Top Business Analyst Jobs in Boston, MA

Conduct healthcare product analysis, build dashboards and recurring reports, monitor KPIs, support A/B testing, validate data, and identify trends affecting member engagement and health outcomes. Partner with product, engineering, design, data science, and marketing teams to deliver actionable insights, improve data quality, and support healthcare product strategy. The role also contributes to documentation, segmentation analysis, and repeatable analytics processes.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Manages enrollment and reenrollment communication projects for executive benefits customers. Transforms data from multiple systems into accurate branded documents, audits materials for quality, fulfills paper and digital document requests, runs reports and queries, troubleshoots issues, supports partners, and recommends process improvements.

Leads external partner quote and bind API integrations from requirements through launch and ongoing optimization. Develops integration documentation, implementation plans, testing strategies, and communication plans; monitors integration health and coordinates issue resolution. Translates partner needs into business and technical requirements, influences product backlogs, communicates project progress, and collaborates with internal teams to deliver effective integration solutions.

Supports customer order-to-cash operations through SAP transaction management, exception resolution, reporting, reconciliation, data analysis, and process improvement. The role investigates order, delivery, EDI, master-data, and system issues; develops dashboards and performance metrics; supports testing and system enhancements; documents procedures; and partners with Customer Service, Sales, Supply Chain, Planning, Distribution, Master Data, EDI, and IT teams to improve fulfillment, data integrity, and operational efficiency.

Provides centralized support to four Assistant Vice Presidents through business reporting, analytics, executive presentations, calendar and meeting coordination, expense and travel administration, leadership event support, and tracking of priorities and deliverables. The role analyzes business information, coordinates cross-functional requests, supports strategic initiatives and operational improvements, and identifies opportunities to streamline processes through automation and AI.

Supports digital product development for M&A deal administration capabilities. Translates business needs into workflows, requirements, user stories, business rules, data requirements, acceptance criteria, and test scenarios. Manages backlog refinement and delivery readiness, validates solutions with cross-functional stakeholders, triages production issues, and incorporates client, operational, risk, and compliance considerations. Works across product, technology, operations, reporting, risk, and compliance teams in an Agile environment.

Analyzes account portfolio whitespace, pipeline, deal performance, campaign attribution, rep productivity, budgets, forecasts, and expenses. Builds models and executive reporting to improve revenue planning, forecast accuracy, and account management decisions. Partners with Account Management, Finance, Marketing, Contract Administration, and regional leaders; validates Salesforce data and translates complex findings into actionable recommendations.

Supports a university-wide training portal systems upgrade through business analysis, data integration, system configuration, testing, implementation readiness, reporting, and system administration. The role translates business needs into sustainable solutions, develops test scenarios, coordinates user acceptance testing, documents defects, supports issue resolution, and collaborates with internal teams and external consultants.

Leads business and systems analysis for foreign exchange applications, translating complex business needs into requirements and sustainable solutions. Facilitates stakeholder workshops, defines scope, manages risks and dependencies, supports architecture and engineering, coordinates testing and user acceptance, and drives release readiness. The role also supports production issue analysis, backlog refinement, roadmap prioritization, documentation, and Agile delivery across the full systems development lifecycle.

Leads Salesforce discovery and requirements workshops, designs and configures scalable solutions, documents technical designs, and serves as a functional subject matter expert. Collaborates with architects, QA, change management, and delivery teams throughout engagements. Supports UAT, defect resolution, data migration validation, training, go-live readiness, and hypercare. The role also contributes to internal enablement and knowledge sharing while maintaining delivery utilization targets.

Leads requirements gathering, process design, gap analysis, backlog quality, user story development, UAT, and federal ServiceNow solution delivery. Collaborates with stakeholders, architects, Agile teams, and government personnel to create scalable, compliant workflows and documentation. Provides mentorship, conducts peer reviews, develops process maps and test plans, and ensures adherence to Section 508, FISMA, and NIST standards.

Business Analyst gathers requirements, translates business needs into functional specifications, documents workflows, supports system testing and UAT, analyzes order-to-cash data, troubleshoots business systems, coordinates integrations, and assists with process improvements, reporting, training, and system implementations across healthcare-related operations.

Lead Business Analyst partners with business and technical teams to gather requirements, create functional specifications, map processes, support system enhancements, conduct UAT, analyze transactional data, maintain reports and documentation, troubleshoot issues, and improve healthcare order-to-cash workflows. The role supports integrations, configuration updates, go-live monitoring, user training, and operational performance improvements across order processing, billing, collections, and fulfillment.

Analyze complex content, datasets, research questions, and logical problems; verify claims through online research; summarize information; evaluate and correct AI-generated responses; and create annotations and scenarios to improve large language model performance. The role is fully remote, full-time for 16 weeks, requires U.S. English fluency, independent work, strong analytical and research skills, and an existing Gemini account with relevant conversation history.

Analyzes, models, administers, and reports on competitive agency compensation programs. The role gathers and cleanses data, develops recommendations for executives, maintains compensation agreements and reconciliations, supports reporting, serves as a subject matter expert, and contributes to corporate projects and staff development.

Analyzes e-commerce performance, sales, conversion, traffic, profitability, digital shelf metrics, POS data, consumer behavior, and market trends. Builds executive dashboards and recurring reports, conducts forecasting and ad hoc analyses, and translates insights into recommendations for marketing, merchandising, product development, and channel strategy. Partners with cross-functional stakeholders to identify growth opportunities, improve processes, and support strategic business decisions.

Provides financial and technical consulting for a DoD program and financial management system. Responsibilities include structuring financial data, reconciling multiple systems, reviewing forecasts and accounting data, supporting government financial offices, and delivering customer training. Requires at least five years of DoD acquisition, finance, financial management, or program management experience, plus a bachelor's degree or equivalent experience. U.S. citizenship and eligibility for access to classified information are required.

Develops and implements business process improvements and system changes. Gathers stakeholder requirements, analyzes workflows and business impacts, reviews technical deliverables, prepares business cases, and recommends solutions. Provides training, change communications, post-implementation support, and process improvement strategies. Requires strong research, analytics, financial and risk analysis, Excel, workflow modeling, project planning, communication, and stakeholder-management skills.

Senior ServiceNow Business Analyst responsible for gathering and translating client requirements, supporting demos, testing, workshops, documentation, change management, and solution delivery. The role collaborates with stakeholders and virtual teams throughout project lifecycles, applies ServiceNow best practices, supports agile and waterfall methodologies, and helps improve and automate business processes. Travel of up to 20% is expected.

Investigate and prevent fraud involving customer accounts and pharmacy activity by analyzing RAS/PowerLine and PMS data, conducting proactive audits, documenting findings, and collaborating with cross-functional teams to escalate issues and recommend corrective actions and policy improvements.

Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Supports and improves global SAP labeling solutions across manufacturing, quality, procurement, logistics, and warehouse operations. Gathers requirements, maps processes, configures and tests enhancements, resolves incidents, manages documentation, and coordinates stakeholders throughout project lifecycles. The role also evaluates integrations, compliance needs, automation opportunities, and SAP S/4HANA transformation initiatives while supporting training, deployment, and user adoption.

Translates customer requirements into scalable Salesforce solutions, leads discovery workshops, configures Salesforce, and documents solution designs. Collaborates with architects, QA, change management, and delivery teams throughout discovery, design, build, UAT, and go-live. Supports data migration validation, training, defect triage, hypercare, knowledge sharing, and internal enablement while serving as a Salesforce functional subject matter expert.