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Top Support Engineer Jobs in Boston, MA

Reposted YesterdaySaved
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Remote
Boston, MA
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Expert/Leader
Expert/Leader
Cloud • Information Technology
The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.
Top Skills: Aws S3Cloud StorageDistributed SystemsDnsHTTPLinuxNetworkingTcp/IpTls
Reposted 3 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
58K-125K Annually
Entry level
58K-125K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.
Top Skills: BashGitLinuxRubyZendesk
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
76K-162K Annually
Mid level
76K-162K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.
Top Skills: BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
Reposted 5 Days AgoSaved
Remote or Hybrid
Boston, MA
86K-108K Annually
Senior level
86K-108K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.
Top Skills: AWSBashDatadogDockerJIRAKubernetesNew RelicPagerdutyPrometheusPythonSalesforceSlackSplunk
15 Days AgoSaved
In-Office
Boston, MA
129K-171K Annually
Senior level
129K-171K Annually
Senior level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
The Senior Product Support Engineer will drive sustainment strategies for Autonomous Underwater Vehicles, focusing on maintenance planning, technical data, and lifecycle management, ensuring operational readiness and reliability.
Top Skills: Cad SoftwareJIRAOracleSiemens NxTeamcenter
Reposted 17 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
Provide technical support to customers, troubleshoot issues, and enhance product knowledge. Collaborate with teams and manage documentation. Participate in on-call support.
Top Skills: APIsAtlassianAWSAzureConfluenceHTTPJIRAMongodbPostgresShell ScriptingSQLZendesk
Reposted 7 Hours AgoSaved
In-Office
Boston, MA
70K-112K Annually
Mid level
70K-112K Annually
Mid level
Healthtech • Telehealth
Provide advanced technical support for medical device connectivity solutions, performing root cause analysis, collaborating with R&D, and troubleshooting issues in networks and Windows environments.
Top Skills: .NetC#C++CybersecurityDcomEncryptionMicrosoft Server TechnologiesWindows
Reposted 15 Hours AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Information Technology • Software • Consulting
The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.
Top Skills: Big DataC++Cloud ComputingJavaJavaScriptMatlabWeb Technologies
YesterdaySaved
In-Office
Boston, MA
56K-84K Annually
Mid level
56K-84K Annually
Mid level
Biotech
The Associate Customer Support Engineer is responsible for installing, maintaining, and repairing analytical equipment at customer sites, ensuring operational integrity and compliance with safety standards.
Top Skills: Agilent LcHplcLcmsUplcWaters Lc
Reposted YesterdaySaved
In-Office
Boston, MA
125K-135K Annually
Mid level
125K-135K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Generative AI • Automation
The Developer Support Engineer will diagnose customer issues, implement fixes, and enhance the support engineering function, ensuring efficient resolution for users.
Top Skills: PythonTypescript
Reposted 5 Days AgoSaved
In-Office
Boston, MA
131K-209K Annually
Senior level
131K-209K Annually
Senior level
Healthtech • Biotech
Provide technical support for GxP-regulated IT systems and laboratory instruments, ensuring compliance, security, and reliability in manufacturing operations.
Top Skills: BmsCybersecurity Controls (Crowdstrike)DeltavGxp It SystemsMes (Syncade)Osi PiThinmanagerWindowsZebra Label Printers
Reposted 15 Hours AgoSaved
Remote
Boston, MA
Mid level
Mid level
Fintech • Payments • Software • Financial Services
Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.
Top Skills: CurlPostmanPythonRubySQLTypescript
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Reposted 15 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Information Technology • Cybersecurity
As a Remote Support Engineer II, you'll manage complex technical issues in multi-tenant environments, providing advanced troubleshooting and support across network, servers, and endpoint infrastructure while ensuring client satisfaction and uptime.
Top Skills: Active DirectoryCiscoDhcpDnsFortinetGoogle SuiteMicrosoft 365NatOfficePalo AltoRoutingSwitchingTcp/IpUbiquitiVlansVpn TechnologiesWindows Os
Reposted 15 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology • Software
The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.
Top Skills: AbapEccSap 4.XSap Fi/Co
Reposted 15 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology • Software
The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.
Top Skills: Business IntelligenceDeveloper ToolsJdeveloperOracle DatabaseOracle E-Business SuiteOracle MiddlewareSap SybaseVMware
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
90K-96K Annually
Senior level
90K-96K Annually
Senior level
Software
The IT Support Engineer provides Tier 3 support, automates workflows, and manages IT services to empower internal users at Subsplash.
Top Skills: Ai ToolsBashGoogle WorkspaceIso 27001Jamf PromacOSMdrMicrosoft IntuneNistOktaPythonSlackSoc2WindowsWorkatoZapier
YesterdaySaved
Remote
Boston, MA
120K-175K Annually
Senior level
120K-175K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Customer Support Engineer resolves complex technical issues, leads diagnosis, supports automation scripting, and mentors junior staff. Responsibilities include troubleshooting across various technology stacks and collaborating with engineering teams.
Top Skills: AWSAzureBashCloud PlatformsData StorageGCPKubernetesLinuxMachine LearningNetworkingPythonSecurity
YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Energy • Manufacturing • Solar • Renewable Energy
Lead complex technical engagements to diagnose issues and implement solutions in GE gas turbines and Balance of Plant systems, while coordinating with internal teams and customers.
Top Skills: Analytical SkillsElectrical SystemsEngineering PrinciplesGas TurbineMonitoring & Diagnostics
YesterdaySaved
Remote
Boston, MA
74K-124K Annually
Senior level
74K-124K Annually
Senior level
Security • Software
As an IT Support Engineer III, you will provide executive support, lead automation initiatives, mentor junior staff, and manage major incidents. You'll improve operational efficiency and ensure high-quality IT services.
Top Skills: Azure AdIntuneJAMFLan/WanmacOSMicrosoft 365Power AutomateVpnWi-FiWindowsWindows Server Ad
Reposted YesterdaySaved
Remote
Boston, MA
Entry level
Entry level
Computer Vision • Information Technology • Machine Learning • Natural Language Processing • Real Estate • Software
Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.
Top Skills: Customer ServiceSoftware Engineering
Reposted YesterdaySaved
Remote
Boston, MA
10-10 Annually
Expert/Leader
10-10 Annually
Expert/Leader
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills: 3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
70K-80K Annually
Senior level
70K-80K Annually
Senior level
Information Technology • Cybersecurity
As a Remote Support Engineer III, you will resolve complex technical issues, manage multi-tenant client environments, and lead troubleshooting efforts. You'll also mentor junior engineers and produce documentation to enhance team capabilities.
Top Skills: Active DirectoryCiscoFortinetMicrosoft 365Palo AltoUbiquitiVpn TechnologiesWindows Os
2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will manage integration support functions, enhance workflows, document systems, and ensure compliance while collaborating with clients and cross-functional teams.
Top Skills: AWSFigmaJIRAPythonSalesforceSnowflake
2 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
94K-120K Annually
Mid level
94K-120K Annually
Mid level
Healthtech
The Proactive Support Engineer at Komodo Health focuses on shifting from reactive support to preventive customer engagement, enhancing self-service options and reducing inbound support cases through strategic initiatives and data analysis.
Top Skills: Bi ToolsGenaiLookerSalesforce Service CloudSQLTableau
Reposted 2 Days AgoSaved
Remote
Boston, MA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Software • Cybersecurity
The Senior Support Engineer will troubleshoot technical issues related to the Akeyless platform, support customers, and collaborate with engineering teams.
Top Skills: AWSAzureDockerGCPKubernetesLinuxShell ScriptingTerraformTls/Ssl
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