Salesforce Business Analyst

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Salesforce Business Analyst. The Business Analyst will act as a liaison between program team and IT team to translate the business needs and constantly work together to ensure the process workflow is seamless by participating in all phases of project life cycle. The Business Analyst will be responsible for supporting and driving the projects that they may support in the region. The Business Analyst will also be responsible for Program data management with ensuring the smooth reporting client deliverables.

Candidates must be in the following states to be considered:

Connecticut, Delaware, Maine, Massachusetts, Maryland, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia, West Virginia

For this opportunity, you’re a great fit if you can…

• Operate as a resource across a wide variety of programs, program types, and geographical areas in translating the business needs working along with internal and external stakeholders.

• Lead and conduct complex analysis from program and industry data to model program and portfolio performance in support of business proposals and operational improvements.

• Lead and conduct meetings/working sessions for requirements gathering, improvement planning/enhancements, troubleshooting bugs, finalizing the data dictionaries for all new projects.

• Conduct User acceptance testing.

• Lead and participate in completion of special projects handling training, reviewing work quality, overseeing timelines, addressing system functionality and driving process improvements.

• Program Data Management by conducting variance analysis & reconciliations on program data.

• Work collaboratively within a team environment, demonstrating strong communication skills and a customer-focused approach.

• Show a proactive, self-starting attitude, and an ability to work independently when necessary.

• Track project progress, manage risks, and report on project status to stakeholders.

In this exciting career opportunity, you will have…

• 8+ years relevant experience (at least 4 years in an Analyst role)

• 2+ years of data analysis including data mapping

• 1+ years' experience creating reports in salesforce

• Must be comfortable working in a fast paced environment with committed deadlines.

• Must be flexible to work off schedule work hours as needed.

• Advanced experience with Excel (XLOOKUP, Power Query)

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.