Top Operations Associate Jobs in Boston, MA

The AI Operations Associate monitors AI-driven workflows, investigates incidents, supports operational controls, and recommends improvements to maintain workflow reliability and safety in finance environments.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.

The Fellowship Operations Associate manages the logistics of fellowship programs, ensuring smooth operations for events, vendor relationships, and community programming while collaborating with the Director of Operations and Director of Programs.

Run day-to-day billing operations for Custody and Prime, ensuring invoicing accuracy, monthly close, collections, and billing ticket management. Lead and develop a billing operations team, coordinate BPO support, drive automation (including AI-assisted workflows), partner with Revenue Accounting, FP&A, Engineering, and execute/maintain billing-related SOX controls to scale institutional revenue recognition.

Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.

The Refurb Operations Associate will manage the refurbishment process for the Tive Green program, handling materials, and supporting inventory management and process improvements.

The People Operations Associate will coordinate interview scheduling, support recruiting operations, maintain accurate People data, assist onboarding, and manage day-to-day operations across People Ops.

Provide tactical sales operations support to the West BD team: maintain Salesforce, qualify leads, analyze sales/account data, build targeted outreach/campaigns, coordinate meetings/events and demos, prepare account performance analysis, identify trends, and support ad hoc projects to drive revenue growth.

Senior individual contributor managing multiple large-scale, data-driven population health projects. Develops project plans, monitors progress, builds and maintains reports and dashboards, analyzes data to generate actionable insights, communicates status and risks to stakeholders, and supports project coordinators and managers to ensure on-time delivery and continuous improvement.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Lead integration and execution of complex preclinical development and regulatory plans. Maintain integrated project plans, manage budgets and CRO relationships, track deliverables, produce status and risk reports, support worldwide nonclinical regulatory submissions, mentor and manage direct reports, and present program updates to senior management.

Consult with P&C insurance clients to analyze and implement claims operations solutions, provide training and support, apply data analytics and project management, develop documentation, and build client relationships to drive operational transformation.

As a People Operations Associate, you'll manage onboarding, offboarding, compliance, and support recruiting processes, ensuring employee satisfaction and organizational efficiency.

As a Special Ops Associate, you'll assist patients in navigating the behavioral health landscape, connecting them with appropriate resources, coordinating care, and utilizing AI to enhance workflows and improve service delivery.

Support patients and psychiatric providers by handling patient logistics, prescription prior authorizations, clinician administrative tasks, and HIPAA-compliant data. Improve and implement scalable operational workflows, collaborate cross-functionally, and optimize processes to free clinicians to focus on clinical care.

The Strategic Operations Associate will manage high-priority strategic projects, conduct market research, analyze data to inform decisions, and ensure alignment across business initiatives.

Manage and execute events and programs at The Engine, overseeing logistics, supporting internal programming, and ensuring a high-quality experience for participants.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Support sales productivity and CRM administration by managing Salesforce users, reports, dashboards, and data quality. Assist with forecasting, pipeline reporting, KPI tracking, and cross-functional projects. Provide ad hoc analysis, troubleshoot CRM issues, document and improve sales processes, and support integrations to drive revenue operations efficiency.

Support Salesforce administration, CRM data quality, and sales operations reporting. Build reports/dashboards, assist forecasting and pipeline tracking, troubleshoot user issues, and collaborate with Sales, Marketing, Finance, and Account Management to improve processes and integrations.

Manage operational lifecycle of clinical trial biospecimens, coordinate vendors and central/specialty labs, ensure chain-of-custody and data reconciliation, track inventories, support audits and SOPs, and help develop scalable biosample processes and reporting.

Manage day-to-day procure-to-pay and accounts payable activities, maintain vendor master file, triage AP inquiries, run weekly payments, oversee Concur expense processing, support audits, drive AP process efficiencies and automation, and perform ad-hoc accounting analysis.

The Finance & Operations Associate Intern role provides hands-on experience in nonprofit finance and administration, focusing on payroll, accounts payable, budgeting, and operational support for the organization.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.