Top Operations Associate Jobs in Boston, MA

Leads recruitment and speaker contracting for medical education events, coordinating timelines, deliverables, cross-functional teams, client updates, status reporting, and issue resolution. The role manages multiple events, maintains event data and analytics, supports key accounts, and identifies process improvements. Strong organization, communication, multitasking, and proficiency with Microsoft Office are required. A bachelor's degree is required, with 1–3 years of experience preferred.

Supports a health plan’s Network Operations team in maintaining accurate provider data, processing provider onboarding and contracting requests, collecting documentation, preparing standard agreements, tracking contract status, and auditing provider-facing materials. The role involves high-volume data entry, quality assurance, provider communication, workflow improvement, and documentation management in a fully remote, three-month contract engagement.

Own the end-to-end analytical function for a business unit such as growth, product, AI, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; surface insights; and drive recommendations and decisions with cross-functional stakeholders. The role requires independent data work, strong SQL or Python skills, first-principles thinking, persuasive communication, and ownership of ambiguous problems through execution.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions and outcomes with cross-functional stakeholders. The role requires independent data work, strong problem solving, persuasive communication, and end-to-end ownership of ambiguous initiatives.

Own end-to-end business operations and analytics for a core business area such as growth, product, AI, automation, or strategic partnerships. Define business questions, establish metrics, build reports, conduct analyses and experiments, communicate insights, influence leadership decisions, and drive initiatives through execution. The role requires strong analytical thinking, independent data work, persuasive communication, and ownership of ambiguous problems.

Own the analytical function for a business unit such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; communicate insights and recommendations; and drive decisions and outcomes with cross-functional stakeholders. The role requires independent data work, first-principles problem solving, persuasive communication, and ownership of ambiguous initiatives.

Leads strategic cross-functional initiatives for Biogen’s U.S. Alzheimer’s franchise, advising senior leadership, coordinating leadership forums, synthesizing data for executive communications, supporting investor relations, and overseeing the franchise budget. The role requires managing complex workstreams, launch planning, alliance coordination, timelines, and cross-functional stakeholder relationships across the biopharma organization.

Provides strategic and operational QA oversight for external GMP manufacturing partners across process development, technology transfer, launch, ramp-up, and commercial execution. Leads quality governance, risk management, deviations, investigations, CAPAs, change controls, product disposition, audit readiness, and regulatory compliance. Oversees CDMO quality performance, resolves operational issues, and builds effective internal and external partnerships supporting cell and gene therapy or biologics manufacturing.

Supports fundraising operations through prospect management, donor data maintenance, gift processing, acknowledgment, stewardship, reporting, and cross-functional projects. Maintains accurate constituent records, prepares lists and materials, tracks follow-up, coordinates donor recognition, and assists with high-volume gift and matching-gift processing. The role also helps improve data quality, operational efficiency, and donor service while collaborating across Advancement teams.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Manage complex healthcare billing operations, including claim denials, payment posting, remittance reconciliation, appeals, underpayment follow-up, and payer communications. Analyze EOBs and ERAs, investigate discrepancies, resubmit claims, maintain audit-ready records, improve billing workflows, and identify denial trends. The role also provides escalation support, mentorship to junior staff, and ensures adherence to billing procedures and regulatory requirements.

Leads U.S. commercial quality operations across prescription, OTC, and cosmetics portfolios. Oversees product disposition and release, distribution and supply chain quality, inventory disposition, investigations, complaints, recalls, market actions, and external manufacturing quality. Manages the Commercial Quality Operations team, partners with supply chain and commercial stakeholders, ensures regulatory and patient safety compliance, and drives quality metrics and continuous improvement.

Processes sales contracts and orders, manages advertising inventory, verifies contracting and payment standards, coordinates billing and revenue issue resolution, supports month-end close, and builds sales intelligence reports for forecasting and commercial analysis.

