Top Account Manager (AM) Jobs in Boston, MA

Own renewal strategies and lifecycle execution for a SaaS customer portfolio. Manage negotiations, contracts, pricing guidance, forecasts, and customer or partner issues while identifying upsell and cross-sell opportunities. Partner with Sales, Customer Success, Channel, and Finance to drive retention and recurring revenue. Use Salesforce, Clari, and internal tools to analyze account performance and forecast renewals.

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Owns executive relationships and revenue growth for 2–4 high-value enterprise accounts. Develops multi-year account plans, expands product adoption, identifies cross-sell and upsell opportunities, leads renewals and contract negotiations, and coordinates Product, Marketing, Client Success, and Solutions teams. The role also conducts strategic business reviews, represents the company with senior stakeholders, and drives profitable long-term partnerships across Roadside Assistance and Accident Management offerings.

Recruit, onboard, activate, and enable cloud technology channel partners and MSPs. Build productive partner relationships, drive adoption of channel programs, establish joint business plans, achieve sales targets, coordinate partner resources, and support sales through partner organizations. Use Salesforce CRM, marketing automation, and AI tools to identify prospects, track activity, and forecast opportunities.

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage a portfolio of SMB customers in North America to drive adoption, retention, upsell and cross-sell. Build relationships with key stakeholders, use data analytics for business reviews, identify growth opportunities, coordinate internal teams for smooth rollouts, and prioritize activities to meet quarterly revenue and retention targets.

Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.

Own end-to-end renewals and expansion for complex enterprise SaaS accounts. Lead contract, pricing, and term negotiations with executives and procurement teams; develop data-driven retention strategies; maintain accurate forecasts and deal records in Salesforce and Clari; identify expansion opportunities with Sales and Channel teams; build executive relationships; mentor renewal managers; and improve renewal playbooks and workflows.

Own renewal and expansion strategies for mid-tier commercial accounts, managing the full renewal lifecycle from outreach and negotiation through contract completion. Engage decision-makers, procurement teams, and channel partners; identify upsell and cross-sell opportunities; maintain Salesforce and Clari forecasts; analyze renewal and usage data; mitigate customer retention risks; and contribute to enablement, playbooks, and peer mentorship.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Manage and close software license opportunities across the full sales cycle. Qualify inbound leads, prospect named software-company accounts, conduct consultative sales with technical executives, collaborate with Solution Engineers, analyze competitors and markets, develop win-win GTM strategies, and consistently meet or exceed sales quotas.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Manage bioscience customer accounts, develop strategic sales plans, build customer relationships, and achieve revenue targets through consultative selling. Provide tailored scientific product and service solutions, conduct customer visits and virtual engagements, collaborate cross-functionally, and maintain customer satisfaction. The role requires technical understanding of laboratory workflows, CRM proficiency, strategic planning, and travel throughout the assigned territory.

Manage commercial insurance accounts, support producers, and serve complex clients. Analyze coverage needs, recommend additional coverage, maintain client and carrier relationships, monitor underwriting and legislative changes, and provide client service. The role also includes mentoring colleagues, resolving issues, supporting productivity and team morale, and occasional overnight travel.

Supports strategic brand partners through client communication, campaign project management, onboarding, reporting, performance analysis, and optimization recommendations. Collaborates with senior account managers, data scientists, and internal stakeholders to execute campaigns, deliver business reviews, educate clients, and strengthen long-term relationships. The role offers a path toward independently managing smaller accounts and eventually larger partnerships.

Own partner-network relationships after agreement signing, managing onboarding, contractual commitments, co-marketing, advisor adoption, and network penetration. Drive net-new bookings, expansions, trials, conversions, webinars, demos, and enablement activities. Track activation and pipeline metrics in Salesforce, coordinate with strategic partnerships, marketing, sales, account management, RevOps, and product teams, and forecast bookings across multiple financial-advisor networks.

Manage Heartflow customer accounts across New England, driving adoption and growth of cardiovascular diagnostic technologies. Build relationships with cardiologists, physicians, hospital stakeholders, and clinical teams; educate customers; develop account plans; coordinate cross-functional resources; support clinical pathway programs; and achieve usage and revenue quotas. The role is customer-facing, home-office based, and requires approximately 20–25% travel.

Manage 170–200 mid-market customer accounts with a focus on retention, upselling, and expansion. Identify opportunities through referrals and multithreaded relationships, conduct online product demonstrations, forecast sales activity in Salesforce and Clari, and collaborate to close deals. The role requires quota attainment, solution selling, strong communication, relationship building, organization, and independence.

Manage SMB customer accounts by achieving upsell revenue targets, executing account and sales activity plans, promoting new technologies, building customer relationships, collaborating with partner teams, maintaining CRM and KPI reporting, and following sales processes. The role requires IT sales knowledge, quota achievement, understanding of corporate IT procurement, and strong commercial awareness.

The Account Manager oversees customer accounts, builds relationships, develops new business, tracks account metrics, and ensures timely delivery of solutions.

Manage and expand a portfolio of midmarket SaaS accounts by identifying upsell opportunities, conducting consultative sales, forecasting pipeline, and achieving revenue targets. The role uses the MEDDPICC framework, builds trusted client relationships, and collaborates with Customer Success, Renewal Managers, and Sales Engineers to drive expansion and client success.