Top Operations Associate Jobs in Boston, MA

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

The Operations Associate processes insurance policy transactions, provides excellent customer service, collaborates with internal teams, and manages workload efficiently.

The Operations Associate will conduct training for new employees, provide cross-departmental support, master internal tools, and improve workflows.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Support event operations and fan experience by greeting guests, assisting with event setup/breakdown, monitoring site operations, completing CMMS reports, and providing post‑event recaps and customer service.

Support operational execution of investment transactions and ensure accurate fund-level reporting. Maintain investment records, reconcile capital and valuation activity, coordinate with investment, legal, auditors, and service providers, and support quarterly/annual valuation and audit processes. Improve procedures, participate in system implementations, and gather valuation and portfolio company financial data to ensure consistency between valuation models and fund records.

The Lab Operations Associate will manage laboratory operations, maintain equipment, ensure lab safety, and support project needs, requiring 2 years of lab management experience.

The Finance Operations Associate supports funding and compliance across construction and finance portfolios, ensuring documentation and coordination with various teams for timely funding.

Support GTM by owning pricing operations: translate pricing models into sellable structures, produce quotes and proposals, advise Sales and Customer Success on deal structure, streamline quote-to-cash, and manage cross-functional deadlines to drive scalable growth.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Lead the intake and administrative phase of risk adjustment external audits, managing document triage, classification, encounter splitting, eligibility validation, and QA. Supervise day-to-day document work, partner with technical teams, refine AI-enabled document extraction, produce metrics and reports using SQL/Looker/BI tools, and maintain SOPs while supporting end-to-end audit program operations.

Support execution and coordination of Get Blue marketing campaigns and brand partnerships. Manage timelines, deliverables, approvals, asset systems, partner outreach, and cross-functional operations. Track budgets, assist with contracts, and streamline workflows to ensure high-quality campaign and partnership activations across internal teams, agencies, and external partners.

The AI Operations Associate monitors AI-driven workflows, investigates incidents, supports operational controls, and recommends improvements to maintain workflow reliability and safety in finance environments.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.

Support finance and operations by building financial models, forecasting, and evaluating partnerships, token economics, M&A, and new product initiatives. Manage outsourced accounting, treasury operations, budgeting, entity structuring, fund disbursements, and improvements to payments and reporting systems while preparing internal and board materials.

The Sr. Underwriting Ops Associate ensures operational integrity in underwriting processes by validating data, approving quotes, monitoring performance, and partnering across teams to resolve issues.

Support the implementation of strategic initiatives in CMC Digital operations, drive cross-functional programs, and manage a strategic portfolio focusing on digital strategy and operational excellence.

Lead promotional review operations for a therapeutic area, ensuring compliant, timely content approval. Partner with marketing and stakeholders to manage forecasts, KPIs, training, PRC meetings, process improvements, and Veeva PromoMats reporting. Oversee coordinators and drive launch readiness and operational risk frameworks.

Manage day-to-day operational delivery for a portfolio of customer sites: ensure on-time performance, SLA adherence, incident management, operator compliance, root-cause analysis, KPI dashboards, stakeholder communication, and continuous improvement to stabilize and optimize service delivery.

Support the Primary Investment team with fundraising, marketing, portfolio monitoring, reporting, and ad-hoc client/internal requests. Prepare materials for reviews, analyze fund performance, build dashboards and templates, and implement process improvements while liaising with cross-functional teams.

Perform daily portfolio accounting and recordkeeping across asset classes and strategies, ensuring accurate start/end/period-close books. Publish official Aladdin portfolio valuations, perform QC, resolve exceptions, support Aladdin accounting data, train and escalate within team, and drive process improvements to maintain operational readiness for investment teams and reporting.

Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.