Top Operations Associate Jobs in Boston, MA

Supports office and workplace operations, including supplies, facilities, vendors, visitors, meetings, events, onboarding, and employee engagement. Handles financial administration such as expenses, invoices, purchasing, corporate cards, payments, renewals, and accounts payable. Provides executive support, maintains records, improves processes, and manages cross-functional operational projects in a fast-growing technical startup.

Oversee clinical trial operations, budgets, CRO and vendor relationships, contracts, invoices, change orders, purchase orders, and TMF quality. Partner with Finance, Legal, CMC, and preclinical teams to ensure trials meet timelines, budgets, GCP requirements, and quality standards. Monitor vendor performance, identify operational and financial risks, support inspection readiness, and train new team members on internal processes.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

Consult with manufacturing clients to analyze processes, identify bottlenecks, and develop strategies to improve speed to market, reduce costs, and enhance quality. Implement lean and Six Sigma methodologies, optimize supply chain integration, leverage digital technologies, conduct feasibility and market analyses, manage project resources, and advise on compliance while building client relationships and developing team leadership skills.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Own accounts payable, invoicing, collections support, wire transfer preparation, vendor payment inquiries, financial record maintenance, process improvements, equity issuance support, and payroll cycles across Shaper Capital and its portfolio companies. The role requires strong spreadsheet and accounting systems skills, meticulous execution, rapid learning, clear communication, and comfort in fast-paced startup environments.

Supports internal business operations across contracts, compliance, hiring logistics, onboarding, events, proposals, vendor coordination, project tracking, dashboards, and leadership special projects. Maintains accurate records, monitors deadlines, prepares client-ready documents, coordinates meetings and convenings, and follows through on cross-team action items. The role requires strong organization, initiative, discretion, written communication, and proficiency with PowerPoint, Excel, Google Suite, and AI tools. This is a fully remote position with travel several times per year.

Partner with business and technology teams to build analytics, dashboards, and data pipelines for private markets and credit. Write and optimize complex SQL, contribute to Python-based data pipelines, improve data quality, automate workflows, and apply AI/LLMs to enhance reporting and analytics.

Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Support daily operations of a shared biotech laboratory: maintain equipment and utilities, manage inventories and hazardous waste, assist onboarding/offboarding, implement safety and SOPs, provide resident customer service, and support site EHS and community activities.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Supports product managers and cross-functional teams in delivering clinical and value-based care features from ideation through release. Responsibilities include portfolio analysis, dependency coordination, alpha and beta readiness, outcome measurement, governance, AI-enabled productivity, process improvement, and leadership decision support. The role helps improve product operating practices across the athenaOne portfolio while applying healthcare technology, clinical workflow, analytics, agile, and AI expertise.

Leads global business operations for data management and standards, including capacity and workforce planning, portfolio governance, resource and financial forecasting, operational dashboards, metrics, PMO support, training, communications, and change management. Partners with cross-functional stakeholders to standardize processes, monitor performance, improve organizational readiness, and support strategic program execution.

Manage all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash and negotiable instrument audits, BSA/compliance tasks, new account documentation review, routine cash drawer reconciliation, and customer-facing transactional and sales duties (account openings, loan applications, deposits, and monetary transactions). Ensure security, quality control, and adherence to bank policies.

Perform on-site unit preparation, inspections, and quality checks to ensure apartments are guest-ready. Troubleshoot in-field issues (WiFi, locks, minor repairs), assemble furniture, manage keys and storage, capture check-in media, and coordinate between field teams, operations leadership, and customer experience to maintain high operational standards.

Process and prepare returned devices for refurbishment within the Tive Green program: load/unload charging bays, clean, package, receive items into ERP, sort incoming material, assist inventory management, and support process improvements under direction.

Support day-to-day people operations for a distributed US-based team: coordinate onboarding/offboarding, process payroll inputs, assist benefits enrollment, maintain HR records, serve as first contact for routine employee questions, support leave administration, coordinate vendor/EOR interactions, run employee programs and events, and cover expanded HR responsibilities during a planned leave (Dec–May). Identify process improvements and maintain operational playbooks.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Manage daily branch operations including cash vault and ATM custody, cash forecasting, auditing negotiable instruments and drawers, ensuring compliance and BSA filings, reviewing complex new-account documentation, servicing customers with account openings, loan applications, transactions, and safe deposit access, and performing sales referrals and routine operational troubleshooting.

Leads strategic delivery, analytics programs, solution design, client relationships, team development, innovation initiatives, and revenue growth for pharmaceutical and life sciences commercial operations. Manages projects, risks, finances, statements of work, and client outcomes across Salesforce effectiveness, targeting, forecasting, patient analytics, reporting, marketing, and sales enablement. Provides subject matter expertise, develops solutions and points of view, mentors staff, and supports business development.

Leads market access analytics, forecasting, GTN modeling, pricing and contracting analysis, and GPO performance reporting. Develops dashboards, synthesizes payer and policy impacts, and presents financial insights to senior leadership. Partners with cross-functional teams across finance, HEOR, government pricing, trade, and account management to support commercial decisions, forecasts, and future indications.

Design and automate reporting and workflows for financial operations. Analyze and troubleshoot data pipelines, build reports, collaborate with SMEs to remove manual bottlenecks, and own small optimization projects to improve operational efficiency.

Supports electric distribution grid modernization, control-center operations, and advanced DMS applications. Works with ADMS, SCADA, DER dispatch, microgrids, storage, Volt/VAR optimization, and load shedding. Develops engineering models and data tools, evaluates technologies, supports project scope, budgets, schedules, approvals, reporting, and stakeholder engagement. Requires collaboration across engineering, operations, IT, regulatory, legal, and field teams, plus external vendors and industry groups.