Top Account Manager (AM) Jobs in Boston, MA

Own and grow a portfolio of North American customers by identifying cross-sell, upsell, and whitespace opportunities. Build expansion pipeline, engage senior stakeholders, conduct commercial discovery, manage negotiations, close deals, forecast accurately, and partner with Customer Success to convert customer insights into revenue.

The Commercial Account Manager is responsible for business development, client relationship management, proposal generation, and sales of audio-visual systems.

Serve as primary service lead for assigned commercial insurance accounts alongside a Producer. Review coverage, prepare proposals and applications, maintain agency data, develop client relationships, generate new business from existing accounts and leads, handle transactions and certificates, and support departmental production goals.

Drive sales growth for feed additive solutions across large commercial dairies and feedlots in the Western U.S. Develop nutritionist-aligned account plans, influence producers and veterinarians, translate technical data into economic value, gather market intelligence, lead technical discussions and educational events, and represent the company at industry events. The role requires extensive ruminant nutrition and commercial livestock experience, with 50–80% travel.

Own inbound leads from qualification through close, expand product usage within existing accounts, and drive upsell and cross-sell opportunities. Partner with Marketing, Field Sales, and Channel teams on campaigns, outreach sequences, webinars, account research, and trial coordination. Maintain accurate CRM records, forecasts, and competitive intelligence while supporting retention and customer experience. The role serves research and life-science customers and requires understanding of DNA sequencing technologies.

Own and grow enterprise client accounts through consultative selling, relationship management, renewals, and upselling. Serve as the primary client contact, lead cross-functional teams, oversee digital marketing programs, identify opportunities, develop proposals and pricing, manage negotiations, forecast revenue, and conduct business reviews. Mentor junior staff and contribute to product and service roadmaps. Frequent travel to trade shows, client meetings, and business engagements is required.

Own a portfolio of 130–150 SaaS accounts from onboarding handoff through renewals and expansion. Lead discovery, proposals, pricing and contract negotiations, procurement coordination, and closing. Drive adoption through optimization reviews and QBRs, forecast revenue, identify risks and opportunities, and partner cross-functionally to represent customer needs. Continuously improve workflows using AI tools while ensuring strong communication, follow-through, and customer outcomes.

Own the full enterprise IT sales lifecycle, from lead generation and solution positioning through bidding, negotiation, closing, and account growth. Manage customer relationships, renewals, collections, forecasts, cross-selling, and upselling while coordinating with sales, bidding, marketing, and project teams. Build relationships with business, financial, and technical decision-makers, support implementation and customer satisfaction, and achieve revenue and margin targets.

Responsible for maintaining and growing existing mid-market accounts, identifying upsell and new-product opportunities, prospecting and closing deals, managing pipeline and forecasts in Salesforce, coordinating resources across the sales cycle, and presenting to senior clients to meet monthly, quarterly, and annual revenue targets.

Own and grow major retail accounts across food, drug, mass, and club channels. Responsibilities include managing buyer relationships, leading sell-in presentations, analyzing Circana/IRI data, forecasting, monitoring sales performance, developing distribution and merchandising strategies, coordinating with supply chain, marketing, finance, and operations, managing brokers, and evaluating competitive and category trends.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manage a portfolio of complex commercial loan relationships to grow profitability through cross-selling, credit administration, risk monitoring, and client retention. Administer and audit loans, prepare management reports, support credit decisions, mentor staff, and perform site visits. Coordinate with operations to ensure accurate payments and documentation while providing limited personal credit authority.

Quota-carrying account manager responsible for retaining and expanding a portfolio of existing SaaS customers. Own account plans, forecasting, pipeline, renewals, upsell/cross-sell, and stakeholder engagement while partnering with Technical Success Managers to drive usage and value realization.

Manage a portfolio of US health-system customers to retain and grow revenue. Lead end-to-end renewals, negotiate pricing and contracts, build account plans and data-driven business cases, run executive reviews, forecast in HubSpot, and partner with Sales, Product, and CS. Travel to customer sites and industry events (~25-30%).

Manage and grow an assigned book of global enterprise accounts across FoodChain ID's portfolio. Drive renewals, expansion, cross-sell and upsell, generate referral pipeline, create global account plans, coordinate cross-functional teams, maintain Salesforce records, and serve as primary commercial liaison for large food and beverage customers.

Lead end-to-end strategy and commercial performance for top-tier national accounts. Own revenue, margin, pricing, forecasting, and joint business planning. Drive execution across cross-functional teams, develop account teams, and maintain senior buyer relationships to deliver large-scale retail growth.

Lead account strategy for major national customers, owning senior relationships and P&L. Set pricing, promotions, forecasting and demand planning. Drive execution across cross-functional teams, develop account teams, and deliver large-scale retail growth and profitability.

The Strategic Partners Account Manager drives partner-led sales, manages accounts, influences deal strategy, and recruits new partners to enhance revenue growth.

Manage and expand enterprise customer accounts to maximize revenue via upsell/cross-sell. Partner with Sellers and Customer Success to create account plans, present strategic proposals, lead customer calls, build executive relationships, and leverage martech and AI tools to drive customer value and retention.

The Partner Account Manager develops and amplifies referral relationships with partners, builds strategic networks, manages accounts, and resolves partnership issues.

Manage and grow a portfolio of SLED (state, local, higher education) accounts by driving renewals, upsells, and cross-sells. Serve as a technical and strategic advisor on password and identity security, conduct business reviews, troubleshoot customer issues, and collaborate with internal teams to meet revenue quotas.

Own TSD partner relationships and recruit, activate, and enable sub-agent/reseller partners. Drive pipeline and joint GTM plans, run partner business reviews, pitch product and manage deal registrations, ensure CRM hygiene, and collaborate cross-functionally to grow indirect channel revenue.

The Channel Account Manager will expand relationships with East channel partners, drive revenue growth, and manage partner performance.

Lead ZURU's commercial partnership with Target, owning P&L, assortment strategy, negotiations, promotional planning, and cross-functional alignment to drive growth across Pet, Household, Confectionary, and emerging categories. Use syndicated retail data to shape category strategy, optimize supply and demand, and scale brand launches while maintaining retailer relationships and execution excellence.

Manage and grow home services client accounts by developing digital marketing strategies (SEO, paid ads, social, content), leading trainings, analyzing performance, identifying upsell opportunities, coordinating internal teams, and managing budgets. Periodic travel for client meetings and conferences required.