Top Operations Jobs in Boston, MA

The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

Lead operational excellence for Risk Financing reinsurance processes: own and improve SOPs, reduce waste, drive automation and data-driven KPIs, partner with Technology/Data and cross-functional teams, support governance, audits, and continuous improvement across the treaty lifecycle.

Lead cross-functional work to design and operationalize the wholesale submission-to-quote pipeline, improve broker connectivity, embed AI-enabled underwriting triage, build segment P&L and data infrastructure, drive KPI visibility, and manage prioritized operational initiatives across Wholesale GRS North America.

As an Operations Associate, you will manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll streamline workflows, maintain equipment, and support operational projects in a fast-paced environment.

Lead and deliver complex cross-functional operational workstreams from planning through execution. Coordinate with Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems. Create project plans, reporting, and operating cadences; analyze operational data to identify process improvements; manage risks and drive issues to resolution to improve efficiency and execution quality.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.

The Sr. Program Specialist will ensure Membership Services comply with legal and regulatory needs, design scalable workflows, and manage operational risks, while collaborating with various teams to enhance compliance strategies.

Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.

Lead cross-functional strategic initiatives for WHOOP's wholesale and retail business, own forecasting and reporting, improve operational performance, manage retailer returns analysis, support contract negotiations and market launches, build scalable processes and leverage AI/automation and BI tools to drive decision-making and growth.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead execution of prediction market strategy and game-day operations across Sportsbook and Predictions. Launch timely markets, coordinate cross-functional go-to-market campaigns, prioritize merchandising, respond to live moments, and use data to refine sport-specific strategies while maintaining centralized planning and timelines.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

The US REFS Cluster/Site Head oversees campus operations, ensuring strategic planning, financial management, and facility services meet Novartis standards. Responsibilities include stakeholder management, compliance, and leading a large team for optimal performance.

Lead day-to-day execution of the Predictions product across Basketball, Soccer, and Baseball. Launch timely prediction markets, coordinate cross-functional go-to-market campaigns, manage on-site merchandising and game-day operations, respond to live events, and use performance data to refine strategies. Maintain centralized planning and scale prediction-market capabilities.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.