Top Operations Associate Jobs in Boston, MA

Provide operational support split between MIT AI Alignment (MAIA) and the Cambridge Boston Alignment Initiative (CBAI). Responsibilities include CRM and systems maintenance, budget and expense tracking, scheduling, event and workshop logistics, vendor coordination, meal and materials management, basic website and communications support, and flexible office/facilities tasks tied to the academic calendar.

Develops and deploys K-12 test materials by creating and quality-checking test forms and configuration files, reviewing materials, following process documentation, learning internal systems, and monitoring outside vendors. The role requires strong organization, analytical ability, attention to detail, communication, collaboration, and deadline management. It is fully remote within the United States and requires occasional travel of up to 10%.

Support event operations and fan experience by greeting guests, assisting with event setup/breakdown, monitoring site operations, completing CMMS reports, and providing post‑event recaps and customer service.

The Lab Operations Associate will manage laboratory operations, maintain equipment, ensure lab safety, and support project needs, requiring 2 years of lab management experience.

Supports grassroots mobilization operations through event listings, host onboarding, logistics, platform maintenance, data reporting, CRM support, security triage, coalition coordination, grant-cycle assistance, and ticket resolution. The role manages tools including EveryAction, NGP VAN, Mobilize, and Freshdesk; supports rapid-response infrastructure; tracks event performance and communications; and provides operational support to hosts, volunteers, coalition partners, and the public.

Maintain all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash forecasting, auditing negotiable instruments and cash drawers, BSA/compliance tasks, and quality control for new account openings. Provide customer-facing transactional and sales support: open accounts, take loan applications, process monetary transactions, and manage safe deposit records. Follow policies and escalate unclear situations.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Support finance and operations by building financial models, forecasting, and evaluating partnerships, token economics, M&A, and new product initiatives. Manage outsourced accounting, treasury operations, budgeting, entity structuring, fund disbursements, and improvements to payments and reporting systems while preparing internal and board materials.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.

Maintain and analyze Americas Private Equity portfolio company financial data, manage recurring data collection and quality controls, develop SQL/data transformation logic and lightweight automation, produce quarterly performance reporting and LP deliverables, operate the internal data platform (Chronograph), and collaborate with deal teams and global stakeholders to support portfolio monitoring and analytics.

The AI Operations Associate monitors AI-driven workflows, investigates incidents, supports operational controls, and recommends improvements to maintain workflow reliability and safety in finance environments.

Coordinate and manage digital and in-person events including webinars and LinkedIn Live; set up webinars, send promotional emails, manage Zoom/Restream, coordinate marketing assets, maintain email lists, and ensure smooth event execution and engagement.

Support and scale people operations by owning onboarding/offboarding, staff support (benefits, payroll, policies), managing HR vendors, tracking contracts and compliance, coordinating reviews, handling visa sponsorship processes, and, at the Manager level, designing HR processes, driving strategic HR decisions, and mentoring staff.

Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.

Support on-site lab and trial operations for in-person uplift studies: proctor participants, manage devices and inventory, run cell viability, fluorescence, and colorimetric assays, prepare samples for sequencing, maintain lab and office facilities, handle waste disposal, set up participant devices, document workflows, and flag operational risks.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Support day-to-day operations across customer success, tool and process management, and automation. Help onboard and assist students, maintain CRM workflows (Zapier integrations), communicate clearly, and improve operational processes in a fast-paced remote startup.

Supports financial services operations by managing client relationships, product implementation, system change requests, issue resolution, onboarding, status reporting, and contractual obligations. The role analyzes customer needs, recommends solutions, coordinates projects and timelines, communicates with clients, and mentors junior associates. Candidates need financial services experience, strong communication and analytical skills, organizational ability, and proficiency with relevant operational systems. The role is hybrid and requires onsite work at least six days per month.

Provides strategic and technical leadership for MES and manufacturing control systems supporting GMP pharmaceutical manufacturing. Develops digital manufacturing roadmaps, leads system implementation and lifecycle management, and partners with Manufacturing, Quality, IT, Validation, and Engineering. Oversees validation, compliance, cybersecurity, data integrity, system reliability, configuration, backups, and continuous improvement. Leads KPIs, stakeholder engagement, team coaching, and operational support for POMSnet MES, automation systems, historians, analytics, and electronic batch records.

Oversee HRIS administration, employee data governance, benefits operations, compliance reporting, audits, workforce analytics, and HR technology improvements. Manage system configurations, integrations, security, upgrades, benefits enrollments, vendor relationships, data reconciliations, reporting, and internal controls. Partner with HR, Finance, Payroll, IT, Legal, and external providers to improve processes, maintain accurate and secure employee records, support regulatory compliance, and deliver reliable workforce insights.

Supports analytical CMC program management across multiple pharmaceutical development projects. Responsibilities include coordinating vendors, tracking analytical documents, deliverables, timelines, contracts, invoices, budgets, and CMC tracking tools. The role communicates cross-functional issues, escalates risks, and manages relationships with external partners. Success requires pharmaceutical drug development experience, cross-functional collaboration, strong communication, problem-solving, and a bachelor's degree.

Support environmental compliance, due diligence, and remediation projects. Prepare permits, technical reports, and regulatory documentation. Conduct air quality analyses, emissions inventories, Phase I ESAs, and fieldwork (sampling, drilling oversight, remedial monitoring). Analyze environmental data, manage project tasks within scope/schedule/budget, and collaborate with project managers to deliver client deliverables.

Provides environmental consulting support for industrial and global clients across compliance, due diligence, remediation, air quality, EHS, and site assessments. Responsibilities include preparing permits and regulatory reports, conducting compliance assessments, analyzing emissions and environmental data, overseeing fieldwork, supporting remediation monitoring, and contributing to client deliverables. The role also manages project tasks within scope, schedule, and budget while collaborating with project managers and senior consultants.