Top Operations Associate Jobs in Boston, MA

Leads business operations, governance, portfolio management, and strategic planning for Moderna’s Global Quality Control organization. Establishes operating cadences, dashboards, KPIs, investment analyses, executive communications, and value realization frameworks. Coordinates cross-functional initiatives across quality, supply chain, finance, digital, engineering, facilities, and site leadership. Oversees roadmap development, resource planning, risk management, performance reporting, and continuous improvement within a regulated life sciences environment.

Supports underwriters by analyzing applications, evaluating complex risks, applying rates and policy forms, and coordinating quoting, binding, and issuance. Maintains documentation, processes policy notices, prepares management reports, and develops relationships with brokers, producers, underwriters, and reinsurers. The role also handles underwriting projects, ensures guideline and regulatory compliance, and contributes to profitable portfolio management.

Leads strategy and operational execution for the US Market Access and Reimbursement organization. Responsibilities include managing operating rhythms, preparing executive materials, tracking budgets and performance, coordinating cross-functional deliverables, improving business processes, and supporting payer readiness, pricing, reimbursement, and access initiatives. The role synthesizes complex inputs, drives alignment among senior stakeholders, and ensures timely execution across Commercial, Medical, Finance, and Franchise teams.

Drive go-to-market planning and operations initiatives that support profitable growth. Responsibilities include territory planning, account assignments, pipeline and forecast analysis, customer segmentation, quota and booking analysis, dashboard development, business case creation, operating goal setting, and cross-functional program management. The role partners with sales, marketing, customer success, product, finance, analytics, and clinical operations to optimize GTM efficiency, revenue growth, investments, and scalable operating processes.

Leads multi-product cell therapy manufacturing operations across three shifts at a Boston facility. Oversees compliant drug product production, inventory, resources, capacity, budgeting, quality events, regulatory inspections, digital systems, automation, and continuous improvement. Builds and develops manufacturing teams, manages talent and succession planning, maintains GMP compliance and training excellence, and partners with cross-functional and senior leadership stakeholders to ensure timely product delivery.

Leads U.S. tax operations and global tax reporting infrastructure, including ASC 740 tax provisions, compliance, audit readiness, SOX controls, tax technology, and external advisor management. Oversees tax filings, international tax reporting, R&D credit processes, technical tax analyses, financial statement disclosures, and process improvements. Advises Finance and senior leaders on tax risks, business impacts, and recommendations while building scalable, technology-enabled tax operations.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Provides operational support for equity and special solutions investment teams, including trade processing, portfolio readiness, reconciliations, cash and position oversight, corporate actions, exchange fund subscriptions and redemptions, tax-lot activity, settlement, and exception management. The role coordinates with internal teams and external service providers, performs control checks, manages incidents, prepares reporting, and identifies opportunities for process improvement, automation, and AI-enabled workflow support.

Supports internal business operations across contracts, compliance, hiring logistics, onboarding, events, proposals, vendor coordination, project tracking, dashboards, and leadership special projects. Maintains accurate records, monitors deadlines, prepares client-ready documents, coordinates meetings and convenings, and follows through on cross-team action items. The role requires strong organization, initiative, discretion, written communication, and proficiency with PowerPoint, Excel, Google Suite, and AI tools. This is a fully remote position with travel several times per year.

Two-year rotational program supporting investment operations across trade operations, investment analysis, pricing, reconciliations, and shareholder services. Responsibilities include trade lifecycle support, performance and risk analytics, securities valuation, custodian data reconciliation, fund accounting and reporting, and processing client cash flows. Associates receive extensive training and may transition into a permanent investment operations role after completing the program.

Process and reconcile retirement-plan payroll files, contributions, rollovers, loan payoffs, ACH funding requests, and custodial cash activity. Conduct quality-control reviews, investigate discrepancies, respond to transaction inquiries, maintain accurate records, and meet service deadlines. Collaborate with internal partners, escalate unusual issues, and contribute to process improvements, testing, documentation, and special projects while learning retirement-plan operations and related systems.

Leads strategic site engagement across clinical programs and studies, representing investigator and site perspectives in feasibility, site selection, recruitment, retention, execution, and close-out decisions. Builds cross-functional alignment, maintains external site relationships, translates operational intelligence into recommendations, identifies risks and opportunities, and drives improvements that reduce site burden and enhance quality, timelines, efficiency, cost, and the overall clinical trial experience.

Execute and monitor promotional programs from setup through closeout, including offer configuration, quality assurance, launch coordination, calendar management, performance tracking, issue escalation, and reporting. Partner with CRM and Marketing teams to align campaign requirements and improve repeatable operational processes. Use data, reporting, and workflow tools to evaluate revenue and sales performance and identify automation opportunities.

