Top Account Manager (AM) Jobs in Boston, MA

Supports commercial insurance account management by processing policies, endorsements, certificates, renewals, and customer requests. Serves as a liaison between clients and carriers, reviews loss information, gathers renewal materials, and negotiates pricing when needed. The role also supports internal projects, maintains knowledge of company systems, and builds customer relationships through effective communication, service, and retention techniques.

Own the commercial health and growth of 80+ B2B technology accounts. Lead renewals, negotiations, contract expansion, pipeline development, executive business reviews, and churn-risk mitigation. Manage the full customer lifecycle in partnership with Customer Success and sales teams, using CRM data, reporting, playbooks, and structured engagement cadences to achieve retention, net revenue retention, and quota targets.

Manages and grows a portfolio of enterprise customers by retaining accounts, driving product adoption, renewing contracts, and identifying upsell opportunities. Builds executive relationships, develops strategic account plans, sells solution value and ROI, manages complex expansion deals, and collaborates with customer success, marketing, product, legal, and pre-sales teams. Maintains opportunities in Salesforce and travels approximately 40%.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.

Manages key manufacturer and retailer accounts, drives sales growth, distribution, promotional execution, merchandising, and eCommerce performance. Develops strategic plans, manages trade funds and budgets, conducts retailer headquarters calls, creates sales presentations, analyzes syndicated data, and builds client and retailer relationships. Coordinates cross-functional teams to implement pricing, schematics, product distribution, and promotional programs while resolving issues and achieving account KPIs.

Drives sales of bioresearch instruments, software, services, and reagents across a Boston territory. Responsibilities include prospecting, managing direct and channel relationships, conducting technical demonstrations and installations, supporting customers, maintaining Salesforce data, forecasting revenue, generating leads, and achieving territory targets. The role requires at least three days weekly in the field, up to 50% travel, a valid driver’s license, and the ability to lift 50 pounds.

Own a portfolio of 20–40 Salesforce and NetSuite accounts, driving renewals, negotiations, upsells, cross-sells, and transitions to managed services. Build executive relationships, lead QBRs and account planning, maintain renewal forecasts and CRM accuracy, and collaborate with delivery and sales teams. The role requires Salesforce ecosystem expertise, commercial acumen, executive presentation skills, and 25% travel.

Own a portfolio of 20–40 NetSuite accounts, driving renewals, expansions, upsells, and transitions to managed services. Build executive relationships, lead QBRs, create account and renewal plans, negotiate contracts, and maintain forecasts and CRM accuracy. Partner with delivery directors, client partners, and NetSuite alliance teams to ensure customer satisfaction and growth. The role requires strong NetSuite ecosystem expertise, commercial acumen, executive communication, AI fluency, and approximately 25% travel.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and closing phone-based deals. The role requires understanding customer verticals, identifying expansion opportunities, preparing for client meetings, and collaborating with sales teams. It is a hybrid position with remote work on Mondays and Fridays.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Own the Wesco national distributor relationship across North America, representing over $25M in annual revenue. Develop account plans, joint business strategies, forecasts, and growth initiatives; analyze sales, inventory, profitability, and market data; manage channel relationships; coordinate with marketing, product, finance, and sales teams; resolve customer issues; and support promotions, training, and business reviews. The role requires electrical distribution expertise, strong analytics and forecasting skills, revenue ownership, and up to 40% travel.

Services assigned commercial insurance accounts by reviewing coverage, limits, and client needs; maintaining client relationships; developing new business; preparing applications, proposals, certificates, invoices, and other transactions; maintaining agency system data; supporting premium collections; and contributing to departmental production goals. Requires commercial insurance experience, commercial lines expertise, a producer’s license, Microsoft Office proficiency, and strong organizational and communication skills.

Services assigned commercial insurance accounts, reviews coverage and limits, advises clients, develops existing-account and new business, prepares applications and proposals, processes certificates and invoices, maintains agency system data, and supports renewal and account transactions. Builds client relationships, monitors industry trends, contributes to production goals, and may collect premiums.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.

