Top Account Manager (AM) Jobs in Boston, MA

Manage service delivery for assigned employer-group benefits clients, serving as the primary day-to-day contact. Resolve service issues, coordinate internal teams, support implementations, renewals, enrollments, and client meetings, maintain client and vendor relationships, communicate legislation and market trends, ensure procedures are followed, and identify additional coverage opportunities.

Manage and grow SMB programmatic advertising accounts, overseeing campaign trafficking, activation, optimization, troubleshooting, reporting, and client communication within MediaGo DSP. Monitor bids, targeting, creatives, pacing, and KPIs while collaborating with Sales, Product, Algorithm, and Analytics teams. Conduct market research, support account growth, and maintain strong client relationships. Professional Mandarin proficiency and at least two years of B2B advertising sales or account management experience are required.

Manage a portfolio of K-12 customers, driving retention, renewals, expansion, and revenue growth. Build executive relationships, conduct onboarding and quarterly business reviews, present product demonstrations, negotiate contracts, identify cross-sell opportunities, and provide customer support. Partner with Customer Success, Sales Engineering, Product, and Analytics teams while maintaining reporting, understanding digital advertising performance, and serving as a customer feedback channel.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Develop and manage strategic relationships with national medical-surgical distributors, healthcare GPOs, and integrated delivery networks. Drive sales growth, contract compliance, market share expansion, agreement negotiations, pricing programs, and contract utilization. Create account business plans, conduct business reviews, identify growth opportunities, and support product introductions. Collaborate with sales, marketing, finance, product management, customer service, and supply chain teams while maintaining forecasts, CRM reporting, and leadership updates.

Manage enterprise AEC accounts by developing customer relationships, identifying growth opportunities, leading account strategies, and driving sales of Esri GIS technology. Responsibilities include prospecting, executive engagement, presenting at industry events, understanding customer budgets and procurement cycles, articulating technology value, negotiating, and collaborating with internal teams and partners to meet revenue goals.

Own and grow a book of existing clients and past prospects through frequent phone conversations, policy reviews, service coordination, referrals, and new-business opportunities. The role requires disciplined CRM tracking, persistent follow-up, target ownership, and collaboration with strategists. Candidates should have sales or account-management experience, strong client-service skills, an active life insurance license or willingness to obtain one, and comfort with phone and video calls.

Manage and grow existing healthcare SaaS accounts through upselling and cross-selling EverHealth solutions, partner offerings, and RCM services. Prospect within the customer base, build qualified pipelines, conduct product demonstrations, negotiate pricing, manage opportunities through close, and document activity in Salesforce. Coordinate with implementation and RCM teams, attend industry events, and consistently exceed sales quotas.

Owns renewals, retention, and expansion for assigned Luma customer accounts. Responsibilities include managing the full renewal cycle, identifying expansion opportunities, conducting needs assessments, negotiating terms, forecasting account health and revenue, maintaining CRM records, and collaborating with Customer Success, Strategic Account Executives, Renewals, Presales, Finance, and RevOps. The role engages scientific researchers and laboratory decision-makers and requires 30% or more travel.

Own and expand a portfolio of complex B2B SaaS customer accounts, including multi-entity and PE-backed organizations. Build executive relationships, identify expansion opportunities, lead qualification through negotiation and close, and coordinate with Customer Success, Product, Marketing, Solutions Consulting, and Implementation teams. Maintain accurate pipeline forecasts while advising customers on payments and accounts receivable automation that improves efficiency and cash flow.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communication. Renews contracts, addresses cancellations, supports pricing initiatives, documents customer activity in Salesforce, captures customer information, reduces credits and rate restrictions, and cross-sells the company’s full suite of services. Reviews retention performance and relationship activity with the Sales Manager.

Manages complex partner portfolios in the Banking-as-a-Service sector, serving as the primary operational contact for inquiries, service requests, implementations, and remediation. Builds partner relationships, develops tailored solutions, coordinates cross-functional product and service initiatives, monitors performance metrics, identifies risks and compliance gaps, and advocates for partner success while meeting service-level standards.

Own expansion revenue across existing dealership accounts by selling additional products and expanding into more locations within dealer groups. Responsibilities include building account relationships, identifying growth opportunities, running demos, creating proposals, negotiating and closing deals, partnering with customer success, and sharing customer feedback. The role requires quota-carrying sales or account management experience, a record of achieving expansion or upsell targets, and experience selling to automotive dealerships.

