Top Business Analyst Jobs in Boston, MA

Performs moderate to complex loss billing, deductible analysis, reconciliations, validations, investigations, and issue resolution for GRS accounts. Partners with Claims, Underwriting, Finance, IT, and external stakeholders to improve billing processes and controls, support system and operational projects, maintain documentation, and prepare audit materials. Provides mentorship to less-experienced analysts and ensures work meets quality, compliance, and customer-service standards.

Performs research, analysis, reconciliations, validations, and investigations for moderate to complex loss-billing issues. Partners with Claims, Underwriting, Finance, IT, and external stakeholders to ensure accurate billing, maintain controls, resolve problems, and improve processes. Supports system and operational projects, audit documentation, and quality assurance activities. Provides guidance to less-experienced analysts and contributes to continuous improvement and process efficiency.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Leads business performance analytics and reporting initiatives, developing Power BI dashboards, KPI frameworks, scorecards, forecasts, and actionable insights. Partners with business leaders to translate needs into reporting solutions, performs root-cause and trend analysis, validates data, establishes governance standards, and mentors analysts. The role combines hands-on reporting development, analytical problem-solving, performance measurement, and cross-functional initiative leadership.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Partners with Finance, Accounting, and IT stakeholders to analyze financial processes, define business and technical requirements, design scalable system solutions, and troubleshoot enterprise applications, integrations, and workflows. Coordinates testing, UAT, production readiness, and post-deployment validation. Incorporates financial controls, SOX compliance, auditability, data governance, segregation of duties, and security into solution designs while identifying opportunities for automation and AI-driven process improvement.

Leads the Managed Services analytics roadmap, KPI governance, Power BI dashboard strategy, reporting automation, and AI-augmented metrics services on InterSystems IRIS. Provides technical leadership in SQL, ObjectScript, APIs, data models, interoperability, query optimization, and application performance. Establishes data-quality and reporting standards, develops predictive analytics, mentors analysts and engineers, investigates complex issues, and advises senior leadership on operational performance, risks, and investment priorities.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Supports and scales Membership Services technology and operations by translating business needs into system solutions, improving workflows, automation, data accuracy, security, and customer experience. Leads projects involving case management, CTI, self-service, customer experience, and order fulfillment. Owns user acceptance testing, training, documentation, and change management; prototypes AI-powered workflows and mentors other business systems analysts.

The Senior Business Analyst partners with Platform Engineering to measure the business impact of infrastructure, identity, authentication, and security initiatives. Responsibilities include analyzing conversion, engagement, retention, and purchase funnels; designing experiments; assessing security and member-experience tradeoffs; analyzing gross margin, COGS, and cloud hosting costs; building dashboards and reports; and presenting actionable insights to stakeholders and senior leadership.

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Own business systems projects from requirements and solution design through configuration, testing, deployment, rollout, and ongoing support. Administer platforms such as ERP, CRM, order management, and support systems; build integrations with Engineering; improve finance, supply chain, fulfillment, and member-service workflows; troubleshoot issues; lead user acceptance testing and change management; create documentation and training; and use AI tools to automate workflows and improve efficiency.

Analyze brand marketing performance across channels, audiences, creative, and markets. Design and evaluate incrementality tests, brand lift studies, geo-lift experiments, and marketing mix models. Build dashboards and reporting frameworks, synthesize survey, media, web, and brand health data, and provide recommendations that guide creative strategy, media planning, and investment decisions. Partner with Brand Marketing, Media, Data Science, and external measurement teams.

Analyze growth marketing campaign performance, develop dashboards, translate media and conversion data into actionable insights, and support experimentation and measurement. Partner with marketers and Data Science to apply attribution, marketing mix modeling, and forecasts. Inform budget allocation, pacing, KPI definition, and growth planning while communicating recommendations to technical and non-technical stakeholders.

Partners with public safety agencies to understand operational needs, document business processes and requirements, configure SaaS solutions, assess feasibility, and deliver implementations. Designs and administers user acceptance testing and training, translates requirements into technical configurations, troubleshoots issues, and applies software deployment best practices. Requires customer collaboration, process improvement, change management, and experience with SaaS implementation and law enforcement.

Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.

Analyzes business systems and processes, develops requirements and functional designs, translates stakeholder needs into backlog items, and supports Agile development. Responsibilities include maintaining process documentation, defining acceptance criteria, coordinating testing and defect remediation, facilitating user acceptance testing, verifying production changes, supporting demos and training, and collaborating with technical teams. Provides business analysis guidance, recommends process improvements, and mentors less experienced analysts.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Serves as an enterprise architecture subject matter expert within a DoD environment. Supports DoD Business Enterprise Architecture initiatives, business process alignment, enterprise strategy, stakeholder analysis, requirements documentation, reporting, and project activities using MEGA HOPEX and Microsoft Office tools.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead end-to-end enterprise Contract Lifecycle Management implementations, from discovery through post-go-live optimization. Translate legal and business requirements into scalable workflows, approval hierarchies, templates, clause libraries, playbooks, integrations, and data migrations. Advise customers on CLM governance, maturity, AI-powered contract use cases, and operational excellence. Lead UAT, quality assurance, stakeholder training, adoption, and implementation strategy while supporting complex project management responsibilities.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

Analyze operational data, build and maintain reporting models, KPIs, dashboards and scorecards. Provide actionable insights to improve network performance and customer experience. Prepare presentations for leadership, collaborate with cross-functional teams, and recommend operational efficiency improvements while maintaining BI best practices and continuing education.