Top Operations Associate Jobs in Boston, MA

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Supports supply chain operations and hardware manufacturing programs from NPI through high-volume manufacturing. Responsibilities include supplier execution, master build planning, material availability and Clear-To-Build tracking, BOM and ECO management, PLM/ERP updates, project scheduling, vendor milestone monitoring, and cross-functional coordination among engineering, quality, commercial teams, foundries, OSATs, and contract manufacturers.

Execute and manage digital advertising campaigns from asset collection through scheduling, testing, delivery, troubleshooting, and reporting. Communicate with clients, agencies, account managers, and internal teams regarding creative assets, ad specifications, tracking, pacing, discrepancies, and campaign priorities. Upload and schedule creative in ad servers, provide previews for approval, resolve technical issues, and support advertiser relationships and campaign performance.

Coordinates global marketing integration workstreams from planning through transition to business-as-usual. Maintains integrated plans, dependencies, risks, decisions, financials, technology inventories, governance routines, and handoff documentation. Configures ClickUp workflows and dashboards, supports onboarding and adoption, coordinates meetings and logistics, manages change activities, and prepares executive reporting. The role synthesizes incomplete information, identifies cross-workstream impacts, supports capability leads, and improves repeatable integration processes across geographically dispersed teams.

Supports management consulting engagements for pharmaceutical and biotech clients, focusing on Gross-to-Net, government pricing, contract analysis, compliance, Fair Market Value, pricing models, and financial analysis. Collaborates with project teams and clients, prepares insights and materials, analyzes client data, and helps implement pricing programs meeting government and commercial requirements.

Founding lab operations role owning daily lab function, equipment, inventory, procurement, safety, and compliance in a new BSL-2 Cambridge lab. Balance hands-on bench work (mammalian cell culture, cryobanking, lentivirus preps, reagent prep) with building operational systems, SOPs, vendor management, and audit-ready documentation. Design and improve processes, monitor core instruments and freezers, and support procurement and budgeting.

Executes equity trades, reconciles trading and custodial records, maintains security models, and ensures regulatory compliance. Supports portfolio managers through rebalancing, tax-loss harvesting, market-driven trades, and customized options strategies. Communicates trade and market updates, participates in investment meetings, and develops reports using investment platforms including Koyfin, Black Diamond, and RedBlack.

Supports client sales and service strategies through sales process analysis, sales effectiveness recommendations, customer experience improvements, and revenue growth initiatives. Responsibilities include interpreting client data, developing operating model recommendations, coordinating consulting workstreams, preparing presentations and action plans, troubleshooting sales channels, managing client relationships, and guiding junior team members.

Leads recruitment and speaker contracting for medical education events, coordinating timelines, deliverables, cross-functional teams, client updates, status reporting, and issue resolution. The role manages multiple events, maintains event data and analytics, supports key accounts, and identifies process improvements. Strong organization, communication, multitasking, and proficiency with Microsoft Office are required. A bachelor's degree is required, with 1–3 years of experience preferred.

Supports a health plan’s Network Operations team in maintaining accurate provider data, processing provider onboarding and contracting requests, collecting documentation, preparing standard agreements, tracking contract status, and auditing provider-facing materials. The role involves high-volume data entry, quality assurance, provider communication, workflow improvement, and documentation management in a fully remote, three-month contract engagement.

Own the end-to-end analytical function for a business unit such as growth, product, AI, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; surface insights; and drive recommendations and decisions with cross-functional stakeholders. The role requires independent data work, strong SQL or Python skills, first-principles thinking, persuasive communication, and ownership of ambiguous problems through execution.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions and outcomes with cross-functional stakeholders. The role requires independent data work, strong problem solving, persuasive communication, and end-to-end ownership of ambiguous initiatives.

Own end-to-end business operations and analytics for a core business area such as growth, product, AI, automation, or strategic partnerships. Define business questions, establish metrics, build reports, conduct analyses and experiments, communicate insights, influence leadership decisions, and drive initiatives through execution. The role requires strong analytical thinking, independent data work, persuasive communication, and ownership of ambiguous problems.

Own the analytical function for a business unit such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; communicate insights and recommendations; and drive decisions and outcomes with cross-functional stakeholders. The role requires independent data work, first-principles problem solving, persuasive communication, and ownership of ambiguous initiatives.

Leads strategic cross-functional initiatives for Biogen’s U.S. Alzheimer’s franchise, advising senior leadership, coordinating leadership forums, synthesizing data for executive communications, supporting investor relations, and overseeing the franchise budget. The role requires managing complex workstreams, launch planning, alliance coordination, timelines, and cross-functional stakeholder relationships across the biopharma organization.

Provides strategic and operational QA oversight for external GMP manufacturing partners across process development, technology transfer, launch, ramp-up, and commercial execution. Leads quality governance, risk management, deviations, investigations, CAPAs, change controls, product disposition, audit readiness, and regulatory compliance. Oversees CDMO quality performance, resolves operational issues, and builds effective internal and external partnerships supporting cell and gene therapy or biologics manufacturing.

Supports fundraising operations through prospect management, donor data maintenance, gift processing, acknowledgment, stewardship, reporting, and cross-functional projects. Maintains accurate constituent records, prepares lists and materials, tracks follow-up, coordinates donor recognition, and assists with high-volume gift and matching-gift processing. The role also helps improve data quality, operational efficiency, and donor service while collaborating across Advancement teams.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Manage complex healthcare billing operations, including claim denials, payment posting, remittance reconciliation, appeals, underpayment follow-up, and payer communications. Analyze EOBs and ERAs, investigate discrepancies, resubmit claims, maintain audit-ready records, improve billing workflows, and identify denial trends. The role also provides escalation support, mentorship to junior staff, and ensures adherence to billing procedures and regulatory requirements.

Leads U.S. commercial quality operations across prescription, OTC, and cosmetics portfolios. Oversees product disposition and release, distribution and supply chain quality, inventory disposition, investigations, complaints, recalls, market actions, and external manufacturing quality. Manages the Commercial Quality Operations team, partners with supply chain and commercial stakeholders, ensures regulatory and patient safety compliance, and drives quality metrics and continuous improvement.

Processes sales contracts and orders, manages advertising inventory, verifies contracting and payment standards, coordinates billing and revenue issue resolution, supports month-end close, and builds sales intelligence reports for forecasting and commercial analysis.

Supports pension risk transfer clients and third-party administrators throughout transaction integrations and transitions. Coordinates project plans, client meetings, deliverables, premium reconciliation, annuity exhibits, and execution activities. Collaborates with Pricing, Valuation, and Treasury, documents procedures, assists with annuitant administration, and prepares audit and regulatory examination materials. The role emphasizes client relationships, communication, organization, accuracy, process improvement, and operational execution.

Supports global HR operations as a first point of contact for employee queries, onboarding, offboarding, employee changes, benefits administration, records maintenance, compliance, reporting, and HR technology. Partners with HR, talent acquisition, payroll, IT, facilities, and finance teams, contributes to HR projects and culture initiatives, and helps improve HR processes and automation.

Leads enterprise strategy and operational priorities for the Office of the COO, translating ambiguous business problems into recommendations, executable plans, and measurable outcomes. Owns performance analysis, executive operating reviews, governance, organizational effectiveness, and cross-functional implementation across Americas member firms. Advises senior executives, facilitates decisions, manages multiple strategic workstreams, and drives accountability without formal authority.