Top Account Manager (AM) Jobs in Boston, MA

Own the full partner lifecycle for managed service providers, from prospecting and contracting through launch, expansion, and renewal. Recruit and close MSP partners, help them package and sell Frame’s cybersecurity offering, drive customer deployments, build joint growth plans, manage executive relationships, and achieve recurring revenue, activation, retention, and expansion targets. Contribute to scalable partner processes, playbooks, enablement, and cross-functional improvements.

Manages relationships with home builders, lenders, title companies, and mortgage-affiliated clients across an assigned territory. Serves as the primary account contact, provides client training, promotes insurance services, resolves issues, maintains accurate records, distributes marketing materials, and ensures regulatory compliance. The role requires knowledge of property and casualty insurance, strong communication and presentation skills, client visits, and frequent travel exceeding 50% of working time.

Leads regional execution of a global training enablement program across the United States and Latin America. Manages and develops distributed trainer teams, oversees workforce readiness and training delivery, builds enterprise stakeholder and partner relationships, monitors operational and performance metrics, resolves escalations, and supports resource planning, compliance, process improvement, and business reviews. Requires professional English and Spanish fluency, domestic travel up to 25%, and international travel to Latin America.

Manage customer accounts, support sales operations and client onboarding, prepare quotes, coordinate order fulfillment, negotiate agreements, forecast inventory and delivery needs, and maintain strong client relationships. The role serves as a customer advocate, escalates risks, supports remediation, and collaborates cross-functionally to ensure accurate, timely service and delivery.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Build executive relationships, lead commercial negotiations, drive upsells and cross-sells, create expansion opportunities, conduct strategic account reviews, forecast pipeline, and coordinate internal teams to solve customer challenges and deliver measurable outcomes.

Build and expand education partnership accounts through sales, negotiation, relationship management, and promotion of degree, certification, and professional development pathways. Engage education leaders, develop outreach campaigns, meet enrollment goals, manage Salesforce records, facilitate partnership agreements, and connect partners with enrollment and student-success teams. The role requires education administration experience, strong communication, client-management skills, an advanced degree, and limited travel.

Manages strategic promotional products accounts by coordinating customer support, retention, sales follow-up, product loads, samples, sourcing, bidding, fulfillment, marketing activities, and client satisfaction initiatives. Reviews performance reports, develops recovery strategies, supports team selling, manages timelines and KPIs, and collaborates with purchasing, production, and executive account leadership. Requires promotional products industry experience, account management and sales experience, strong communication, project management, analytical ability, and Excel proficiency.

Build, manage, and grow Frame’s value-added reseller ecosystem. Recruit and onboard strategic partners, develop channel sales strategies, enable partners through training and support, create joint go-to-market plans, track partner performance and revenue forecasts, support partner-generated deals, and identify new partnership opportunities. The role owns both partner acquisition and ongoing account growth while collaborating with sales, marketing, and product teams.

Develop and close consultative, subscription-based sales opportunities within assigned enterprise accounts. Prospect across customer organizations, build C-suite and stakeholder relationships, connect business objectives to DigiCert solutions, manage pipelines and forecasts in Salesforce, negotiate agreements, coordinate pre- and post-sales resources, and maintain trusted-advisor relationships. The role requires software or technology sales experience, security-industry knowledge, and a track record of closing multi-year service agreements.

Manage and grow sales across a large territory serving food and beverage, VMS, and dietary supplement accounts. Develop territory strategies, nurture existing customers, convert new accounts, achieve sales and budget goals, monitor market trends, and collaborate cross-functionally to advance Minerals and Nutrients products. The role requires strong industry relationships, technical product knowledge, negotiation, presentation, planning, and independent territory management skills.

Manage key customer accounts and support sales operations, onboarding, quoting, contract negotiations, order processing, forecasting, and fulfillment coordination. Build trusted client relationships, advocate for customer needs, collaborate with internal and external teams, escalate risks, and support remediation. The role requires strong organization, communication, adaptability, attention to detail, and customer-centric relationship management.

