Top Support Engineer Jobs in Boston, MA

The Senior IT Support Engineer will bridge 2nd and 3rd line support, mentor junior staff, manage device fleets, and build self-service tools.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

Customer Support Engineers provide front-line technical support for CyberArk's enterprise customers, resolving technical issues via web, phone, and email. They troubleshoot complex problems, document inquiries, and collaborate with global teams to ensure customer satisfaction.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

As a Customer Support Engineer, you will provide expert technical support to customers, troubleshoot issues, and enhance product adoption while collaborating with internal teams.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Senior Application Support Engineer will provide support for production systems, primarily focusing on Workday and Salesforce, troubleshooting issues, managing incidents, and implementing improvements across multiple business units.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

As a Senior Support Engineer, you'll troubleshoot technical issues, support users, collaborate with engineering, and improve documentation for workflow automation at n8n.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.

Seeking a Senior Support Engineer to assist IT professionals by providing technical support for Azure Virtual Desktop and related Microsoft technologies, ensuring successful deployments and issue resolution.

The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.

Customer Support Engineers provide technical support to CyberArk's global enterprise customers, troubleshoot issues, and document inquiries while collaborating with internal teams for long-term success.

The Sr. Support Engineer, SAP Basis provides remote support for SAP applications, troubleshooting issues, managing accounts, and ensuring high-quality customer experience.

The Developer Support Engineer will diagnose customer issues, implement fixes, and enhance the support engineering function, ensuring efficient resolution for users.

The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.

As a Customer Support Engineer, you will troubleshoot technical issues, engage with customers, identify bugs, and provide feedback to improve products, all while being backed by a responsive engineering team.

The role involves resolving complex customer issues, providing technical support, interfacing with R&D, and maintaining records of problem resolutions while supporting IP network systems.