Top Operations Associate Jobs in Boston, MA

Leads clinical trial feasibility and study start-up strategy, timelines, site and investigator selection, CRO and vendor coordination, reporting, and risk management. Develops study-specific plans, questionnaires, SOPs, charters, and performance metrics while collaborating with Clinical Operations, MSLs, study teams, and trial sites. Mentors team members, supports innovative feasibility processes, oversees budgets and KPIs, and may manage direct reports.

Lead and manage cross-firm AI in Operations program initiatives: develop strategic plans, apply structured problem-solving and design thinking, support multiple workstreams, engage senior stakeholders, standardize AI use cases, and drive scaling and reimagination of AI capabilities across operations.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Supports daily operational processes, materials management, workflow development, quality checks, vendor relationships, and audit documentation. Designs and improves processes, tracks issues and projects, develops user and system management protocols, and uses healthcare data analytics to drive operational improvements. The role also coordinates cross-functional work, prepares reporting and training resources, and presents operational matters to management.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Conduct market, customer, competitor, and partner research; synthesize strategic recommendations; support financial modeling, reporting, operational processes, customer success, partner relations, product demos, onboarding, and fundraising. Collaborate closely with operations leadership and founders on high-impact company initiatives in an in-person startup environment.

Leads promotional review committee operations for a pharmaceutical therapeutic area, ensuring compliant and efficient content approvals. Partners with Marketing and stakeholders on planning, forecasting, timelines, escalations, risk frameworks, and claims libraries. Reports performance metrics and KPIs to executive leadership, drives continuous process improvement, manages PRC coordination, and delivers training to stakeholders and review teams. Requires pharmaceutical or biotech experience, promotional material review expertise, launch experience, and Veeva Vault PromoMats proficiency.

Leads financial services consulting engagements from proposal and scoping through implementation, adoption, and handoff. Owns client outcomes, delivery quality, staffing, budgets, risks, and engagement economics while directing multidisciplinary business and technology pods. Shapes AI-enabled operational improvements, manages backlogs and iterative delivery, builds senior client relationships, oversees governance and compliance, coaches team members, supports recruiting and practice growth, and develops reusable offerings.

Supports payer modernization and health services consulting engagements by analyzing operational challenges, optimizing processes, applying business analytics, engaging stakeholders, implementing quality standards, and guiding transformation initiatives. Develops operational support frameworks, conducts market research, manages change, and advises clients on improving service delivery and business performance while mentoring junior team members.

Process corporate actions including mergers, spinoffs, distributions, tenders, and reorganizations. Support self-clearing, clearance, settlement, asset servicing, position reconciliation, and ledger booking. Investigate data quality and booking issues while partnering with engineering, product, and compliance to establish accurate operational processes and controls.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.

Leads strategic performance improvement and transformation initiatives across Alastin. Partners with senior leaders to identify business challenges, analyze operations and processes, build business cases, manage complex project plans, and coordinate cross-functional teams. Delivers executive communications, secures organizational buy-in, tracks performance metrics, and drives measurable commercial and operational outcomes across a matrixed organization.

Build and manage healthcare data and machine learning pipelines using Python and SQL. Responsibilities include feature engineering, data modeling, schema design, integrating new data sources, documenting and versioning code, scaling pipelines, managing client data SLAs, and collaborating with data scientists, project managers, clients, and healthcare stakeholders.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Leads the design, operation, and continuous improvement of enterprise information security infrastructure. Responsibilities include endpoint and cloud security, vulnerability management, identity threat protection, OT security, incident response, security monitoring, data security, security automation, architecture reviews, and third-party MDR oversight. The role also develops security standards and hardening baselines while integrating AI and automation across security operations.

Supports analytical development and testing for mRNA and LNP formulations. Responsibilities include analyzing samples using cell-based assays, ELISA, RT-PCR, LC-MS, and other methods; developing analytical techniques; interpreting data statistically; and supporting screening, optimization, and scale-up in mRNA and LNP process development.

Leads analytical method development and physical characterization of mRNA and LNP therapeutics. Analyzes data to guide process screening, optimization, scale-up, and identification of critical process parameters and material attributes. Troubleshoots experimental challenges, evaluates analytical technologies, collaborates across CMC functions and CROs, maintains laboratory documentation, and mentors junior scientists. The role requires laboratory experimentation, strong analytical development expertise, and experience with nucleic acid or biologics products.

The Revenue Operations Associate manages and improves revenue processes across Sales, Account Management, Support, Finance, Marketing, and partner operations. Responsibilities include administering Salesforce and Outreach, building automations, maintaining KPI dashboards, calculating commissions, analyzing costs and pipeline health, supporting forecasting and targets, improving data integrity, and conducting analysis on productivity, campaigns, churn, and retention.

Conduct analytical testing and data analysis in a laboratory-based technical operations role supporting biopharmaceutical process development. Operate and maintain HPLCs, plate readers, liquid handlers, and other instrumentation; troubleshoot equipment and analytical results; perform peer data review; support method development and high-throughput workflows; collaborate with process development and digital teams; execute laboratory improvement projects; and maintain accurate experimental documentation.

Provides entry-level operational support to the Sales Operations team, including quoting, order processing, product information requests, order tracking, customer inquiries, and administrative tasks. Collaborates with Sales Operations Advisors, supports onboarding documentation, learns internal systems and processes, and develops foundational knowledge of company products, services, and go-to-market strategies for progression into a Sales Operations Advisor role.

Leads analytics governance and stewardship operations, portfolio administration, organizational reporting, knowledge management, and operational modernization. Administers governance forums, issue intake, escalation tracking, dashboards, scorecards, planning processes, reusable tools, workflows, and self-service resources. Coordinates cross-functional execution across US and HYD teams, supporting capability leaders without owning strategy, technical architecture, engineering, or governance decisions.

Leads enterprise accounting operations across general ledger, treasury support, reporting, controls, compliance, audits, budgeting, process improvement, and financial systems. Oversees accounting teams, develops strategy and talent, manages regulatory and financial risks, supports organizational change, and advises executive stakeholders. Requires CPA certification, a bachelor’s degree in accounting or finance, and at least 10 years of progressive accounting experience, including seven years in management or executive leadership.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Supports implementation, configuration, maintenance, and optimization of distribution management systems for electric control centers. Works with DMS, SCADA, DER dispatch, grid modernization, and advanced distribution applications. Collaborates across engineering, operations, IT, telecommunications, regulatory, and other teams; supports technology evaluations, procurement, engineering models, reporting, and stakeholder engagement. Requires occasional travel and may support control room operations during weekends or off-hours.