Top Business Analyst Jobs in Boston, MA

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Partner with stakeholders to gather and document data requirements, translate needs into user stories and technical specs, perform SQL-based data analysis, source-to-target mapping, and validation, support data quality, lineage, and monitoring, serve as primary requirements contact, contribute to Agile ceremonies, assist change management and rollout, and maintain operational and client documentation.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

Build and maintain tools for engineering labor tracking and forecasting using Workday Timekeeping and Project Management data. Own reporting validation, manage procurement requests and invoice approvals, support cost optimization, and translate operational data into dashboards for senior leaders. Establish data governance practices and document procedures while coordinating with Engineering, Finance, Supply Chain, and Operations.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.

The Analyst IV is responsible for delivering scalable, secure POS and Payments technology solutions, leading design and integration, and ensuring system performance along with troubleshooting support.

As a Business Analyst, you'll collaborate with capital markets teams to gather and document requirements, support technology initiatives, and drive transformations in trading and risk functions.

Provides application and technical support for business systems and JDE users. Assists with point-of-sale, point-solution, and JDE implementations, upgrades, patches, testing, documentation, and process improvement. Supports subsidiary companies through travel, scheduled on-call coverage, and technical emergency response. Requires knowledge of business systems and processes, strong communication and team-building skills, and a bachelor’s degree in business, computer science, management information systems, or a related field.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Build and maintain Tableau dashboards, define KPIs, validate data, and query large datasets with SQL. Analyze cross-channel marketing performance across paid media, CRM, ecommerce, web, and app channels. Translate findings into actionable business insights, recurring client reports, and executive-ready presentations. Collaborate with engineering, analytics, data engineering, and strategy teams while guiding stakeholders toward data-driven decisions.

Lead Salesforce Lead-to-Order transformation initiatives across sales, AI, and mobile experiences. Gather requirements, design processes and solutions, prioritize AI use cases, manage functional backlogs, evaluate build-versus-buy options, and oversee testing, training, documentation, adoption, and continuous enhancements. Partner with Sales, Finance, Legal, Data, and Platform teams to deliver compliant, measurable capabilities that improve seller productivity and trust in AI-enabled workflows.

Lead CS&R business operations: manage vendor relationships, run performance scorecards and metrics reporting, craft executive presentations and dashboards, coordinate meetings and budgets, support tools and onboarding, and independently deliver special projects to improve productivity and team engagement.

The Senior Business Systems Analyst will leverage ServiceNow for automation, aligning solutions with business needs, enhancing user experience and driving AI-assisted solutions.

Lead HCM/payroll implementations for public sector clients: gather requirements, run workshops, design/configure systems, write user stories, support testing/reconciliation, mentor analysts, deliver documentation and presentations, and support proposals and client relationships using Agile methods.

The Business Analyst will collaborate with business owners and partners to identify opportunities, define requirements, and improve service delivery through documentation and implementation of technology solutions.

Support Engineering/Product teams with Earned Value Management (EVM) inputs, monthly reporting, variance analysis, and development of EACs/LREs. Perform detailed EV and financial analysis, forecasts, cost monitoring, and prepare reports to drive cost control and schedule using APEX/SAP EV, IMS, and PMX tools.

The Senior Business Systems Analyst will partner with finance to automate financial processes, analyze workflows, design tech solutions, and manage projects ensuring system reliability while mentoring juniors.

Work with stakeholders, product, and engineering teams to gather, analyze, and document business and user requirements; write user stories and acceptance criteria; support backlog refinement, sprint planning, testing, and validation; produce process flows and specifications; identify process improvements and facilitate communication between technical and non-technical teams.

Lead Salesforce discovery, requirements, and solution design for clients. Write epics/user stories, perform fit-gap and data migration work, configure declarative Salesforce solutions (Flows, Lightning), manage dev delivery/testing, deliver training, and support project scoping and stakeholder engagement in an Agile environment.

Lead presales and delivery for Salesforce engagements across federal clients: shape architecture and scope, drive program vision, conduct discovery, define requirements and user stories, design target-state solutions, document processes and system designs, advise on best practices, and support public sector digital transformation.