Top Account Manager (AM) Jobs in Boston, MA

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Manages and grows a portfolio of client accounts through relationship building, renewals, retention, upselling, cross-selling, strategic pricing, and new business acquisition. Coordinates internal teams to deliver customer solutions, maintains CRM records, conducts account reviews, and achieves revenue and profit targets. Requires significant territory travel, strong sales and negotiation skills, client-focused communication, and proficiency with CRM software and Microsoft Office.

Manages national drug, office supply, and distributor accounts to drive profitable growth. Responsibilities include developing account strategies, building customer relationships, forecasting demand, managing trade spending and budgets, leading assortment and line reviews, executing promotions and launches, and coordinating cross-functional teams. The role also oversees broker partnerships, customer presentations, performance reporting, inventory and service metrics, and executive-level business reviews.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communication. Renews contracts, responds to cancellations, supports pricing initiatives, captures customer information, and sells additional Republic Services products. Uses Salesforce to document calls, meetings, proposals, and account activities while tracking retention goals and customer relationships with the Sales Manager.

Own a quota-carrying account management role focused on expanding business within existing accounts. Manage the full sales cycle, identify expansion opportunities, conduct discovery calls and product demonstrations, qualify leads, respond to inbound inquiries, build pipeline, and close deals. Success requires strong communication, organization, relationship management, adaptability, SaaS knowledge, and a results-driven approach.

Own territory sales and pipeline growth across a two-tier distributor and reseller channel. Identify, qualify, and close mid-market opportunities; manage leads, quotes, opportunity data, and forecasts in NetSuite; support larger field-sales deals; expand existing accounts through upsell and cross-sell; assist with renewals and retention; and collaborate with sales, marketing, operations, customer support, and customer success teams.

The Account Manager processes quotes, orders, purchase orders, returns, and customer requests while supporting inside and outside sales teams. Responsibilities include negotiating pricing, recommending products, validating order details, coordinating internal departments, managing export licensing and customs requirements, and following up on customer issues. The role requires accurate data entry, strong communication, multitasking, and customer-focused sales execution in a fast-paced aerospace supply chain environment.

The Account Manager handles customer quotes, orders, pricing, RFQs, purchase orders, returns, follow-ups, and sales negotiations. Responsibilities include coordinating with internal and outside sales teams, recommending products, validating order details, managing export licensing and customs requirements, and pursuing non-conforming submittals. The role requires accurate data entry, strong communication, multitasking, customer service, and the ability to work in a fast-paced aerospace supply chain environment.

Manages SMB client accounts and engagements to drive retention, upsells, revenue growth, and campaign success. Responsibilities include campaign launches, onboarding, reporting, performance analysis, client presentations, QBRs, billing accuracy, and consultative account strategy. The role coordinates with internal teams, translates campaign data into recommendations, manages renewals and growth opportunities, and uses Salesforce, AI, and automation tools to improve client delivery and operational efficiency.

The Channel Account Manager drives revenue through channel partners by developing joint business plans, executing partner sales and marketing strategies, enabling partner teams, managing account teams, achieving sales targets, resolving partner issues, and reporting results. The role requires strong channel sales experience, knowledge of the Apple ecosystem, partner relationship management, campaign development, and Salesforce experience. Candidates should be based in Austin, Texas, or New Jersey.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manages regional relationships within global key accounts, executes account strategies, identifies sales and technology-adoption opportunities, and supports negotiations. Coordinates forecasting, supply chain, order fulfillment, contracts, collections, and channel development. Captures customer feedback, leads cross-functional collaboration, trains sales teams, monitors operational scorecards, and reports account performance. Promotes fluid-flow, HVAC, energy-efficiency, and sustainability solutions while driving product conversion, customer adoption, and regional revenue growth.

Manage wholesale customer relationships across South Central USA, serving as the primary account contact, driving sales and revenue growth, and achieving margin targets. Responsibilities include account reviews, prospecting, onboarding, sales presentations, negotiations, forecasting, issue resolution, CRM management, order coordination, inventory communication, and collaboration with internal teams. The role also provides market insights, identifies growth opportunities, and supports customer experience improvements.

Manages wholesale customer relationships across Texas and Oklahoma, serving as the primary account contact while driving sales, revenue, margins, and customer satisfaction. Responsibilities include account reviews, prospecting, onboarding, presentations, negotiations, order coordination, demand forecasting, inventory communication, CRM maintenance, issue resolution, and identifying growth opportunities. The role collaborates with Sales, Operations, Customer Service, and Logistics teams to support wholesale accounts and expand revenue.

Manage employer, broker, and shelter partner accounts for an employee benefits product. Responsibilities include client onboarding, enrollment support, employee engagement, retention, renewals, account reviews, product training, lead referrals, and expansion opportunities. The role coordinates with internal teams, maintains account records, supports RFPs, and develops client materials. It requires an active P&C license, benefits administration experience, strong communication skills, CRM proficiency, and willingness to travel. The position is remote or hybrid with a Manhattan office option.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Develops and executes sales business plans, manages national customer relationships, analyzes sales opportunities, oversees service levels, supports advertising, controls budgets, presents proposals, negotiates pricing, and manages pricing, promotions, and reporting. Requires food-industry sales experience, strong communication skills, basic PC skills, and willingness to travel up to 45% of the time.

Manages sales and business development across an assigned Eastern Pennsylvania territory. Builds and retains dealer and auction relationships, develops market penetration strategies, presents credit solutions, supports applications and underwriting, and achieves sales and profitability targets. Responsibilities also include customer service, field audits, vehicle inspections, collateral verification, repossessions, performance reporting, compliance, and territory travel.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communications. Renews contracts, responds to cancellations, supports pricing initiatives, documents customer activities in Salesforce, minimizes credits and rate restrictions, and cross-sells Republic Services products. Reviews retention performance and customer relationships with the Sales Manager.

Manage enterprise promotional-product accounts by developing sales and account-growth strategies, strengthening client relationships, identifying upselling and renewal opportunities, preparing proposals and presentations, and coordinating merchandising, inventory, quality, and operations activities. The role includes client meetings, CRM management, account planning, issue resolution, product sourcing, SKU rationalization, and continuous improvement. It is fully remote within the United States and requires at least five years of promotional-products experience.

Manages strategic national accounts averaging $60 million in revenue accountability. Develops and sells supply chain solutions, leads contract negotiations and renewals, oversees vendor and project execution, coordinates field sales, analyzes financial and operational performance, and delivers customer business reviews. Builds C-level relationships, drives service and cost-saving initiatives, supports new business development, and ensures contractual obligations and customer KPIs are achieved. Extensive travel and occasional hazardous-material handling may be required.

Manages commercial property and casualty insurance accounts by designing insurance programs, preparing proposals and applications, negotiating carrier terms, supporting producers, renewing and remarketing policies, educating clients on coverage and audits, and ensuring accurate, timely transaction processing. The role requires strong client service, regulatory awareness, advanced Excel skills, and an active insurance license.

Own the pre-sales process by developing insight-led RFP responses, digital media plans, pricing proposals, and client presentations. Partner with Sales, Creative, Ad Operations, and Platform teams to align strategies with client goals, budgets, audiences, and success metrics. Analyze large datasets, translate location and audience insights into compelling narratives, manage proposal workflows, maintain CRM and project records, and improve processes that support new business growth.

Own territory sales and pipeline development for mid-market opportunities through a two-tier channel. Manage the full sales cycle, qualify leads, close deals, support quotes and distributor coordination, expand existing accounts, assist with renewals, maintain NetSuite opportunity data, and partner with regional sales, customer success, marketing, operations, and support teams.