Top Business Analyst Jobs in Boston, MA

Translates customer and business needs into digital product solutions by documenting requirements, creating user stories and workflows, engaging Legal, Risk, and Compliance, and evaluating solution effectiveness. Partners with cross-functional teams in an agile environment, communicates with stakeholders, develops product introduction strategies, and applies data-driven insights to improve digital experiences for advisors and clients.

Supports deployment and configuration of a LIMS within an analytical sciences environment. Translates laboratory workflows and scientific methods into structured system solutions, configures workflows and instrument connectivity, conducts user acceptance testing, resolves process gaps, and ensures compliance with FDA cGMP, data integrity, and 21 CFR Part 11 requirements. The role also supports documentation, knowledge transfer, stakeholder collaboration, and system implementation or migration activities.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Conduct exploratory and hypothesis-driven analysis across disparate data sources to identify business opportunities, risks, and causal relationships. Build metrics, reports, and dashboards to monitor performance and experiments, while partnering with decision-makers to communicate insights and improve data-driven decisions. Contribute to data structure modernization, modeling, and ETL initiatives while managing multiple analytical projects.

Analyze and design data-quality workflows and solutions for State Street’s Alpha front-to-back platform. Lead current- and future-state analysis, gap assessments, requirements gathering, client onboarding, and business architecture. Participate in solution design, integration, testing, implementation, Agile ceremonies, code reviews, and production issue triage. Serve as a platform subject-matter expert while collaborating with globally distributed teams and managing client expectations.

Provides first-line SAP application support for Production, Operations, and Finance processes. Manages tickets, resolves L1 issues, assesses business impact, coordinates escalations with AMS partners, and tracks service-level agreements. Documents and coordinates change requests through production release, maintains support materials, and trains end users. Requires strong functional knowledge of SAP PP, MM, QM, or SD and practical production, supply-chain, and ticket-management experience. This is a hybrid Boston-area role with three days in office and no travel.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.

Leads requirements gathering, process design, gap analysis, backlog quality, and user acceptance testing for federal ServiceNow implementations. Translates mission needs into user stories, workflows, functional specifications, and scalable out-of-the-box solutions. Collaborates with stakeholders, architects, Agile teams, and government personnel while ensuring compliance with Section 508, FISMA, and NIST controls. Develops SOPs, user guides, training materials, and test scripts, and mentors junior analysts and developers.

Supports IT change management, system releases, user training, and technical and operational documentation for the Strategic National Stockpile. Assesses impacts, coordinates change activities, develops training materials, conducts training sessions, maintains SOPs and user guides, and translates technical information for business users. The role supports Agile modernization initiatives, regulated documentation requirements, emergency communications, and 24x7 on-call services.

Leads business analysts across multiple Agile teams supporting a federal court case-management modernization program. Owns backlog decomposition, prioritization, requirements, user stories, acceptance criteria, process mapping, journey mapping, deliverables, risks, dependencies, and stakeholder alignment. Facilitates PI planning, Scrum ceremonies, retrospectives, customer interviews, process analysis, and technical briefings. Develops Microsoft Visio process maps and narratives, supports modernization and legacy integration, and ensures teams maintain ready, prioritized work aligned with scope and timelines.

Own PPM business analysis, process standardization, platform adoption, and change enablement using Adobe Workfront and Jira. Develop scalable onboarding frameworks, training materials, process documentation, SOPs, templates, videos, and self-service resources. Analyze current and future-state workflows, gather requirements, facilitate workshops, improve governance and reporting, and partner with Product and technical teams on platform enhancements, integrations, and automation across agencies.

Business Analyst I partners with business stakeholders and Software Engineering to define requirements, improve processes, analyze systems, support Salesforce reporting and workflows, troubleshoot custom development issues, and perform quality assurance for applications and automated jobs. The role also supports software deployments, documents business processes, and occasionally participates in after-hours maintenance.

