Top Account Manager (AM) Jobs in Boston, MA

Manages strategic, complex client accounts by serving as the primary service contact, developing account plans, driving growth and retention, overseeing implementations and contracting, ensuring regulatory compliance, and resolving client issues. Advises clients on healthcare benefits, coordinates internal and external partners, leads client meetings, develops communications, analyzes reports, supports product changes, and represents the business on projects.

Supports commercial insurance account management by processing policies, endorsements, certificates, renewals, and customer requests. Serves as a liaison between clients and carriers, reviews loss information, gathers renewal materials, and negotiates pricing when needed. The role also supports internal projects, maintains knowledge of company systems, and builds customer relationships through effective communication, service, and retention techniques.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communication. Renews contracts, addresses cancellation requests, supports pricing initiatives, documents customer activities in Salesforce, reduces credits and rate restrictions, and cross-sells the company’s full suite of products. Reviews retention performance and customer relationships with the Sales Manager.

Manage and grow a portfolio of government and public-sector accounts for an online auction platform. Responsibilities include client onboarding, training, ongoing support, utilization growth, account re-engagement, listing quality reviews, presentations, and collaboration with sales teams. The role requires extensive field travel, onsite client support, asset cataloging, photography, and participation in industry events. Candidates must build strong client relationships, use CRM and business software, and maintain a valid driver’s license.

Own and scale the global partner strategy by developing channel relationships, recruiting and onboarding partners, creating joint business plans, enabling partner success, tracking performance, and driving revenue growth. Collaborate with sales, marketing, and product teams, represent the company at industry events, and expand market presence in cybersecurity, cloud security, and SaaS.

Own and grow a portfolio of US publisher accounts across gaming and non-gaming apps. Responsibilities include onboarding, inventory activation, revenue growth, upselling, cross-selling, performance analysis, business reviews, issue resolution, and product feedback. The role requires strong knowledge of mobile monetization and programmatic advertising, collaboration with technical and commercial teams, executive relationship management, and customer travel.

Manages strategic coatings accounts across North America, driving revenue, margin, customer relationships, new business opportunities, pricing agreements, and regional account plans. Develops senior customer relationships, coordinates technical, sales, marketing, R&D, finance, and supply chain resources, resolves customer issues, and tracks forecasts, milestones, and performance. The role also supports value-based selling, contract negotiations, competitive intelligence, presentations, sales forecasting, and frequent customer travel.

Manages a portfolio of personal lines and private client insurance accounts throughout the policy lifecycle. Responsibilities include coordinating new business, renewals, endorsements, cancellations, remarketing, coverage reviews, quotes, documentation, billing inquiries, and issue resolution. The role builds client and carrier relationships, supports retention and growth, maintains accurate agency records, tracks renewals and open items, and ensures compliance with insurance regulations and company standards.

Manages a portfolio of personal lines and private client insurance accounts throughout the policy lifecycle. Coordinates new business, renewals, endorsements, cancellations, remarketing, coverage reviews, quotes, documentation, billing inquiries, and issue resolution. Builds client and carrier relationships, maintains accurate agency records, tracks renewal milestones, supports retention and growth initiatives, and ensures compliance with company policies, insurance regulations, privacy requirements, and documentation standards.

Manages client relationships for pharmacy benefit management services, serving as the primary liaison between clients and internal teams. Responsibilities include resolving issues, providing pharmacy benefits consulting, supporting implementations and renewals, monitoring performance, preparing analytical reviews, and improving service delivery. Requires strong communication, customer service, analytical, organizational, and pharmacy operations knowledge, with travel of up to 10% annually.

Manages client relationships for a pharmacy benefits manager, serving as the primary liaison between clients and internal teams. Responsibilities include resolving issues, supporting implementations, providing pharmacy benefit and plan design consulting, monitoring performance, contributing to renewals and compliance, and identifying service improvements. Requires strong communication, analytical, organizational, and customer service skills, plus familiarity with pharmacy operations and claims. Travel of up to 10% annually is required.

