Top Account Manager (AM) Jobs in Boston, MA

Own and grow a portfolio of 25–30 strategic enterprise accounts through renewals, upsells, expansions, complex negotiations, and executive-level relationship management. Partner with Customer Success, Finance, RevOps, and Legal to reduce churn risk, structure deals, forecast pipelines, and close multi-year contracts. Success is measured by retention, renewal ACV growth, product adoption, and quota attainment.

Manage approximately 30–35 manufacturing accounts and drive profitable sales growth across an assigned market. Responsibilities include understanding customer needs, developing account penetration strategies, conducting business reviews, supporting managed inventory initiatives, forecasting opportunities, managing pipelines, and resolving customer objections. The role requires regular customer travel, typically at least monthly, and daily use of Salesforce CRM.

Own a portfolio of mid-market customers and drive software expansion through upselling, cross-selling, strategic account planning, executive engagement, and complex deal management. Build multi-threaded relationships, identify whitespace, self-source pipeline, maintain accurate forecasts, and exceed expansion quotas. Collaborate with Customer Success and Renewals while using Salesforce, 6sense, and structured sales methodologies to prioritize opportunities and close new business within existing accounts.

Manage and grow mid-market customer accounts for EHS and ESG software solutions. Build customer relationships, conduct business reviews, identify upsell and cross-sell opportunities, support revenue growth, resolve issues, guide software adoption, maintain CRM records, and provide account health and revenue forecasts. The role requires quota-carrying sales experience and includes limited potential travel for customer or prospect onsite visits.

Owns strategy, relationships, pipeline, and revenue for high-value global and major enterprise accounts across the Northeast. Responsibilities include penetrating and expanding accounts, developing strategic attack plans, engaging C-suite and senior IT leaders, leading complex multi-solution pursuits, coordinating technical and partner resources, negotiating competitive deals, and maintaining accurate forecasts. The role focuses on enterprise technology sales across networking, security, cloud, and SaaS solutions, with emphasis on new-logo acquisition, account expansion, and large deal closure.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Manage approximately 200 SMB customer accounts, driving renewals, upsells, cross-sells, and expansion revenue. Own the full commercial sales cycle from discovery through negotiation and contract execution, build customer relationships, identify whitespace, forecast pipeline, and partner with Customer Success Managers and Sales Engineers. The role requires SaaS account management experience, consultative selling, strong negotiation skills, CRM proficiency, and Eastern Time Zone availability, with NYC candidates working hybrid.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage and grow service provider partner accounts through expansion, renewals, adoption, and retention. Serve as a trusted advisor, build relationships with multiple stakeholders, identify growth opportunities, achieve quota, and improve partner satisfaction and cybersecurity outcomes. Use Salesforce or similar CRM tools and AI tools for account preparation, meeting summaries, follow-up, and organization. The role is a remote individual contributor supporting MSP and cybersecurity partners.

Manage a group benefits book of business ranging from 2 to 5,000 lives, serving as the primary broker contact and coordinating service delivery. Resolve escalations, support renewals, improve account performance, and identify cross-sell and growth opportunities. Lead client and broker meetings, provide consultative guidance on benefit plans, monitor service performance, and deliver data-driven engagement and education initiatives.

Manages large commercial accounts as the primary sales contact, developing account plans, pipelines, and long-term growth strategies. Builds executive relationships, leads consultative and complex solution sales, coordinates internal and partner resources, manages forecasts and quotas, negotiates value under pricing pressure, and expands profitable revenue across products and services. The role requires deep expertise in technology solutions, strategic selling, partner management, and end-to-end account ownership.

Build and scale Cloudflare’s channel partner ecosystem across the Southeast and MidAtlantic. Develop regional partner plans, drive partner-sourced revenue, coordinate enablement and technical training, generate pipeline through joint go-to-market initiatives, and align partners with direct sales teams. Manage QBRs, territory planning, partner health checks, and competency development while using analytics and AI tooling to optimize partner growth. Travel within the assigned territory 30–50% of the time.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Manages customer inquiries, orders, quotes, pricing, delivery terms, and order follow-ups. Supports outside sales representatives, tracks backorders and project statuses, meets sales targets, develops customer relationships, coordinates with credit and warehouse teams, and recommends process improvements. The role requires onsite work, multitasking, product comparisons, basic math, and lifting up to 25 pounds.

