Top Account Manager (AM) Jobs in Boston, MA

Own renewal strategies and lifecycle execution for a SaaS customer portfolio. Manage negotiations, contracts, pricing guidance, forecasts, and customer or partner issues while identifying upsell and cross-sell opportunities. Partner with Sales, Customer Success, Channel, and Finance to drive retention and recurring revenue. Use Salesforce, Clari, and internal tools to analyze account performance and forecast renewals.

Owns the full commercial sales cycle for existing SaaS customers, driving upsell and cross-sell revenue. Responsibilities include researching accounts, identifying expansion opportunities, conducting discovery, positioning solutions, negotiating contracts, forecasting pipeline, and building consultative customer relationships. The role partners with Customer Success, Renewals, and Sales Engineering teams while using structured sales methodologies and CRM tools to manage opportunities.

Manages and grows relationships with existing K-12 education accounts across California, driving renewals, product adoption, upsell opportunities, demos, and sales pipeline development. The role requires maintaining 100+ partner accounts, meeting revenue quotas, collaborating with Partner Success and Development teams, presenting at conferences, visiting district partners, and sharing customer and competitive insights internally. Travel is required up to 30%, with seasonal peaks potentially reaching 50%.

Manage and expand an existing mid-market customer portfolio through upselling and cross-selling. Advise C-level stakeholders on Boomi solutions, identify business needs, develop account and implementation plans, coordinate cross-functional resources, and drive pipeline, bookings, forecasting, and account growth. The role requires complex relationship selling and familiarity with sales metrics; MEDDPICC experience is preferred.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Owns executive relationships and revenue growth for 2–4 high-value enterprise accounts. Develops multi-year account plans, expands product adoption, identifies cross-sell and upsell opportunities, leads renewals and contract negotiations, and coordinates Product, Marketing, Client Success, and Solutions teams. The role also conducts strategic business reviews, represents the company with senior stakeholders, and drives profitable long-term partnerships across Roadside Assistance and Accident Management offerings.

Manage and expand Black Kite’s Central-region channel partner ecosystem. Recruit and onboard partners, strengthen executive relationships, enable partner sales teams, develop joint business plans, manage pipelines and forecasts, and drive partner-sourced revenue. Position Black Kite’s cybersecurity and third-party risk management platform through solution selling, co-selling, go-to-market collaboration, and executive presentations while consistently achieving sales targets.

Supports commercial insurance account management by preparing and checking policy documents, certificates, endorsements, proposals, and renewals. Maintains client records in agency systems, responds to client and underwriter requests, processes premium finance and policy changes, summarizes loss runs, and assists with claims advocacy. Provides clerical and customer service support while following agency procedures and completing professional development.

Manages strategic relationships with enterprise managed service providers across North America. Develops partner business plans, drives practice growth, creates go-to-market strategies, identifies innovation opportunities, generates sourced demand, and supports subscription revenue growth. Oversees delivery quality, escalations, performance targets, account mapping, and partner pipeline development while collaborating with sales, services, and partner leadership teams.

Recruit, onboard, activate, and enable cloud technology channel partners and MSPs. Build productive partner relationships, drive adoption of channel programs, establish joint business plans, achieve sales targets, coordinate partner resources, and support sales through partner organizations. Use Salesforce CRM, marketing automation, and AI tools to identify prospects, track activity, and forecast opportunities.

Manages customer accounts and sells Thermo Fisher’s chromatography and mass spectrometry portfolio. Responsibilities include developing account strategies, expanding customer share of wallet, generating and forecasting pipeline, presenting technical solutions, negotiating contracts, closing orders, and coordinating internal technical specialists. The role requires strong scientific product knowledge, customer relationship management, sales forecasting, technical presentations, English and Spanish fluency, and travel to customer locations up to 80%.

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage Granite’s premier government and enterprise accounts, providing ongoing customer support and coordinating issues involving phone lines, outages, billing, and reporting. Conduct weekly customer meetings, document meeting minutes, track follow-up actions, and communicate with customers, sales teams, and internal staff. The role requires 24/7 account availability and the ability to obtain P2 government clearance.

Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.

Manage assigned customer accounts through proactive outreach, relationship building, sales pipeline development, quotations, and customer support. Meet monthly sales quotas, identify growth opportunities, collaborate with outside and national sales teams, maintain CRM records in NetSuite, and provide product and industry guidance across HPG Brands.

Manage and expand relationships with existing clients, drive product adoption, renewals, retention, upselling, and cross-selling. Develop account plans, negotiate contracts, analyze sales and market data, mitigate churn risks, maintain CRM records, and collaborate with sales, marketing, product, and support teams. The role requires achieving revenue targets and maintaining a retention rate above 90%.

Services assigned commercial insurance accounts, reviewing coverage and limits, advising clients, preparing applications and proposals, processing account transactions, maintaining agency records, supporting renewals and new business, and developing client relationships. The role also contributes to production goals, monitors industry trends, and may collect premiums.

Own end-to-end renewals and expansion for complex enterprise SaaS accounts. Lead contract, pricing, and term negotiations with executives and procurement teams; develop data-driven retention strategies; maintain accurate forecasts and deal records in Salesforce and Clari; identify expansion opportunities with Sales and Channel teams; build executive relationships; mentor renewal managers; and improve renewal playbooks and workflows.

Own renewal and expansion strategies for mid-tier commercial accounts, managing the full renewal lifecycle from outreach and negotiation through contract completion. Engage decision-makers, procurement teams, and channel partners; identify upsell and cross-sell opportunities; maintain Salesforce and Clari forecasts; analyze renewal and usage data; mitigate customer retention risks; and contribute to enablement, playbooks, and peer mentorship.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.