Top Account Manager (AM) Jobs in Boston, MA

The Senior Account Manager drives client satisfaction, retention, renewals, and revenue growth for health system accounts. Responsibilities include building executive relationships, developing consultative strategies, forecasting opportunities, managing campaigns, resolving escalations, negotiating contracts, launching accounts, and collaborating with sales, product, marketing, and leadership teams. The role focuses on patient acquisition, healthcare market development, performance optimization, and client value delivery.

Lead strategic account planning and revenue growth for major corporate customers in the pulp and paper industry. Manage executive relationships, contract negotiations, profitability, customer retention, forecasting, and cross-functional execution across multi-site accounts. Identify growth opportunities, mitigate risks, improve customer satisfaction, and strengthen the company’s market position. The role is remote with travel of up to 40%, primarily throughout Canada.

Manage personal lines insurance accounts while building client relationships and delivering exceptional service. The role requires maintaining accurate records, handling data entry, communicating effectively, and collaborating with team members. Candidates must hold an active Property and Casualty license, demonstrate strong organization and attention to detail, and have prior insurance industry exposure. Experience with AMS 360 or a similar agency management system is preferred. The position offers remote flexibility for candidates within reasonable travel distance of Vermont or New Hampshire locations.

Manage a large portfolio of mortgage and fintech clients, serving as a trusted advisor responsible for retention, adoption, account health, renewals, upselling, and cross-selling. Conduct business reviews, present usage insights, resolve issues, coordinate internal teams, document activities in Salesforce, and drive revenue growth. The role requires deep mortgage industry expertise, strategic enterprise account management experience, contract negotiation skills, and the ability to translate technical solutions into customer value.

Own and grow relationships with VAR and solution provider partners, drive partner-sourced and partner-influenced pipeline, support co-selling with regional sales teams, enable partner sellers and technical teams, and manage channel deal mechanics. The role focuses on enterprise software sales through security, identity, and compliance partners, including joint business planning, account mapping, campaigns, training, and deal support.

Manage key client relationships and lead integrated marketing campaign execution across digital, creative, and media teams. Serve as the primary client contact, coordinate cross-functional account teams, oversee scopes, budgets, timelines, proposals, and quality assurance, and identify account-growth opportunities. The role requires strategic client service, strong communication, effective delegation, problem-solving, and attention to detail in a fast-paced agency environment.

Manage and retain a commercial lines insurance book of business, servicing clients, resolving policy and underwriting issues, preparing renewals and proposals, processing billing and account documentation, maintaining agency management records, and supporting marketing and new business activity. The role requires client communication, account coordination, compliance with agency standards, and collaboration with producers and commercial lines leadership.

Develop and grow strategic industrial accounts across the Northeast region, focusing on Aerospace & Defense, Semiconductor, Automotive, Healthcare Device Manufacturing, and related markets. Responsibilities include account planning, business development, consultative selling, opportunity management, commercial negotiations, stakeholder relationship-building, and collaboration with internal technical teams. The role is remote, requires extensive travel across the United States and Canada, and supports major account growth initiatives.

Manage key pharmaceutical and CRO accounts as a trusted advisor, driving onboarding, adoption, retention, renewals, expansion, and upsell. Develop account plans, maintain executive stakeholder relationships, coordinate delivery and solutions teams, monitor account health in Salesforce, and represent the company at client meetings and industry events. Requires strong knowledge of clinical trials and real-world data applications, proven account growth experience, and 10+ years of relevant experience.

Manages complex personal insurance accounts throughout the policy lifecycle, including quotes, renewals, endorsements, cancellations, claims support, compliance, and client advisory. Builds client relationships, identifies cross-selling opportunities, analyzes account data, resolves issues, collaborates with carriers, and mentors junior account managers. Requires at least three years of personal lines experience and a resident Property and Casualty insurance license.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Develops new and manages existing healthcare facility accounts for Interim Leadership staffing services. Responsibilities include prospecting, high-volume calls and emails, generating job orders, submitting candidates, maintaining client relationships, meeting staffing needs, negotiating contracts, and achieving sales goals. The role requires strong client service, relationship-building, initiative, urgency, and success in metrics-driven sales or account management environments.

