Top Business Analyst Jobs in Boston, MA

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Manages enrollment and reenrollment communication projects for executive benefits customers. Transforms data from multiple systems into accurate branded documents, audits materials for quality, fulfills paper and digital document requests, runs reports and queries, troubleshoots issues, supports partners, and recommends process improvements.

Supports a university-wide training portal systems upgrade through business analysis, data integration, system configuration, testing, implementation readiness, reporting, and system administration. The role translates business needs into sustainable solutions, develops test scenarios, coordinates user acceptance testing, documents defects, supports issue resolution, and collaborates with internal teams and external consultants.

Leads business and systems analysis for foreign exchange applications, translating complex business needs into requirements and sustainable solutions. Facilitates stakeholder workshops, defines scope, manages risks and dependencies, supports architecture and engineering, coordinates testing and user acceptance, and drives release readiness. The role also supports production issue analysis, backlog refinement, roadmap prioritization, documentation, and Agile delivery across the full systems development lifecycle.

Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Supports and improves global SAP labeling solutions across manufacturing, quality, procurement, logistics, and warehouse operations. Gathers requirements, maps processes, configures and tests enhancements, resolves incidents, manages documentation, and coordinates stakeholders throughout project lifecycles. The role also evaluates integrations, compliance needs, automation opportunities, and SAP S/4HANA transformation initiatives while supporting training, deployment, and user adoption.

Supports deployment and configuration of a LIMS within an analytical sciences environment. Translates laboratory workflows and scientific methods into structured system solutions, configures workflows and instrument connectivity, conducts user acceptance testing, resolves process gaps, and ensures compliance with FDA cGMP, data integrity, and 21 CFR Part 11 requirements. The role also supports documentation, knowledge transfer, stakeholder collaboration, and system implementation or migration activities.

Leads discovery sessions and translates customer needs into requirements, workflows, user stories, acceptance criteria, test plans, and solution architecture inputs. Facilitates process modeling, functional testing, quality reviews, training, and organizational change management. Partners with customers, architects, technical teams, and stakeholders to solve complex business problems, improve processes, and deliver agile solutions. Mentors junior analysts and supports public-sector health programs when applicable.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Lead requirements gathering, process design, and solution development for federal agency ServiceNow implementations. Facilitate stakeholder workshops, translate mission needs into user stories and functional specifications, conduct process gap analyses, and ensure backlog quality. Collaborate with Agile, architecture, and development teams; mentor junior staff; support UAT; create process maps, SOPs, training materials, and federal-grade deliverables. Ensure solutions meet ServiceNow best practices, Section 508 accessibility requirements, and FISMA/NIST security controls.

Supports Massachusetts DPH enterprise data modernization by gathering and documenting business, process, workflow, and data requirements. Serves as liaison between public health programs and technical teams, supports data onboarding to the Enterprise Data Platform, facilitates stakeholder workshops, defines requirements for dashboards and data products, validates solutions, and develops business analysis standards and documentation.

Analyzes federal financial operations, business processes, workflows, requirements, and data to improve performance and reporting. Partners with government stakeholders and interdisciplinary teams to recommend technology and process solutions, document SDLC deliverables, develop test plans, and manage testing. The role also facilitates workshops, supports solution adoption, and translates complex findings for technical and non-technical audiences in a consulting environment.

Develops and implements business process improvements and system changes. Gathers stakeholder requirements, analyzes workflows and business impacts, reviews technical designs, prepares business cases, supports change management and training, and provides post-implementation assistance. The role also presents findings, documents procedures, and recommends solutions while collaborating with technical and non-technical teams.

Leads business analysts across multiple Agile teams supporting a federal court case-management modernization program. Owns backlog decomposition, prioritization, requirements, user stories, acceptance criteria, process mapping, journey mapping, deliverables, risks, dependencies, and stakeholder alignment. Facilitates PI planning, Scrum ceremonies, retrospectives, customer interviews, process analysis, and technical briefings. Develops Microsoft Visio process maps and narratives, supports modernization and legacy integration, and ensures teams maintain ready, prioritized work aligned with scope and timelines.

