Agero

HQ
Medford, Massachusetts, USA
1,600 Total Employees
Year Founded: 1972
As the B2B industry leader, we are reimagining how to deliver support to drivers at ever step of vehicle ownership.
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.

As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.

Agero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best

Typical time on-site: Flexible
Company Office
HQMedford, Massachusetts, USA

What the Team is Saying

Working at Agero provides me with the opportunity to work on interesting products with talented individuals. We build impactful software using cutting edge technology that helps everyday people.
Judilyn
Judilyn, Director, Platform Configuration
Judilyn, Director, Platform Configuration
Before Agero, I felt like a cog in a machine. My experience here has been entirely different; within weeks my work was tied directly to company success. Over two years, I’ve learned valuable skills, developed insights, attended trainings and more.
Dom
Dom, Product Manager
Dom, Product Manager
Agero’s ongoing growth presents exciting marketing challenges and provides ongoing career opportunities. It’s an innovative company that allows – and encourages – creativity.
Jeannine
Jeannine, VP, Corporate Marketing
Jeannine, VP, Corporate Marketing
The best thing about working at Agero is flexible hours, a fun environment and working with very smart people who are always ready to help! I have grown professionally here and expect to help others to do the same.
Vishakha
Vishakha, Director, QA Engineering
Vishakha, Director, QA Engineering
As someone who loves solving puzzles and problems, I'm like a kid in a candy shop every day at Agero. Driver support is so complex and multifaceted, and we get to rethink it from every angle to make the experience better for everyone involved.
Roschelle
Roschelle, Sr. Product Manager
Roschelle, Sr. Product Manager
The Agero team has supported my career growth in two ways, by helping identify my strengths and creating a role that plays to those strengths. They value their employees and frequently expose them to new opportunities. They have created an increasingly unique environment with relatively high job security, fun work, and high career growth potential.
Richard
Richard, Sr. Director, Platform Success
Richard, Sr. Director, Platform Success
We would not be successful without easy communication/collaboration. We collaborate via content, messaging, video, meetings and chat, using tools like Slack, Google, Zoom, email, etc. Our ability to easily access info and share across the organization, especially in this WFH environment, shows Agero's commitment to teamwork.
Thea
Thea, Director, Service Network - East
Thea, Director, Service Network - East
To deliver exceptional, modern & seamless roadside assistance, accident management & connected vehicle experiences to customers worldwide. We’ve long been a leader in the US & are transforming the industry by creating new experiences for the consumer, client, call center agent, service provider, dealership & repair shop.
Jeff
Jeff, Chief Strategy & Digital Officer
Jeff, Chief Strategy & Digital Officer
Everyone is locked into their work but no one is chained to their desk. Everyone works really hard and everyone helps celebrate each other's work. It is a pleasure to work with amazing people.
Pierre
Pierre, Sr. Director of DevOps
Pierre, Sr. Director of DevOps

Articles We're In

Image: Shutterstock
Taylor Rose Taylor Rose
Published on June 20, 2025

Want to Land Your Engineering Dream Job? Software Engineers from STR and Agero Have Tips 

Two tech leaders share their career journeys and how to stand out to employers.

Olivia McClure Olivia McClure
Updated on May 05, 2025

How Agero’s Flexible Workplace Empowers Its People to Succeed in Every Sense

Vice President of Marketing Jeannine Booton describes how employees are encouraged to thrive professionally while prioritizing the moments in life that matter the most.

Photo: Shutterstock
Brand Studio Logo
Conlan Carter Conlan Carter
Updated on March 25, 2025

The In-Office Benefits That Help Hybrid Tech Employees Find True Work-Life Balance

Whether they enjoy the in-person office experience once or five times a week, employees love the benefits and flexibility of their hybrid offices.

Article image
Brand Studio Logo

Awards

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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
Backbone.js
Backbone.js
FRAMEWORKS
D3JS
D3JS
LIBRARIES
Flask
Flask
FRAMEWORKS
Golang
Golang
LANGUAGES
Hadoop
Hadoop
FRAMEWORKS
Java
Java
LANGUAGES
JavaScript
JavaScript
LANGUAGES
jQuery
jQuery
LIBRARIES
jQuery UI
jQuery UI
LIBRARIES
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
Perl
Perl
LANGUAGES
PostgreSQL
PostgreSQL
DATABASES
Python
Python
LANGUAGES
React
React
LIBRARIES
Redis
Redis
DATABASES
Ruby
Ruby
LANGUAGES
Ruby on Rails
Ruby on Rails
FRAMEWORKS
Scala
Scala
LANGUAGES
SQLite
SQLite
DATABASES
Twitter Bootstrap
Twitter Bootstrap
LIBRARIES
Aha!
Aha!
PROJECT MANAGEMENT
Confluence
Confluence
PROJECT MANAGEMENT
Google Analytics
Google Analytics
ANALYTICS
Google Docs
Google Docs
PROJECT MANAGEMENT
Google Slides
Google Slides
PROJECT MANAGEMENT
Illustrator
Illustrator
DESIGN
InVision
InVision
DESIGN
JIRA
JIRA
PROJECT MANAGEMENT
Optimizely
Optimizely
ANALYTICS
Photoshop
Photoshop
DESIGN
Sketch
Sketch
DESIGN
Trello
Trello
PROJECT MANAGEMENT
Sigma
Sigma
ANALYTICS
Drupal
Drupal
CMS
HubSpot
HubSpot
CRM
LinkedIn SalesNavigator
LinkedIn SalesNavigator
CRM
Microsoft Dynamics
Microsoft Dynamics
CRM
Salesforce
Salesforce
CRM
Wordpress
Wordpress
CMS
Slack
Slack
COLLABORATION
Trello
Trello
PROJECT MANAGEMENT
Zoom
Zoom
COLLABORATION
Google Workspace
Google Workspace
COLLABORATION