Top Support Engineer Jobs in Boston, MA

The role involves managing complex technical problem solutions, providing international support, and developing software solutions through various technologies, primarily in healthcare IT.

Manage complicated problems in technical environments, provide support for applications, and take responsibility for solution outcomes.

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

The Senior IT Support Engineer will bridge 2nd and 3rd line support, mentor junior staff, manage device fleets, and build self-service tools.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The IT Support Engineer administers IT systems, provides tech support, manages cloud services, and works collaboratively within a hybrid team.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The IT Support Engineer will manage IT operations, assist with onboarding, provision devices, and provide technical support for users and systems.

As an Application Support Engineer I, you will diagnose software issues, assist customers, document cases, and collaborate on product enhancements.

Lead technical support for Tier-1 production applications, triage incidents, guide engineers, and develop software solutions while ensuring system reliability.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

The role involves resolving complex customer issues, providing technical support, interfacing with R&D, and maintaining records of problem resolutions while supporting IP network systems.

Customer Support Engineers provide front-line technical support for CyberArk's enterprise customers, resolving technical issues via web, phone, and email. They troubleshoot complex problems, document inquiries, and collaborate with global teams to ensure customer satisfaction.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

The software engineer will build full-stack features for Kora's voice AI agent, integrating data, refining prompts, and expanding multi-modal capabilities while mentoring peers and ensuring technical quality.

Collaborate with enterprise customers to troubleshoot technical issues and improve their use of BlueCat products, ensuring optimal customer satisfaction.

As an Enterprise Support Engineer, you will assist enterprise customers with technical issues, provide optimization guidance, and ensure excellent communication within BlueCat for effective problem resolution.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

The Sr. Cloud Support Engineer will provide high-quality customer support, troubleshoot network security issues, and collaborate with various teams to enhance customer satisfaction.

The Application Support Engineer will support, migrate, and test applications in Oracle Cloud Infrastructure, focusing on backend admin for Oracle EBS and user support, while managing project tasks and collaboration with teams.

The Training Support Engineer at SpecterOps supports training operations by resolving technical issues, monitoring course labs, and ensuring smooth deployment and delivery of training courses.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.