Top Operations Associate Jobs in Boston, MA

Support sales productivity and CRM administration by managing Salesforce users, reports, dashboards, and data quality. Assist with forecasting, pipeline reporting, KPI tracking, and cross-functional projects. Provide ad hoc analysis, troubleshoot CRM issues, document and improve sales processes, and support integrations to drive revenue operations efficiency.

Own and improve driver supply quality programs for Curri's top customers. Manage external BPO team, build SOPs and training, investigate root causes with Growth, track metrics using spreadsheets and SQL, and drive measurable improvements in account delivery quality.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Support Salesforce administration, CRM data quality, and sales operations reporting. Build reports/dashboards, assist forecasting and pipeline tracking, troubleshoot user issues, and collaborate with Sales, Marketing, Finance, and Account Management to improve processes and integrations.

Maintain branch operations including cash vault and ATM custody, cash drawer and negotiable instrument audits, compliance (BSA) and security processes, new account documentation review, transactional servicing, basic sales/referrals, loan and deposit processing, and safe deposit assistance. Perform quality control, balancing, and customer service duties.

Own end-to-end logistics for Garners multi-day Tier 1 events: venue and vendor management, rooming, transportation, budgets, onsite execution, production schedules, and post-event reconciliation. Manage RFPs and contracts, coordinate vendors and stakeholders, build event plans in Asana, and serve as the operational lead onsite. Travel up to 50% required.

Support and optimize the sales organization by owning territory planning, quota modeling, and compensation administration. Drive process improvements, handle inbound ops requests, and partner cross-functionally with Finance, HR, Marketing, and Customer Success to align data, definitions, and planning cycles. Maintain systems and provide clarity to sales reps and leaders to improve forecast accuracy and sales efficiency.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.

Lead data-driven analyses and cross-functional operational initiatives to improve patient conversion, provider utilization, and operational efficiency. Build reporting infrastructure and dashboards with Product and Data, define metrics, and partner across Operations, Clinical, Finance, and Commercial to implement and measure process improvements and scalable insights.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Partner with Institutional senior leadership to structure ambiguous strategic problems, build quantitative business cases and financial models, translate data into executive recommendations, design experiments to validate hypotheses, drive implementation end-to-end, and improve processes, frameworks, and operational tooling to shape product and go-to-market strategy.

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.

Manage all operational elements of a small-to-mid banking branch: cash vault and ATM custody, audits, compliance/BSA filing, review complex new-account documentation, process transactions, open accounts and take loan applications, assist customers, and perform routine operational quality control.

Manage supplier product, pricing, and content across systems; support new product launches and removals; investigate and resolve pricing and operational issues; maintain supplier relationships and CRM records; support compliance, reconciliation, and reporting; use AI to optimize repetitive tasks.

The Strategy & Operations Associate role involves delivering business insights, developing strategies, managing initiatives, and driving business planning while collaborating with various departments.

The Operations Associate executes high-quality plans, takes ownership of tasks, collaborates with teams, and ensures product quality in a fast-paced environment.

Support day-to-day administration of 401(k) plans by reconciling account and transaction data, tracing transactions through the recordkeeping lifecycle, serving as a subject-matter resource, triaging assignments, and driving process improvements across multiple operational platforms to ensure accurate, timely plan transactions.

Manage the full provider lifecycle including onboarding, credentialing, licensing, payer enrollment, compliance, and offboarding. Maintain credentialing documentation, support audits, run operational reports and dashboards, and lead process improvements and cross-functional projects to optimize provider operations.

Perform daily portfolio accounting and recordkeeping across asset classes and strategies, ensuring accurate start/end/period-close books. Publish official Aladdin portfolio valuations, perform QC, resolve exceptions, support Aladdin accounting data, train and escalate within team, and drive process improvements to maintain operational readiness for investment teams and reporting.

Lead proposal development and manage commercialization analytics projects for life sciences clients. Build and enhance reports, online tools, and data processes; perform advanced analyses and deliver insights using SAS, Python, VBA, and BI tools. Drive client relationships, identify growth opportunities, manage project financials and SOWs, and mentor junior team members while contributing to organizational initiatives.

Support environmental compliance projects by preparing permits, plans, and reports (hazardous waste, air, stormwater, NPDES, wastewater, EPCRA/TRI), performing compliance assessments, compiling and analyzing data, assisting corrective actions, providing on-site support, and helping manage project scope, schedule, budget, and deliverables under Project Managers and Partners-in-Charge.

Support environmental compliance projects by preparing permits, plans, and reports (hazardous waste, air, stormwater, NPDES, wastewater, EPCRA/TRI), performing compliance assessments, compiling and analyzing data, and assisting project managers with client deliverables and on-site support.

Lead end-to-end clinical operations for autoimmune programs, managing study budgets, timelines, CROs/vendors, regulatory compliance (ICH/GCP), TMF/eTMF oversight, inspection readiness, cross-functional coordination, and mentorship of clinical trial staff to ensure successful execution of Phase II/III trials.

The role involves supporting daily lab operations, maintaining inventories, coordinating schedules, and ensuring documentation for reproducibility in a fast-paced scientific environment.