Top Support Engineer Jobs in Boston, MA

Responsible for complex maintenance and repair of equipment, analyzing high-complexity issues, developing action plans, and training local teams. Supports customer installations and escalations while collaborating with engineering.

As a Support Engineer, you'll resolve complex technical issues, provide mentorship, and document processes while contributing to customer success and support operations for AI-assisted coding tools.

As a Senior Support Engineer, you will tackle complex customer challenges, mentor support engineers, design scalable processes, and bridge communications between customers and engineering teams.

The Product Support Engineer ensures stability and usability of NexusOne, diagnosing issues, supporting customers, and collaborating with teams to enhance the platform.

The role involves providing technical support for UAS systems, focusing on network diagnostics, integration troubleshooting, and optimizing customer experiences with Skydio products.

The Technical Support Engineer resolves support issues, troubleshooting security tools and network configurations while mentoring junior staff and improving workflows.

As a Support Engineer, you'll troubleshoot integration issues, act as a technical point of contact, and build documentation for scalable support processes.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

Provide expert technical support to customers, manage issues to resolution, maintain relationships, and contribute to documentation and best practices. Work with cross-cultural teams and focus on continuous improvement.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

As a Senior Customer Support Engineer in Deployments, you will manage smooth deployments for Fortune 500 clients, resolve technical challenges, and foster relationships by creating documentation, managing escalations, and educating customers.

The Support Engineer, SAP, ECP, Payroll is responsible for providing remote support for SAP applications, troubleshooting issues, and implementing changes to enhance client operations.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

The Customer Support Engineer will provide technical support for customers using Zimperium's mobile security solutions, ensuring satisfaction and resolving issues in collaboration with internal teams.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

The Senior Customer Support Engineer oversees customer support tasks, ensuring timely issue resolution, managing technical support tickets, aiding customer onboarding, and improving support processes, while providing excellent communication and problem-solving skills.

As a Technical Support Engineer, you will provide technical assistance to customers, manage inquiries, and help troubleshoot issues with Dispatch's software solutions, working closely with Customer Success Managers and engineering teams.

Support and manage a fleet of field devices, ensuring operation reliability, conducting firmware updates, troubleshooting issues, and guiding installations.

As a Senior Solutions Support Engineer, you will provide technical support, troubleshoot issues for customers, mentor team members, and design solutions for support scalability.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

The Remote Support Engineer II will troubleshoot complex technical issues, manage client escalations, maintain IT infrastructure, and mentor team members.

Manage and resolve technical issues in multi-tenant environments, providing advanced troubleshooting and support for networking, servers, and endpoint infrastructures while ensuring client satisfaction and operational stability.

As a Remote Support Engineer II, manage complex technical issues, perform troubleshooting in multi-tenant environments, and support uptime and security for client systems.