Top Operations Associate Jobs in Boston, MA

Supports daily facilities operations at WHOOP’s Boston headquarters, including maintenance ticket triage, vendor coordination, office and event setups, walkthroughs, preventative upkeep, documentation, shipping, and receiving. Performs routine facility repairs and upkeep involving carpentry, plumbing, painting, furniture and supply movement, and minor office reconfigurations. Partners with internal teams to maintain a safe, efficient, and high-quality workplace experience.

Owns the design, implementation, monitoring, and scaling of core operational workflows and processes. Identifies efficiency and automation opportunities, leads cross-functional initiatives with product, engineering, payer, and customer experience teams, and uses data analysis to drive actionable insights and business outcomes. The role serves as an operational bridge to product and data teams while supporting high-quality execution and company growth.

Temporary six-month Talent Acquisition Operations Associate responsible for high-volume and complex interview scheduling, resolving conflicts, supporting candidates and interview teams, covering coordinator duties, using AI tools to improve workflows, and assisting with recruiting projects. The role requires at least one year of talent acquisition coordination experience, strong communication and organizational skills, professionalism under pressure, and proficiency with Google Suite, Slack, and macOS.

Own and improve recurring Business Development workflows, including deal-process coordination, CRM management, reporting, dashboards, meeting operations, leadership materials, and cross-functional initiative tracking. The role will implement process improvements, AI tools, and automations while maintaining data quality and documentation. It partners with BD leadership, Product, Tech, BizOps, and R&D to improve operational efficiency and support deal-flow execution.

Supports and optimizes Dropbox’s legal operations infrastructure, including workflows, legal technology, reporting, knowledge management, vendor engagements, and process automation. The role manages systems such as JSM, Confluence, Ironclad, and legal AI tools; coordinates with Legal, IT, Finance, Procurement, and Compliance; supports platform rollouts and user training; translates business needs into configurations; and drives projects, troubleshooting, documentation, and operational efficiency.

Supports talent attraction and recruiting operations by publishing job requisitions, maintaining applicant tracking system and candidate pipeline data, auditing records for compliance and reporting accuracy, and improving recruitment workflows. Partners with recruiters and hiring managers on process bottlenecks and strategic talent initiatives while championing a strong candidate experience.

Provides hands-on breeding support for genetically engineered animal models, including mating pair setup, biopsies, identification, database entry, plug checks, weaning, and euthanasia. Maintains accurate records, cage cards, supplies, and colony transfers while ensuring compliance with animal welfare regulations, institutional protocols, and SOPs. Supports technical services, customer service, team development, and ongoing proficiency in laboratory animal procedures. Requires onsite work, physical handling of animals and equipment, and occasional weekend, holiday, or inclement-weather coverage.

Configure and test bonus offers for DraftKings’ loyalty program, verifying eligibility, rewards, messaging, and functionality. Troubleshoot issues, monitor live promotions, collaborate with CRM, Marketing, and Customer Experience teams, and support process improvements through automation, AI tools, and operational updates.

Lead healthcare provider clinical operations consulting workstreams focused on workflow redesign, patient access, utilization, capacity, service line performance, and technology integration. Analyze operational data, develop recommendations, coordinate engagement activities, manage deliverables, build client relationships, support Epic and Cerner implementations, and mentor junior team members.

Manages operational activities for a banking branch, including cash vault and ATM custody, audits, negotiable instruments, compliance, security, quality control, and safe deposit records. Serves retail customers by opening accounts, processing transactions, handling account maintenance, taking loan applications, closing consumer loans, and making referrals. Requires strong customer service, communication, organization, judgment, and ability to work independently in a fast-paced environment.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Supports cross-functional business operations, including clinical study logistics, inventory and documentation tracking, procurement, vendor coordination, recruiting and onboarding, office administration, process improvement, investor reporting, and external communications. The role requires strong organization, follow-through, communication, and adaptability in an onsite startup environment.

Pulls customer orders, performs inventory counts, stocks shelves, organizes the warehouse, processes customer returns, handles hazardous materials, and communicates professionally with customers. May also deliver automotive parts using a company vehicle. Requires warehouse experience, attention to detail, customer interaction skills, and a clean driving record if driving duties are assigned.

