Top Business Analyst Jobs in Boston, MA

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Supports and improves global SAP labeling solutions across manufacturing, quality, procurement, logistics, and warehouse operations. Gathers requirements, maps processes, configures and tests enhancements, resolves incidents, manages documentation, and coordinates stakeholders throughout project lifecycles. The role also evaluates integrations, compliance needs, automation opportunities, and SAP S/4HANA transformation initiatives while supporting training, deployment, and user adoption.

Translates customer and business needs into digital product solutions by documenting requirements, creating user stories and workflows, engaging Legal, Risk, and Compliance, and evaluating solution effectiveness. Partners with cross-functional teams in an agile environment, communicates with stakeholders, develops product introduction strategies, and applies data-driven insights to improve digital experiences for advisors and clients.

Supports deployment and configuration of a LIMS within an analytical sciences environment. Translates laboratory workflows and scientific methods into structured system solutions, configures workflows and instrument connectivity, conducts user acceptance testing, resolves process gaps, and ensures compliance with FDA cGMP, data integrity, and 21 CFR Part 11 requirements. The role also supports documentation, knowledge transfer, stakeholder collaboration, and system implementation or migration activities.

Leads discovery sessions and translates customer needs into requirements, workflows, user stories, acceptance criteria, test plans, and solution architecture inputs. Facilitates process modeling, functional testing, quality reviews, training, and organizational change management. Partners with customers, architects, technical teams, and stakeholders to solve complex business problems, improve processes, and deliver agile solutions. Mentors junior analysts and supports public-sector health programs when applicable.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Supports healthcare data and reporting initiatives by eliciting business requirements, documenting data and functional requirements, enabling standardized and self-service reporting, and partnering with Informatics and BI teams in an Agile analytics environment. Requires SQL, data governance, Azure DevOps, and Power BI competencies, with healthcare data experience preferred.

Leads requirements gathering, process design, gap analysis, user-story development, backlog quality, and Agile delivery for federal ServiceNow implementations. Collaborates with stakeholders, architects, developers, and Agile coaches; develops workflows, data models, SOPs, training materials, and UAT plans. Ensures solutions meet federal standards, accessibility requirements, and security controls while mentoring junior team members and promoting ServiceNow best practices.

Leads business analysis for an agile federal software development project supporting CBP. Elicits and documents functional and non-functional requirements, models business processes, creates user stories and acceptance criteria, and manages product backlogs with government Product Owners. Facilitates Agile ceremonies, sprint and increment planning, Scrum activities, stakeholder meetings, and velocity tracking. Designs wireframes and UI mockups, performs requirements gap analysis, and supports project milestones, deployment planning, and client communications.

Supports a federal agile software development program as a Business Analyst and UI designer. Elicits and documents functional and non-functional requirements, creates process models, wireframes, and UI mockups, and manages user stories and product backlogs in JIRA and Confluence. Facilitates Agile ceremonies, JAD sessions, sprint planning, backlog grooming, and stakeholder meetings while tracking velocity, project progress, action items, and deployment milestones. Collaborates closely with Product Owners, Scrum Masters, SMEs, developers, testers, and CBP stakeholders.

Bridges business and technical teams for banking core system integrations. The role gathers and documents requirements, manages risks and integration trackers, coordinates clients, vendors, developers, and trainers, supports implementation troubleshooting, maintains process documentation, monitors project progress, triages tickets, and trains team members.

Manages post-award financial administration for grants, contracts, and clinical trials. Responsibilities include award setup, transaction processing, compliance reviews, invoicing, cash management, collections, journal entries, financial reporting, audits, and project closeout. Analyzes financial results, resolves discrepancies, ensures compliance with GAAP, Uniform Guidance, sponsor requirements, and institutional policies, and supports accurate and timely reporting.

Conduct exploratory and hypothesis-driven analysis across disparate data sources to identify business opportunities, risks, and causal relationships. Build metrics, reports, and dashboards to monitor performance and experiments, while partnering with decision-makers to communicate insights and improve data-driven decisions. Contribute to data structure modernization, modeling, and ETL initiatives while managing multiple analytical projects.

Supports Massachusetts DPH enterprise data modernization by gathering and documenting business, process, workflow, and data requirements. Serves as liaison between public health programs and technical teams, supports data onboarding to the Enterprise Data Platform, facilitates stakeholder workshops, defines requirements for dashboards and data products, validates solutions, and develops business analysis standards and documentation.

Analyze and design data-quality workflows and solutions for State Street’s Alpha front-to-back platform. Lead current- and future-state analysis, gap assessments, requirements gathering, client onboarding, and business architecture. Participate in solution design, integration, testing, implementation, Agile ceremonies, code reviews, and production issue triage. Serve as a platform subject-matter expert while collaborating with globally distributed teams and managing client expectations.

Provides first-line SAP application support for Production, Operations, and Finance processes. Manages tickets, resolves L1 issues, assesses business impact, coordinates escalations with AMS partners, and tracks service-level agreements. Documents and coordinates change requests through production release, maintains support materials, and trains end users. Requires strong functional knowledge of SAP PP, MM, QM, or SD and practical production, supply-chain, and ticket-management experience. This is a hybrid Boston-area role with three days in office and no travel.

Analyzes business needs, gathers and documents functional and non-functional requirements, evaluates project feasibility, and coordinates system enhancements with business stakeholders, IT teams, product owners, and vendors. Supports solution design, quality assurance, data analysis, user acceptance testing, implementation planning, status reporting, and knowledge transfer throughout the software development lifecycle.

Analyzes business, customer, sales, pricing, rebate, and profitability data using data warehouses, databases, spreadsheets, statistical tools, and presentation software. Develops reports, recommendations, sales plans, contracts, and customer profiles; troubleshoots discrepancies, documents procedures, supports strategic initiatives, and participates in special projects. Requires independent problem-solving, strong communication, organization, and attention to detail.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.

Leads business and functional requirements for healthcare payer core administration implementations covering claims, enrollment, provider, authorization, and payment systems. Partners with customers, vendors, product, architecture, development, QA, and offshore teams to translate healthcare processes into technical requirements, workflows, user stories, and EDI mappings. Supports Agile ceremonies, solution design, risk management, stakeholder walkthroughs, MVP demonstrations, and go-live decisions.

Leads end-to-end business process discovery, mapping, governance, optimization, and automation across teams. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions using no-code capabilities, including Flow, data modeling, integrations, security controls, and deployment. Facilitates stakeholder workshops, translates operational needs into scalable solutions, establishes KPIs and SLAs, drives continuous improvement, and serves as a Salesforce Health Cloud subject matter expert.

Own PPM business analysis, process standardization, platform adoption, and change enablement using Adobe Workfront and Jira. Develop scalable onboarding frameworks, training materials, process documentation, SOPs, templates, videos, and self-service resources. Analyze current and future-state workflows, gather requirements, facilitate workshops, improve governance and reporting, and partner with Product and technical teams on platform enhancements, integrations, and automation across agencies.

Business Analyst I partners with business stakeholders and Software Engineering to define requirements, improve processes, analyze systems, support Salesforce reporting and workflows, troubleshoot custom development issues, and perform quality assurance for applications and automated jobs. The role also supports software deployments, documents business processes, and occasionally participates in after-hours maintenance.

Support Sales and Key Account teams by owning trade performance reporting, building dashboards, analysing promotional ROI, preparing category presentations for range reviews, and collaborating with Marketing, Supply Chain, and Finance to drive commercial decisions.