Top Operations Associate Jobs in Boston, MA

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Lead and mentor a team of Onboarding Specialists responsible for implementing Vetcove’s software for veterinary clinics. Own implementation strategy from project planning through go-live, manage client escalations, coordinate with Product and Engineering, oversee training and troubleshooting, and build scalable processes, templates, metrics, and reporting frameworks. The role requires managing multiple concurrent implementations, communicating with technical and executive stakeholders, and occasional travel to client sites.

Manage partner billing cycles, prepare and submit billing files, review remittances and payment feedback, investigate discrepancies, and collaborate to resolve billing and payment issues. Drive workflow improvements, support automation initiatives, and scale billing processes for new EAP partners while documenting processes and training materials.

Provides management consulting services to financial services clients, focusing on business operations, process improvement, cost reduction, transformation, change management, analytics, and operational excellence. The role leads initiatives, interprets performance metrics, develops analytics frameworks, improves service delivery, collaborates with stakeholders, and mentors others while supporting client relationships and strategic objectives.

Build and run AI-first processes for legal e-billing and outside counsel management. Administer Brightflag, manage monthly accruals and vendor onboarding, analyze OC spend using SQL/Snowflake/Looker, produce reports and scorecards, and partner with FP&A, Sourcing, and stakeholders to optimize budgets, forecasting, and outside counsel strategy.

Supports Boston Red Sox Baseball Operations through administrative work, player research, strategic initiatives, logistics, process improvement, and video, data, and technology management. Provides support for the MLB Draft, trade deadline, free agency, and salary arbitration while developing baseball operations skills through education, mentorship, and project-based experience.

Two-year rotational program supporting investment operations across trade operations, investment analysis, pricing, reconciliations, and shareholder services. Responsibilities include trade lifecycle support, performance and risk analytics, securities valuation, custodian data reconciliation, fund accounting and reporting, and processing client cash flows. Associates receive extensive training and may transition into a permanent investment operations role after completing the program.

Handle high-volume cash and electronic payment processing (wires, ACH), reconcile transactions and general ledger entries, investigate and resolve exceptions, ensure BSA/AML and OFAC compliance, support audits and month/quarter/year-end reporting, and recommend process improvements to reduce errors.

Process and reconcile retirement-plan payroll files, contributions, rollovers, loan payoffs, ACH funding requests, and custodial cash activity. Conduct quality-control reviews, investigate discrepancies, respond to transaction inquiries, maintain accurate records, and meet service deadlines. Collaborate with internal partners, escalate unusual issues, and contribute to process improvements, testing, documentation, and special projects while learning retirement-plan operations and related systems.

Processes commercial insurance policy transactions, including new business, renewals, and endorsements. Provides customer service to agents, underwriting, and internal departments; obtains missing application information; answers agent questions; escalates issues; manages workload priorities; and completes assigned tasks accurately and independently under general supervision.

Analyze and optimize clients’ supply chain operations, logistics, inventory, and core business processes. Develop and implement process improvements, operations strategies, and distribution solutions using analytical thinking and Six Sigma methodologies. Manage project initiatives, collaborate with clients, deliver actionable recommendations, and support sustainable growth and operational efficiency while mentoring junior team members.

Leads healthcare operations consulting projects focused on supply chain, process optimization, service delivery, and business transformation. Analyzes performance metrics and business data, implements quality standards, manages change, coordinates operational improvements, and develops execution plans. The role requires client engagement, stakeholder collaboration, critical thinking, and mentoring while aligning healthcare operations with regulations and technology advancements.

Reconcile client portfolios against custody records, investigate and resolve trade, currency, and corporate action discrepancies, maintain client records, prepare reports, document procedures, analyze risk, and support process improvements. The role requires managing large Excel datasets, communicating with internal and external stakeholders, meeting strict deadlines, and leading innovation initiatives in a high-volume financial services environment.

Serve as an operations consulting generalist focused on payer back-office strategy, technology, and operations. Analyze complex operational problems, develop solutions, mentor junior staff, build client relationships, and apply data, automation, and AI-driven insights to improve efficiency and drive program implementation and market expansion.

Lead Coupa module design and implementation for sourcing and procurement, manage project plans and testing, coach junior staff, enable suppliers and change management, analyze data to deliver cost-saving procurement strategies, and provide post-go-live hypercare and system optimization recommendations.

Senior-level engineer delivering analytics and ML-Ops solutions for healthcare payers. Design and implement analytics platforms on Databricks, develop CI/CD and provisioning patterns, collaborate with data scientists, mentor juniors, and build client relationships to drive actionable insights and operational improvements.

Lead payer-focused operational transformation engagements in health services. Analyze business data, develop performance metrics, drive process optimization, engage stakeholders, support strategy execution, and mentor team members.

Senior Associate in Operations Consulting for Asset & Wealth Management advising clients to optimize operations across product, middle/back-office, and technology. Lead project workstreams, conduct quantitative and qualitative analyses, design and implement people/process/technology changes, communicate with stakeholders, and deliver operational improvements and client-facing recommendations.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Supports business strategy and company operations through market research, customer and competitor analysis, financial modeling, reporting, process improvement, customer success, partner relations, product demos, onboarding, and fundraising activities. Works closely with the head of operations and founders to synthesize insights, inform strategic decisions, improve product-market fit, and support growth initiatives.

Ensure timely, accurate settlement of domestic and international trades by managing post-trade processes, resolving exceptions, coordinating with brokers, custodians and vendors, maintaining records and audits, improving operational processes, and supporting technology initiatives. Work cross-functionally in a high-volume environment to mitigate settlement risk and meet strict deadlines during an approximate 10:30AM–7:30PM EST shift.

Oversee daily pricing and valuation controls for MSIM, monitor pricing exceptions and risk indicators, coordinate fair value determinations, interact with third-party pricing vendors and service providers, produce valuation committee reporting, test valuation methodologies and proprietary platforms, and continuously improve processes to ensure compliance with firm valuation policy.

Founding lab operations role owning daily lab function, equipment, inventory, procurement, safety, and compliance in a new BSL-2 Cambridge lab. Balance hands-on bench work (mammalian cell culture, cryobanking, lentivirus preps, reagent prep) with building operational systems, SOPs, vendor management, and audit-ready documentation. Design and improve processes, monitor core instruments and freezers, and support procurement and budgeting.

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.