Top Program Manager Jobs in Boston, MA

Manage Product Excellence programs across the product lifecycle, from inception through end-of-life. Track quality requirements, star-rating predictions, testing, certification gaps, VEGA Hack actions, STOP Production issues, JIRA items, and RCCA closures. Coordinate Engineering, Product Development, Testing, Supply Chain, and regional teams; escalate risks, ensure accountability, and represent Product Excellence in executive and cross-functional forums. Drive timely issue resolution, consumer-focused quality outcomes, and consistent program-management standards.

Lead planning and cross-functional coordination for marketing programs, build operating cadences and decision-ready materials, track budgets and resourcing, and co-own execution with functional leads. Align roadmaps across product, sales, engineering, finance and partners, drive co-marketing and campaign execution, synthesize stakeholder inputs into dashboards and KPIs, and identify/implement AI-powered tools to scale marketing operations and improve program delivery.

Lead global partner pricing strategy and deal support for Datadog's partner network. Serve as liaison with Deal Desk and cross-functional teams to operationalize partner pricing, incentives, and commercial programs. Build scalable documentation, playbooks, and enablement for Partner Sales Managers.

Lead end-to-end execution of a functional area within an ERP transformation, managing integrated plans, schedules, dependencies, risks, vendors, and governance. Provide status and recommendations to senior leaders, enforce PMO standards, coordinate business, technology, and change readiness, and ensure delivery of master data and related initiatives over a multi-year program.

Lead AI-driven transformation across Operations by mapping current workflows, designing AI-native target states, validating feasibility and value, building business cases, and facilitating cross-functional workshops. Advise senior executives, manage communications and risks, secure stakeholder alignment, and lead a team of program managers delivering firmwide initiatives.

Leads the Enterprise PMO, establishing intake, governance, reporting, risk, dependency, resource planning, budgeting, and portfolio review practices. Partners with Product, Engineering, Analytics, Finance, and executives to prioritize initiatives, manage capacity, surface delivery risks, and communicate portfolio performance. Manages and develops project managers, builds PMO operating maturity, and uses AI to automate Product Operations workflows.

Lead and coordinate managed services engagements for healthcare customers: develop project plans, track milestones and risks, coordinate cross-functional teams, drive implementations/upgrades, improve adoption, and ensure consistent customer outcomes and renewals. Provide documentation, status reporting, and program improvement recommendations.

Lead medium-to-large enterprise programs across multiple teams. Define objectives, implement governance and reporting, manage risks and dependencies, drive stakeholder alignment, and coach team members to ensure successful outcomes.

The Senior Program Manager leads cross-functional teams in product development, managing scope, cost, schedule, and risks from ideation to mass production. They ensure communication and drive decision-making across teams using metrics and KPIs, while maintaining accountability for deliverables and program success.

Lead strategy and execution for Chewy Partner Hub enablement: design onboarding, training, help content, SOPs, and AI-enabled support. Build scalable programs, measure effectiveness with data, reduce user friction, and partner cross-functionally to drive adoption and continuous improvement.

Lead and operate the InterSystems Partner Program by evaluating processes, systems, and tools, implementing automation and operational improvements, managing partner governance and onboarding, developing metrics and reports, analyzing partner performance, and coordinating cross-functional initiatives to improve partner engagement and program scalability.

Lead multiple defense R&D programs, manage schedule/budget/risk, coordinate cross-functional teams and subcontractors, support proposals and capture, ensure delivery of operational prototypes and demonstrations.

Lead Dropbox’s commercial retention and renewals strategy, designing scalable operating models, programs, playbooks, forecasting frameworks, and customer lifecycle initiatives. Partner cross-functionally with Customer Success, Sales, Finance, Product, Legal, Revenue Operations, and Engineering to reduce churn, improve adoption, automate workflows, and increase recurring revenue. Analyze customer and renewal performance, influence senior leaders, and guide transformation from strategy through execution.

Lead cross-functional product development programs from ideation through mass production and commercialization. Own scope, cost, schedule, KPIs, risk mitigation, resource gaps, and global-local communication. Facilitate stakeholder alignment, drive decisions with metrics, and act as de facto GM for assigned product line to ensure on-time, on-cost, high-quality releases.

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Lead design, launch, and scaling of targeted partner programs to accelerate regional growth, product adoption, incentives, and strategic collaborations. Partner with cross-functional teams to build operational processes, measure program effectiveness, iterate on performance, and convert initiatives into repeatable, scalable motions.

This role involves leading long-term technical strategy for a core technology platform, managing strategic programs, and ensuring system stability and quality. Requires collaboration with engineering and product teams, overseeing platform features, and driving operational excellence.

Own and execute the executive reporting cadence (MBRs/QBRs), synthesize financial and operational inputs into concise, decision-ready presentations, drive follow-through on actions, partner with senior leaders, and continuously improve business reporting and communication processes.

Design and run AI-first onboarding, enablement, and learning programs for Klaviyo engineering. Partner with Dev Infra, L&D, Recruiting, and Eng Leadership to operationalize AI in workflows, codify engineering practices, run experiments, measure impact, and scale training to improve developer velocity, quality, and satisfaction.

Lead go-to-market program management for Product & Technical Marketing, owning launch operating models and cross-functional initiatives. Design and scale AI-first launch frameworks and agent workflows, coordinate Product through Growth/Comms/Field, drive decision velocity, measure pipeline and adoption outcomes, and institutionalize repeatable processes across distributed teams.

Lead end-to-end strategy, planning, and execution for complex AML/financial-crimes compliance programs. Drive cross-functional delivery across 5+ teams, translate regulatory obligations into prioritized roadmaps, ensure launch readiness, manage risks and trade-offs, realize automation-driven efficiency gains, maintain governance and reporting, and author Director/VP-level decision documents.

Lead cross-functional engineering teams to deliver audio technologies via external partnerships. Manage product development lifecycle, software-hardware integration, schedules, budgets, risk, and stakeholder relationships. Define operating processes and tools for scaling the Audio Technology business and collaborate with R&D on future roadmaps.

Lead the global Risk Operations initiative portfolio across Collections, Billing, Treasury, and related financial operations. Identify strategic initiatives, align projects with risk and customer experience goals, coordinate resources and timelines, oversee technology roadmaps, manage risks, and provide executive reporting. Facilitate cross-functional collaboration among technical, legal, audit, risk, sales, and account management teams while ensuring compliance and operational control integrity.

Lead strategy and execution of data apps for the Sportsbook Trading domain. Define roadmaps, translate business needs into technical requirements, manage cross-functional delivery, champion AI-driven automation, monitor production, and mentor junior TPMs to improve processes and outcomes.

Lead implementations and ongoing programs for AcuityMD's largest strategic enterprise customers. Coordinate sales, solutions, engineering, and customer success to scope, configure, integrate (CRM/ERP/data lakes), test, and transition customers. Serve as escalation and strategic partner, drive revenue-generating professional services, improve playbooks, and ensure timely resolution of technical and operational blockers while building executive relationships.