Top Business Analyst Jobs in Boston, MA

Own wholesale performance reporting and analysis across retail partners, products, and regions. Build datasets, data models, dashboards, and automated reporting while validating data quality. Analyze sell-through, inventory, pricing, promotions, and commercial trends to identify growth opportunities. Partner with stakeholders across Wholesale, Digital Commerce, and Marketing to frame analytical questions, communicate findings, and provide actionable recommendations.

Conduct healthcare product analysis, build dashboards and recurring reports, monitor KPIs, support A/B testing, validate data, and identify trends affecting member engagement and health outcomes. Partner with product, engineering, design, data science, and marketing teams to deliver actionable insights, improve data quality, and support healthcare product strategy. The role also contributes to documentation, segmentation analysis, and repeatable analytics processes.

Analyzes account portfolio whitespace, pipeline, deal performance, campaign attribution, rep productivity, budgets, forecasts, and expenses. Builds models and executive reporting to improve revenue planning, forecast accuracy, and account management decisions. Partners with Account Management, Finance, Marketing, Contract Administration, and regional leaders; validates Salesforce data and translates complex findings into actionable recommendations.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Manages enrollment and reenrollment communication projects for executive benefits customers. Transforms data from multiple systems into accurate branded documents, audits materials for quality, fulfills paper and digital document requests, runs reports and queries, troubleshoots issues, supports partners, and recommends process improvements.

Develop strategic frameworks and hypotheses for ambiguous business questions, synthesize qualitative and quantitative insights, and create executive- and Board-ready recommendations. Support business unit and product portfolio strategy by evaluating markets, consumer needs, competition, economics, investment choices, and growth opportunities. Collaborate cross-functionally with Product Management, Finance, Marketing, Engineering, Design, Sales, and Supply Chain to inform long-term business decisions.

Supports strategic global accounts by coordinating customer engagement, account planning, proposals, RFPs, business cases, commercial opportunities, and cross-functional execution. Prepares executive meetings and business reviews, tracks commitments, aligns internal stakeholders, and helps advance partnerships and strategic initiatives across Mastercard’s acquiring and payments ecosystem.

Supports Operations initiatives through requirements analysis, system and workflow testing, implementation, root-cause analysis, process improvement, documentation, and training. Serves as a subject matter expert for assigned business areas, identifies and escalates system or procedural issues, partners with leadership and project teams, and helps maintain operational procedures and successful project outcomes.

Supports onboarding and delivery of Private Markets products within fund and investment operations. Acts as the liaison among stakeholders, product management, end users, and systems teams; translates complex business needs into system requirements and solutions. Leads initiatives, develops use cases and documentation, performs data analysis and user acceptance testing, and influences architecture and process improvements. Requires expertise in alternative investments, private market structures, asset management operations, accounting, derivatives, and investment platforms.

Supports digital product development for M&A deal administration by eliciting requirements, documenting workflows and user journeys, defining success metrics, managing user stories and acceptance criteria, supporting UAT and issue triage, and tracking feature traceability. Partners with product, technology, operations, risk, and compliance stakeholders to deliver client-focused solutions that balance usability, business value, operational efficiency, and controls.

Supports customer order-to-cash operations through SAP transaction management, exception resolution, reporting, reconciliation, data analysis, and process improvement. The role investigates order, delivery, EDI, master-data, and system issues; develops dashboards and performance metrics; supports testing and system enhancements; documents procedures; and partners with Customer Service, Sales, Supply Chain, Planning, Distribution, Master Data, EDI, and IT teams to improve fulfillment, data integrity, and operational efficiency.

The Business Analyst elicits and analyzes domain requirements, business rules, workflows, and stakeholder knowledge for government software engagements. The role produces validated documentation, identifies gaps and ambiguities, tracks changes, facilitates stakeholder sessions, and ensures developers and QA teams have accurate requirements. This remote position requires collaboration across business and technical teams, Agile/Scrum familiarity, strong documentation skills, U.S. citizenship, and eligibility for Public Trust determination and DoD system access.

