Top Account Manager (AM) Jobs in Boston, MA

Manage enterprise customer accounts, renewals, upsell and cross-sell opportunities for a cybersecurity platform. Build executive relationships, develop account strategies, identify expansion opportunities, negotiate contracts, achieve growth quotas, coordinate customer support, advocate for clients, and provide product feedback. The role requires consultative full-cycle selling to technical audiences, strong objection handling, sales qualification expertise, and effective communication.

Manage and grow a portfolio of enterprise accounts for an AI-powered insurance software company. Build strategic account plans, nurture senior stakeholder relationships, identify expansion opportunities, achieve revenue quotas, maintain pipeline reporting, and collaborate with Customer, Marketing, Product, Design, and Engineering teams. The role requires enterprise software sales experience, comfort with long sales cycles, insurance industry knowledge, and 30–40% travel. It is hybrid, with three days per week in the Boston office.

Own and expand a portfolio of strategic enterprise accounts, building executive relationships, executing multi-year account plans, driving adoption and renewals, forecasting pipeline, and achieving multi-million-dollar revenue targets. Lead cross-functional alignment, develop complex deal strategies, monitor market trends, represent the company at executive events, and mentor Growth Team peers. The role requires 30–40% travel and hybrid work in the Boston office three days weekly.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Manage and grow a portfolio of commercial customers across Latin America. The role involves renewals, upselling, cross-selling, pipeline generation, customer discovery, solution selling, partner and channel engagement, negotiation, forecasting, and quota achievement. The account manager will collaborate with sales engineering, customer success, product, and other internal teams while regularly traveling throughout LATAM. Native-level Spanish and fluent English are required.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage approximately 30 enterprise agency and systems integrator partner relationships. Build strategic partnerships, advise partners on Klaviyo solutions, drive referrals, co-selling, revenue growth, co-marketing, enablement, and product adoption. Serve as a trusted consultant and product expert, present to partner audiences, develop joint business strategies, and collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Enablement. Travel may be required for partner meetings and events.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Manage and grow existing corporate accounts by building client relationships, understanding law firm objectives, promoting Veritext services, upselling solutions, resolving issues, and generating incremental revenue. The role uses CRM and proprietary software to track activity, supports client communications through phone, email, and webinars, and delivers quarterly continuing legal education sessions.

Develops and manages regional sales accounts serving law enforcement and public safety agencies. Responsibilities include prospecting, customer service, sales presentations, quoting, order submission, pipeline management, competitive analysis, complaint resolution, vendor relationships, reporting, and meeting sales goals. The role requires regular physical sales calls, regional vendor demonstrations, product knowledge development, and management of the regional sales budget across Northern New England.

Manages assigned insurance accounts by servicing clients, supporting renewals and new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, reviewing contracts, assisting with claims, resolving billing issues, and maintaining accurate agency records. Provides technical guidance to staff, supports client retention, and collaborates with producers. Requires an associate degree or equivalent experience, six or more years of related experience, a valid insurance license, continuing education, strong communication, customer service, leadership, and problem-solving skills.

Manages an established hospitality account portfolio, drives MRO sales growth, retains customers, and prospects new business across Metro Boston. Builds relationships with decision-makers, develops territory expansion plans, analyzes market and customer needs, shares competitive insights, and represents the company at meetings and trade shows. Requires consistent local driving, occasional overnight travel, CRM usage, and an acceptable motor vehicle record.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and phone-based deal closure. The role requires quota attainment, solution selling, strong communication, relationship building, CRM proficiency, and collaboration in a hybrid environment.

Own strategic New England cybersecurity accounts by selling security services and technology solutions, managing the full sales cycle, building multi-year account plans, developing pipeline, forecasting accurately, and exceeding margin and quota targets. Build executive relationships, coordinate cross-functional Optiv teams and technology partners, communicate value propositions, negotiate opportunities, and monitor client satisfaction and strategic goals.

Own a portfolio of 10–15 enterprise accounts, driving adoption, expansion, customer satisfaction, and revenue growth for Blitzy’s AI software development platform. Build relationships with engineering and executive stakeholders, lead complex expansion sales cycles, develop ROI and executive business cases, partner with solution consultants, and consistently exceed account, pipeline, and revenue targets.

Drive indirect revenue growth across strategic Americas accounts through partner-led and co-sell motions. Build executive relationships with GSIs, hyperscalers, and strategic alliances; develop partner-sourced pipeline; lead joint account planning and complex deal pursuits; create repeatable partner offerings; and collaborate with sales, marketing, value management, and global partner teams.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Own renewal strategies and lifecycle execution for a SaaS customer portfolio. Manage negotiations, contracts, pricing guidance, forecasts, and customer or partner issues while identifying upsell and cross-sell opportunities. Partner with Sales, Customer Success, Channel, and Finance to drive retention and recurring revenue. Use Salesforce, Clari, and internal tools to analyze account performance and forecast renewals.

Owns sales and strategic relationships for assigned national telecom accounts. Develops business opportunities, go-to-market strategies, proposals, pricing, forecasts, and revenue growth plans. Partners with operations, carriers, vendors, and internal teams to deliver broadband OSP engineering and construction solutions. Manages customer communications, RFP responses, presentations, budgets, and service expectations while pursuing profitable growth across fiber optic and HFC networks.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manages and grows relationships with automotive dealerships across an assigned territory. Responsibilities include prospecting new partners, providing on-site dealer support, analyzing market and competitive trends, promoting the brand, negotiating, and driving business results. The role requires daily field visits, a six-day work week, strong communication skills, auto finance or dealership account management experience, a valid driver's license, and residence near the territory.

Manage key hospitality accounts, execute account plans, identify growth opportunities, and improve account quality and revenue value. Collaborate cross-functionally to meet client needs, support strategic initiatives, deliver special projects, and evaluate account-based growth data. The role requires customer-facing, hospitality, and procurement or supply chain experience, Excel proficiency, and travel up to 25%.