Top Operations Associate Jobs in Boston, MA

Owns end-to-end CMS healthcare data and medical record submissions, including file preparation, validation, quality assurance, portal uploads, issue triage, tracking, and compliance documentation. Coordinates submission work, partners with IT and technical teams to resolve system issues, manages secure file transfers, reports metrics and error trends, and maintains standard operating procedures. Supports CMS RADV and Part C improper payment audits while ensuring accurate, timely, and compliant submissions.

Supports office and workplace operations, including supplies, facilities, vendors, visitors, meetings, events, onboarding, and employee engagement. Handles financial administration such as expenses, invoices, purchasing, corporate cards, payments, renewals, and accounts payable. Provides executive support, maintains records, improves processes, and manages cross-functional operational projects in a fast-growing technical startup.

Oversee clinical trial operations, budgets, CRO and vendor relationships, contracts, invoices, change orders, purchase orders, and TMF quality. Partner with Finance, Legal, CMC, and preclinical teams to ensure trials meet timelines, budgets, GCP requirements, and quality standards. Monitor vendor performance, identify operational and financial risks, support inspection readiness, and train new team members on internal processes.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Own accounts payable, invoicing, collections support, wire transfer preparation, vendor payment inquiries, financial record maintenance, process improvements, equity issuance support, and payroll cycles across Shaper Capital and its portfolio companies. The role requires strong spreadsheet and accounting systems skills, meticulous execution, rapid learning, clear communication, and comfort in fast-paced startup environments.

Partner with business and technology teams to build analytics, dashboards, and data pipelines for private markets and credit. Write and optimize complex SQL, contribute to Python-based data pipelines, improve data quality, automate workflows, and apply AI/LLMs to enhance reporting and analytics.

Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Support daily operations of a shared biotech laboratory: maintain equipment and utilities, manage inventories and hazardous waste, assist onboarding/offboarding, implement safety and SOPs, provide resident customer service, and support site EHS and community activities.

Supports product managers and cross-functional teams in delivering clinical and value-based care features from ideation through release. Responsibilities include portfolio analysis, dependency coordination, alpha and beta readiness, outcome measurement, governance, AI-enabled productivity, process improvement, and leadership decision support. The role helps improve product operating practices across the athenaOne portfolio while applying healthcare technology, clinical workflow, analytics, agile, and AI expertise.

Manage all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash and negotiable instrument audits, BSA/compliance tasks, new account documentation review, routine cash drawer reconciliation, and customer-facing transactional and sales duties (account openings, loan applications, deposits, and monetary transactions). Ensure security, quality control, and adherence to bank policies.

Perform on-site unit preparation, inspections, and quality checks to ensure apartments are guest-ready. Troubleshoot in-field issues (WiFi, locks, minor repairs), assemble furniture, manage keys and storage, capture check-in media, and coordinate between field teams, operations leadership, and customer experience to maintain high operational standards.

Provides strategic and operational leadership for global clinical trials, overseeing study teams, CROs, vendors, budgets, timelines, quality, risk mitigation, and regulatory compliance. Leads trial planning, execution, closeout, inspection readiness, and cross-functional decision-making. Contributes to clinical development plans and protocol design, drives process improvements, and supports governance activities. The role requires pharmaceutical or biotech clinical operations experience, including oncology trials, with up to 20% travel.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Manage daily branch operations including cash vault and ATM custody, cash forecasting, auditing negotiable instruments and drawers, ensuring compliance and BSA filings, reviewing complex new-account documentation, servicing customers with account openings, loan applications, transactions, and safe deposit access, and performing sales referrals and routine operational troubleshooting.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Provides operational leadership for global Phase II/III oncology clinical trials, overseeing clinical operations teams, CROs, vendors, budgets, timelines, quality, and inspection readiness. Leads study planning and execution, risk mitigation, TMF oversight, regulatory inspection preparation, outsourcing strategy, and cross-functional collaboration. Manages and mentors CTMs, CRAs, and other clinical operations staff while driving process improvement and compliance with GCP, ICH guidelines, and applicable regulations.

Leads strategic delivery, analytics programs, solution design, client relationships, team development, innovation initiatives, and revenue growth for pharmaceutical and life sciences commercial operations. Manages projects, risks, finances, statements of work, and client outcomes across Salesforce effectiveness, targeting, forecasting, patient analytics, reporting, marketing, and sales enablement. Provides subject matter expertise, develops solutions and points of view, mentors staff, and supports business development.

Design and automate reporting and workflows for financial operations. Analyze and troubleshoot data pipelines, build reports, collaborate with SMEs to remove manual bottlenecks, and own small optimization projects to improve operational efficiency.

Provide operational support split between MIT AI Alignment (MAIA) and the Cambridge Boston Alignment Initiative (CBAI). Responsibilities include CRM and systems maintenance, budget and expense tracking, scheduling, event and workshop logistics, vendor coordination, meal and materials management, basic website and communications support, and flexible office/facilities tasks tied to the academic calendar.

Develops and deploys K-12 test materials by creating and quality-checking test forms and configuration files, reviewing materials, following process documentation, learning internal systems, and monitoring outside vendors. The role requires strong organization, analytical ability, attention to detail, communication, collaboration, and deadline management. It is fully remote within the United States and requires occasional travel of up to 10%.

Support event operations and fan experience by greeting guests, assisting with event setup/breakdown, monitoring site operations, completing CMMS reports, and providing post‑event recaps and customer service.

Process and reconcile contribution and eligibility files for reimbursement plans, initiate ACH funding requests, post participant transactions, generate reports, monitor inbox and CRM requests, and support client inquiries. The role requires strong organization, attention to detail, communication, multitasking, and the ability to learn recordkeeping systems while meeting deadlines in a collaborative financial services environment.