Drive expansion revenue across existing SMB customers by managing upsell and cross-sell opportunities from outreach through close. Partner with senior account managers on lead qualification, stakeholder relationship development, renewals, product walkthroughs, forecasting, and RFP responses. Maintain accurate Salesforce records, conduct high-volume personalized outreach, connect product capabilities to customer goals and ROI, and develop sales skills through coaching and deal exposure.

Leads strategic freight-forwarding accounts, driving retention, revenue growth, share of wallet, customer engagement, and service performance. Manages executive relationships, negotiations, business reviews, escalations, account reporting, CRM data, SOP governance, operational improvements, contract allocations, and onboarding of new lanes and products. Collaborates with regional and global account management, operations, product, and finance teams to ensure profitable service delivery and strengthen customer partnerships.

Manage and expand existing customer accounts through upselling and cross-selling FMX software features. Responsibilities include prospecting, converting retention-generated leads, presenting tailored offers, maintaining license compliance, managing sales activity in Gainsight, and collaborating with Customer Success and Marketing to build pipeline and close deals. The role requires strong relationship-building, presentation, negotiation, sales quota performance, Salesforce and Excel proficiency, and travel to approximately 1–3 customer events per quarter.

Manages executive client relationships and serves as a trusted marketing advisor after the sale. Develops cross-channel advertising strategies, reviews campaign performance, translates analytics into recommendations, monitors ROI, identifies optimization opportunities, and collaborates with Sales, Optimization, Digital Solutions, and Ad Operations teams. Supports paid search, display, social, email, digital, print, and organic marketing initiatives while proactively managing expectations and improving client outcomes.

Manage and grow executive client relationships as a trusted digital marketing advisor. Oversee multi-channel advertising campaigns, interpret performance data, recommend strategies to improve ROI, lead client performance discussions, and coordinate with sales, optimization, digital solutions, and ad operations teams. The role focuses on client retention, campaign effectiveness, proactive communication, and identifying opportunities for account growth.

Manage sales growth and account relationships with US state, local, and federal agencies. Develop account plans, execute sales strategies, navigate procurement and contracting processes, build business pipelines, meet sales objectives, and communicate technical product capabilities. The role focuses on selling investigative intelligence technology to law enforcement, intelligence, and crime center organizations while collaborating with product, marketing, pre-sales, and delivery teams.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.

Manage a high-volume B2B SaaS customer portfolio across North America, driving renewals, upsells, cross-sells, retention, and product adoption. Responsibilities include account health monitoring, customer engagement, revenue forecasting, CRM management, churn mitigation, and cross-functional collaboration with Customer Success, Marketing, Product, and Professional Services.

Manage Proofpoint’s national partnerships with ePlus, Trace3, and Defy. Drive partner-led customer acquisition, expansion, pipeline development, sales training, marketing programs, account mapping, and quota attainment. Build executive and sales-team relationships, develop partner business plans, recruit channel partners, and align internal sales teams with partner organizations. The role requires existing relationships with the named partners, reseller-management experience, strong communication and leadership skills, and approximately 60% travel.

Manage complex destination and tourism board partner accounts from planning through renewal. Coordinate campaigns across marketing, creative, events, analytics, and other teams; oversee budgets, timelines, deliverables, reporting, and performance recaps. Build partner relationships, identify growth and retention opportunities, resolve execution risks, maintain account documentation, and support team-wide processes and initiatives.

Leads government channel strategy and national account relationships across distributors, prime vendors, and government healthcare customers. Develops growth opportunities, expands product access, manages contracts and partner performance, and uses sales and account data to guide decisions. Coordinates with sales, pricing, contracting, marketing, regulatory, customer service, operations, and supply chain teams to resolve business issues and improve customer outcomes. The role is remote and includes up to 25% domestic travel.

Support Account Executives and Producers on select client portfolios by preparing renewals, coordinating with carriers and brokers, managing policy documentation in EPIC, issuing certificates and binders, handling invoices and audits, setting up new clients, and resolving payment or accounting issues.