Top Support Engineer Jobs in Boston, MA

The Senior IT Support Engineer will bridge 2nd and 3rd line support, mentor junior staff, manage device fleets, and build self-service tools.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.

Customer Support Engineers provide technical support to CyberArk's global enterprise customers, troubleshoot issues, and document inquiries while collaborating with internal teams for long-term success.

The Developer Support Engineer will diagnose customer issues, implement fixes, and enhance the support engineering function, ensuring efficient resolution for users.

The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.

The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.

The Sr. Support Engineer ensures system stability by providing expert support, resolving incidents, overseeing SDLC administration, and maintaining documentation and security compliance.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Support Engineer, you'll facilitate customer success by resolving technical issues, educating customers, and improving product usability. You'll work closely with developers on troubleshooting and enhancing documentation, and identify underlying trends to suggest product improvements.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.

As a Support Engineer, you will resolve technical issues, collaborate with engineering, support enterprise customers, and maintain documentation for the Aerospike database platform.

The Product Support Engineer will handle customer environments, resolve Hadoop and Spark issues, and ensure optimal performance during migrations and upgrades.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.