Top Operations Associate Jobs in Boston, MA

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Supports product managers and cross-functional teams in delivering clinical and value-based care features from ideation through release. Responsibilities include portfolio analysis, dependency coordination, alpha and beta readiness, outcome measurement, governance, AI-enabled productivity, process improvement, and leadership decision support. The role helps improve product operating practices across the athenaOne portfolio while applying healthcare technology, clinical workflow, analytics, agile, and AI expertise.

Leads global business operations for data management and standards, including capacity and workforce planning, portfolio governance, resource and financial forecasting, operational dashboards, metrics, PMO support, training, communications, and change management. Partners with cross-functional stakeholders to standardize processes, monitor performance, improve organizational readiness, and support strategic program execution.

Manage all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash and negotiable instrument audits, BSA/compliance tasks, new account documentation review, routine cash drawer reconciliation, and customer-facing transactional and sales duties (account openings, loan applications, deposits, and monetary transactions). Ensure security, quality control, and adherence to bank policies.

Perform on-site unit preparation, inspections, and quality checks to ensure apartments are guest-ready. Troubleshoot in-field issues (WiFi, locks, minor repairs), assemble furniture, manage keys and storage, capture check-in media, and coordinate between field teams, operations leadership, and customer experience to maintain high operational standards.

Process and prepare returned devices for refurbishment within the Tive Green program: load/unload charging bays, clean, package, receive items into ERP, sort incoming material, assist inventory management, and support process improvements under direction.

Support day-to-day people operations for a distributed US-based team: coordinate onboarding/offboarding, process payroll inputs, assist benefits enrollment, maintain HR records, serve as first contact for routine employee questions, support leave administration, coordinate vendor/EOR interactions, run employee programs and events, and cover expanded HR responsibilities during a planned leave (Dec–May). Identify process improvements and maintain operational playbooks.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Manage daily branch operations including cash vault and ATM custody, cash forecasting, auditing negotiable instruments and drawers, ensuring compliance and BSA filings, reviewing complex new-account documentation, servicing customers with account openings, loan applications, transactions, and safe deposit access, and performing sales referrals and routine operational troubleshooting.

Leads strategic delivery, analytics programs, solution design, client relationships, team development, innovation initiatives, and revenue growth for pharmaceutical and life sciences commercial operations. Manages projects, risks, finances, statements of work, and client outcomes across Salesforce effectiveness, targeting, forecasting, patient analytics, reporting, marketing, and sales enablement. Provides subject matter expertise, develops solutions and points of view, mentors staff, and supports business development.

Leads market access analytics, forecasting, GTN modeling, pricing and contracting analysis, and GPO performance reporting. Develops dashboards, synthesizes payer and policy impacts, and presents financial insights to senior leadership. Partners with cross-functional teams across finance, HEOR, government pricing, trade, and account management to support commercial decisions, forecasts, and future indications.

Design and automate reporting and workflows for financial operations. Analyze and troubleshoot data pipelines, build reports, collaborate with SMEs to remove manual bottlenecks, and own small optimization projects to improve operational efficiency.

Supports electric distribution grid modernization, control-center operations, and advanced DMS applications. Works with ADMS, SCADA, DER dispatch, microgrids, storage, Volt/VAR optimization, and load shedding. Develops engineering models and data tools, evaluates technologies, supports project scope, budgets, schedules, approvals, reporting, and stakeholder engagement. Requires collaboration across engineering, operations, IT, regulatory, legal, and field teams, plus external vendors and industry groups.

Provide operational support split between MIT AI Alignment (MAIA) and the Cambridge Boston Alignment Initiative (CBAI). Responsibilities include CRM and systems maintenance, budget and expense tracking, scheduling, event and workshop logistics, vendor coordination, meal and materials management, basic website and communications support, and flexible office/facilities tasks tied to the academic calendar.

Develops and deploys K-12 test materials by creating and quality-checking test forms and configuration files, reviewing materials, following process documentation, learning internal systems, and monitoring outside vendors. The role requires strong organization, analytical ability, attention to detail, communication, collaboration, and deadline management. It is fully remote within the United States and requires occasional travel of up to 10%.

Support event operations and fan experience by greeting guests, assisting with event setup/breakdown, monitoring site operations, completing CMMS reports, and providing post‑event recaps and customer service.

Process and reconcile contribution and eligibility files for reimbursement plans, initiate ACH funding requests, post participant transactions, generate reports, monitor inbox and CRM requests, and support client inquiries. The role requires strong organization, attention to detail, communication, multitasking, and the ability to learn recordkeeping systems while meeting deadlines in a collaborative financial services environment.

The Lab Operations Associate will manage laboratory operations, maintain equipment, ensure lab safety, and support project needs, requiring 2 years of lab management experience.

Maintain all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash forecasting, auditing negotiable instruments and cash drawers, BSA/compliance tasks, and quality control for new account openings. Provide customer-facing transactional and sales support: open accounts, take loan applications, process monetary transactions, and manage safe deposit records. Follow policies and escalate unclear situations.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Support finance and operations by building financial models, forecasting, and evaluating partnerships, token economics, M&A, and new product initiatives. Manage outsourced accounting, treasury operations, budgeting, entity structuring, fund disbursements, and improvements to payments and reporting systems while preparing internal and board materials.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.