Manage and grow retail dealer accounts across an assigned territory for LG Home Appliances. Responsibilities include store visits, relationship building, product training, merchandising, promotional execution, sales and market analysis, account documentation in Salesforce, and resolving routine retailer needs. The role requires frequent local travel, occasional overnight or weekend support, presentations to retail teams, and collaboration with dealer and LG business partners.

Own a defined territory focused on independent retailers, regional accounts, distributors, and wholesalers. Responsibilities include prospecting, field sales calls, securing new listings, expanding assortments, training distributor teams, executing trade shows, monitoring retail merchandising, managing pipelines, forecasting, resolving account issues, and meeting revenue, volume, margin, and distribution targets. The role is remote but field-oriented, with frequent customer visits and market activity.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, pipeline forecasting, and deal closure. The role requires meeting sales quotas, conducting solution and transactional selling, building client relationships, identifying opportunities within existing accounts, and maintaining accurate Salesforce forecasts. This hybrid position includes collaboration with sales teams and professional client meeting preparation.

Supports Account Managers with commercial insurance client service, renewals, marketing, policy checking, account documentation, loss analysis, certificates, applications, exposure schedules, and vehicle registration forms. Maintains agency management systems, prepares renewal submissions and coverage summaries, monitors account communications, and contributes to service strategy and industry research. Requires insurance support experience, strong organizational and communication skills, Microsoft Office proficiency, and a producer license or ability to obtain one within six months.

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Develop and manage a quota-carrying sales territory for AspenTech software. Responsibilities include building pipelines through outbound prospecting, following up on leads, acquiring and expanding customer accounts, communicating product value, forecasting sales, negotiating contracts, executing territory plans, and mentoring junior teammates. The role requires understanding process manufacturing concepts, applying sales methodologies, and consistently meeting or exceeding revenue targets.

Manage and grow small-business accounts while acquiring new customers and revenue. Responsibilities include prospecting, cold calling, qualifying leads, presenting integrated technology solutions, building decision-maker relationships, retaining customers, and tracking sales progress in CRM tools. The role sells cloud, security, ISP, VoIP, and Google platform solutions across a geographic territory, with travel of up to 50%.

Manage and grow business accounts across a wireless sales territory by prospecting, qualifying leads, acquiring new customers, retaining existing accounts, and meeting sales targets. Consult with business clients, recommend tailored technology solutions, present integrated products, maintain decision-maker relationships, and coordinate with support partners. The role requires outside sales, negotiation, CRM usage, territory travel, and knowledge of wireless, cloud, security, ISP, VoIP, and Google solutions.

Own and grow a portfolio of existing SMB customers through upselling and cross-selling. Manage account plans, sales activities, pipeline, CRM records, revenue quotas, and reporting while building strong customer relationships. Partner with channel development and internal teams, maintain sales methodology compliance, and develop product and sales expertise. The role requires commercial acumen, familiarity with corporate IT buying processes, strong communication, organization, and quota achievement.

Own and grow a portfolio of 1,500–5,000-employee customers through upsell and cross-sell sales. Build trusted relationships with technical stakeholders, identify expansion opportunities, manage account plans and revenue pipelines, achieve quotas, maintain accurate Salesforce forecasts, and collaborate with channel, customer success, and support teams.

Develop and grow strategic relationships with regional retail customers across the Eastern United States. Responsibilities include developing sales and account growth plans, identifying new business, expanding share of wallet, negotiating contracts, managing budgets, coordinating cross-functional teams, resolving customer issues, forecasting opportunities in Salesforce, and presenting account performance. The role requires strong executive communication, consultative selling, commercial strategy, and travel of 30–50%.