Leads business requirements and solution definition for healthcare payer core administration implementations. Partners with health plan customers, vendors, architects, product, development, and QA teams to define processes for claims, enrollment, provider, authorization, and payment systems. Translates healthcare and EDI requirements into functional and technical specifications, develops workflow documentation, manages risks and dependencies, supports Agile ceremonies, and conducts customer demonstrations and go-live evaluations.

Leads business analysis for an agile federal software development project supporting CBP. Elicits and documents functional and non-functional requirements, models business processes, creates user stories and acceptance criteria, and manages product backlogs with government Product Owners. Facilitates Agile ceremonies, sprint and increment planning, Scrum activities, stakeholder meetings, and velocity tracking. Designs wireframes and UI mockups, performs requirements gap analysis, and supports project milestones, deployment planning, and client communications.

Supports a federal agile software development program as a Business Analyst and UI designer. Elicits and documents functional and non-functional requirements, creates process models, wireframes, and UI mockups, and manages user stories and product backlogs in JIRA and Confluence. Facilitates Agile ceremonies, JAD sessions, sprint planning, backlog grooming, and stakeholder meetings while tracking velocity, project progress, action items, and deployment milestones. Collaborates closely with Product Owners, Scrum Masters, SMEs, developers, testers, and CBP stakeholders.

Bridges business and technical teams for banking core system integrations. The role gathers and documents requirements, manages risks and integration trackers, coordinates clients, vendors, developers, and trainers, supports implementation troubleshooting, maintains process documentation, monitors project progress, triages tickets, and trains team members.

Conduct exploratory and hypothesis-driven analysis across disparate data sources to identify business opportunities, risks, and causal relationships. Build metrics, reports, and dashboards to monitor performance and experiments, while partnering with decision-makers to communicate insights and improve data-driven decisions. Contribute to data structure modernization, modeling, and ETL initiatives while managing multiple analytical projects.

Manages post-award financial administration for grants, contracts, and clinical trials. Responsibilities include award setup, transaction processing, compliance reviews, invoicing, cash management, collections, journal entries, financial reporting, audits, and project closeout. Analyzes financial results, resolves discrepancies, ensures compliance with GAAP, Uniform Guidance, sponsor requirements, and institutional policies, and supports accurate and timely reporting.

Analyze and design data-quality workflows and solutions for State Street’s Alpha front-to-back platform. Lead current- and future-state analysis, gap assessments, requirements gathering, client onboarding, and business architecture. Participate in solution design, integration, testing, implementation, Agile ceremonies, code reviews, and production issue triage. Serve as a platform subject-matter expert while collaborating with globally distributed teams and managing client expectations.

Provides first-line SAP application support for Production, Operations, and Finance processes. Manages tickets, resolves L1 issues, assesses business impact, coordinates escalations with AMS partners, and tracks service-level agreements. Documents and coordinates change requests through production release, maintains support materials, and trains end users. Requires strong functional knowledge of SAP PP, MM, QM, or SD and practical production, supply-chain, and ticket-management experience. This is a hybrid Boston-area role with three days in office and no travel.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.

Analyzes business, customer, sales, pricing, rebate, and profitability data using data warehouses, databases, spreadsheets, statistical tools, and presentation software. Develops reports, recommendations, sales plans, contracts, and customer profiles; troubleshoots discrepancies, documents procedures, supports strategic initiatives, and participates in special projects. Requires independent problem-solving, strong communication, organization, and attention to detail.

Leads business and functional requirements for healthcare payer core administration implementations covering claims, enrollment, provider, authorization, and payment systems. Partners with customers, vendors, product, architecture, development, QA, and offshore teams to translate healthcare processes into technical requirements, workflows, user stories, and EDI mappings. Supports Agile ceremonies, solution design, risk management, stakeholder walkthroughs, MVP demonstrations, and go-live decisions.