Lead requirements gathering and process design for federal ServiceNow implementations. Translate mission needs into user stories, acceptance criteria, functional specifications, workflows, and data models. Facilitate workshops, conduct gap analyses, review backlog quality, support Agile processes, guide junior staff, coordinate UAT, and ensure solutions meet federal accessibility and security standards. Create SOPs, user guides, training materials, and other federal-grade deliverables while advising stakeholders on ServiceNow best practices.

Manages eligibility and accumulator file exchanges with TPAs, including SFTP administration, automation, monitoring, reconciliation, and discrepancy resolution. Serves as the operational liaison for business teams and external partners, leads impact analysis and proactive issue communication, maintains dashboards and documentation, and delivers data operations projects. Develops AI-assisted tools while ensuring secure handling of HIPAA-protected data.

Analyzes data and models competitive agency compensation programs for an insurance organization. Responsibilities include data extraction and cleansing, compensation reporting, reconciliations, executive presentations, program administration, documentation, audit support, and cross-departmental collaboration. The role also serves as a compensation subject matter expert, supports corporate projects, and may guide junior staff.

Leads business analysis and operational improvement initiatives for healthcare claims and managed care processes. Responsibilities include process redesign, cost-benefit and ROI analysis, operational readiness, claims lifecycle performance, regulatory alignment, reporting, testing, stakeholder coordination, and mentoring junior analysts. The role requires seven years of healthcare operations experience and may involve Facets claims adjudication.

The Senior Default Business Analyst elicits, documents, validates, and manages business and system requirements for mortgage default projects. The role bridges business stakeholders and Information Systems, develops testing strategies and UAT materials, supports implementation validation, analyzes data using Power BI and DAX, identifies trends, improves processes, supports audits, and assists with regulatory and servicing updates. The analyst also mentors junior staff and resolves escalated issues.

Collects and analyzes business requirements, designs and configures Oracle EBS solutions, performs functional testing and UAT support, troubleshoots user issues, and coordinates with technical teams. The role also improves business processes, develops documentation, trains users, and provides ongoing functional support across procurement and financial modules.

Business Analyst Advisor aligns technology and business strategies through reporting, forecasting, data modeling, visualization, metrics, and analytical solutions. The role develops and maintains reports and models, performs variance analysis, creates ad hoc queries, improves processes, standardizes data definitions, and supports technology solutions that enhance controls, efficiency, data quality, and decision-making. It partners with business and technical teams to promote trusted, self-service analytics and user adoption.

Expert Business Analyst responsible for consolidating payment gateways into a target platform. Elicits and documents requirements, creates business and functional specifications, performs data mapping and migration analysis, and supports testing, UAT, releases, and production issue resolution. Requires deep US payments and TSYS acquiring platform expertise, knowledge of authorization, settlement, chargebacks, tokenization, compliance, and payment integrations. Collaborates with architects, developers, data and migration teams, QA, product owners, and stakeholders in Agile and SAFe environments.

Supports a university-wide training portal systems upgrade through business analysis, data integration, system configuration, testing, implementation readiness, reporting, and system administration. The role translates business needs into sustainable solutions, develops test scenarios, coordinates user acceptance testing, documents defects, supports issue resolution, and collaborates with internal teams and external consultants.

Analyze business data, build and maintain business models, provide actionable insights and reports, collaborate with cross-functional teams, monitor performance, and recommend efficiency improvements to support strategic decision-making.

Analyzes e-commerce performance, sales, conversion, traffic, profitability, digital shelf metrics, POS data, consumer behavior, and market trends. Builds executive dashboards and recurring reports, conducts forecasting and ad hoc analyses, and translates insights into recommendations for marketing, merchandising, product development, and channel strategy. Partners with cross-functional stakeholders to identify growth opportunities, improve processes, and support strategic business decisions.

Leads business and systems analysis for foreign exchange applications, translating complex business needs into requirements and sustainable solutions. Facilitates stakeholder workshops, defines scope, manages risks and dependencies, supports architecture and engineering, coordinates testing and user acceptance, and drives release readiness. The role also supports production issue analysis, backlog refinement, roadmap prioritization, documentation, and Agile delivery across the full systems development lifecycle.