Analyzes product development and manufacturing operations to identify bottlenecks, improve throughput, reduce costs, and enhance quality. Develops lean and Six Sigma process improvements, interprets operational data, supports product lifecycle and supply chain workstreams, and applies digital engineering, simulation, and connected technologies. Designs current- and future-state operating models, manages client workstreams, builds stakeholder relationships, and mentors junior team members.

Manage commercial pipeline operations from lead capture through signed agreements. Maintain Attio CRM records, build reports, research target accounts, prepare leadership briefs, support financial models and proposals, track deal reviews, and coordinate customer commitments with technical teams. Use AI tools to automate meeting notes, lead enrichment, and CRM updates. The role is based onsite in Cambridge with occasional customer and industry-event travel.

Provides Zuora consulting services to improve clients’ quote-to-revenue and finance operations. Responsibilities include analyzing requirements, configuring and testing Zuora Billing, CPQ X, and Revenue solutions, developing revenue recognition workflows, preparing documentation, resolving defects, supporting clients, managing workstreams, and mentoring junior team members.

Supports Zuora Quote-to-Revenue consulting engagements by analyzing finance and revenue processes, configuring and testing Zuora Billing, CPQ X, and Revenue, and assisting with revenue recognition automation. Responsibilities include documenting solutions, gathering requirements, resolving system issues, supporting platform adoption, and responding to client questions during implementation and ongoing support.

Supports lender and financial platform partnerships through onboarding, launch coordination, reporting, invoices, payments, contracts, compliance, vendor diligence, issue triage, and pipeline tracking. Works cross-functionally with Partnerships, Finance, Product, BI, Compliance, and Legal while maintaining partner records and ensuring open tasks are resolved. This entry-level role requires strong attention to detail, spreadsheet skills, communication, judgment, and organization.

Supports Sales and Renewals teams by preparing CPQ quotes, managing Salesforce opportunity data, coordinating contract documentation, and providing reporting and sales insights. The role analyzes performance trends, improves data quality, identifies process gaps, and recommends operational improvements while partnering closely with Sales Directors.

Analyzes operational challenges, market trends, and performance data to develop strategic recommendations for clients. Manages consulting workstreams, supports operations strategy initiatives, reviews deliverables, builds client relationships, and mentors junior team members. The role requires translating complex business issues into practical actions that improve efficiency and growth.

Process corporate actions including mergers, spinoffs, distributions, tenders, and reorganizations. Support self-clearing, clearance, settlement, asset servicing, position reconciliation, and ledger booking. Investigate data quality and booking issues while partnering with engineering, product, and compliance to establish accurate operational processes and controls.

Own day-to-day operations for EF’s San Francisco Launch program, including founder onboarding, logistics, program records, events, and Demo Day preparation. Serve as a primary contact for founders, speakers, and partners while coordinating multiple priorities in a fast-paced, in-person environment. The role requires strong organization, communication, attention to detail, proactive problem-solving, and comfort with operational tools.

Lead ETF order-taking operations and manage end-to-end primary market creation and redemption orders. Validate instructions, resolve trade discrepancies, coordinate with authorized participants and internal teams, support settlement, perform reconciliations, manage exceptions, and escalate risks. Identify automation and process-improvement opportunities, partner with technology teams on risk reduction, and ensure compliance with AML/KYC and regulatory requirements.

Provides reception, scheduling, vendor coordination, supply ordering, facilities support, onboarding logistics, records maintenance, expense reconciliation, CRM data entry, donor and program support, and general administrative assistance. The role represents the organization to visitors and partners, supports office events, coordinates workplace services, and provides backup assistance to HR, Finance, and IT. It is hybrid in Braintree, Massachusetts, with required onsite work Tuesday through Thursday.

Supports global talent acquisition operations, including interview scheduling, executive hiring coordination, pre-boarding, background checks, candidate communications, and new-hire setup. Maintains accurate records in Ashby and Workday, coordinates across time zones, applies hiring policies, identifies risks, and partners with recruiters, hiring managers, executive assistants, and onboarding teams to deliver an efficient candidate and hiring experience.