Top Business Analyst Jobs in Boston, MA

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Analyzes provider fee and fee schedule business needs, translates them into application software requirements, and collaborates with programming teams on system design and testing. Acts as a liaison between software users and technical staff to resolve questions and issues. The role requires business analysis experience, healthcare or managed care knowledge, and practical experience with SQL, TOAD, and DBViz.

Supports onboarding of private markets within fund and investment operations. Translates complex business requirements into systems and product solutions, coordinates stakeholders, influences architecture decisions, develops use cases and documentation, and performs user acceptance testing. Requires expertise in alternative investments, private equity, private debt, complex fund structures, investment operations, accounting, derivatives, and FIS InvestOne and SS&C Geneva platforms.

Leads complex data platform initiatives from discovery through delivery, translating business needs into technical requirements, user stories, and documentation. Partners with business, analytics, engineering, and architecture leaders; facilitates Agile ceremonies; supports roadmap development, data quality standards, root cause analysis, and validation procedures. The role also mentors Business Analysts, establishes documentation and analysis best practices, and represents the data platform team in enterprise planning and change initiatives.

Supports go-to-market systems for Sales, Marketing, Customer Success, Renewals, and Deal Desk. Translates business needs into requirements, user stories, and acceptance criteria; manages intake and prioritization; leads UAT, defect triage, releases, and field communications. Leads CPQ evaluation and roadmap support, improves marketing and pipeline attribution, monitors Salesforce data quality, and documents processes and definitions. Partners closely with Salesforce IT and uses AI tools to accelerate analysis, documentation, and testing.

Own and manage business applications, primarily Microsoft 365, SharePoint, Planner, and Monday.com, within a regulated pharmaceutical environment. Responsibilities include application administration, configuration, business requirements analysis, solution design, stakeholder coordination, vendor management, integrations with Workato, technology strategy, troubleshooting, and continuous improvement. The role requires delivering validated systems and coordinating technology initiatives across business and IT teams, with occasional onsite presence in the Boston area.

Leads global finance process design and SAP S/4HANA implementation activities, including accounting documentation, process-gap analysis, testing, data validation, UAT, controls evaluation, issue resolution, cutover, and post-go-live stabilization. Coordinates with Finance, Accounting, IT, regional teams, global process owners, and implementation partners to standardize processes and ensure compliance with US GAAP, IFRS, and company policies.

Leads global accounting process design and documentation for SAP S/4HANA implementation. Responsibilities include comparing legacy ERP processes with SAP functionality, defining future-state processes, creating and executing finance testing, validating converted data, resolving process and configuration issues, assessing controls and accounting compliance, and supporting cutover and stabilization. The role coordinates Accounting, Finance, IT, implementation partners, global process owners, and regional teams across Record-to-Report, Procure-to-Pay, Order-to-Cash, fixed assets, intercompany, and close processes.

Analyzes business and application requirements, documents process changes, manages projects, supports software testing, resolves client issues, and develops reporting for multiple business functions. Partners with stakeholders to improve processes, tools, and reporting while supporting existing applications and maintaining strong communication, organization, accuracy, and customer service.

Analyzes account portfolio whitespace, pipeline, deal performance, campaign attribution, rep productivity, budgets, forecasts, and expenses. Builds models and executive reporting to improve revenue planning, forecast accuracy, and account management decisions. Partners with Account Management, Finance, Marketing, Contract Administration, and regional leaders; validates Salesforce data and translates complex findings into actionable recommendations.

Supports pharma business development through financial modeling, market research, clinical development analysis, target sourcing, diligence, valuation, deal structuring, and transaction support. Develops investment theses and presentations for senior management, evaluates drug acquisition opportunities, contributes to strategic initiatives, and explores AI applications in asset sourcing and diligence.

The Business Analyst II will support a software replacement and implementation initiative for the Texas Workforce Commission. Responsibilities include gathering and documenting functional and technical requirements, writing user stories, creating process maps and system models, conducting fit-gap analyses, developing requirements documents, facilitating workshops, and creating and executing test plans. The role also supports legacy-system interfaces, troubleshooting, software lifecycle activities, and project planning across multiple program areas.

Supports an SAP S/4HANA modernization initiative focused on Customer Management and Sales and Distribution. Responsibilities include requirements gathering, system configuration, process analysis, documentation, SIT/UAT/regression testing, data validation and migration, cutover support, troubleshooting integration issues, and communicating project status, risks, and issues to stakeholders. The role is remote with required on-site meetings and operates in a federal delivery environment.

