Top Analyst Jobs in Boston, MA

Supports the Agile Project Management Office with process improvement and portfolio management initiatives. Responsibilities include gathering methodology feedback, updating waterfall and Agile processes, preparing status reports, managing dependencies, analyzing data, and creating training materials and videos. The role also involves presenting findings, supporting strategic planning, and handling varied tasks in a hybrid office environment.

Performs research, analysis, reconciliations, validations, and investigations for moderate to complex loss-billing issues. Partners with Claims, Underwriting, Finance, IT, and external stakeholders to ensure accurate billing, maintain controls, resolve problems, and improve processes. Supports system and operational projects, audit documentation, and quality assurance activities. Provides guidance to less-experienced analysts and contributes to continuous improvement and process efficiency.

Lead cybersecurity, AI, and technology risk assessments across systems, cloud environments, business processes, and initiatives. Maintain the enterprise cyber risk register, track mitigation plans, translate technical findings into business risks, support FAIR-based quantitative analysis, and prepare executive reporting. Partner with Security, Legal, Product, IT, and business teams to assess architectures, AI use cases, emerging technologies, and third-party integrations while strengthening GRC processes and operational resilience.

Analyze lifecycle marketing communications across channels, segments, and lifecycle stages to identify engagement, monetization, and retention insights. Partner with Lifecycle Marketing stakeholders, design and evaluate A/B tests, build dashboards and reports, develop data models, and present recommendations that improve targeting, timing, content, and member experience.

Supports global indirect tax compliance across U.S. and international jurisdictions, including sales and use tax, VAT, GST, registrations, audits, notices, refunds, and tax authority inquiries. Analyzes large datasets, prepares tax-return data, performs reconciliations, maintains tax systems and workflows, and partners with internal teams and external providers. The role also investigates issues, recommends solutions, improves controls, and automates recurring processes.

The Senior Financial Analyst supports forecasting, financial modeling, KPI analysis, operating expense planning, resource allocation, and capital investment decisions. They partner with R&D and G&A teams, improve finance infrastructure through an EPM system transition, evaluate risks and efficiencies, and prepare reporting for management, investors, and the Board. The role also supports month-end close and budget-versus-actual processes while providing strategic insights to leadership.

Supports and scales Membership Services technology and operations by translating business needs into system solutions, improving workflows, automation, data accuracy, security, and customer experience. Leads projects involving case management, CTI, self-service, customer experience, and order fulfillment. Owns user acceptance testing, training, documentation, and change management; prototypes AI-powered workflows and mentors other business systems analysts.

Analyze paid marketing campaign performance across search, social, display, and affiliate channels. Partner with Growth Marketing stakeholders on media optimization, budget allocation, and acquisition efficiency. Support marketing experiments, incrementality testing, and lift studies. Build trusted datasets, dashboards, and recurring reports, then translate findings into actionable recommendations. The role requires SQL, business intelligence visualization experience, quantitative analysis, communication, and collaboration skills.

Lead governance, risk, and compliance activities for AI/ML systems, LLM integrations, AI agents, and related vendors. Conduct AI risk and third-party assessments, map controls to frameworks, manage remediation, support audits, develop AI-specific policies, report risk metrics, monitor regulatory developments, and coordinate incident governance with Legal, Security, Product, and Engineering teams.

Supports the governance, risk, and compliance program by managing third-party vendor risk assessment intakes, reviews, reassessments, remediation tracking, and cross-functional follow-up. The role analyzes ticketing and intake data to identify workflow trends, handoff gaps, recurring questions, and opportunities to improve guidance, reporting, templates, automation, and stakeholder experience. It also assists with third-party risk program management and escalates issues with informed recommendations.

The Senior Business Analyst partners with Platform Engineering to measure the business impact of infrastructure, identity, authentication, and security initiatives. Responsibilities include analyzing conversion, engagement, retention, and purchase funnels; designing experiments; assessing security and member-experience tradeoffs; analyzing gross margin, COGS, and cloud hosting costs; building dashboards and reports; and presenting actionable insights to stakeholders and senior leadership.

Manage wholesale and retail order execution across global channels, coordinating retailer purchase orders, 3PLs, inventory accuracy, shipment tracking, routing compliance, and exception resolution. Maintain retailer portals, documentation, SOPs, and operational workflows while analyzing performance and identifying improvements in fulfillment execution and inventory visibility. The role requires strong analytical, organizational, and problem-solving skills in a fast-paced, cross-functional environment.

