Top Support Engineer Jobs in Boston, MA

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.

Provide technical software assistance, support clients with issue resolution, participate in tracking issues and software releases using Jira, while ensuring client satisfaction and meeting SLAs.

As a Customer Support Engineer, you will provide expert technical support to customers, troubleshoot issues, and enhance product adoption while collaborating with internal teams.

The Qlik Support Engineer provides ongoing support for QlikSense environments by developing data models and dashboards, monitoring system performance, and collaborating with stakeholders for enhancements.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.

The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

The Senior Application Support Engineer will provide support for production systems, primarily focusing on Workday and Salesforce, troubleshooting issues, managing incidents, and implementing improvements across multiple business units.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.

The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.

Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.

As a Senior Support Engineer, you'll troubleshoot technical issues, support users, collaborate with engineering, and improve documentation for workflow automation at n8n.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.