Top Support Engineer Jobs in Boston, MA

The Senior IT Support Engineer will bridge 2nd and 3rd line support, mentor junior staff, manage device fleets, and build self-service tools.

As a Support Advisor, you'll solve complex technical problems for clients, collaborate on the support team, and improve your communication skills while learning new technologies.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The role involves shaping technical support for the Health Suite Patient Monitoring Platform, providing troubleshooting support, delivering training, and monitoring product performance, while driving customer satisfaction and process improvements.

The Senior IT Support Engineer will manage IT systems, provide onsite and remote support, lead automation processes, and ensure systems security and compliance.

Provide expert remote support for SAP applications, troubleshoot complex customer issues, offer training, and manage key accounts as a technical advisor.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.

Collaborate with enterprise customers to troubleshoot technical issues and improve their use of BlueCat products, ensuring optimal customer satisfaction.

As an Enterprise Support Engineer, you will assist enterprise customers with technical issues, provide optimization guidance, and ensure excellent communication within BlueCat for effective problem resolution.

The Senior IT Support Engineer will manage IT infrastructure, including networks, endpoint management, SaaS provisioning, and conference room technology in a fast-growing startup. Responsibilities include maintaining network health, managing user permissions, and collaborating with cross-functional teams while ensuring reliable IT systems.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.