Top Business Analyst Jobs in Boston, MA

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Supports and scales Membership Services technology and operations by translating business needs into system solutions, improving workflows, automation, data accuracy, security, and customer experience. Leads projects involving case management, CTI, self-service, customer experience, and order fulfillment. Owns user acceptance testing, training, documentation, and change management; prototypes AI-powered workflows and mentors other business systems analysts.

The Senior Business Analyst partners with Platform Engineering to measure the business impact of infrastructure, identity, authentication, and security initiatives. Responsibilities include analyzing conversion, engagement, retention, and purchase funnels; designing experiments; assessing security and member-experience tradeoffs; analyzing gross margin, COGS, and cloud hosting costs; building dashboards and reports; and presenting actionable insights to stakeholders and senior leadership.

Own business systems projects from requirements and solution design through configuration, testing, deployment, rollout, and ongoing support. Administer platforms such as ERP, CRM, order management, and support systems; build integrations with Engineering; improve finance, supply chain, fulfillment, and member-service workflows; troubleshoot issues; lead user acceptance testing and change management; create documentation and training; and use AI tools to automate workflows and improve efficiency.

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Analyze growth marketing campaign performance, develop dashboards, translate media and conversion data into actionable insights, and support experimentation and measurement. Partner with marketers and Data Science to apply attribution, marketing mix modeling, and forecasts. Inform budget allocation, pacing, KPI definition, and growth planning while communicating recommendations to technical and non-technical stakeholders.

Analyze brand marketing performance across channels, audiences, creative, and markets. Design and evaluate incrementality tests, brand lift studies, geo-lift experiments, and marketing mix models. Build dashboards and reporting frameworks, synthesize survey, media, web, and brand health data, and provide recommendations that guide creative strategy, media planning, and investment decisions. Partner with Brand Marketing, Media, Data Science, and external measurement teams.

Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.

Partner with stakeholders to gather and document data requirements, translate needs into user stories and technical specs, perform SQL-based data analysis, source-to-target mapping, and validation, support data quality, lineage, and monitoring, serve as primary requirements contact, contribute to Agile ceremonies, assist change management and rollout, and maintain operational and client documentation.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

The Senior Business Systems Analyst connects customer care operations with engineering and Salesforce development. Responsibilities include mapping workflows, translating business needs into technical specifications, leading QA and UAT, building dashboards and metrics, analyzing root causes, managing cross-functional dependencies, and identifying system optimization opportunities. The role requires enterprise systems integration experience, SQL proficiency, Agile/SDLC knowledge, and familiarity with customer care operations.

The Analyst IV is responsible for delivering scalable, secure POS and Payments technology solutions, leading design and integration, and ensuring system performance along with troubleshooting support.

Provides application and technical support for business systems and JDE users. Assists with point-of-sale, point-solution, and JDE implementations, upgrades, patches, testing, documentation, and process improvement. Supports subsidiary companies through travel, scheduled on-call coverage, and technical emergency response. Requires knowledge of business systems and processes, strong communication and team-building skills, and a bachelor’s degree in business, computer science, management information systems, or a related field.

Develop business intelligence and revenue reporting tools, automate Finance reporting processes, perform ad hoc and quantitative analyses, and translate complex data into actionable insights. The analyst will support company initiatives, present findings to technical and non-technical stakeholders, and provide decision-making guidance across the organization.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Analyzes healthcare revenue cycle workflows, business requirements, operational and financial data, and process gaps across billing, coding, claims, payment posting, and accounts receivable. Documents current and future-state processes, translates business needs into system and reporting requirements, supports implementations and testing, investigates operational issues, and tracks improvement initiatives while collaborating with RCM teams, clients, project teams, and stakeholders.

Conduct client interviews and process analysis to identify legal workflow automation opportunities. Create process maps, requirements, solution designs, and documentation; configure and test no-code or low-code workflows; troubleshoot and support CLM and legal AI tools. Facilitate workshops, presentations, and problem solving while managing project scope, timelines, budgets, reporting, and client delivery. Collaborate with legal, engineering, and development teams to improve enterprise legal operations.

Analyze business data, build and maintain business models, provide actionable insights and reports, collaborate with cross-functional teams, monitor performance, and recommend efficiency improvements to support strategic decision-making.