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Top Support Engineer Jobs in Boston, MA

Reposted 8 Days AgoSaved
Remote
Boston, MA
90K-120K Annually
Junior
90K-120K Annually
Junior
Healthtech
Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
Reposted 13 Days AgoSaved
In-Office
Boston, MA
Mid level
Mid level
Real Estate • Financial Services
The Operations Support Engineer will manage and optimize systems, handle data tasks, troubleshoot software issues, and improve workflows in the Technology department.
Top Skills: AsanaData Visualization SoftwareExcelGoogle BigqueryJIRANotionPower BISharepointSQL
4 Days AgoSaved
Remote
Boston, MA
70K-80K Annually
Entry level
70K-80K Annually
Entry level
Fintech • Payments • Software • Financial Services
As a Support Engineer, you'll troubleshoot technical issues for financial institutions, collaborate with teams, and improve platform reliability.
Top Skills: APIsDatadogGrafanaPostmanSentrySQLWebhooks
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-115K Annually
Entry level
85K-115K Annually
Entry level
Productivity • Security • Software • Business Intelligence • Cybersecurity
As a Support Engineer, you'll create a world-class support experience, troubleshoot technical errors, and develop product expertise while shaping support processes.
5 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Key Account Support Engineer provides advanced technical assistance and problem resolution for customers using property management software, collaborating with internal teams to enhance customer satisfaction.
Top Skills: MariadbMssqlMySQLOracleRest ApisSoap Apis
14 Days AgoSaved
In-Office or Remote
Boston, MA
108K-162K Annually
Senior level
108K-162K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The role involves providing remote technical support, customer consultations, documentation contributions, training, and clinical configuration support in a healthcare environment.
Top Skills: Ge Centricity PerinatalLinuxExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordWindows
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Software
The Support Engineer at Cypress provides technical support for developers using Cypress by troubleshooting issues, reproducing bugs, and collaborating with engineering teams to enhance product quality and customer satisfaction.
Top Skills: BitbucketCi/CdGitJavaScriptLinuxmacOSReactViteWebpackWindows
5 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Artificial Intelligence
The IT Support Engineer provides Level 2 support for radiology operations, troubleshooting hardware, software, and specialized systems while ensuring HIPAA compliance and optimal performance for clinical workflows.
Top Skills: Azure Entra IdDicomExchange OnlineLinuxmacOSMicrosoft 365OnedrivePacsPowershellPythonRisSharepointWindows
Reposted 5 Days AgoSaved
Remote or Hybrid
Boston, MA
5-5 Annually
Mid level
5-5 Annually
Mid level
Machine Learning • Mobile • Security
The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.
Top Skills: Android StudioAWSDockerJavaKafkaPostgresPythonSQLUnixXcode
Reposted 5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
140K-175K Annually
Mid level
140K-175K Annually
Mid level
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
6 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.
Top Skills: ItilMicrosoft ProductsService Desk Ticketing Applications
12 Days AgoSaved
Remote
Boston, MA
5K-6K Annually
Internship
5K-6K Annually
Internship
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.
Top Skills: AIAPIsAutomation ToolsJavaScriptPython
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Reposted 6 Days AgoSaved
Remote
Boston, MA
90K-125K Annually
Mid level
90K-125K Annually
Mid level
Software
Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.
Top Skills: Aws CloudwatchAws Ec2Aws Route 53Aws S3JavaScriptMssqlMySQLPHPPostgresPython
7 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Big Data • Marketing Tech • Analytics
As Claims and Remit Support Developer, you'll develop and support claim processing solutions, ensuring quality, maintaining software, and collaborating with teams.
Top Skills: .NetC#SQL
7 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
As an Enterprise Support Engineer, you'll troubleshoot technical issues for enterprise clients, perform root cause analysis, and liaise with engineering teams to resolve issues efficiently.
Top Skills: Bearer TokensCloudflareCurlDatadogGcp Cloud LoggingGrafanaOauthPostmanPythonRestful ApisSQLTypescript
8 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Productivity • Software
Support Engineers at Hubstaff provide technical support to customers, assist in complex implementations, diagnose issues with APIs and integrations, and improve internal processes.
Top Skills: APIsCollaboration ToolsMdm ConfigurationMsi DeploymentsNetworkingProject Management SolutionsScriptingTicketing CrmsVideo Conferencing Apps
8 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
95K-125K Annually
Mid level
95K-125K Annually
Mid level
eCommerce • Software
Provide advanced technical support for CI/CD, software, and infrastructure issues; design solutions; improve workflows; document processes; mentor team members.
Top Skills: AWSAzureBashGCPGoKubernetesLinuxRuby On RailsTerraform
Reposted 8 Days AgoSaved
Remote
Boston, MA
90K-113K Annually
Mid level
90K-113K Annually
Mid level
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills: EcpHcmPayrollSAPServicenow
Reposted 11 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Information Technology • Consulting
Provide Tier 2/3 operational support for Oracle EBS environments on OCI, ensuring system performance, security, and compliance while handling various operational tasks and collaborations.
Top Skills: AnsibleLinuxOracle Cloud Infrastructure (Oci)Oracle DatabaseOracle E-Business Suite (R12.X)TerraformUnix
Reposted 21 Days AgoSaved
In-Office
Boston, MA
60K-70K Annually
Entry level
60K-70K Annually
Entry level
Marketing Tech
As an IT Support Engineer, you'll provide technical assistance, troubleshoot issues, manage user accounts, and support IT systems and users.
Top Skills: BashDhcpDnsmacOSMicrosoft 365PowershellServicenowTcp/IpWindows 11
12 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
The Senior Designated Support Engineer will provide technical assistance for NiCE products, troubleshoot connectivity issues, communicate solutions to customers, and work on technical tickets with various providers.
Top Skills: APIsDs3EthernetOc-XSQLT1VoipWeb Services
23 Days AgoSaved
In-Office
Boston, MA
108K-149K Annually
Senior level
108K-149K Annually
Senior level
Cloud • Security • Cybersecurity
As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, create solutions, and maintain incident management for cloud security customers.
Top Skills: AWSCloud Technologies (AzureCommand-Line ToolsGcp)JavaJavaScriptJSONKubernetesLinuxPythonShell
Reposted 13 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
Reposted 13 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills: GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Reposted 13 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Software
The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.
Top Skills: Aws EmrBashGcp DataprocHadoopImpalaKubernetesLinuxMySQLNifiPostgresPowershellPythonScalaSpark
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