Top Business Analyst Jobs in Boston, MA

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.

Partner with stakeholders to gather and document data requirements, translate needs into user stories and technical specs, perform SQL-based data analysis, source-to-target mapping, and validation, support data quality, lineage, and monitoring, serve as primary requirements contact, contribute to Agile ceremonies, assist change management and rollout, and maintain operational and client documentation.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

The Analyst IV is responsible for delivering scalable, secure POS and Payments technology solutions, leading design and integration, and ensuring system performance along with troubleshooting support.

Provides application and technical support for business systems and JDE users. Assists with point-of-sale, point-solution, and JDE implementations, upgrades, patches, testing, documentation, and process improvement. Supports subsidiary companies through travel, scheduled on-call coverage, and technical emergency response. Requires knowledge of business systems and processes, strong communication and team-building skills, and a bachelor’s degree in business, computer science, management information systems, or a related field.

Develop business intelligence and revenue reporting tools, automate Finance reporting processes, perform ad hoc and quantitative analyses, and translate complex data into actionable insights. The analyst will support company initiatives, present findings to technical and non-technical stakeholders, and provide decision-making guidance across the organization.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Lead Salesforce Lead-to-Order transformation initiatives across sales, AI, and mobile experiences. Gather requirements, design processes and solutions, prioritize AI use cases, manage functional backlogs, evaluate build-versus-buy options, and oversee testing, training, documentation, adoption, and continuous enhancements. Partner with Sales, Finance, Legal, Data, and Platform teams to deliver compliant, measurable capabilities that improve seller productivity and trust in AI-enabled workflows.

Lead CS&R business operations: manage vendor relationships, run performance scorecards and metrics reporting, craft executive presentations and dashboards, coordinate meetings and budgets, support tools and onboarding, and independently deliver special projects to improve productivity and team engagement.

The Senior Business Systems Analyst will leverage ServiceNow for automation, aligning solutions with business needs, enhancing user experience and driving AI-assisted solutions.

Lead HCM/payroll implementations for public sector clients: gather requirements, run workshops, design/configure systems, write user stories, support testing/reconciliation, mentor analysts, deliver documentation and presentations, and support proposals and client relationships using Agile methods.

Manages post-award financial administration for grants, contracts, and clinical trials. Responsibilities include award setup, transaction processing, compliance reviews, invoicing, cash management, collections, journal entries, financial reporting, audits, and project closeout. Analyzes financial results, resolves discrepancies, ensures compliance with GAAP, Uniform Guidance, sponsor requirements, and institutional policies, and supports accurate and timely reporting.

Serves as the liaison between Data Operations and business teams by receiving, documenting, triaging, and analyzing file-related data issues. Determines impact and severity, validates root causes with technical teams, maintains an issue dashboard, communicates proactive status updates, documents resolutions, and identifies recurring problems for process improvement. Requires strong analytical, organizational, and communication skills, with healthcare or pharmacy benefit management experience preferred.

Own data partner specification negotiations, data mapping, Ascend platform configuration, and internal QA across multiple implementations. Review file specifications, normalize schemas, validate test files, document data dictionaries, and route non-standard requests to Product or Customer Engineering. Coordinate with delivery and engagement teams on UAT, defects, readiness, and capacity constraints. Develop repeatable QA frameworks, implementation playbooks, procedures, and training materials while ensuring configurations meet quality standards before go-live.

Provides financial and technical consulting for a Department of Defense program and financial management system. Responsibilities include structuring financial data, reconciling multiple systems, reviewing forecasts and accounting data, advising on government finance, and supporting and training government financial office customers. Requires DoD acquisition or financial management experience, a bachelor's degree or equivalent experience, and eligibility for classified information access.

Manages operational implementations, client onboarding, system conversions, and product launches. Develops project plans, documents processes and requirements, analyzes legacy data, validates mappings, reconciles account data, supports SQL and Excel reporting, coordinates stakeholders and vendors, facilitates training, and conducts UAT/BET testing. Ensures operational readiness, regulatory compliance, quality assurance, and post-implementation improvements across financial services and insurance operations.

Analyzes federal financial data, business processes, workflows, and requirements to improve planning, reporting, and operational outcomes. Partners with government stakeholders to facilitate workshops, recommend process and technology solutions, document SDLC deliverables, develop test plans, execute testing, and support implementation of financial planning and business intelligence applications. The role also translates complex findings for technical and non-technical audiences in a client-facing consulting environment.

Translates business needs into requirements, user stories, acceptance criteria, process flows, and data specifications. Supports product backlogs, sprint ceremonies, release validation, and Azure DevOps work-item management. Partners with product managers, engineers, and stakeholders to identify workflow improvements, communicate risks and dependencies, and maintain documentation. Contributes to product analytics by defining KPIs and interpreting usage data.

Gather and translate stakeholder requirements into ServiceNow technical specifications, support client demos and workshops, maintain documentation and knowledge articles, and contribute to platform solution delivery and integrations.