Top Account Manager (AM) Jobs in Boston, MA

Build and maintain client relationships, understand customer needs, explain product value, coordinate internal support, analyze consumer data, maintain account records, resolve complaints, identify industry trends, and advocate for an improved buyer experience.

Manage and grow SMB customer accounts through relationship building, consultative selling, upselling, and cross-selling UKG workforce solutions. Develop account plans, proposals, relationship maps, business reviews, and sales campaigns while monitoring account health and pipeline data in Salesforce. Advise customers on HCM and payroll solutions, engage marketing-qualified leads, and collaborate with internal sales, marketing, support, legal, and implementation teams. Travel up to 25% for customer meetings and industry events.

Manages a portfolio of VIP gaming customers, builds personalized relationships, resolves issues, monitors engagement and retention, and reactivates inactive players. Creates targeted promotions with CRM and cross-functional teams, manages promotional budgets, reports portfolio performance, hosts VIP experiences, and escalates responsible-play or compliance concerns. Requires strong customer service, commercial judgment, data analysis, communication, organization, and CRM experience.

Develop and manage strategic life science customer accounts, build trusted relationships, identify growth opportunities, and drive sales from prospecting through deal closure. Prepare proposals, negotiate business arrangements, present tailored solutions, achieve sales and margin goals, maintain technical product knowledge, gather market feedback, and coordinate with internal sales teams. The role requires extensive travel and collaboration with pharmaceutical, biotechnology, and diagnostics customers.

Develop and manage strategic life sciences customer accounts, build trusted relationships, identify growth opportunities, present tailored solutions, negotiate complex business arrangements, and drive sales from prospecting through closure. The role includes account planning, pipeline development, customer presentations, market feedback, CRM documentation, and collaboration with regional sales teams. Travel of at least 75%, including overnight travel, is required.

Manage client relationships and verification service projects from kickoff through completion. Coordinate onboarding materials, timelines, deliverables, data collection, audits, and cross-functional resources. Serve as the primary client liaison, facilitate meetings, provide updates and reports, identify risks, resolve issues, maintain project documentation, and ensure accurate, high-quality deliverables. Support continuous improvement and client experience initiatives in a remote work environment.

Supports assigned eCommerce client accounts across Amazon, Walmart, and other marketplaces. Manages catalog, pricing, promotions, inventory, retailer requests, workflows, deadlines, dashboards, KPI reporting, and performance analysis. Identifies issues, recommends corrective actions, coordinates cross-functional deliverables, participates in client meetings, and improves processes. The role is intended to develop marketplace, analytics, account management, and client relationship expertise toward independently managing accounts.

Manages corporate relationships and sells AIU education programs to business clients. Responsibilities include prospecting, needs analysis, negotiating B2B agreements, strategic account planning, coordinating internal resources, driving client engagement, and maintaining account information. The role requires three years of B2B higher education sales experience, Fortune 1000 relationship development, strong communication and presentation skills, and travel up to 50%.

Manages B2B corporate relationships for AIU’s Education Alliance Center. Responsibilities include prospecting, qualifying opportunities, conducting needs analyses, negotiating agreements, developing strategic account plans, coordinating internal resources, supporting employee communication programs, maintaining client databases, and delivering strong customer service. The role requires higher education sales experience, Fortune 1000 relationship development, formal sales training, executive communication skills, and travel up to 50%.

Manage Proofpoint’s national partnership with Optiv by driving channel sales, partner alignment, pipeline development, account mapping, sales training, marketing programs, and new customer acquisition. Build executive and reseller relationships, develop business plans, recruit channel partners, support sales qualification and deal closure, communicate competitive positioning, and achieve channel quotas. The role requires an existing Optiv relationship and approximately 60% travel.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.

Manage a portfolio of national-tier corporate travel clients, serving as the primary contact for program delivery, issue resolution, reporting, and service reviews. Develop account plans, monitor profitability and renewal risk, identify growth opportunities, and track client satisfaction. Collaborate with Operations, Sourcing, and Commercial Operations to meet contractual obligations, service-level agreements, and client goals while maintaining strong long-term relationships.

Own and expand a portfolio of enterprise accounts through consultative, quota-carrying B2B SaaS sales. Identify whitespace, sell additional modules and users, manage complex multi-stakeholder deal cycles, coordinate internal teams, maintain account plans, forecast pipeline, and engage VP and C-level stakeholders. The role requires 10–20% travel and focuses on new bookings within existing customers rather than renewals or support.