Own the commercial health and growth of 80+ B2B technology accounts. Lead renewals, negotiations, contract expansion, pipeline development, executive business reviews, and churn-risk mitigation. Manage the full customer lifecycle in partnership with Customer Success and sales teams, using CRM data, reporting, playbooks, and structured engagement cadences to achieve retention, net revenue retention, and quota targets.

Manages and grows a portfolio of enterprise customers by retaining accounts, driving product adoption, renewing contracts, and identifying upsell opportunities. Builds executive relationships, develops strategic account plans, sells solution value and ROI, manages complex expansion deals, and collaborates with customer success, marketing, product, legal, and pre-sales teams. Maintains opportunities in Salesforce and travels approximately 40%.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.

Manages key manufacturer and retailer accounts, drives sales growth, distribution, promotional execution, merchandising, and eCommerce performance. Develops strategic plans, manages trade funds and budgets, conducts retailer headquarters calls, creates sales presentations, analyzes syndicated data, and builds client and retailer relationships. Coordinates cross-functional teams to implement pricing, schematics, product distribution, and promotional programs while resolving issues and achieving account KPIs.

Drives sales of bioresearch instruments, software, services, and reagents across a Boston territory. Responsibilities include prospecting, managing direct and channel relationships, conducting technical demonstrations and installations, supporting customers, maintaining Salesforce data, forecasting revenue, generating leads, and achieving territory targets. The role requires at least three days weekly in the field, up to 50% travel, a valid driver’s license, and the ability to lift 50 pounds.

Own a portfolio of 20–40 Salesforce and NetSuite accounts, driving renewals, negotiations, upsells, cross-sells, and transitions to managed services. Build executive relationships, lead QBRs and account planning, maintain renewal forecasts and CRM accuracy, and collaborate with delivery and sales teams. The role requires Salesforce ecosystem expertise, commercial acumen, executive presentation skills, and 25% travel.

Own a portfolio of 20–40 NetSuite accounts, driving renewals, expansions, upsells, and transitions to managed services. Build executive relationships, lead QBRs, create account and renewal plans, negotiate contracts, and maintain forecasts and CRM accuracy. Partner with delivery directors, client partners, and NetSuite alliance teams to ensure customer satisfaction and growth. The role requires strong NetSuite ecosystem expertise, commercial acumen, executive communication, AI fluency, and approximately 25% travel.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and closing phone-based deals. The role requires understanding customer verticals, identifying expansion opportunities, preparing for client meetings, and collaborating with sales teams. It is a hybrid position with remote work on Mondays and Fridays.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Services assigned commercial insurance accounts by reviewing coverage, limits, and client needs; maintaining client relationships; developing new business; preparing applications, proposals, certificates, invoices, and other transactions; maintaining agency system data; supporting premium collections; and contributing to departmental production goals. Requires commercial insurance experience, commercial lines expertise, a producer’s license, Microsoft Office proficiency, and strong organizational and communication skills.

Services assigned commercial insurance accounts, reviews coverage and limits, advises clients, develops existing-account and new business, prepares applications and proposals, processes certificates and invoices, maintains agency system data, and supports renewal and account transactions. Builds client relationships, monitors industry trends, contributes to production goals, and may collect premiums.

Own the Wesco national distributor relationship across North America, representing over $25M in annual revenue. Develop account plans, joint business strategies, forecasts, and growth initiatives; analyze sales, inventory, profitability, and market data; manage channel relationships; coordinate with marketing, product, finance, and sales teams; resolve customer issues; and support promotions, training, and business reviews. The role requires electrical distribution expertise, strong analytics and forecasting skills, revenue ownership, and up to 40% travel.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.

Manage an existing client portfolio while driving new business, cross-selling environmental services, coordinating service delivery, and supporting customer compliance projects. Build trusted client relationships, generate referrals and prospects, prepare proposals, collect purchase orders, support invoice collections, and resolve service issues. The role requires consultative selling, strong communication, relationship management, and experience serving healthcare, higher education, life sciences, or industrial clients.