Supports insurance claims administration, reporting, quality assurance, ClaimCenter enhancements, process improvement, and automation initiatives. The role analyzes claims data, maintains operational reports, coordinates claim reviews, documents workflows, supports testing and system changes, and collaborates across Claims, Operations, Underwriting, and Technology.

Own security organization projects and workstreams from kickoff through delivery, managing plans, dependencies, risks, scope, reporting, and postmortems. Support budgets, purchase orders, invoices, vendors, operational metrics, and financial reporting. Translate business needs into technical requirements, improve processes, maintain documentation, and coordinate with distributed engineering, finance, procurement, HR, legal, and security teams.

Manages post-award financial activities for grants, contracts, and clinical trials, including award setup, invoicing, accounts receivable, cash management, month-end close, financial reporting, compliance, audits, and project closeout. Analyzes financial results, resolves payment and compliance issues, prepares journal entries and sponsor reports, maintains internal controls, and ensures adherence to GAAP, Uniform Guidance, sponsor requirements, and institutional policies.

Creates and maintains project management templates and SOPs, audits portfolio deliverables for quality and standards compliance, supports solution reviews and testing, validates requirements, and improves delivery processes. Coaches project managers and technical leaders on project management best practices across Waterfall, Agile, SAFe, and Scrum methodologies. Requires enterprise PMO experience and proficiency with Clarity, Power BI, SharePoint, and Atlassian Tools.

Supports legal teams and business operations by gathering and documenting requirements, analyzing processes, designing workflows, evaluating solutions, and measuring usability. Collaborates with IT and stakeholders on estimates, project planning, communications, training, and change management. Uses AI tools to accelerate requirements gathering, prototyping, process analysis, and documentation while validating outputs. Presents findings and prototypes to technical and non-technical audiences and identifies opportunities to improve efficiency through AI.

Leads requirements gathering, process design, and solution development for federal ServiceNow implementations. Translates mission needs into user stories, acceptance criteria, functional specifications, process maps, workflows, and data models. Oversees backlog quality, Agile processes, UAT, peer reviews, and federal compliance with Section 508, FISMA, and NIST controls. Advises stakeholders on ServiceNow best practices, mentors junior staff, and creates SOPs, user guides, and training materials.

Owns specialty pharmacy data-partner specification negotiations, data mapping, Ascend platform configuration, internal QA, defect resolution, and UAT readiness across multiple implementations. The role evaluates standard versus custom data requirements, coordinates with delivery, engagement, product, and engineering teams, maintains data dictionaries and implementation documentation, supports schema normalization, and develops repeatable testing and onboarding processes. It is primarily remote with occasional travel.

Analyzes claims data to identify trends, anomalies, root causes, cost drivers, and operational inefficiencies. Partners with claims, quality assurance, SIU, finance, and leadership teams to define analytical requirements, develop recommendations, improve claims handling, reduce risk, and enhance efficiency. Presents actionable findings to technical and non-technical stakeholders, including adjusters, managers, and executives.

Provides financial, administrative, and operational support across municipal infrastructure divisions. Responsibilities include revenue forecasting, cost and variance analysis, fee evaluation, permitting system oversight, cash receipt management, reconciliations, utility billing analysis, capital project financial tracking, grant support, reporting, audits, and process improvement. The role collaborates with Finance and department leaders to improve resource management, compliance, billing procedures, and long-term financial planning.

The AI Business Analyst leads discovery, process mapping, use-case prioritization, and requirements definition for AI, analytics, reporting, and automation projects. They translate business needs into user stories and acceptance criteria, maintain traceability, assess data readiness and impacts, support backlog refinement and user acceptance testing, document validation results, and prepare process guidance and handover materials. The role connects client stakeholders with technical delivery teams while tracking risks, dependencies, decisions, and business outcomes.

Collaborates with payment integrity audit leaders, clients, reporting teams, and support functions to define requirements, prioritize and forecast claim audit inventory, resolve provider and operational issues, support reporting workflows, maintain audit documentation, validate claims and reimbursement terms, and implement process improvements. The role also manages follow-up tasks, provider communications, templates, and operational projects while ensuring accurate reporting and timely issue escalation.

Leads business analysis for regulatory data and system capabilities across the GRIDS portfolio. Partners with regulatory stakeholders and Digital & Technology teams to elicit requirements, facilitate workshops, assess process and data impacts, create functional specifications and user stories, support Agile delivery, and improve regulatory processes, data quality, and system adoption. Requires substantial life sciences or regulatory business analysis experience and knowledge of Veeva RIM and GxP environments.