Top Operations Associate Jobs in Boston, MA

Process corporate actions including mergers, spinoffs, distributions, tenders, and reorganizations. Support self-clearing, clearance, settlement, asset servicing, position reconciliation, and ledger booking. Investigate data quality and booking issues while partnering with engineering, product, and compliance to establish accurate operational processes and controls.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.

Leads strategic performance improvement and transformation initiatives across Alastin. Partners with senior leaders to identify business challenges, analyze operations and processes, build business cases, manage complex project plans, and coordinate cross-functional teams. Delivers executive communications, secures organizational buy-in, tracks performance metrics, and drives measurable commercial and operational outcomes across a matrixed organization.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Build and manage healthcare data and machine learning pipelines using Python and SQL. Responsibilities include feature engineering, data modeling, schema design, integrating new data sources, documenting and versioning code, scaling pipelines, managing client data SLAs, and collaborating with data scientists, project managers, clients, and healthcare stakeholders.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Leads the design, operation, and continuous improvement of enterprise information security infrastructure. Responsibilities include endpoint and cloud security, vulnerability management, identity threat protection, OT security, incident response, security monitoring, data security, security automation, architecture reviews, and third-party MDR oversight. The role also develops security standards and hardening baselines while integrating AI and automation across security operations.

Supports analytical development and testing for mRNA and LNP formulations. Responsibilities include analyzing samples using cell-based assays, ELISA, RT-PCR, LC-MS, and other methods; developing analytical techniques; interpreting data statistically; and supporting screening, optimization, and scale-up in mRNA and LNP process development.

Leads analytical method development and physical characterization of mRNA and LNP therapeutics. Analyzes data to guide process screening, optimization, scale-up, and identification of critical process parameters and material attributes. Troubleshoots experimental challenges, evaluates analytical technologies, collaborates across CMC functions and CROs, maintains laboratory documentation, and mentors junior scientists. The role requires laboratory experimentation, strong analytical development expertise, and experience with nucleic acid or biologics products.

The Revenue Operations Associate manages and improves revenue processes across Sales, Account Management, Support, Finance, Marketing, and partner operations. Responsibilities include administering Salesforce and Outreach, building automations, maintaining KPI dashboards, calculating commissions, analyzing costs and pipeline health, supporting forecasting and targets, improving data integrity, and conducting analysis on productivity, campaigns, churn, and retention.

Conduct analytical testing and data analysis in a laboratory-based technical operations role supporting biopharmaceutical process development. Operate and maintain HPLCs, plate readers, liquid handlers, and other instrumentation; troubleshoot equipment and analytical results; perform peer data review; support method development and high-throughput workflows; collaborate with process development and digital teams; execute laboratory improvement projects; and maintain accurate experimental documentation.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

Supports implementation, configuration, maintenance, and optimization of distribution management systems for electric control centers. Works with DMS, SCADA, DER dispatch, grid modernization, and advanced distribution applications. Collaborates across engineering, operations, IT, telecommunications, regulatory, and other teams; supports technology evaluations, procurement, engineering models, reporting, and stakeholder engagement. Requires occasional travel and may support control room operations during weekends or off-hours.

Manage and reconcile 401(k) transactions, participant account data, securities trades, corporate actions, distributions, and cash and fund activity. Resolve complex recordkeeping errors and escalations, maintain accurate ledgers, document procedures, support Operations teams, and improve scalable workflows. The role requires 2–3 years of 401(k) operations experience, strong attention to detail, communication skills, and familiarity with Excel or SQL for data reconciliation.

Leads daily passenger vessel operations, marine personnel, crew development, safety and regulatory compliance. Serves as a rotational Captain, supports vessel maintenance and capital projects, manages scheduling and payroll administration, and resolves guest concerns. The role requires a 100-Ton U.S. Coast Guard Captain’s License, extensive marine experience, Captain and crew leadership experience, vessel operations knowledge, and Microsoft Office proficiency.

Provides legal support for commercial energy projects from development through operations, including drafting and negotiating contracts, managing grants and tax credits, developing scalable contract processes, maintaining intercompany agreements, and overseeing corporate entity matters. Partners with commercial, finance, tax, and internal teams while advising on complex transactions, compliance, and business risks. The role requires at least 10 years of transactional legal experience, a JD, and active state bar membership.

Leads global pharmaceutical logistics operations for small-molecule and biologics products, including temperature-controlled shipments, site-to-site movement, 3PL and carrier management, import/export compliance, and distribution. Develops logistics network strategies, oversees logistics service providers, manages continuous improvement and cross-functional projects, supports product launches, and ensures Good Distribution Practice compliance across internal, external, and contract manufacturing networks.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Lead consulting engagements that transform consumer lending, retail banking, payments, and related operations. Responsibilities include assessing current-state operations, designing target operating models, leading transformation programs and PMOs, supporting technology implementations, developing executive deliverables, managing client relationships, and driving business development. Associate Directors additionally own proposals, pricing, pursuits, and multiple engagements. Both levels contribute to recruiting, thought leadership, offerings, and AI-enabled consulting delivery.

Manages architectural design for Harvard Business School capital and improvement projects through design development, coordinating consultants, vendors, standards, budgets, interiors, and project documentation. Leads the development and governance of a BIM program integrated with the MRI CenterStone CAFM system, including data standards, vendor oversight, closeout records, and long-term maintenance. Collaborates with faculty, staff, planners, architects, and technical consultants while supporting campus space and design initiatives.

Leads accounting operations, including accounts payable, procurement, vendor management, fixed assets, expenses, equity operations, tax reporting, compliance, internal controls, and audit support. Oversees accounting operations staff, reporting, forecasting, and procure-to-pay processes while ensuring GAAP and regulatory compliance. Drives automation, process improvements, month-end close enhancements, and team development. The role requires on-site work in Waltham, Massachusetts.

Provides in-house legal and regulatory counsel for mortgage servicing operations. Researches federal and state requirements, interprets RESPA, TILA, investor rules, and regulatory changes, and develops compliant servicing documents, forms, and borrower communications. Partners with operations, product, technology, and compliance teams to implement regulatory updates, resolve servicing questions, manage legal risk, and support business objectives.