Supports portfolio accounting operations for alternative investments by processing investment documents, validating AI-extracted data, reconciling positions and valuations, maintaining fund and entity data, and resolving exceptions. Partners with advisors, investment operations, technology teams, fund administrators, and general partners to ensure accurate reporting and client records. Improves workflows, procedures, data integrity, and spreadsheet-based operating tools.

Supports environmental health and safety compliance consulting projects for industrial and commercial clients. Responsibilities include preparing permits, plans, reports, and technical documentation; assessing compliance with hazardous waste, air quality, stormwater, wastewater, spill prevention, and regulatory programs; analyzing environmental data; supporting corrective actions; and coordinating project tasks within scope, budget, schedule, and quality requirements.

Supports environmental, health, and safety compliance consulting projects for industrial and commercial clients. Responsibilities include preparing permits, plans, reports, and technical documentation; assessing compliance with hazardous waste, air quality, stormwater, wastewater, spill prevention, and regulatory programs; analyzing environmental data; coordinating project tasks; supporting corrective actions; and providing on-site client assistance.

Leads client proposals and commercial analytics projects for life sciences companies, ensuring quality, timelines, budgets, and client satisfaction. Develops reports, analytical tools, and data processes using SAS, Python, and VBA; communicates insights; manages project finances and risks; identifies growth opportunities; and mentors diverse teams. Supports recruiting, training, employee engagement, and organizational initiatives.

Provides enterprise clients with support for order entry, execution, FIX sessions, OMS functionality, account management, and trading operations. Monitors trading activity, corporate actions, and anomalies; troubleshoots issues; collaborates with trading desks, IT, operations, and compliance; supports regulatory adherence and risk management; and communicates client feedback to improve products and services.

Leads country-level execution of complex clinical studies from feasibility and site activation through recruitment, monitoring, regulatory submissions, closeout, and archiving. Manages local study teams, timelines, budgets, risks, quality, recruitment, and GCP compliance. Coordinates with global and local stakeholders, supports CRA performance and training, oversees site contracts and documentation, and develops mitigation plans. The role also manages relationships with investigators, key opinion leaders, patient advocacy organizations, and external scientific stakeholders.

Leads country-level execution of complex clinical studies, including feasibility, site selection, regulatory submissions, activation, monitoring, recruitment, risk mitigation, documentation, and closure. Oversees local study teams and CRAs, ensures GCP compliance, manages timelines and deliverables, supports contracts and budgets, coordinates recruitment strategies, and maintains stakeholder relationships with investigators, KOLs, patient organizations, and global teams. Also contributes to country strategy, process improvement, mentoring, and external scientific engagement.

Develops strategy, performance frameworks, competitive intelligence, and scalable processes for the Loyalty & VIP Growth organization. Uses KPI analysis, market research, AI, and automation to inform decisions, improve workflows, and support strategic initiatives. Partners cross-functionally to translate data into recommendations, build AI-enabled tools, and enhance organizational performance.

Generalist operations strategy role focused on analyzing operational data, identifying bottlenecks, building dashboards and models, implementing AI and automation tools, designing scalable workflows, and leading cross-functional initiatives. Projects may include improving payment collection, onboarding AI vendors, developing predictive payer-risk models, or managing operations teams to improve performance, quality, and customer experience.

Leads the insourced FSP operating model for country and site clinical trial operations. Manages 20–25 FSP staff, resource forecasting, assignments, budgets, training, onboarding, vendor governance, performance metrics, and quality expectations. Partners with clinical operations, study teams, Medical, Quality, and regional stakeholders to improve trial execution, scalability, efficiency, and cost effectiveness. Oversees processes, risk management, stakeholder alignment, and continuous improvement across global clinical development activities.

Own operational support for a growing community partnerships team by tracking action items, maintaining playbooks and collateral, managing CRM data hygiene, monitoring dashboards, analyzing datasets, and coordinating data and product requests. The role partners with leadership, field representatives, and data and engineering teams to improve execution, resolve issues, and support informed decision-making.

Leads global clinical operations strategy and execution for oncology and autoimmune/inflammatory disease trials from first-in-human through Phase III. Oversees study timelines, budgets, quality, CROs, vendors, data review, regulatory documentation, risk mitigation, and cross-functional teams. Manages clinical operations personnel and external partners while ensuring compliance with FDA regulations, ICH/GCP, internal SOPs, and local requirements. The role requires substantial investigator and site engagement, approximately 30–40% travel, and a hybrid schedule with 70% Boston office presence.