving application functionality in a clinical environment.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.

The Senior Customer Support Engineer will resolve customer issues, collaborate with various teams, and mentor new engineers while managing feedback and documentation.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.