Top Operations Associate Jobs in Boston, MA

Lead payer-focused operational transformation engagements in health services. Analyze business data, develop performance metrics, drive process optimization, engage stakeholders, support strategy execution, and mentor team members.

Senior Associate in Operations Consulting for Asset & Wealth Management advising clients to optimize operations across product, middle/back-office, and technology. Lead project workstreams, conduct quantitative and qualitative analyses, design and implement people/process/technology changes, communicate with stakeholders, and deliver operational improvements and client-facing recommendations.

Own end-to-end logistics for Garners multi-day Tier 1 events: venue and vendor management, rooming, transportation, budgets, onsite execution, production schedules, and post-event reconciliation. Manage RFPs and contracts, coordinate vendors and stakeholders, build event plans in Asana, and serve as the operational lead onsite. Travel up to 50% required.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.

Process personal lines policy transactions (new business, renewals, endorsements), provide excellent customer service to agents and internal partners, escalate issues, collaborate with underwriting/billing/product, and manage workload accurately and efficiently.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Lead data-driven analyses and cross-functional operational initiatives to improve patient conversion, provider utilization, and operational efficiency. Build reporting infrastructure and dashboards with Product and Data, define metrics, and partner across Operations, Clinical, Finance, and Commercial to implement and measure process improvements and scalable insights.

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.

Partner with Institutional senior leadership to structure ambiguous strategic problems, build quantitative business cases and financial models, translate data into executive recommendations, design experiments to validate hypotheses, drive implementation end-to-end, and improve processes, frameworks, and operational tooling to shape product and go-to-market strategy.

Investigate and resolve payment reviews and operational exceptions across multiple payment rails, communicate with customers and financial partners, escalate fraud/compliance concerns, maintain case records, improve processes and tooling, and help launch new payment capabilities.

Lead medium-to-large cross-functional finance product projects end-to-end: establish structure, manage timelines/budgets, maintain governance and documentation, run OKR reporting, support org communications, build an AI-powered learning/onboarding strategy, and partner with stakeholders to streamline processes and mitigate risk.

Monitor and manage daily performance across multiple 3PL partners using KPIs, dashboards, and reports; investigate and resolve operational issues; analyze large datasets to identify trends and improvements; build and maintain dashboards and SOPs; communicate findings to stakeholders; identify automation opportunities and support peak-period execution.

Drive high-priority cross-functional initiatives, partner with leadership to solve product and business challenges, build teams/processes, research markets and opportunities, and deliver operational improvements and measurable business outcomes in a fast-moving environment.

Execute end-to-end marketing promotions for online gaming brands: prepare, run, test, and credit campaigns; coordinate assets; report performance; ensure regulatory compliance and terms & conditions; communicate with product, legal, support, and design; and optimize user experience and retention through personalized promotional programs.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.

Manage supplier product, pricing, and content across systems; support new product launches and removals; investigate and resolve pricing and operational issues; maintain supplier relationships and CRM records; support compliance, reconciliation, and reporting; use AI to optimize repetitive tasks.

Build and maintain GTM and pipeline analytics, own forecasting and pipeline-quality metrics, execute recurring revenue operating cadences, maintain SQL queries and BI views against Salesforce/Redshift, support systems rollouts, and produce ad hoc analyses to inform leadership decisions.

Drive strategic, data-driven operations projects end-to-end: diagnose drivers of business metrics, prioritize initiatives, build project plans, execute cross-functional work, and measure outcomes with repeatable dashboards and KPIs.

Provide high-quality trading support to enterprise clients: troubleshoot order entry, FIX sessions, execution and OMS issues; monitor trading activity and corporate actions; collaborate with trading desks, IT, and compliance; ensure regulatory compliance and risk mitigation; collect client feedback to improve services.

Provide operational support for fiscally sponsored AI safety projects: manage tickets, communications, invoices, transfers, expense review, grant/accounting coordination, and develop process documentation. Grow into more complex problem-solving and cross-team coordination.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.