Top Operations Associate Jobs in Boston, MA

Manage day-to-day office operations: welcome visitors, support employees, handle service tickets, perform floor walkthroughs, coordinate vendors and supplies, support safety protocols, organize employee events, and assist with moves and office build-outs to maintain a productive workplace.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Manage partner billing cycles, prepare and submit billing files, review remittances and payment feedback, investigate discrepancies, and collaborate to resolve billing and payment issues. Drive workflow improvements, support automation initiatives, and scale billing processes for new EAP partners while documenting processes and training materials.

Manage marketing operations for eCommerce growth: enforce asset governance, prioritize creative production, traffic ads, ensure data integrity in reporting, analyze campaign performance, and present recommendations to improve campaign strategy and execution.

Support product teams by coordinating launches, integrations, QA, and cross-functional workflows; synthesize user feedback and maintain documentation; track KPIs and produce reports to inform product decisions.

Build and run AI-first processes for legal e-billing and outside counsel management. Administer Brightflag, manage monthly accruals and vendor onboarding, analyze OC spend using SQL/Snowflake/Looker, produce reports and scorecards, and partner with FP&A, Sourcing, and stakeholders to optimize budgets, forecasting, and outside counsel strategy.

Handle high-volume cash and electronic payment processing (wires, ACH), reconcile transactions and general ledger entries, investigate and resolve exceptions, ensure BSA/AML and OFAC compliance, support audits and month/quarter/year-end reporting, and recommend process improvements to reduce errors.

Analyze and optimize clients’ supply chain operations, logistics, inventory, and core business processes. Develop and implement process improvements, operations strategies, and distribution solutions using analytical thinking and Six Sigma methodologies. Manage project initiatives, collaborate with clients, deliver actionable recommendations, and support sustainable growth and operational efficiency while mentoring junior team members.

Leads healthcare operations consulting projects focused on supply chain, process optimization, service delivery, and business transformation. Analyzes performance metrics and business data, implements quality standards, manages change, coordinates operational improvements, and develops execution plans. The role requires client engagement, stakeholder collaboration, critical thinking, and mentoring while aligning healthcare operations with regulations and technology advancements.

Analyzes financial services operations to identify process improvements, reduce costs, and enhance efficiency. Manages business transformation and change management initiatives, develops analytics frameworks, interprets performance metrics, and implements service delivery models. Collaborates with cross-functional teams and stakeholders to optimize operations, support strategic objectives, improve client outcomes, and mentor others within PwC’s Advisory practice.

Senior-level engineer delivering analytics and ML-Ops solutions for healthcare payers. Design and implement analytics platforms on Databricks, develop CI/CD and provisioning patterns, collaborate with data scientists, mentor juniors, and build client relationships to drive actionable insights and operational improvements.

Serve as an operations consulting generalist focused on payer back-office strategy, technology, and operations. Analyze complex operational problems, develop solutions, mentor junior staff, build client relationships, and apply data, automation, and AI-driven insights to improve efficiency and drive program implementation and market expansion.

Lead Coupa module design and implementation for sourcing and procurement, manage project plans and testing, coach junior staff, enable suppliers and change management, analyze data to deliver cost-saving procurement strategies, and provide post-go-live hypercare and system optimization recommendations.

Lead payer-focused operational transformation engagements in health services. Analyze business data, develop performance metrics, drive process optimization, engage stakeholders, support strategy execution, and mentor team members.

Senior Associate in Operations Consulting for Asset & Wealth Management advising clients to optimize operations across product, middle/back-office, and technology. Lead project workstreams, conduct quantitative and qualitative analyses, design and implement people/process/technology changes, communicate with stakeholders, and deliver operational improvements and client-facing recommendations.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Leads finance operations transformation initiatives across procure-to-pay, order-to-cash, and record-to-report processes. Responsibilities include analyzing complex financial issues, optimizing processes and systems, implementing digital finance and GenAI solutions, mentoring junior colleagues, managing client relationships, and contributing to consulting team growth. The role also requires understanding financial modeling, cost accounting, ERP platforms, data architectures, and cloud solutions.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Ensure timely, accurate settlement of domestic and international trades by managing post-trade processes, resolving exceptions, coordinating with brokers, custodians and vendors, maintaining records and audits, improving operational processes, and supporting technology initiatives. Work cross-functionally in a high-volume environment to mitigate settlement risk and meet strict deadlines during an approximate 10:30AM–7:30PM EST shift.

Reconcile client portfolios against custody records, investigate and resolve trade, currency, and corporate action discrepancies, maintain client records, prepare reports, document procedures, analyze risk, and support process improvements. The role requires managing large Excel datasets, communicating with internal and external stakeholders, meeting strict deadlines, and leading innovation initiatives in a high-volume financial services environment.

Oversee daily pricing and valuation controls for MSIM, monitor pricing exceptions and risk indicators, coordinate fair value determinations, interact with third-party pricing vendors and service providers, produce valuation committee reporting, test valuation methodologies and proprietary platforms, and continuously improve processes to ensure compliance with firm valuation policy.

Maintain operational functions for a small to mid-sized bank branch, including vault and ATM custody, cash and negotiable instrument audits, compliance and BSA filings, reviewing new account documentation, processing transactions, opening accounts and taking loan applications, and providing customer service and referrals to other business lines.

Founding lab operations role owning daily lab function, equipment, inventory, procurement, safety, and compliance in a new BSL-2 Cambridge lab. Balance hands-on bench work (mammalian cell culture, cryobanking, lentivirus preps, reagent prep) with building operational systems, SOPs, vendor management, and audit-ready documentation. Design and improve processes, monitor core instruments and freezers, and support procurement and budgeting.

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.