Manage and grow relationships with large-format retail headquarters across the Central region, including account planning, new account penetration, joint business plans, trade spend, forecasting, and retailer P&L performance. Drive profitable growth across beverage categories, strengthen buyer relationships, support DSD execution, and collaborate cross-functionally. The role requires advanced negotiation and presentation skills, retail industry expertise, up to 40% domestic travel, and familiarity with distribution and account analytics.

Manage complex destination and tourism board partner accounts from planning through renewal. Coordinate campaigns across marketing, creative, events, analytics, and other teams; oversee budgets, timelines, deliverables, reporting, and performance recaps. Build partner relationships, identify growth and retention opportunities, resolve execution risks, maintain account documentation, and support team-wide processes and initiatives.

Develop and execute business development and account strategies for geospatial services targeting government agencies and A/E firms. Responsibilities include prospecting, pipeline development, client engagement, proposal and contract development, account planning, sales execution, capture-team leadership, CRM usage, and participation in industry events. The role requires translating geospatial technologies into client solutions, managing executive relationships, understanding procurement processes, and traveling domestically up to 50% of the month.

Manage assigned SMB customer accounts as primary contact, drive renewals, upsell/cross-sell and service opportunities, maintain customer relationships and satisfaction, and meet quota targets to grow annual recurring revenue.

Manages and grows client accounts by overseeing daily operations, coordinating cross-functional teams, supporting strategic planning, maintaining executive relationships, and identifying growth opportunities. The role contributes to account forecasting, financial management, business development, client satisfaction, and team development while ensuring agency deliverables align with client objectives.

Manage Federal customer account expansions and renewals, identify upsell and cross-sell opportunities, mitigate renewal risks, and build customer value cases. Partner with Federal Account Executives, system integrators, and cross-functional teams on complex opportunities and procurement motions. Maintain CRM hygiene, accurate forecasts, and deal documentation while supporting territory execution. The role requires sales or account management experience, strong discovery and communication skills, CRM proficiency, and potential eligibility for a U.S. security clearance.

Manage customer relationships and the full sales cycle for manufacturing software products. Responsibilities include outbound prospecting, consultative selling, lead qualification, pipeline management, negotiations, contract closure, quota attainment, customer service, churn mitigation, renewals, Salesforce activity tracking, and online software demonstrations.

Manage and grow reseller and channel-partner relationships for payment software. Responsibilities include upselling and cross-selling, acquiring new partners, solution selling, overseeing implementations, resolving customer issues, maintaining CRM records, identifying product feedback, and building executive relationships. Travel may be required for client meetings, trade shows, and industry events.

Manage and grow enterprise customer relationships across a designated territory. Responsibilities include serving as the primary account contact, understanding customer objectives, identifying upsell, cross-sell, and renewal opportunities, developing strategic account plans, driving retention and revenue growth, collaborating with internal and partner teams, and monitoring industry and competitive trends.

Manage and grow relationships with enterprise customers by serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, and developing strategic account plans. Align Sitecore solutions with customer objectives, collaborate with internal teams and partners, and drive retention, satisfaction, revenue growth, and long-term customer value. The role also requires understanding industry trends, presenting to stakeholders, and communicating solution value effectively.

Own the full B2B group sales cycle from prospecting through close, managing a portfolio and pipeline while meeting revenue targets. Responsibilities include outbound outreach, account growth, customer relationship management, CRM and ERP recordkeeping, coordinating inventory with vendor partners, and developing repeatable sales processes. The role requires independent pipeline management, strong communication, sales training or equivalent experience, and a customer-focused, goal-driven approach.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Own and expand relationships with major enterprise customers by leading complex renewals, negotiating agreements, driving retention, and closing upsell opportunities. Serve as a strategic advisor to executive stakeholders on loyalty, marketing, and customer engagement solutions. Collaborate with Sales Engineering, Marketing, Product, Customer Success, and Finance while using customer data, usage trends, and market intelligence to inform account strategy and growth.

Manage new and existing mid-market cybersecurity accounts across the Greater Boston Area. Responsibilities include developing account and opportunity plans, managing 150–300 prospects, executing complex sales cycles, coordinating sales engineers and channel partners, maintaining CRM forecasts, negotiating with executives, and meeting revenue quotas for Forcepoint software, appliances, and services.