Top Operations Associate Jobs in Boston, MA

Lead sales strategy, planning, and revenue operations initiatives. Drive territory design, capacity modeling, forecasting, and quota setting. Build dashboards and analytics to monitor pipeline and performance. Lead cross-functional transformation, incentive design, and adoption of automation/AI to improve sales productivity and revenue velocity.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

The Lab Operations Associate will manage laboratory operations, maintain equipment, ensure lab safety, and support project needs, requiring 2 years of lab management experience.

Maintain all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash forecasting, auditing negotiable instruments and cash drawers, BSA/compliance tasks, and quality control for new account openings. Provide customer-facing transactional and sales support: open accounts, take loan applications, process monetary transactions, and manage safe deposit records. Follow policies and escalate unclear situations.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Maintain and analyze Americas Private Equity portfolio company financial data, manage recurring data collection and quality controls, develop SQL/data transformation logic and lightweight automation, produce quarterly performance reporting and LP deliverables, operate the internal data platform (Chronograph), and collaborate with deal teams and global stakeholders to support portfolio monitoring and analytics.

Support finance and operations by building financial models, forecasting, and evaluating partnerships, token economics, M&A, and new product initiatives. Manage outsourced accounting, treasury operations, budgeting, entity structuring, fund disbursements, and improvements to payments and reporting systems while preparing internal and board materials.

The AI Operations Associate monitors AI-driven workflows, investigates incidents, supports operational controls, and recommends improvements to maintain workflow reliability and safety in finance environments.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.

Coordinate and manage digital and in-person events including webinars and LinkedIn Live; set up webinars, send promotional emails, manage Zoom/Restream, coordinate marketing assets, maintain email lists, and ensure smooth event execution and engagement.

Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.

Support daily operations for a fintech advisory firm by processing client transactions, reconciling accounts, maintaining internal systems, auditing processes, generating operational reports, assisting client onboarding, and driving process improvements while ensuring regulatory compliance.

Run outbound SMS and email outreach, manage inbound patient conversations, maintain data hygiene and compliance, track performance and conversions, and collaborate with Growth, Ops, Marketing, and Support to optimize lifecycle flows and testing.

Lead integration and execution of complex preclinical development and regulatory plans. Maintain integrated project plans, manage budgets and CRO relationships, track deliverables, produce status and risk reports, support worldwide nonclinical regulatory submissions, mentor and manage direct reports, and present program updates to senior management.

Support sales productivity and CRM administration by managing Salesforce users, reports, dashboards, and data quality. Assist with forecasting, pipeline reporting, KPI tracking, and cross-functional projects. Provide ad hoc analysis, troubleshoot CRM issues, document and improve sales processes, and support integrations to drive revenue operations efficiency.

Support and lead GMP batch release and product disposition for drug substance and drug product across internal and external CMOs and 3PLs. Review batch records, CoAs, packaging/labeling, manage OOS/deviations/CAPA and product complaints, ensure inspection readiness, train and mentor QA staff, provide QA subject-matter support for audits, and drive continuous improvement of quality systems.

Perform daily portfolio accounting and recordkeeping across asset classes and strategies, ensuring accurate start/end/period-close books. Publish official Aladdin portfolio valuations, perform QC, resolve exceptions, support Aladdin accounting data, train and escalate within team, and drive process improvements to maintain operational readiness for investment teams and reporting.

Oversee client proposals and projects, leveraging coding skills for data processes, mentoring teams, and identifying growth opportunities in life sciences.

Lead strategy and modernization for Operations technology (LIMS, automation, sample management). Develop multi-year capability roadmaps, own platform lifecycle and governance, ensure compliance and interoperability, drive ITIL-based operational excellence, manage vendor relationships, budgets, and stakeholder alignment across R&D, Operations, IT, and cybersecurity.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Support Salesforce administration, CRM data quality, and sales operations reporting. Build reports/dashboards, assist forecasting and pipeline tracking, troubleshoot user issues, and collaborate with Sales, Marketing, Finance, and Account Management to improve processes and integrations.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Support private markets portfolio operations including daily IBOR reconciliations, trade capture coordination, investment data reconciliations, third-party administrator oversight, and process improvements. Partner with internal investment, technology, and accounting teams to resolve data exceptions, enhance reporting and automation, and support strategic initiatives for Credit and Evergreen products.

Maintain branch operations including cash vault and ATM custody, cash drawer and negotiable instrument audits, compliance (BSA) and security processes, new account documentation review, transactional servicing, basic sales/referrals, loan and deposit processing, and safe deposit assistance. Perform quality control, balancing, and customer service duties.