Top Operations Associate Jobs in Boston, MA

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.

The Senior Associate in Investment Operations oversees portfolio accounting, manages client onboarding, ensures regulatory compliance, and identifies process improvements. They drive initiatives to enhance operational strategies, support fund administration, and maintain market documentation.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Supports clinical trial data operations for biopharma, molecular diagnostics, and academic studies. Responsibilities include sample tracking, data entry, query management, reporting, documentation archiving, sample returns, quality control, compliance with HIPAA/GDP/GCP, deviation tracking, training, and cross-functional coordination. The role also maintains study systems and SharePoint resources, supports process improvement, and ensures accurate, timely delivery of partner milestones.

Owns end-to-end CMS healthcare data and medical record submissions, including file preparation, validation, quality assurance, portal uploads, issue triage, tracking, and compliance documentation. Coordinates submission work, partners with IT and technical teams to resolve system issues, manages secure file transfers, reports metrics and error trends, and maintains standard operating procedures. Supports CMS RADV and Part C improper payment audits while ensuring accurate, timely, and compliant submissions.

Supports office and workplace operations, including supplies, facilities, vendors, visitors, meetings, events, onboarding, and employee engagement. Handles financial administration such as expenses, invoices, purchasing, corporate cards, payments, renewals, and accounts payable. Provides executive support, maintains records, improves processes, and manages cross-functional operational projects in a fast-growing technical startup.

Oversee clinical trial operations, budgets, CRO and vendor relationships, contracts, invoices, change orders, purchase orders, and TMF quality. Partner with Finance, Legal, CMC, and preclinical teams to ensure trials meet timelines, budgets, GCP requirements, and quality standards. Monitor vendor performance, identify operational and financial risks, support inspection readiness, and train new team members on internal processes.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Own accounts payable, invoicing, collections support, wire transfer preparation, vendor payment inquiries, financial record maintenance, process improvements, equity issuance support, and payroll cycles across Shaper Capital and its portfolio companies. The role requires strong spreadsheet and accounting systems skills, meticulous execution, rapid learning, clear communication, and comfort in fast-paced startup environments.

Partner with business and technology teams to build analytics, dashboards, and data pipelines for private markets and credit. Write and optimize complex SQL, contribute to Python-based data pipelines, improve data quality, automate workflows, and apply AI/LLMs to enhance reporting and analytics.

Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Support daily operations of a shared biotech laboratory: maintain equipment and utilities, manage inventories and hazardous waste, assist onboarding/offboarding, implement safety and SOPs, provide resident customer service, and support site EHS and community activities.

Supports product managers and cross-functional teams in delivering clinical and value-based care features from ideation through release. Responsibilities include portfolio analysis, dependency coordination, alpha and beta readiness, outcome measurement, governance, AI-enabled productivity, process improvement, and leadership decision support. The role helps improve product operating practices across the athenaOne portfolio while applying healthcare technology, clinical workflow, analytics, agile, and AI expertise.

Manage all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash and negotiable instrument audits, BSA/compliance tasks, new account documentation review, routine cash drawer reconciliation, and customer-facing transactional and sales duties (account openings, loan applications, deposits, and monetary transactions). Ensure security, quality control, and adherence to bank policies.

Research and resolve complex retroactive Medicare enrollment and payment corrections using CMS guidance and applicable regulations. Submit MARx, MAPD Help Desk, and eRPT transactions; monitor aging, risks, trends, and capacity; coordinate claims, pharmacy, billing, subsidy, notification, and ID-card remediation. Build repeatable operational tooling, maintain audit-ready case records, analyze root causes, and collaborate with Enrollment, Compliance, Product, Engineering, and other stakeholders.

Provides strategic and operational leadership for global clinical trials, overseeing study teams, CROs, vendors, budgets, timelines, quality, risk mitigation, and regulatory compliance. Leads trial planning, execution, closeout, inspection readiness, and cross-functional decision-making. Contributes to clinical development plans and protocol design, drives process improvements, and supports governance activities. The role requires pharmaceutical or biotech clinical operations experience, including oncology trials, with up to 20% travel.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Manage daily branch operations including cash vault and ATM custody, cash forecasting, auditing negotiable instruments and drawers, ensuring compliance and BSA filings, reviewing complex new-account documentation, servicing customers with account openings, loan applications, transactions, and safe deposit access, and performing sales referrals and routine operational troubleshooting.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Provides operational leadership for global Phase II/III oncology clinical trials, overseeing clinical operations teams, CROs, vendors, budgets, timelines, quality, and inspection readiness. Leads study planning and execution, risk mitigation, TMF oversight, regulatory inspection preparation, outsourcing strategy, and cross-functional collaboration. Manages and mentors CTMs, CRAs, and other clinical operations staff while driving process improvement and compliance with GCP, ICH guidelines, and applicable regulations.