Top Business Analyst Jobs in Boston, MA

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.

Partner with stakeholders to gather and document data requirements, translate needs into user stories and technical specs, perform SQL-based data analysis, source-to-target mapping, and validation, support data quality, lineage, and monitoring, serve as primary requirements contact, contribute to Agile ceremonies, assist change management and rollout, and maintain operational and client documentation.

Support Business Banking with analytics, reporting, dashboards, and automation to drive deposit acquisition, onboarding, funded balance growth, and retention. Produce forecasting and pipeline reporting, provide deposit strategy and profitability insights, enable go-to-market and campaign analysis, and standardize onboarding and data processes to improve efficiency and data quality.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.

The Analyst IV is responsible for delivering scalable, secure POS and Payments technology solutions, leading design and integration, and ensuring system performance along with troubleshooting support.

Provides application and technical support for business systems and JDE users. Assists with point-of-sale, point-solution, and JDE implementations, upgrades, patches, testing, documentation, and process improvement. Supports subsidiary companies through travel, scheduled on-call coverage, and technical emergency response. Requires knowledge of business systems and processes, strong communication and team-building skills, and a bachelor’s degree in business, computer science, management information systems, or a related field.

Develop business intelligence and revenue reporting tools, automate Finance reporting processes, perform ad hoc and quantitative analyses, and translate complex data into actionable insights. The analyst will support company initiatives, present findings to technical and non-technical stakeholders, and provide decision-making guidance across the organization.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Lead Salesforce Lead-to-Order transformation initiatives across sales, AI, and mobile experiences. Gather requirements, design processes and solutions, prioritize AI use cases, manage functional backlogs, evaluate build-versus-buy options, and oversee testing, training, documentation, adoption, and continuous enhancements. Partner with Sales, Finance, Legal, Data, and Platform teams to deliver compliant, measurable capabilities that improve seller productivity and trust in AI-enabled workflows.

Lead CS&R business operations: manage vendor relationships, run performance scorecards and metrics reporting, craft executive presentations and dashboards, coordinate meetings and budgets, support tools and onboarding, and independently deliver special projects to improve productivity and team engagement.

The Senior Business Systems Analyst will leverage ServiceNow for automation, aligning solutions with business needs, enhancing user experience and driving AI-assisted solutions.

Lead HCM/payroll implementations for public sector clients: gather requirements, run workshops, design/configure systems, write user stories, support testing/reconciliation, mentor analysts, deliver documentation and presentations, and support proposals and client relationships using Agile methods.

Investigates data governance issues using information management tools and data sources, identifies root causes, and partners with data owners, clients, vendors, and architects on resolution. Establishes governance baselines, standards, metrics, audits, and reporting. Defines governance requirements for data elements, integrates governance tests into ETL processes, communicates governance benefits, and drives continuous improvement of data management systems, policies, and processes.

Supports research finance and administrative leadership through financial and operational analysis, dashboards, recurring reports, data quality reviews, and reporting schedule management. Identifies trends, risks, discrepancies, and improvement opportunities across research operations, translating findings into actionable recommendations. The role also assists with indirect cost rate proposals, fringe analysis, reconciliations, research space reporting, documentation, and ad hoc leadership requests.

The Business Analyst will collaborate with business owners and partners to identify opportunities, define requirements, and improve service delivery through documentation and implementation of technology solutions.

Gather and analyze business needs, translate them into functional and solution requirements, and support solution design for a unified digital platform. The role evaluates existing tools, user flows, processes, integrations, and data sources; facilitates stakeholder workshops; maintains requirements documentation; and collaborates with Product, UX, Architecture, Development, and QA teams throughout Agile delivery to ensure measurable business value.

Manages operational implementations, client onboarding, system conversions, and product rollouts. Develops project plans, documents workflows and business requirements, analyzes and reconciles data, supports system configuration and reporting, coordinates cross-functional stakeholders, facilitates training, and performs UAT, quality assurance, compliance checks, and post-implementation reviews.

Leads requirements gathering, process design, gap analysis, and user story development for federal ServiceNow implementations. Facilitates stakeholder workshops, defines Agile processes, reviews functional designs, develops process maps and data models, and coordinates UAT. Advises government clients on ServiceNow best practices and federal compliance requirements, including Section 508 and FISMA/NIST controls. Creates SOPs, user guides, and training materials while mentoring junior team members and maintaining backlog quality.

Leads systems requirements analysis and documentation for mid-to-large projects, establishes analysis standards, and guides junior staff. Leads cross-functional teams, documents functional and integration requirements, and advises users on automated systems. Maintains program cost, staffing, performance, and financial-control data while supporting forecasting, variance analysis, reporting, and business-process improvement. This is a remote, non-programming role requiring an active Secret clearance and a relevant professional certification.

Analyzes federal financial operations, business processes, workflows, requirements, and data to improve performance and reporting. Partners with government stakeholders and interdisciplinary teams to recommend technology and process solutions, document SDLC deliverables, develop test plans, and manage testing. The role also facilitates workshops, supports solution adoption, and translates complex findings for technical and non-technical audiences in a consulting environment.