Top Account Manager (AM) Jobs in Boston, MA

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Manage SMB sales by conducting quarterly business reviews, consulting customers, delivering product demonstrations, guiding prospects through the sales cycle, generating new opportunities, meeting recurring revenue quotas, and maintaining accurate pipeline forecasts in Salesforce. The role is remote-first and focused on selling field service software solutions.

Develop new Datacom business and manage existing accounts across a designated Massachusetts territory. Sell network cabling, data center, and network hardware solutions; build customer and vendor relationships; execute regional growth strategies; present solutions; resolve escalated customer issues; support sales teams as a subject matter expert; and achieve revenue objectives.

Manages enterprise healthcare client relationships, retention, renewals, upsells, cross-sell opportunities, revenue growth, and strategic account plans. Serves as the primary client contact, builds executive relationships, handles escalations, monitors service delivery, manages forecasting and contract renewals, and collaborates with sales and internal teams. Requires healthcare IT account management or sales experience, strong communication, relationship-building, Salesforce proficiency, and 10–25% travel.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage key partner accounts and operationalize partnership programs across sales, product, marketing, and professional services. Deliver partner training and enablement, oversee deal registration and lead distribution, coordinate joint marketing and go-to-market initiatives, track partner and campaign performance, resolve conflicts, and drive partner adoption, pipeline, and revenue outcomes. The role requires strong relationship management, negotiation, cross-functional alignment, and executive communication skills within payments, fintech, or SaaS.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Drive indirect revenue growth across strategic Americas accounts through partner-led and co-sell motions. Build executive relationships with GSIs, hyperscalers, and strategic alliances; develop partner-sourced pipeline; lead joint account planning and complex deal pursuits; create repeatable partner offerings; and collaborate with sales, marketing, value management, and global partner teams.

Provides operational and administrative support for enterprise seller accounts, including marketplace setup, inventory and listing workflows, reporting, client recaps, buyer communications, issue resolution, and cross-functional coordination. Tracks requests, deadlines, and action items while reviewing marketplace data for trends and problems. The role initially supports Account Managers and may grow into greater client-facing responsibility and account ownership.

Owns the commercial lifecycle for TraceLink’s Track & Trace customer portfolio, including account strategy, renewals, expansion, forecasting, pipeline development, and executive relationship management. Leads on-site customer reviews and strategic engagements, protects recurring revenue, introduces compliance and agentic business process solutions, and partners cross-functionally to drive customer success and supply chain transformation opportunities. The role requires frequent field travel and disciplined use of WISE, CRM, and MEDDPICC processes.

Own and grow a U.S. sales territory for sweet and beverage flavors, managing strategic global B2B accounts in the specialty chemicals industry. Build executive relationships, win new business, influence regional account teams, and partner with customers on innovative product development projects. This home-office role covers the Northeast region and requires 60–70% travel.

Drive federal sales growth outside the Department of War by developing agency relationships, identifying missions for radar and sensing solutions, managing strategic accounts, and closing complex opportunities. Own the sales lifecycle from prospecting through contract award, navigate federal acquisition and budgeting processes, build pipelines, partner with technical teams, and represent MatrixSpace at industry events. The role requires extensive federal technology sales experience, strong acquisition knowledge, and travel as needed.

Manage and grow sales across named state, local, and higher-education accounts in New England. Exceed sales targets through consultative selling, develop new and existing customer relationships, present solutions to decision-makers, and build account plans. Partner with systems engineers, professional services, executives, technology partners, and channel organizations to position networking and cloud solutions. Navigate government procurement, generate demand through events, and maintain knowledge of competitive technologies.

The National Account Manager supports growth of large retail, RIA, platform, and aggregator accounts. Responsibilities include relationship management, educating and promoting the Canvas custom indexing platform, developing home office relationships, expanding existing accounts, coordinating with internal teams, and executing client needs. The role requires direct indexing or asset management experience, strong communication and presentation skills, independent problem-solving, organization, and the ability to manage multiple priorities.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Supports strategic B2B accounts through retention, growth, reporting, business reviews, and client communication. The Account Manager analyzes marketplace performance using Tableau and related tools, translates data into actionable recommendations, maintains Salesforce records, resolves client needs, and collaborates cross-functionally with sales, operations, product, and support teams. The role progressively assumes ownership of an independent enterprise client portfolio and develops account strategies in a hybrid Boston office environment.

Build and maintain relationships with behavioral health providers and other referral sources to grow territory referrals. Educate providers about TMS Therapy, clinical evidence, and patient benefits; identify account growth opportunities; execute territory strategies with sales, operations, and clinical teams; track provider activity and referral trends; and maintain compliant records.

Manage and grow existing mid-market accounts through upsell, retention, and account penetration. Execute account and sales activity plans, collaborate with partners, maintain CRM and KPIs, forecast pipeline, conduct customer reviews, and travel to client sites to drive incremental revenue and meet quota.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Serves as the primary contact for MoneyPass financial institution clients, providing operational support, resolving service issues, coordinating internal and external partners, and managing client communications. Leads operational reviews, tracks service metrics, supports onboarding and product changes, escalates issues, recommends service improvements, and contributes to automation and process optimization. The role requires strong communication, organization, problem-solving, accountability, and client service skills.

Manages customer accounts and logistics operations, coordinates vendors and suppliers, maintains operational data, supports pricing and carrier procurement, drives retention and new business, and partners with sales teams on customer meetings and proposals. The role requires transportation and logistics account management experience, strong negotiation and closing skills, customer relationship expertise, and a degree in Marketing or Business.