Top Business Analyst Jobs in Boston, MA

Performs research, analysis, reconciliations, validations, and investigations for moderate to complex loss-billing issues. Partners with Claims, Underwriting, Finance, IT, and external stakeholders to ensure accurate billing, maintain controls, resolve problems, and improve processes. Supports system and operational projects, audit documentation, and quality assurance activities. Provides guidance to less-experienced analysts and contributes to continuous improvement and process efficiency.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Leads the Managed Services analytics roadmap, KPI governance, Power BI dashboard strategy, reporting automation, and AI-augmented metrics services on InterSystems IRIS. Provides technical leadership in SQL, ObjectScript, APIs, data models, interoperability, query optimization, and application performance. Establishes data-quality and reporting standards, develops predictive analytics, mentors analysts and engineers, investigates complex issues, and advises senior leadership on operational performance, risks, and investment priorities.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Supports and scales Membership Services technology and operations by translating business needs into system solutions, improving workflows, automation, data accuracy, security, and customer experience. Leads projects involving case management, CTI, self-service, customer experience, and order fulfillment. Owns user acceptance testing, training, documentation, and change management; prototypes AI-powered workflows and mentors other business systems analysts.

The Senior Business Analyst partners with Platform Engineering to measure the business impact of infrastructure, identity, authentication, and security initiatives. Responsibilities include analyzing conversion, engagement, retention, and purchase funnels; designing experiments; assessing security and member-experience tradeoffs; analyzing gross margin, COGS, and cloud hosting costs; building dashboards and reports; and presenting actionable insights to stakeholders and senior leadership.

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Own business systems projects from requirements and solution design through configuration, testing, deployment, rollout, and ongoing support. Administer platforms such as ERP, CRM, order management, and support systems; build integrations with Engineering; improve finance, supply chain, fulfillment, and member-service workflows; troubleshoot issues; lead user acceptance testing and change management; create documentation and training; and use AI tools to automate workflows and improve efficiency.

Analyze brand marketing performance across channels, audiences, creative, and markets. Design and evaluate incrementality tests, brand lift studies, geo-lift experiments, and marketing mix models. Build dashboards and reporting frameworks, synthesize survey, media, web, and brand health data, and provide recommendations that guide creative strategy, media planning, and investment decisions. Partner with Brand Marketing, Media, Data Science, and external measurement teams.

Analyze growth marketing campaign performance, develop dashboards, translate media and conversion data into actionable insights, and support experimentation and measurement. Partner with marketers and Data Science to apply attribution, marketing mix modeling, and forecasts. Inform budget allocation, pacing, KPI definition, and growth planning while communicating recommendations to technical and non-technical stakeholders.

Partners with public safety agencies to understand operational needs, document business processes and requirements, configure SaaS solutions, assess feasibility, and deliver implementations. Designs and administers user acceptance testing and training, translates requirements into technical configurations, troubleshoots issues, and applies software deployment best practices. Requires customer collaboration, process improvement, change management, and experience with SaaS implementation and law enforcement.

Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.

Analyzes business systems and processes, develops requirements and functional designs, translates stakeholder needs into backlog items, and supports Agile development. Responsibilities include maintaining process documentation, defining acceptance criteria, coordinating testing and defect remediation, facilitating user acceptance testing, verifying production changes, supporting demos and training, and collaborating with technical teams. Provides business analysis guidance, recommends process improvements, and mentors less experienced analysts.

Partner with stakeholders to gather and document data requirements, translate needs into user stories and technical specs, perform SQL-based data analysis, source-to-target mapping, and validation, support data quality, lineage, and monitoring, serve as primary requirements contact, contribute to Agile ceremonies, assist change management and rollout, and maintain operational and client documentation.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Serves as an enterprise architecture subject matter expert within a DoD environment. Supports DoD Business Enterprise Architecture initiatives, business process alignment, enterprise strategy, stakeholder analysis, requirements documentation, reporting, and project activities using MEGA HOPEX and Microsoft Office tools.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

The Senior Business Systems Analyst connects customer care operations with engineering and Salesforce development. Responsibilities include mapping workflows, translating business needs into technical specifications, leading QA and UAT, building dashboards and metrics, analyzing root causes, managing cross-functional dependencies, and identifying system optimization opportunities. The role requires enterprise systems integration experience, SQL proficiency, Agile/SDLC knowledge, and familiarity with customer care operations.

The Analyst IV is responsible for delivering scalable, secure POS and Payments technology solutions, leading design and integration, and ensuring system performance along with troubleshooting support.

Collects and analyzes business requirements, designs and configures Oracle EBS solutions, develops functional specifications, performs testing, provides end-user support, troubleshoots issues, improves business processes, and delivers documentation and training. The role bridges business and technical teams while supporting Oracle EBS Finance and Procurement implementations, including treasury, cash management, accounting, and line-of-accounting configurations.

Collects and analyzes business requirements, designs and configures Oracle EBS solutions, performs functional testing and UAT support, troubleshoots user issues, and coordinates with technical teams. The role also improves business processes, develops documentation, trains users, and provides ongoing functional support across procurement and financial modules.