Top Account Manager (AM) Jobs in Boston, MA

Manage retirement plan client accounts, ensuring IRS and ERISA compliance, completing compliance testing, calculating employer contributions, reconciling plan assets, preparing Form 5500 filings, supporting audits and plan transactions, and delivering required reporting and communications. Build client relationships, conduct plan reviews, address complex plan questions, and manage assigned caseloads with minimal supervision. Frequent client visitation and attainment of an ASPPA CPC designation are required.

Manage and grow small-business accounts with 1–19 employees by prospecting, qualifying leads, closing new business, retaining customers, and increasing revenue. Consult with decision-makers to identify needs and present integrated technology solutions including cloud, security, ISP, VoIP, and Google platforms. Build relationships, create multi-product opportunities, meet sales targets, and track performance using sales automation tools across an assigned territory.

Own the commercial health and strategic growth of a high-volume book of 80+ B2B accounts. Lead renewals, negotiations, contract closures, retention, expansion, pipeline development, and risk mitigation throughout the customer lifecycle. Partner with Customer Success and sales teams, conduct executive business reviews, maintain regular customer engagement, and use CRM systems, reporting, and structured playbooks to prioritize activity and achieve revenue targets.

Manage a portfolio of commercial insurance accounts, handling policy processing, renewals, endorsements, billing, claims support, and customer service. Build client relationships, support sales and retention efforts, collaborate with underwriters and producers, maintain accurate account data, ensure regulatory compliance, and contribute to process improvements.

Manage a portfolio of complex personal lines accounts including renewals, policy administration, claims support, client advisory, cross-selling, compliance, data analysis, mentoring junior staff, and coordinating with carriers and underwriters.

Services assigned commercial insurance accounts while supporting Account Managers and Producers. Responsibilities include preparing coverage proposals and insurance schedules, processing certificates and premium financing quotations, coordinating policy changes and renewals, reviewing endorsements, invoicing premiums, obtaining loss reports, maintaining account records, and handling correspondence. The role also mentors Assistant Account Managers and requires commercial insurance experience, a P&C Producer’s license, Microsoft Office proficiency, and strong organizational and communication skills.

Own and grow client relationships for a digital marketing agency while ensuring successful delivery of marketing programs. Responsibilities include leading client communications, understanding business objectives, coordinating internal specialists, managing projects and deadlines, reviewing deliverables, identifying upsell and cross-sell opportunities, supporting renewals, and maintaining client satisfaction and retention across multiple accounts.

Manage commercial insurance accounts as primary client contact: process policy changes, handle renewals and marketing, communicate with carriers, prepare documentation, monitor billing and audits, document activity, and support producers and account technicians.

Manage and grow enterprise accounts by building executive relationships, uncovering business initiatives, developing account penetration strategies, meeting quota, forecasting, and collaborating with analysts to deliver prescriptive solutions that increase contract value and retention.

The Account Manager will drive sales growth, manage key customer relationships, and implement strategies to expand customer usage of Allego's SaaS platform.

Develops new business and manages complex major accounts for LTL transportation services. The role owns sales targets, builds executive-level customer relationships, creates growth strategies with 3PL and 4PL partners, and analyzes account profitability and share-of-wallet opportunities. Responsibilities include negotiating pricing and contracts, supporting RFPs, positioning services against competing carriers, troubleshooting customer issues, and collaborating with pricing, operations, legal, and collections teams across a large territory.

Own commercial strategy and sales for a portfolio of existing B2B customers. Develop account plans, expand solution adoption, build senior stakeholder relationships, lead commercial negotiations, identify whitespace opportunities, and drive revenue growth, retention, and account expansion in collaboration with Customer Success, Product, and Marketing.

Lead Yepoda’s commercial partnership with Sephora US, owning launch execution, assortment and promotional planning, sell-in/sell-out analysis, forecasting, inventory planning, and in-store activation. Build the US retail operating playbook, drive door-level performance, partner cross-functionally with Berlin teams, and represent Yepoda on the ground in the US.

Manage strategic North American enterprise accounts as the primary customer contact. Drive renewals, expansion, upselling, cross-selling, revenue growth, retention, and customer satisfaction. Maintain forecasts and CRM records, negotiate contracts, identify churn risks, and build relationships with decision-makers. Collaborate with Customer Success, Support, Product, Marketing, Legal, Finance, Solution Engineering, and Professional Services teams to deliver tailored solutions and communicate customer feedback.

Manage and grow relationships with North American SMB customers by driving renewals, identifying upsell opportunities, maintaining account health, and achieving revenue targets. Serve as the primary customer contact, conduct proactive check-ins, resolve issues with internal teams, maintain Salesforce records, manage forecasts and pipelines, and communicate customer feedback to Product Management. The role requires consultative selling, strong relationship management, and experience with B2B SaaS accounts.

Manages strategic OEM customer relationships, sales and growth strategies, account forecasts, business reviews, promotional activity, and executive stakeholder engagement. Identifies opportunities, expands market share, analyzes business and industry data, and coordinates product customization programs with internal and external teams. Requires substantial HVAC and sales/account management experience, strong financial analysis and influencing skills, and domestic travel up to 50%.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage strategic, high-value SaaS client relationships to drive retention, renewals, and upsell growth. Lead renewals and pricing negotiations, forecast revenue, conduct onsite needs analyses, mitigate churn, collaborate with Product and Marketing, and represent clients at industry events. Travel to client sites occasionally (~20%).

The Account Manager, Federal Government will support federal healthcare organizations by managing relationships, executing sales processes, and collaborating internally to meet customer needs.

Manages relationships with assigned public-sector software clients, driving renewals, cross-sell and add-on sales, customer satisfaction, references, and quota attainment. Maintains Salesforce pipeline and account documentation, conducts demos and presentations, negotiates contracts, coordinates proposals and internal teams, and serves as a trusted advisor on CentralSquare products. Requires up to 25% travel and a professional home office.

Manage a portfolio of 600+ customers and pipeline across SMB, Mid-Market, and Channel segments. Drive retention, renewals, upsell/cross-sell, and revenue growth while acting as a trusted advisor. Coordinate with Customer Engineers, negotiate contracts, resolve client issues, and provide strategic recommendations based on industry trends. Prioritize multiple accounts, use CRM/data-driven practices, and occasionally travel for conferences and customer events.

Manage and grow international B2B distribution partnerships across Asia, India, South America, and other regions. Responsibilities include onboarding partners, negotiating commercial terms, executing contracts, handling invoicing and accounts receivable, monitoring margins and unit economics, coordinating with legal, and reporting on markets, competitors, sales pipelines, and financial performance.

Serve as primary client contact for commercial insurance accounts: handle policy changes, renewals, claims support, risk reviews, and issue COIs/binders while maintaining proactive communication with customers and carrier partners.

Manage day-to-day FSA, HRA, and HSA administration for employer groups and partners. Respond to phone and email inquiries, document client activity in a CRM, assist with billing and invoices, resolve escalations, identify service issues, complete annual renewals, and build long-term client relationships. The role coordinates with internal stakeholders, supports client business needs, and helps improve satisfaction and retention.

Manages industrial sales accounts across the Americas, focusing on automation and robotics applications such as smart buildings, motor control, and HVAC. Develops strategic customer, supplier, and sales-team relationships; executes territory strategies; conducts business reviews; manages pipelines, revenue, margins, and profitability; identifies growth opportunities; and leads joint planning and negotiations. The role requires deep industrial automation expertise, customer engagement, analytical judgment, and travel within the AMR region.