Leads enterprise provider lifecycle strategy and product management across Humana’s Insurance Segment. Owns product portfolio investments, roadmaps, governance, operating models, prioritization, and measurable outcomes. Aligns provider operations, clinical, technology, analytics, finance, legal, and compliance stakeholders while improving provider experiences and business performance. Builds product leadership capabilities, establishes outcome-based practices, guides products through their lifecycle, and develops high-performing product teams.

Supports pension risk transfer clients and third-party administrators throughout transaction integrations and transitions. Coordinates project plans, client meetings, deliverables, premium reconciliation, annuity exhibits, and execution activities. Collaborates with Pricing, Valuation, and Treasury, documents procedures, assists with annuitant administration, and prepares audit and regulatory examination materials. The role emphasizes client relationships, communication, organization, accuracy, process improvement, and operational execution.

Supports global HR operations as a first point of contact for employee queries, onboarding, offboarding, employee changes, benefits administration, records maintenance, compliance, reporting, and HR technology. Partners with HR, talent acquisition, payroll, IT, facilities, and finance teams, contributes to HR projects and culture initiatives, and helps improve HR processes and automation.

Leads enterprise strategy and operational initiatives for the Office of the COO, translating executive priorities into actionable plans, performance insights, governance mechanisms, and measurable results. Advises senior leaders, facilitates cross-functional decision-making, supports member firms, and drives implementation across complex, geographically dispersed organizations. The role requires strong business and financial acumen, executive communication, independent problem-solving, and the ability to influence without formal authority.

Leads enterprise strategy and operational priorities for the Office of the COO, translating ambiguous business problems into recommendations, executable plans, and measurable outcomes. Owns performance analysis, executive operating reviews, governance, organizational effectiveness, and cross-functional implementation across Americas member firms. Advises senior executives, facilitates decisions, manages multiple strategic workstreams, and drives accountability without formal authority.

Supports clinical data operations for BioPharma, FMI, and academic clinical trials. Responsibilities include study setup and archiving, sample tracking, query management, data entry, quality control, reporting, sample returns, and partner communications. The role ensures data integrity and compliance with HIPAA, GDP, and GCP while coordinating with clinical, laboratory, technology, bioinformatics, and data management teams to meet study deliverables and improve processes.

Process returned devices for refurbishment through charging, cleaning, preparation, packaging, ERP receiving, sorting, and inventory tasks. Support process improvements for the Tive Green program and coordinate with team members while following written procedures. The role requires lifting up to 30 pounds and may involve spreadsheets, data entry, Google Workspace, and production control systems.

Provides operations consulting services to asset and wealth management clients. Analyzes processes, performance data, risks, and operating models; develops recommendations; supports workstreams from planning through execution; prepares client deliverables; coordinates milestones; reviews work for quality; and contributes to operations transformation across procurement, logistics, manufacturing, and service operations. Mentors junior team members and helps manage client relationships and changing priorities.

Supports operations consulting engagements for asset and wealth management clients. Analyzes business needs, workflows, operating models, and performance data to identify process improvements. Assists with operational strategies, service delivery models, metrics, research, documentation, and presentations. Collaborates with consultants and client stakeholders, tracks deliverables, adapts to changing priorities, and develops practical recommendations using analytics and digital tools.

Leads clinical operations strategy and execution for global pharmaceutical development programs. Oversees clinical study planning, CRO and vendor performance, budgets, risk mitigation, regulatory inspection readiness, and cross-functional program governance. Represents Clinical Operations on global program and clinical sub teams, supports regulatory activities and business development evaluations, and drives process improvements. Requires extensive pharmaceutical or CRO experience, clinical study management expertise, global regulatory knowledge, and strong matrix leadership.

Configure and test loyalty bonus offers, verify eligibility and messaging, troubleshoot issues, monitor live promotions, and collaborate with CRM, Marketing, Customer Experience, and other teams. The role also supports process improvements, automation, AI adoption, and operational efficiency while ensuring accurate and reliable rewards experiences.