Top Support Engineer Jobs in Boston, MA

The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.

The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.

As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.

The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.

As a Support Engineer II, you will address technical customer support queries, debug issues related to Web3 requests, and improve customer experience through effective communication and problem-solving.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

Investigate fleet issues and perform root-cause analysis using vehicle logs; curate datasets; create and run simulation scenarios; report findings to autonomy teams; build documentation and knowledge base; support testing and escalation to improve AV safety and functionality.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.

As a Client Support Engineer Intern, you'll analyze workflows, identify areas for automation, and collaborate with a global team to enhance efficiency using AI and other technologies.

The Customer Support Engineer will provide product support, resolve technical issues, maintain a knowledge base, and ensure customer satisfaction with a focus on technical troubleshooting and collaboration with teams.

The Support Engineer, Tier 1 provides technical support to customers, resolves issues, manages support cases, and contributes to team knowledge sharing, gaining proficiency in technologies and customer engagement.

The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.

The Developer Support Engineer will diagnose customer issues, implement fixes, and enhance the support engineering function, ensuring efficient resolution for users.

The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.

Manage software launch readiness for customer experience teams, create documentation, provide data analysis, and ensure member-focused experiences.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

Provide technical support to the workforce across ChromeOS and macOS, manage SaaS tools, enhance IT operations, and ensure secure environments while collaborating with internal teams.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

As a Senior Customer Support Engineer in Deployments, you will manage smooth deployments for Fortune 500 clients, resolve technical challenges, and foster relationships by creating documentation, managing escalations, and educating customers.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

The Senior Customer Support Engineer troubleshoots, repairs, and maintains laboratory equipment, trains engineers, and ensures customer satisfaction through effective communication and service.

The Customer Support Engineer will provide technical support for customers using Zimperium's mobile security solutions, ensuring satisfaction and resolving issues in collaboration with internal teams.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

Provide real-time frontline technical support for Fireblocks' SaaS platform, troubleshoot API and production issues, manage cases to resolution, escalate to senior teams, participate in outage war rooms, and maintain thorough documentation while working scheduled shifts covering US time zones.