Drive strategic growth across complex OEM accounts by expanding customer relationships, identifying new opportunities, developing account strategies, and translating customer needs into scalable solutions. Build executive-level relationships, influence product and business strategy, and coordinate with engineering, operations, product management, and program teams. The role requires consultative selling, account planning, pipeline development, strong business acumen, CRM usage, and travel of up to 50%.

Owns sales and strategic relationships for assigned national accounts. Develops go-to-market strategies, identifies business opportunities, manages customer communications, coordinates RFP responses, prepares proposals and financial estimates, develops pricing strategies, and partners with operations, vendors, and internal teams to drive profitable telecom revenue growth.

Manages high-value national accounts by developing strategic account plans, advising clients and brokers, leading renewals and upsells, analyzing performance data, and driving retention and revenue growth. The role builds executive relationships, coordinates internal service delivery, monitors financial and satisfaction metrics, manages project activities, and communicates strategic recommendations. Travel may reach 75%, including overnight travel, with required insurance licensing and driving credentials.

Own and grow a portfolio of chain optical accounts across North America, including sales targets, relationship management, new account prospecting, forecasting, account operations, assortment planning, and joint marketing campaigns. The role manages account processes, collaborates cross-functionally, reports performance to senior management, and helps build scalable wholesale processes. Regular market travel is required for client meetings, prospecting, trade shows, and industry events.

Manage a portfolio of approximately 25 clients, owning relationships, delivery plans, onboarding, reporting, renewals, and account expansion. Partner with SEO, content, web, and paid media specialists to develop and present strategies, monitor performance, manage timelines and budgets, and translate results into business impact. Lead client check-ins, executive reviews, training, and sensitive relationship conversations while maintaining project workflows in Asana and client records in HubSpot.

Manages a commercial insurance book of business, supporting clients, producers, carriers, and underwriters. Responsibilities include account retention, renewals, policy processing, coverage analysis, carrier negotiations, claims and billing assistance, proposal preparation, cross-selling, client meetings, and maintaining accurate agency system records. The role requires a Property and Casualty Insurance License, commercial lines experience, strong communication and organizational skills, and proficiency with Microsoft Office and agency management systems.

Manage and expand Black Kite’s Central-region channel partner ecosystem. Recruit and onboard partners, strengthen executive relationships, enable partner sales teams, develop joint business plans, manage pipelines and forecasts, and drive partner-sourced revenue. Position Black Kite’s cybersecurity and third-party risk management platform through solution selling, co-selling, go-to-market collaboration, and executive presentations while consistently achieving sales targets.

Supports commercial insurance account management by preparing and checking policy documents, certificates, endorsements, proposals, and renewals. Maintains client records in agency systems, responds to client and underwriter requests, processes premium finance and policy changes, summarizes loss runs, and assists with claims advocacy. Provides clerical and customer service support while following agency procedures and completing professional development.

Own post-sale onboarding and activation for new surgeon accounts, including workflow setup, practice integration, and driving time-to-first-case. Manage early account growth, identify upsell and cross-sell opportunities, maintain CRM and onboarding visibility, and collaborate with Business Development, Client Experience, Product, Marketing, and Operations. Train clinical and administrative stakeholders while providing feedback to improve onboarding and adoption.

Manage a portfolio of installed business customers, retaining and expanding accounts through relationship management, renewals, upgrades, presentations, and customer lifecycle support. The role cultivates decision-maker relationships, negotiates contracts, maintains sales funnel information, educates customers on products, and provides connectivity solution support. Success requires sales experience, strong communication, organization, independent judgment, Salesforce and ICOMS proficiency, reliable transportation, and a valid driver’s license.

Own renewals and expansion for a SaaS customer portfolio, managing quota, forecasting, multiyear negotiations, cross-sell opportunities, and renewal risk. Partner with Customer Success on account plans, use Salesforce and customer data to guide strategy, engage executive stakeholders in consultative value-based selling, and communicate customer insights to internal teams. The role requires strong commercial judgment, forecast discipline, collaboration, and familiarity with AI tools and B2B technology.

Manages enterprise client relationships across construction projects, markets, and business units. Monitors account performance, client satisfaction, risks, financials, and commitments; maintains client intelligence and Salesforce records; supports account strategy and growth; identifies expansion opportunities; coordinates account-level actions; and leads project reviews and onboarding. The role requires strong construction lifecycle knowledge, client-management skills, cross-functional collaboration, and consistent follow-through.