Manage an existing client portfolio while driving new business, cross-selling environmental services, coordinating service delivery, and supporting customer compliance projects. Build trusted client relationships, generate referrals and prospects, prepare proposals, collect purchase orders, support invoice collections, and resolve service issues. The role requires consultative selling, strong communication, relationship management, and experience serving healthcare, higher education, life sciences, or industrial clients.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communications. Renews contracts, responds to cancellations, supports pricing initiatives, documents activities in Salesforce, captures customer information, minimizes credits, and cross-sells the company’s full range of services. Reviews retention performance and relationship activities with the Sales Manager.

Manage strategic client relationships for digital marketing campaigns, providing updates, resolving issues, and offering guidance based on business goals and KPIs. Lead client budgets, forecasts, billing oversight, data analysis, reporting, and multi-channel strategy across SEM, SEO, CRO, social, shopping, and display. Collaborate with internal teams, educate clients, and apply industry expertise to drive measurable growth and client satisfaction.

Sell Varonis data security products and services to enterprise prospects and existing customers. Responsibilities include prospecting, cold calling, identifying decision-makers, conducting product demonstrations, creating proposals, managing customer relationships, supporting reseller channels, maintaining CRM records, and participating in marketing events. The role partners with sales, channel, and sales engineering teams to develop account strategies and meet annual quotas. Travel varies by territory, and candidates should be based near the New York City metropolitan area.

Drives profitable revenue growth and customer retention through strategic account planning, consultative selling, opportunity management, and contract oversight. Manages enterprise-wide relationships across procurement, engineering, quality, operations, and leadership; expands service penetration; tracks revenue, margin, pipeline, and retention KPIs; leads negotiations and escalations; and coordinates commercial commitments with operational capabilities. Requires industry-specific or NDT experience, significant travel, customer-site mobility, and proficiency with Microsoft Office and CRM systems.

Manage logistics customer accounts, coordinate freight operations, schedule vendors, maintain operational data, retain and expand client relationships, develop new business, negotiate rates, procure specialized equipment, support sales meetings, and review pricing matrices. The role requires transportation and logistics account management experience, strong customer service and presentation skills, negotiation and closing ability, and a college degree in marketing or a related business field.

Manage and grow existing customer accounts while prospecting for new business in the Danvers market. Build customer relationships through on-site visits, identify growth opportunities, and develop product solutions using Uline’s catalog. The role includes territory planning, customer presentations, sales goal achievement, regular office travel, and participation in training and mentorship programs.

Own and grow a portfolio of client accounts by identifying expansion opportunities, scoping and closing retainer and project work, negotiating pricing, managing renewals, and reducing churn. Build account plans, conduct data-driven quarterly business reviews, engage senior marketing stakeholders, maintain Salesforce, and independently generate pipeline in a marketing agency environment.

Drives new business, revenue growth, and customer expansion for Sitefinity across North America. Responsibilities include prospecting, territory planning, pipeline development, account management, executive engagement, consultative selling, complex opportunity management, MEDDIC/MEDDPICC qualification, forecasting in Salesforce, and collaboration with sales engineering, marketing, customer success, professional services, and channel partners.

Manage and grow insurance lead-generation partner accounts by tracking KPIs, optimizing revenue performance, conducting data-driven reviews, and executing upsell and cross-sell strategies. Collaborate with marketing to improve lead distribution and performance. The remote role requires candidates near Miami, Florida, with travel for team meetings, conferences, and company summits.

Develop and manage strategic customer relationships for laboratory automation and digital science solutions. Drive revenue through consultative sales, identify workflow challenges, and design integrated solutions spanning automation hardware, software, instrumentation, services, and implementation. Partner with technical, product, support, IT, procurement, and laboratory stakeholders throughout complex sales cycles. Support pharmaceutical, biotechnology, CRO/CDMO, academic, and research customers, with travel of up to 50–75%.