Top Support Engineer Jobs in Boston, MA

The Senior IT Support Engineer will bridge 2nd and 3rd line support, mentor junior staff, manage device fleets, and build self-service tools.

As a Support Advisor, you'll solve complex technical problems for clients, collaborate on the support team, and improve your communication skills while learning new technologies.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Provide technical support to the workforce across ChromeOS and macOS, manage SaaS tools, enhance IT operations, and ensure secure environments while collaborating with internal teams.

The Senior Customer Support Engineer troubleshoots, repairs, and maintains laboratory equipment, trains engineers, and ensures customer satisfaction through effective communication and service.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The role involves shaping technical support for the Health Suite Patient Monitoring Platform, providing troubleshooting support, delivering training, and monitoring product performance, while driving customer satisfaction and process improvements.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

Lead the remote installation and support of Imaging Digital Solutions products, ensuring customer satisfaction and resolving technical issues.

The role involves managing user access, onboarding, and offboarding in a fast-paced environment while providing end-user support and troubleshooting across technologies like Microsoft 365 and Active Directory.

The Sr. Support Engineer ensures system stability by providing expert support, resolving incidents, overseeing SDLC administration, and maintaining documentation and security compliance.

The Senior IT Support Engineer will manage IT systems, provide onsite and remote support, lead automation processes, and ensure systems security and compliance.

Provide expert remote support for SAP applications, troubleshoot complex customer issues, offer training, and manage key accounts as a technical advisor.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.