Own and expand relationships with global enterprise SaaS customers. The role manages strategic account plans, identifies expansion opportunities, leads complex sales cycles, coordinates internal stakeholders, manages RFPs and procurement reviews, maintains forecasts and pipeline coverage, and engages executive decision-makers. Candidates need strong B2B SaaS account management experience, consultative selling skills, enterprise sales expertise, and proficiency with modern sales tools and methodologies.

Own the full B2B group sales cycle from prospecting through close, managing a portfolio and pipeline while meeting revenue targets. Responsibilities include outbound outreach, account growth, customer relationship management, CRM and ERP recordkeeping, coordinating inventory with vendor partners, and developing repeatable sales processes. The role requires independent pipeline management, strong communication, sales training or equivalent experience, and a customer-focused, goal-driven approach.

Drives profitable sales growth across national accounts by managing existing customers, developing new business, building strategic supplier relationships, preparing quotations, negotiating deals, and closing opportunities. The role requires account planning, competitor analysis, pricing and terms management, prospecting, budgeting, and strong communication. Travel may reach 50% and the position reports to the Director of Sales.

Own and grow strategic retail partner accounts, leading account planning, performance analysis, business reviews, executive relationships, escalations, forecasting, kiosk expansion, and cross-functional installation coordination. The role requires using retailer data to develop recommendations, strengthen partnerships, support business development, and advocate for customer needs. It is a remote senior individual-contributor position focused on complex multi-stakeholder retail accounts.

Manages a regional portfolio of hospitality accounts, driving new business, account expansion, competitive displacement, and adoption of LG’s integrated technology solutions. Builds executive relationships, develops territory strategies, leads consultative sales cycles, coordinates resellers and internal teams, manages Salesforce forecasting, and presents proposals focused on ROI and total cost of ownership. Requires extensive hospitality B2B sales experience, strong channel and solution-selling capabilities, and travel up to 60%.

Own and expand a portfolio of strategic public safety accounts through upselling, cross-selling, renewals, and multi-product adoption. Build executive relationships, develop account plans, navigate public-sector procurement, manage pricing and expansion conversations, forecast accurately, and maintain CRM hygiene. Partner with customer success, implementation, product, marketing, support, and contracts teams. Represent the company at customer sites, user groups, and conferences, with approximately 70% travel.

Manage approximately 30 enterprise agency and systems integrator partner relationships. Build strategic partnerships, advise partners on Klaviyo solutions, drive referrals, co-selling, revenue growth, co-marketing, enablement, and product adoption. Serve as a trusted consultant and product expert, present to partner audiences, develop joint business strategies, and collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Enablement. Travel may be required for partner meetings and events.

Own strategic cybersecurity accounts across New England, selling security services and technology solutions while managing the full sales cycle. Build executive relationships, develop multi-year account plans, maintain accurate forecasts, exceed quotas, and create substantial sales pipelines. Coordinate cross-functional teams, technology partners, and internal resources to deliver client goals and maximize satisfaction. The role requires consultative selling, negotiation, executive communication, cybersecurity industry knowledge, and disciplined use of MEDDICC and Command of the Message.

Own strategic client relationships and account outcomes for a US B2B SaaS portfolio. Lead kickoffs, performance reviews, QBRs, renewals, escalations, paid media and ABM strategy, forecasting, measurement, reporting, and delivery quality. Translate client goals into executable plans for the India team, oversee pipeline-focused performance, and identify upsell and cross-sell opportunities. The role requires strong agency-side account leadership, demand generation expertise, CRM and analytics fluency, and effective collaboration across time zones.

Manage key customer accounts and drive revenue growth for custom-engineered metal bellows. Responsibilities include forecasting, identifying business opportunities, developing quotations and pricing proposals, negotiating terms, coordinating new-product programs through delivery, managing contracts and documentation, supporting customer requirements, and ensuring export-control compliance. The role collaborates with Engineering, Operations, Quality, Customer Service, Business Development, and Leadership, with travel to customer facilities as needed.

The Commercial Account Manager is responsible for business development, client relationship management, proposal generation, and sales of audio-visual systems.

Supports commercial insurance account managers with renewals, new business submissions, client service requests, documentation, certificates, policy changes, billing inquiries, and deadline tracking. Reviews documents for accuracy, communicates with clients and carriers, participates in meetings, and maintains organized account records. The role is designed for recent graduates and provides training in commercial insurance, with increasing responsibility and potential licensure as a Property and Casualty insurance professional.