Partner with product and cross-functional teams to define KPIs, build measurement frameworks, analyze experiments and launches, and deliver insights that shape product strategy and roadmap decisions. Build self-serve reporting tools, translate complex data into actionable recommendations, and develop deep product-domain expertise across AI, algorithms, hardware, and healthcare.

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Own business systems projects from requirements and solution design through configuration, testing, deployment, rollout, and ongoing support. Administer platforms such as ERP, CRM, order management, and support systems; build integrations with Engineering; improve finance, supply chain, fulfillment, and member-service workflows; troubleshoot issues; lead user acceptance testing and change management; create documentation and training; and use AI tools to automate workflows and improve efficiency.

Analyze growth marketing campaign performance, develop dashboards, translate media and conversion data into actionable insights, and support experimentation and measurement. Partner with marketers and Data Science to apply attribution, marketing mix modeling, and forecasts. Inform budget allocation, pacing, KPI definition, and growth planning while communicating recommendations to technical and non-technical stakeholders.

Analyze brand marketing performance across channels, audiences, creative, and markets. Design and evaluate incrementality tests, brand lift studies, geo-lift experiments, and marketing mix models. Build dashboards and reporting frameworks, synthesize survey, media, web, and brand health data, and provide recommendations that guide creative strategy, media planning, and investment decisions. Partner with Brand Marketing, Media, Data Science, and external measurement teams.

Leads qualitative and quantitative consumer research supporting trends, early-stage product development, and innovation. Develops research plans, surveys, interview guides, and focus groups; identifies unmet customer needs; translates feedback into product recommendations; manages internal and external research resources and budgets; synthesizes complex findings; and presents actionable insights to cross-functional stakeholders and leadership.

Analyzes personal auto insurance data, pricing, competitor filings, market trends, and product performance across assigned states. Provides strategic recommendations, supports state and nationwide product initiatives, leads complex workstreams, and partners with business, IT, product, and distribution teams. Develops tools, training materials, and sessions while mentoring junior analysts and supporting implementation of product changes.

Own technical compliance domains and lead audit and certification activities across SOC 2, ISO 27001, PCI DSS, SOX ITGC, NIST, and related frameworks. Coordinate evidence collection, control validation, remediation, and external auditor responses. Translate requirements into technical controls and scalable workflows, identify risks and gaps, report compliance metrics, and improve governance, risk, and compliance tooling through automation and repeatable processes.

Investigate and manage workers’ compensation claims from initial review through resolution, including evaluations, negotiations, statutory filings, settlement, fraud detection, and subrogation. Maintain compliance with legal requirements, manage claim financial authority, reduce total risk costs, and coordinate with associates, attorneys, healthcare providers, vendors, safety teams, brands, and internal departments. Resolve claim issues, communicate updates, and meet caseload and service-level targets.

Supports actuarial pricing and profitability analysis for pet insurance products within a rotational development program. Responsibilities include producing rate indications, supporting regulatory filings, analyzing performance and trends, developing rate strategies, manipulating data, building models, communicating recommendations, collaborating with stakeholders, and contributing to cross-line initiatives. The role also requires progress toward ACAS/FCAS actuarial credentials and completion of required Casualty Actuarial Society exams.

Develop scalable, reusable data and reporting solutions, production pipelines, dashboards, and proof-of-concepts. Apply data engineering, quality testing, metadata, lineage, compliance, and security practices while optimizing infrastructure performance, reliability, and cost. Evaluate emerging tools and GenAI applications, collaborate with technical and business stakeholders, prioritize customer value, and mentor junior team members.

Leads qualitative and quantitative consumer research supporting new product development. Develops research plans, surveys, and interview guides; moderates focus groups and interviews; manages research resources and budgets; identifies unmet customer needs; translates feedback into innovation recommendations; synthesizes findings; and presents strategic, actionable insights to cross-functional teams and leadership.

Analyze and optimize paid search, social, and affiliate campaigns to achieve ROAS and revenue goals. Identify customer acquisition and efficiency opportunities, contribute to campaign strategy, and provide reporting, insights, and launch forecasts. Coordinate with media teams, internal departments, partners, and agencies while managing timelines, budgets, billing, forecasts, and deliverables.