Top Account Manager (AM) Jobs in Boston, MA

Own strategic enterprise client relationships, retention, renewals, upsell, cross-sell, and account expansion for a B2B SaaS portfolio. Develop account plans, understand customer objectives and competitive landscapes, create demand, build value-based business cases, manage MEDDPICC sales processes, and coordinate internal stakeholders. The role requires executive communication, enterprise selling expertise, Salesforce Agentforce 360 proficiency, quota achievement, and 7–10 years of relevant experience. It is hybrid in Boston and requires travel as needed.

Manage and grow named mid-market and enterprise SaaS accounts through strategic retention, renewals, upselling, and cross-selling. Build account plans aligned with customer objectives, develop trusted executive relationships, create demand, achieve revenue targets, and lead end-to-end sales processes using MEDDPICC. Collaborate with sales, product, and technology teams while delivering value-based messaging and maintaining strong knowledge of customer operations, industry trends, and competitive positioning.

The Account Manager will service middle market commercial insurance accounts, analyze coverage, prepare proposals, and maintain client relationships.

Manage client relationships for personal lines insurance, advise on coverage and risk, bind coverage, handle renewals and claims support, prepare proposals and policy documents, conduct audits and policy reviews, and adopt new technologies to improve service and retention.

The Account Manager develops new business relationships, supports existing clients, engages in research, cold calling, and ensures client satisfaction while liaising with production teams.

The Account Manager will grow existing enterprise accounts, drive client adoption of solutions, identify upsell opportunities, and collaborate with cross-functional teams for maximum client value.

Manage a portfolio of enterprise hospitality and event clients, drive retention and growth, ensure shift fulfillment to meet SLAs, forecast account metrics, deliver business reviews, and collaborate cross-functionally to resolve escalations and expand WorkWhile’s presence.

Manage and grow high-volume strategic distribution partnerships (wholesale and complex structures). Identify and develop new partners, maintain agency relationships, design and implement strategic programs, track performance and industry trends, and collaborate cross-functionally to drive profitable premium growth and retention.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.

Services assigned personal insurance accounts by reviewing coverage, recommending solutions, preparing quotes and policy transactions, maintaining client relationships, developing business from existing accounts and leads, and ensuring accurate agency management system data. The role may also handle premium collections and requires knowledge of personal lines insurance markets, a producer’s license, and strong organizational and communication skills.

Manage retirement plan client accounts, ensuring IRS and ERISA compliance, completing compliance testing, calculating employer contributions, reconciling plan assets, preparing Form 5500 filings, supporting audits and plan transactions, and delivering required reporting and communications. Build client relationships, conduct plan reviews, address complex plan questions, and manage assigned caseloads with minimal supervision. Frequent client visitation and attainment of an ASPPA CPC designation are required.

Manage and grow small-business accounts with 1–19 employees by prospecting, qualifying leads, closing new business, retaining customers, and increasing revenue. Consult with decision-makers to identify needs and present integrated technology solutions including cloud, security, ISP, VoIP, and Google platforms. Build relationships, create multi-product opportunities, meet sales targets, and track performance using sales automation tools across an assigned territory.

Own the commercial health and strategic growth of a high-volume book of 80+ B2B accounts. Lead renewals, negotiations, contract closures, retention, expansion, pipeline development, and risk mitigation throughout the customer lifecycle. Partner with Customer Success and sales teams, conduct executive business reviews, maintain regular customer engagement, and use CRM systems, reporting, and structured playbooks to prioritize activity and achieve revenue targets.

Manage a portfolio of commercial insurance accounts, handling policy processing, renewals, endorsements, billing, claims support, and customer service. Build client relationships, support sales and retention efforts, collaborate with underwriters and producers, maintain accurate account data, ensure regulatory compliance, and contribute to process improvements.

Manage a portfolio of complex personal lines accounts including renewals, policy administration, claims support, client advisory, cross-selling, compliance, data analysis, mentoring junior staff, and coordinating with carriers and underwriters.

Develop and grow national distributor accounts for MAPEI’s Construction and Restoration Systems business. The role creates sales strategies, builds relationships with distributor decision-makers, identifies new business, analyzes account and regional performance, coordinates product launches and training, supports pricing and product positioning, conducts business reviews, monitors competitors, and represents MAPEI at industry events. Extensive travel throughout the United States is required.

Manage and grow industrial customer accounts across a Louisville or Lexington territory. Build long-term customer relationships, provide technical support, resolve issues, identify cross-sell and expansion opportunities, and coordinate with internal teams. Conduct customer site visits, on-site testing, service reviews, reporting, proposals, and presentations. Complete field training, follow safety procedures, and travel up to 50%, including overnight trips.

Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.

Own and grow an enterprise B2B SaaS account portfolio through renewals, expansions, QBRs, executive business reviews, forecasting, and contract negotiations. Build relationships with executives and other stakeholders, identify upsell and cross-sell opportunities, partner with Customer Success on adoption and retention, translate platform data into business insights, and relay customer feedback to Product and Leadership.

Manage strategic national accounts across industrial channels, driving sales growth, market share, revenue, and profitability. Develop sales plans, customer relationships, product promotions, forecasts, budgets, and account strategies. Analyze sales performance, pricing, competitors, inventory, and customer scorecards. Support product launches, e-commerce initiatives, demonstrations, trade shows, training, and cross-functional customer-service efforts. Domestic overnight travel of approximately 40% is required.

Manage and grow a mid-market book of B2B software accounts by driving renewals, upsells and cross-sells. Act as customer 'quarterback,' forecast expansion, negotiate multi-year deals, partner cross-functionally, and ensure high customer satisfaction and revenue growth.

Services assigned commercial insurance accounts while supporting Account Managers and Producers. Responsibilities include preparing coverage proposals and insurance schedules, processing certificates and premium financing quotations, coordinating policy changes and renewals, reviewing endorsements, invoicing premiums, obtaining loss reports, maintaining account records, and handling correspondence. The role also mentors Assistant Account Managers and requires commercial insurance experience, a P&C Producer’s license, Microsoft Office proficiency, and strong organizational and communication skills.

Own and grow client relationships for a digital marketing agency while ensuring successful delivery of marketing programs. Responsibilities include leading client communications, understanding business objectives, coordinating internal specialists, managing projects and deadlines, reviewing deliverables, identifying upsell and cross-sell opportunities, supporting renewals, and maintaining client satisfaction and retention across multiple accounts.

Manage and grow a portfolio of government and public-sector accounts using the GovDeals online auction platform. Responsibilities include client onboarding, training, support, utilization growth, account re-engagement, listing quality review, presentations, and collaboration with sales teams. The role involves onsite asset cataloging, description gathering, photography, conferences, and extensive travel within an assigned territory while maintaining strong client relationships.

Manage commercial insurance accounts as primary client contact: process policy changes, handle renewals and marketing, communicate with carriers, prepare documentation, monitor billing and audits, document activity, and support producers and account technicians.