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Top Support Engineer Jobs in Boston, MA
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
The Support Engineer II will serve as a technical liaison for agency and brand partners, focusing on problem-solving, project managing integrations, and providing technical guidance in programmatic advertising.
Top Skills:
BigQueryPostmanPythonSQL
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Support Engineer at GitLab, you'll collaborate with public sector organizations to support and resolve issues in their GitLab environments, create and update documentation, and maintain customer-facing cases throughout the support lifecycle. You will also work with cross-functional teams to build features and fix bugs, participate in on-call coverage, and contribute to the source code as needed.
Aerospace • Hardware • Information Technology • Software
The Field Support Engineer provides technical support for aviation satellite communications, including troubleshooting, training, and customer education, ensuring customer satisfaction and system performance.
Top Skills:
AvionicsCisco CcnaCrm SoftwareElectrical EngineeringIp-Based SystemsMicrosoft Office SuiteSatellite Communication Systems
Fintech • Information Technology • Payments • Software • Financial Services
The Senior Support Engineer will provide production support for Kubernetes trading services, automate processes using Python, and enhance monitoring systems.
Top Skills:
ArgocdAWSFalcon LogscaleFixGCPGrafanaJenkinsKubernetesPrometheusPythonSQL
Artificial Intelligence • Healthtech • Information Technology • Natural Language Processing • Software • Analytics • Generative AI
Provide expert-level support for NetSuite and Salesforce, troubleshoot issues, manage integrations, and collaborate with teams for smooth operations.
Top Skills:
JavaScriptNetSuiteRest ApisSalesforce
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Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Customer Technical Support Engineer provides technical support for a SaaS product, troubleshooting issues, managing cases, and collaborating with teams to ensure customer satisfaction.
Top Skills:
AWSCloud-Based SolutionsHl7JIRAPostmanSaaSSalesforce
Cloud • Information Technology
The Support Engineer will facilitate integration between client systems and the EON platform, troubleshoot issues, and assist in product development.
Top Skills:
Api DesignNoSQLProgramming LanguagesRestful Web ServicesScripting LanguagesSQL
Healthtech • Financial Services
As a Senior IT Support Engineer, you will provide IT support to executives, maintain IT resources, troubleshoot issues, and collaborate with teams to improve service and efficiency.
Top Skills:
DhcpDnsFirewallsGroup PolicyMac SystemsMicrosoft 365Network ConnectivityVMwareVpn ClientsWindows Server
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Information Technology • Software • Consulting
The Application Support Engineer provides L2/L3 support for production environments, troubleshooting issues, and ensuring application stability and performance.
Top Skills:
JavaPl/SqlShell ScriptingSQLUnix
Consumer Web • Healthtech • Insurance • Software • Pharmaceutical
The Support Engineer, Supplier resolves technical issues, improves integration processes, and provides customer support to ensure efficient equipment ordering in healthcare settings.
Top Skills:
ApigeeCsvDatadogGrafanaInsomniaJSONPostmanRestRuby On RailsSoapSoapuiSQL
Cloud • Software
You will provide technical support for Linux desktop and server environments, own support cases, and ensure customer satisfaction while maintaining knowledge articles and assisting team communication.
Top Skills:
BashCC++GoJavaScriptKvmLinuxPerlPythonRubyUbuntuVirtual BoxVMware
Software
As a Support Engineer, you will provide technical support for Cyara products, ensuring customer satisfaction through effective communication, troubleshooting, and relationship building, while representing customer needs internally.
Top Skills:
Aws Cloud ServicesContact Centers SoftwareCSSElasticsearchGrafanaHTMLIvrJIRAJqueryMicrosoft Server Operating SystemsSalesforceSipSplunkSumologicVoipWeb TechnologiesZendesk
Cloud • Other
As a WordPress Support Engineer, you will provide front-line customer support, solve technical issues, write knowledge base articles, and assist with site migration on a variety of platforms.
Top Skills:
ApacheCpanelHelpdesk ToolsLinuxLive ChatMySQLNginxPHPSshWordpressWp-Cli
Cloud • Information Technology • Cybersecurity
The Technical Support Engineer will provide remote and occasional onsite support for clients, focusing on troubleshooting hardware, software, and connectivity issues while ensuring excellent customer service.
Top Skills:
Active DirectoryApple OsCitrixMS OfficeRemote Service Center SoftwareTerminal ServicesVMwareWindows Os
Fintech • Payments • Financial Services
The Senior System Support Engineer leads complex incident resolution, designs monitoring systems, conducts root cause analyses, and mentors junior team members.
Top Skills:
Incident ManagementRoot Cause AnalysisSystems Monitoring
Information Technology • Consulting
The Technical Support Engineer provides post-sales support by troubleshooting and resolving customer issues, creating documentation, and improving service efficiency.
Top Skills:
APIsDatadogGitPostmanSaaS
Information Technology • Software
As a Senior Technical Support Engineer, you will handle customer relations, debugging, and collaboration with engineering teams to solve complex issues, aiming for high customer satisfaction.
Top Skills:
Cloud ComputingDistributed DatabasesKubernetesMongoDBSQL
Healthtech
The Software Engineer will support enterprise clients by managing support tickets, resolving issues, collaborating with internal teams on product improvements, and ensuring customer satisfaction in a fast-paced environment.
Top Skills:
SalesforceSQL
Cybersecurity
The Deployment and Technical Support Engineer provides solutions-based support to major customers, troubleshooting and deploying the ThreatConnect product, while ensuring strong customer relationships and addressing technical challenges with excellent communication skills.
Top Skills:
JavaJava Virtual MachineJbossLinuxMySQLNetworking TechnologiesPkiPostgresRdbmsSslTls
Security
The Senior Technical Support Engineer provides high-level technical support for customers, troubleshooting complex issues, and collaborating with teams to enhance product quality and customer satisfaction.
Top Skills:
APIsCdnsCloud NetworkingFirewallsGitHTTPJavaScriptPostman
Information Technology • Software • Consulting
The DevOps Engineer will lead software migrations, manage batch processing, optimize automation, and collaborate with teams on deployments and testing.
Top Skills:
AutosysControl-MCronGitlabJavaJenkinsPerlPythonShellSvnSybaseTerraformUnix/Linux
Software
As a Support Engineer at WordPress VIP, you'll troubleshoot and provide technical support for top clients, requiring communication skills and WordPress expertise.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptPHPRest ApisWordpressWp-CliZendesk
Software
The Technical Support Engineer will assist customers with performance-related issues in WordPress, providing advanced troubleshooting and optimizations for a better experience.
Top Skills:
CSSGitGrafanaHTMLJavaScriptPHPWordpress
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