Top Operations Associate Jobs in Boston, MA

Run outbound SMS and email outreach, manage inbound patient conversations, maintain data hygiene and compliance, track performance and conversions, and collaborate with Growth, Ops, Marketing, and Support to optimize lifecycle flows and testing.

Lead integration and execution of complex preclinical development and regulatory plans. Maintain integrated project plans, manage budgets and CRO relationships, track deliverables, produce status and risk reports, support worldwide nonclinical regulatory submissions, mentor and manage direct reports, and present program updates to senior management.

Lead day-to-day execution of the Predictions product across Basketball, Soccer, and Baseball. Launch timely prediction markets, coordinate cross-functional go-to-market campaigns, manage on-site merchandising and game-day operations, respond to live events, and use performance data to refine strategies. Maintain centralized planning and scale prediction-market capabilities.

Support sales productivity and CRM administration by managing Salesforce users, reports, dashboards, and data quality. Assist with forecasting, pipeline reporting, KPI tracking, and cross-functional projects. Provide ad hoc analysis, troubleshoot CRM issues, document and improve sales processes, and support integrations to drive revenue operations efficiency.

Own and improve driver supply quality programs for Curri's top customers. Manage external BPO team, build SOPs and training, investigate root causes with Growth, track metrics using spreadsheets and SQL, and drive measurable improvements in account delivery quality.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Support Salesforce administration, CRM data quality, and sales operations reporting. Build reports/dashboards, assist forecasting and pipeline tracking, troubleshoot user issues, and collaborate with Sales, Marketing, Finance, and Account Management to improve processes and integrations.

Maintain branch operations including cash vault and ATM custody, cash drawer and negotiable instrument audits, compliance (BSA) and security processes, new account documentation review, transactional servicing, basic sales/referrals, loan and deposit processing, and safe deposit assistance. Perform quality control, balancing, and customer service duties.

Own end-to-end logistics for Garners multi-day Tier 1 events: venue and vendor management, rooming, transportation, budgets, onsite execution, production schedules, and post-event reconciliation. Manage RFPs and contracts, coordinate vendors and stakeholders, build event plans in Asana, and serve as the operational lead onsite. Travel up to 50% required.

Support and optimize the sales organization by owning territory planning, quota modeling, and compensation administration. Drive process improvements, handle inbound ops requests, and partner cross-functionally with Finance, HR, Marketing, and Customer Success to align data, definitions, and planning cycles. Maintain systems and provide clarity to sales reps and leaders to improve forecast accuracy and sales efficiency.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.

Lead data-driven analyses and cross-functional operational initiatives to improve patient conversion, provider utilization, and operational efficiency. Build reporting infrastructure and dashboards with Product and Data, define metrics, and partner across Operations, Clinical, Finance, and Commercial to implement and measure process improvements and scalable insights.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Partner with Institutional senior leadership to structure ambiguous strategic problems, build quantitative business cases and financial models, translate data into executive recommendations, design experiments to validate hypotheses, drive implementation end-to-end, and improve processes, frameworks, and operational tooling to shape product and go-to-market strategy.

Lead and support global advanced therapy clinical trials ensuring GCP/ICH compliance. Manage CRO relationships, budgets, timelines, risk mitigation, and cross-functional deliverables. Contribute to regulatory filings, mentor team members, define staffing and talent needs, and interact with senior management to align trial objectives with company goals.

Laboratory-based role supporting analytical technical operations: operate and maintain chromatography and molecular/biophysical instrumentation, prepare and analyze samples, perform data review and troubleshooting, collaborate on method optimization, document experiments, and support lab automation and continuous improvement projects.

Support analytical technical development by operating and troubleshooting instrumentation (HPLC, plate readers, liquid handlers), preparing samples, executing and analyzing assays, performing peer data review, enabling high-throughput workflows, aiding method development, executing improvement projects, collaborating with process development, and maintaining accurate documentation.

Lead commercial reporting and operations for Commercial organization: build and maintain dashboards and Executive reports, manage contracted analysts, administer Tableau, partner with cross-functional teams (Sales Effectiveness, Patient Services, Data Management, Site Readiness), set reporting standards, manage delivery schedules, and support Veeva/CRM alignment and data stewardship.

Support environmental compliance, due diligence, and remediation projects. Prepare permits, technical reports, and regulatory documentation. Conduct air quality analyses, emissions inventories, Phase I ESAs, and fieldwork (sampling, drilling oversight, remedial monitoring). Analyze environmental data, manage project tasks within scope/schedule/budget, and collaborate with project managers to deliver client deliverables.

As an Ad Operations Associate, you'll manage digital ad campaigns, ensure quality control, and collaborate with teams on campaign launches.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Lead US People Operations delivering compliant, well-documented employee lifecycle administration (onboarding, changes, offboarding), maintain Workday/TriNet data quality, support payroll/benefits/I-9 coordination, localize global P&O programs, guide managers on employee relations, and drive process standardization and automation.

Lead GxP documentation and electronic lab systems support at the manufacturing center, overseeing SOPs/WIs/batch records, eQMS deviation/CAPA/change control, LIMS/MES/Tulip/electronic training, data reviews, KPI monitoring, process improvements, and management of a team.

Perform high-volume fund accounting operations and reviews including expense allocations, capital account statements, distribution notices, cashflow processing, report generation, system uploads, and data reconciliations. Maintain documentation standards, respond to client queries, support ad hoc requests, and participate in continuous improvement projects across multiple funds.