Top Account Manager (AM) Jobs in Boston, MA

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage a portfolio of SMB customers in North America to drive adoption, retention, upsell and cross-sell. Build relationships with key stakeholders, use data analytics for business reviews, identify growth opportunities, coordinate internal teams for smooth rollouts, and prioritize activities to meet quarterly revenue and retention targets.

Manage high-volume contract renewals for commercial customers with accounts below $50K ARR. Coordinate with deal desk, pricing, partners, customer success, sales operations, account executives, and customers to ensure timely renewals and satisfaction. Use AI tools to improve productivity, understand Zscaler products, migrate contracts to current SKUs, and identify upsell opportunities. The role requires strong organization, collaboration, transaction management, and target attainment.

Manage high-volume contract renewals for commercial customers with ARR of $50K or less. Coordinate with deal desk, pricing, partners, customer success, sales operations, account executives, and customers to complete renewals on time. Use AI tools to improve productivity, support contract SKU migrations, maintain customer satisfaction, and identify upsell opportunities.

Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.

Own end-to-end renewals and expansion for complex enterprise SaaS accounts. Lead contract, pricing, and term negotiations with executives and procurement teams; develop data-driven retention strategies; maintain accurate forecasts and deal records in Salesforce and Clari; identify expansion opportunities with Sales and Channel teams; build executive relationships; mentor renewal managers; and improve renewal playbooks and workflows.

Own renewal and expansion strategies for mid-tier commercial accounts, managing the full renewal lifecycle from outreach and negotiation through contract completion. Engage decision-makers, procurement teams, and channel partners; identify upsell and cross-sell opportunities; maintain Salesforce and Clari forecasts; analyze renewal and usage data; mitigate customer retention risks; and contribute to enablement, playbooks, and peer mentorship.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Manage and close software license opportunities across the full sales cycle. Qualify inbound leads, prospect named software-company accounts, conduct consultative sales with technical executives, collaborate with Solution Engineers, analyze competitors and markets, develop win-win GTM strategies, and consistently meet or exceed sales quotas.

Manage a high-volume portfolio of service provider partners, identify expansion opportunities, prospect stakeholders, support partner-led sales cycles, conduct product demonstrations, and drive adoption of Huntress managed security solutions. Track pipeline and engagement activity, collaborate with sales engineering and internal teams, enable partners, and use AI tools for account preparation, follow-up, and meeting summaries.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Supports strategic brand partners through client communication, campaign project management, onboarding, reporting, performance analysis, and optimization recommendations. Collaborates with senior account managers, data scientists, and internal stakeholders to execute campaigns, deliver business reviews, educate clients, and strengthen long-term relationships. The role offers a path toward independently managing smaller accounts and eventually larger partnerships.

Own partner-network relationships after agreement signing, managing onboarding, contractual commitments, co-marketing, advisor adoption, and network penetration. Drive net-new bookings, expansions, trials, conversions, webinars, demos, and enablement activities. Track activation and pipeline metrics in Salesforce, coordinate with strategic partnerships, marketing, sales, account management, RevOps, and product teams, and forecast bookings across multiple financial-advisor networks.

As a Partner Account Manager, you will build and manage relationships with marketing agency partners, leveraging consultative skills to drive growth and co-marketing strategies, and develop long-term business strategies for success.

The Account Manager oversees customer accounts, builds relationships, develops new business, tracks account metrics, and ensures timely delivery of solutions.

Manage and expand a portfolio of midmarket SaaS accounts by identifying upsell opportunities, conducting consultative sales, forecasting pipeline, and achieving revenue targets. The role uses the MEDDPICC framework, builds trusted client relationships, and collaborates with Customer Success, Renewal Managers, and Sales Engineers to drive expansion and client success.

Manage SharkNinja's strategic Sephora account(s), driving revenue, margin, distribution, and omni-channel goals. Lead cross-functional teams, develop strategic plans, perform financial and POS analysis, manage promotions and forecasts, optimize supply flow, and deliver flawless execution to grow market share and profitability.

Manage a book of SMB partners, build and maintain relationships, identify co-selling and business development opportunities, coach partners to grow revenue and profitability, drive partners to advance within the partner program, and collaborate cross-functionally to introduce and educate partners on Klaviyo solutions.

As a Senior Account Manager, you'll manage a portfolio of mid-market law firm accounts, focusing on revenue growth and client retention by leveraging deep legal tech expertise and driving strategic account plans, cross-sell opportunities, and executive relationships.

Develops and expands referral partnerships with technology, HCM, benefits, accounting, and financial-advisor partners serving SMBs. Builds strategic networks, generates leads, resolves partnership issues cross-functionally, collaborates on partner marketing initiatives, and establishes performance metrics and go-to-market strategies. This quota-driven sales role requires independent relationship building and working in the field three days per week in Boston.

Manage and grow assigned enterprise accounts by building relationships with CFOs and Controllers, driving renewals, upsells, and adoption of BlackLine SaaS solutions. Coordinate with cross-functional teams, maintain CRM data, achieve monthly revenue targets, perform account reviews, and resolve client issues to ensure satisfaction and retention.

Manage and grow relationships with channel partners (MSPs) to drive expansion, retention, and satisfaction. Meet quota through renewals and upsells, act as trusted advisor, and deliver cybersecurity solutions via the Huntress platform while collaborating cross-functionally to support partner success.

Manage and grow existing customer accounts, prospect for new business, identify territory growth opportunities, conduct on-site customer visits, and develop product solutions. The role includes weekly planning, scheduling, relationship building, presentations, sales goal achievement, and participation in training and mentorship programs.