Top Cybersecurity & IT Jobs in Boston, MA
The Support Engineer is responsible for guiding customers during critical issues to ensure timely resolutions. They troubleshoot technical problems, answer customer questions, and use various communication channels to provide support. The role also involves mentoring junior team members and providing input for process and product improvements.
Manage and exceed Support KPI's, lead technical team, oversee Change Management, resolve customer escalations, drive incident management success, evaluate processes for improvement, and represent the company effectively with customers.
The Director of Technical Support Management at ServiceNow is responsible for managing and exceeding Support KPIs, improving customer experience, resolving high-impact customer escalations, providing business updates to Senior Leadership, and leading a team focused on customer satisfaction and efficiency.
Join our Digital Finance team to help Finance organizations achieve their digital technology goals using enterprise technology. Focus on implementing NetSuite and other technologies to drive success in the Finance space. Responsibilities include leading NetSuite implementations, working on finance transformation initiatives, and addressing client needs.
As a Manager in our Oracle consulting practice, you will work on designing and implementing technology solutions for business transformation using Oracle technology products. Responsibilities include managing client needs, overseeing Oracle Fusion Applications and Cloud Infrastructure services, and leading technical professionals.
As a Lab Technician at WHOOP, you will be responsible for electrical rework, mechanical assembly, lab management, product testing, and small-scale manufacturing. The ideal candidate has 3+ years of experience in similar roles and strong skills in PCBA rework, prototype assembly, and testing.
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Managing and mentoring a team of Solutions Engineers who respond to client requests, troubleshoot issues, and work with integrations at a tech company. Responsibilities include onboarding new team members, triaging urgent matters, demo training, incident response, and documentation creation. Looking for candidates passionate about people management, client-centric approach, programming, and Linux knowledge.
As a Premier Support Engineer at Datadog, you will respond to client requests, develop relationships with Premier Customers, reproduce and dive into integrations, build documentation, participate in product conversations, and work from the office 3-5 days a week. You should have experience in multi-channel technical support, programming, and Linux knowledge, be self-motivated, detail-oriented, and client-centric. Weekend availability is required.
The Principal Associate, Penetration Tester at Capital One is responsible for conducting penetration testing of APIs, web applications, networks, cloud services, and related infrastructure. They also assess development practices, drive security standards, and work on application security lifecycle improvements. This role plays a crucial part in identifying cyber vulnerabilities and enhancing information security posture against various threats.
Responsible for ensuring the security of the cloud storage platform and improving security posture. Collaborate with development and ops teams to secure infrastructure and deployment pipelines.
Manager overseeing IT Operations, Analytics, and Business Operations in a high-growth company. Responsible for team management, analytics, performance management, and process improvement. Collaborates with business leaders to align IT performance with overall objectives.
The Digital Strategy and Advisory Principal role at ZS is a critical role in driving our Technology Vector growth strategy. This role will require driving digital strategy and advisory services. The primary focus for this role will be on clients' leaders such as the CIO, CTO, & CDO of our client organization and their respective teams.
Director of Cloud and Information Technology role at Gradient AI, leading AWS, Information Security, and IT teams. Responsible for cloud and physical infrastructure. Collaborate with teams and ensure reliable systems for smooth operations. Develop and implement secure operations processes. Requires 10+ years of coaching experience and expertise in cloud technologies, IT management, and information security principles.
Provide ongoing support for the Loan Origination System, act as system administrator for Encompass, collaborate with teams for system enhancements, configure Encompass instances, diagnose and resolve errors.
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