Support Sales and Key Account teams by owning trade performance reporting, building dashboards, analysing promotional ROI, preparing category presentations for range reviews, and collaborating with Marketing, Supply Chain, and Finance to drive commercial decisions.

Supports engineering and program leads with earned value management, financial analysis, forecasts, and cost and schedule control. Prepares quarterly EACs, monthly LREs, budget change requests, variance reports, and risk and opportunity assessments. Monitors actual costs, analyzes budget and schedule performance, and partners with control account managers using SAP, APEX, IMS, and PMX tools.

Leads business analysis across enterprise initiatives, including software selection, implementations, process improvement, and transformation programs. Responsibilities include stakeholder discovery, requirements documentation, process and data analysis, vendor evaluation, agile and waterfall delivery support, testing, documentation, and change-readiness activities. The role collaborates with business, technical, project, and executive stakeholders to improve efficiency, standardize processes, manage risks, and support successful solution delivery.

Secures enterprise business applications and integrations, including NetSuite and SAP SuccessFactors. Reviews configurations, access models, APIs, data flows, IAM, logging, and cloud controls; performs risk assessments, threat modeling, and audit support; aligns controls with FedRAMP, ISO 27001, SOC 2, and SOX requirements. Partners with application owners, cloud teams, IT, security, and business stakeholders to implement least privilege, secure configurations, compensating controls, and remediation plans.

Business Analyst supporting Department of Navy legal operations by gathering and prioritizing Appian requirements, translating business needs into technical solutions, analyzing data, coordinating stakeholders, supporting project planning and implementation, authoring documentation, facilitating workshops and change management, and assisting with testing, training, and user support.

Owns the rollout and enhancement of AI-enabled sales and operations platforms, including Aviso and the Zaigo Control Desk. Documents workflows, writes requirements, manages vendors and developers, oversees integrations, testing, training, adoption metrics, and change management. Facilitates AI use-case intake and Claude enablement, including shared prompts, context, and governed connectors. Partners across sales, revenue operations, marketing, enablement, and Information Systems to deliver automation programs.

Gather and document customer requirements, write user stories and acceptance criteria, map needs to Salesforce functionality, configure declarative solutions, and support UAT. The role includes creating process flows, test scripts, defect logs, training materials, release notes, data migration validation, backlog management, Agile ceremonies, stakeholder demonstrations, change management, and briefings for government stakeholders.

Gather and analyze business and system requirements across multiple systems, translating them into use cases and clear documentation. Facilitate stakeholder workshops, collaborate with cross-functional teams, evaluate technical solutions, support user acceptance testing, and help develop training materials. The role promotes Agile practices, applies UML and Domain-Driven Design, and contributes to projects from inception through delivery.

Supports marketing and marketing technology initiatives by gathering and documenting requirements, user stories, workflows, data flows, and acceptance criteria. Partners with Marketing, Product, Engineering, QA, Compliance, vendors, and other stakeholders on websites, landing pages, CMS, analytics, tagging, SEO, forms, integrations, and accessibility. Translates business needs into actionable requirements while addressing APIs, data mapping, permissions, errors, dependencies, and system performance.

This role involves writing user stories, supporting agile team processes, and driving customer discovery to enhance technology solutions for clients.

The Business Analyst gathers and prioritizes business requirements, supports technology platform design and implementation, maintains process and stakeholder knowledge, conducts software testing and quality assurance, assists with project planning, and trains end users. The role collaborates with vendors, IT, operations, underwriting, and distribution teams to align technology solutions with business needs, KPIs, and the organization’s technology roadmap.

Business Analyst supporting a state psychiatric healthcare environment by gathering and documenting requirements, creating user stories and acceptance criteria, mapping processes, facilitating stakeholder sessions, and identifying workflow improvements. The role participates in SAFe ceremonies and PI Planning, collaborates with product and development teams, and supports UAT, test scenarios, traceability, BRDs, and status reporting. This is a 100% onsite position in Salt Lake City, Utah.