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Top Support Engineer Jobs in Boston, MA

Reposted 15 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Database
Provide developer support for Supabase, responding to support cases, triaging issues, and improving support efficiency through internal tooling development.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQLUnix
Reposted 15 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Database
Provide developer support, triage cases, monitor feedback channels, and improve support efficiency. Collaborate with product teams on technical issues.
Top Skills: GitJavaScriptLinux/UnixNode.jsPostgresReactSQLSvelteVue
Reposted 15 Days AgoSaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
20K-20K Annually
Junior
20K-20K Annually
Junior
Cloud • Software
As a Software Support Engineer, you will troubleshoot and resolve complex issues related to Ubuntu and open source technologies, collaborate with teams, and contribute to community development.
Top Skills: CC++CephDockerGoKubernetesLinuxLxcLxdOpenstackOvnOvsPython
16 Days AgoSaved
Remote
Boston, MA
94K-118K Annually
Senior level
94K-118K Annually
Senior level
Fintech • Financial Services
The Application Support Engineer installs, configures, troubleshoots, and maintains applications. Responsibilities include ensuring server reliability, documentation, mentoring team members, and improving processes.
Top Skills: Active DirectoryAi TechnologiesAzureAzure DevopsLinux OsMicrosoft SqlMs Office SuiteMs SharepointMs Windows OsPowershellPythonVsphereXML
Reposted 3 Days AgoSaved
In-Office
Boston, MA
107K-154K Annually
Senior level
107K-154K Annually
Senior level
Financial Services
Lead software development efforts in an Agile environment, focusing on advanced software creation and collaborating with teams to deliver solutions. Manage operational risk reduction portals and ensure adherence to technical standards.
Top Skills: AngularC#JavaKafkaMqMs SqlMulesoftOraclePower BIPythonSnowflakeSsrsTableau
17 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology • Software
The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.
Top Skills: AbapEccSap 4.XSap Fi/Co
17 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology • Software
The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.
Top Skills: Business IntelligenceDeveloper ToolsJdeveloperOracle DatabaseOracle E-Business SuiteOracle MiddlewareSap SybaseVMware
17 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
Lead the Technical Support Team, handle escalated client issues, document solutions, and provide exceptional customer support to ensure satisfaction and technology improvement.
Top Skills: ItilmacOSMicrosoft ProductsOffice ApplicationsService Desk Ticketing ApplicationsWindows Operating System
Reposted 17 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Fintech • Payments • Software • Financial Services
Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.
Top Skills: CurlPostmanPythonRubySQLTypescript
Reposted 17 Days AgoSaved
In-Office or Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Computer Vision • Software
Support Engineers at Roboflow provide consultative technical advice while managing customer issues and fostering strong relationships. They help enhance customer experience with Roboflow’s computer vision solutions and contribute to process improvements within the support team.
Top Skills: BashFirewallsLinuxNetworkingPythonSshVpn
Reposted 17 Days AgoSaved
Easy Apply
In-Office or Remote
Boston, MA
Easy Apply
Entry level
Entry level
Cloud • Software
The Associate Linux Support Engineer will provide technical support, troubleshoot Linux issues, and enhance customer satisfaction while learning and contributing to Canonical's services.
Top Skills: BashCC++GoJavaScriptLinuxPerlRuby
18 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot and resolve issues, and collaborate with clients to enhance their experience.
Top Skills: AixDb2Hp-UxLinuxMs-SqlOracleSAPSap HanaSolarisSybaseWindows
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Reposted 18 Days AgoSaved
Remote
Boston, MA
70K-100K Annually
Mid level
70K-100K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Integration & Network Support Engineer at Skydio acts as a product ambassador, providing support for UAS systems, troubleshooting network issues, and optimizing Cloud integrations for customers.
Top Skills: BashCellular NetworkingCloud RestJIRALinux OsNetSuitePHPPythonSalesforce Service CloudWifi
Reposted 18 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Other • Sales • Software
The Application Support Engineer resolves complex technical issues, serves as the technical contact for customers, collaborates with teams, and enhances processes.
Top Skills: APIsAws EksAws RdsAws S3BashDatadogGrafanaJIRAKubernetesNetwork ArchitecturePowershellPythonServer OsTelephony Signaling ProtocolsWeb HostingZendesk
Reposted 18 Days AgoSaved
Remote
Boston, MA
63K-130K Annually
Senior level
63K-130K Annually
Senior level
Hardware
The Senior Customer Support Engineer resolves complex technical issues for video conferencing solutions, maintaining relationships with customers and ensuring high-quality service delivery.
Top Skills: Azure AdComputer NetworkingGoogle MeetmacOSMs Office 365Ms TeamsSsoVideo ConferencingWindowsZoom
Reposted 5 Days AgoSaved
In-Office or Remote
Boston, MA
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills: AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
Reposted 5 Days AgoSaved
In-Office
Boston, MA
65K-85K Annually
Junior
65K-85K Annually
Junior
Software • Financial Services
The Desktop Support Engineer will provide IT support, troubleshoot issues, manage device lifecycles, and help onboard new staff while creating documentation.
Top Skills: Active DirectoryDellDhcpDnsDuoGoogle WorkspaceLenovoM365macOSOktaSlackVpnWi-FiWindows 10Windows 11Zoom
19 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Computer Vision • Information Technology • Machine Learning • Natural Language Processing • Real Estate • Software
Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.
Top Skills: Customer ServiceSoftware Engineering
Reposted 20 Days AgoSaved
Remote
Boston, MA
55K-75K Annually
Junior
55K-75K Annually
Junior
Insurance • Marketing Tech
The Junior Customer Support Engineer will configure insurance documents, manage forms, write scripts, and assist with customer issues while learning software platform implementation.
Top Skills: GitJavaScriptLuaPythonTypescriptWord
Reposted 8 Days AgoSaved
In-Office
Boston, MA
69K-205K Annually
Mid level
69K-205K Annually
Mid level
Hardware • Semiconductor
Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.
Top Skills: Frequency ReferencesGnssGpsIrigMS OfficeWindowsNtpPtp
22 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Mid level
5-5 Annually
Mid level
Machine Learning • Mobile • Security
The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.
Top Skills: Android StudioAWSDockerJavaKafkaPostgresPythonSQLUnixXcode
23 Days AgoSaved
In-Office or Remote
Boston, MA
Mid level
Mid level
Software • Consulting
Provide technical support for MongoDB to customers, resolving problems, assisting fellow engineers, and contributing to content creation and product strategy.
Top Skills: AnsibleAWSAzureChefDigital OceanDockerGoGCPKubernetesLinuxMongoDBMySQLNagiosPercona ToolkitPuppetPythonRdbmsVMware
23 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Fintech • Payments • Financial Services
The Support Engineer will troubleshoot API and product issues, assist customers via various communication channels, and work with internal teams to resolve issues and improve workflows.
Top Skills: AmplitudeAPIsDatadogJSONPostmanRestful IntegrationsSdks
YesterdaySaved
Remote
Boston, MA
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Reposted 23 Days AgoSaved
Remote
Boston, MA
90K-125K Annually
Mid level
90K-125K Annually
Mid level
Software
Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.
Top Skills: Aws CloudwatchAws Ec2Aws Route 53Aws S3JavaScriptMssqlMySQLPHPPostgresPython
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