Top Support Engineer Jobs in Boston, MA

Provide technical support to customers, troubleshoot issues, and enhance product knowledge. Collaborate with teams and manage documentation. Participate in on-call support.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Operations Support Engineer will manage and optimize systems, handle data tasks, troubleshoot software issues, and improve workflows in the Technology department.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

The Senior Product Support Engineer ensures customer success by providing expert technical support, troubleshooting issues, and collaborating with product teams. This role involves in-depth product knowledge, customer training, and feedback synthesis to enhance product offerings.

The IT Support Engineer will design, implement, and manage voice communication infrastructure, troubleshoot issues, and enhance customer experience through telecom solutions.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

As an Integration Support Engineer, you will enhance integration support efficiency, collaborate with various teams, manage integration health, and ensure client satisfaction in healthcare integration processes.

As a PostgreSQL Database Support Engineer, you'll assist DBA teams with troubleshooting, create knowledge base articles, and author community blogs while focusing on performance tuning and high availability solutions.

Support Engineer needed for technical support of Label Studio. Responsibilities include troubleshooting, documentation, process improvement, and collaboration with teams.

As a Super Intelligence HPC Support Engineer, you'll manage incidents for hyperscale GPU clusters, ensuring reliability and performance, and collaborating with engineering teams.

As a Mobile Developer Support Engineer, you will provide technical support for developers integrating with our SDK, troubleshoot issues, maintain support resources, and assist during high-priority incidents while growing your technical knowledge.

The Triage/Tier 1 IT Support Engineer is the first line of support, responsible for triaging support requests and collaborating with internal teams for resolution while ensuring excellent customer service.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

As a Software Engineer, you will design, develop, and maintain .NET applications, including migrating legacy systems, with a focus on quality code and continuous improvement.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

As a Support Engineer, you'll troubleshoot technical issues, manage support tickets, collaborate with teams, and maintain documentation. Emphasis on customer empathy is crucial.

As a Remote Support Engineer I, you'll provide remote assistance for IT issues, troubleshoot applications, and manage user access while collaborating with a team to improve client experience.

As a Support Engineer, you will troubleshoot complex customer issues involving SQL queries, data pipelines, and integrations. Collaborate with engineering to resolve bugs, optimize performance in data sources, and develop tools to enhance customer response times. You'll also document insights and partner with teams to translate customer needs into actionable improvements.

As a Senior Support Engineer, you will tackle complex customer challenges, mentor support engineers, design scalable processes, and bridge communications between customers and engineering teams.

As a Support Engineer, you'll resolve complex technical issues, provide mentorship, and document processes while contributing to customer success and support operations for AI-assisted coding tools.

As a Japanese-Speaking Support Engineer, you will deploy AVD environments, provide customer support, demonstrate technical expertise, and collaborate with teams to enhance customer satisfaction.