Top Account Manager (AM) Jobs in Boston, MA

Manage VAR partner relationships and a large Tier‑1 service provider account to drive purchase orders, forecasting, inventory alignment, bookings, revenue, and margin. Coordinate across sales, supply chain, and demand planning; create strategic commercial plans covering hardware, software, and services; represent Ciena with executive presence and stakeholder management.

Maintain and retain smaller commercial and industrial customers by making outbound/inbound calls, performing contract re-signs, selling Republic Services products, responding to cancellations, documenting activity in Salesforce, and coordinating with the Sales Manager to meet retention and penetration goals.

Manage and grow an assigned portfolio of fleet customers through proactive outreach, adoption, retention, upsell, and cross-sell. Monitor account health, use data to prioritize opportunities, partner cross-functionally to resolve issues, maintain CRM records, and meet retention, growth, and contribution margin targets.

Own and grow an assigned installed customer base by driving expansion ARR and net revenue retention through upsell/cross-sell, renewal leadership, and structured, high-volume engagement using automation and CRM. Execute shorter sales cycles, build account plans for product adoption and wallet-share growth, maintain accurate forecasting and pipeline in CRM, and coordinate cross-functional teams while transitioning higher-complexity accounts as needed.

Manage and retain a portfolio of smaller commercial and industrial customers in an assigned territory through daily outbound/inbound outreach, contract re-signs, cross-selling Republic Services products, documenting activity in Salesforce, and collaborating with the Sales Manager to meet retention and revenue goals.

Manage and grow home services client accounts by developing digital marketing strategies (SEO, paid ads, social, content), leading trainings, analyzing performance, identifying upsell opportunities, coordinating internal teams, and managing budgets. Periodic travel for client meetings and conferences required.

Manage client relationships for personal lines insurance: advise on coverage and risk, bind coverage, handle renewals and remarketing, prepare proposals and policy documents, assist with claims, conduct audits, and adopt proprietary AI tools to improve service and retention.

Manage a book of mid-market accounts to grow net dollar retention via upsells, cross-sells, renewals, and new opportunities. Build strong client relationships, manage pipeline and proposals, negotiate renewals, and collaborate with internal teams to support client lifecycle and product adoption.

Remote account manager responsible for retention and profitable growth of distributor and end-customer accounts across the Northeast via virtual selling. Manage webshops, CRM, pipeline, pricing/contracts, product launches, digital customer training, and cross-sell/up-sell activity to meet sales and KPI targets.

Lead and develop a regional account team while managing the H-E-B account. Drive sales, profitability, joint business planning, promotions, forecasting, and analytics using retail data tools. Build long-term customer relationships, negotiate contracts, manage trade spend and P&L, and coordinate cross-functional teams to execute growth initiatives.

The Account Manager develops client relationships, manages sourcing and production activities, and enhances service offerings to drive revenue growth.

Remote quota-carrying account manager to land and expand mid-market and enterprise cybersecurity SaaS accounts. Manage full sales cycle, engage IT and security stakeholders, build pipeline, negotiate complex deals, and use CRM forecasting to drive revenue.

The Senior Account Manager oversees the commercial and special lines salvage process, ensuring customer satisfaction, compliance, and operational performance, while also analyzing data and collaborating with internal teams.

Manage federal account renewals and expansions, identify upsell/cross-sell opportunities, and act as a trusted advisor. Coordinate with Account Executives and cross-functional teams, maintain CRM hygiene and forecasting, and engage with Federal procurement and partner ecosystems to drive retention and growth.

Act as primary liaison for existing employer groups, drive satisfaction and retention, attend virtual and in-person meetings across Texas, lead renewals and negotiate pricing, provide enrollment education and support, resolve escalations, and collaborate with internal teams to ensure successful implementation and group outcomes.

The Account Manager will manage and grow large accounts, driving product adoption and fostering relationships with stakeholders in North America.

Own and scale ERP partner relationships end-to-end: recruit, enable, and drive partner-sourced pipeline and revenue. Build GTM strategies, coordinate cross-functionally, remove partner obstacles, monitor KPIs, manage contracts/renewals, and iterate programs using data and AI-driven insights to grow Celigos ERP partner ecosystem.

Own and grow channel partner relationships from identification to activation. Build partner practices with cross-functional teams, use CRM/PRM and AI tools to research and accelerate outreach, track KPIs to diagnose and fix partner issues, and surface market insights to leadership to scale partner-sourced revenue.

The Strategic Channel Account Manager will develop relationships with key channel partners, drive joint go-to-market strategies, and deliver sales training while managing marketing efforts and supporting industry events.

Manage high-value B2B technology accounts to drive revenue through upsell, cross-sell, renewals, and new business. Prospect and multithread within accounts, deliver on deals, work with Strategy Director and sales team, and use intent data and marketing programs (webinars, targeted advertising, online events) to expand footprint across multiple tech verticals.

Manage and grow a portfolio of large enterprise accounts, driving upsell/cross-sell, generating new revenue, building executive relationships, presenting complex programs, and using intent data and CRM tools to meet/exceed annual targets.

The Senior Account Manager will service personal insurance accounts, build client relationships, develop new business, maintain data accuracy, and meet KPI goals.

Manage and retain regional Food & Beverage and waste clients, field inquiries, coordinate with operations/logistics, create proposals and onboard clients, track performance, maintain CRM records, and support sales and program improvements onsite across facilities.

Manage key retail accounts to deliver business plan KPIs (sales, share, POS), develop joint business plans, negotiate agreements, oversee trade investment and forecasting, use analytics to drive growth, and coordinate cross-functional teams.

Manage and grow existing SMB and mid-market customer accounts by identifying expansion and cross-sell opportunities, maintaining pipeline, conducting demos, coordinating resources, and meeting revenue quotas. Conduct heavy prospecting, present value to senior clients, and track activity and forecasts in Salesforce and Gong while collaborating with marketing and services teams.