Top Operations Associate Jobs in Boston, MA

Supports analytical development and testing for mRNA and LNP formulations. Responsibilities include analyzing samples using cell-based assays, ELISA, RT-PCR, LC-MS, and other methods; developing analytical techniques; interpreting data statistically; and supporting screening, optimization, and scale-up in mRNA and LNP process development.

Leads analytical method development and physical characterization of mRNA and LNP therapeutics. Analyzes data to guide process screening, optimization, scale-up, and identification of critical process parameters and material attributes. Troubleshoots experimental challenges, evaluates analytical technologies, collaborates across CMC functions and CROs, maintains laboratory documentation, and mentors junior scientists. The role requires laboratory experimentation, strong analytical development expertise, and experience with nucleic acid or biologics products.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions and execution. The role requires strong SQL or Python skills, independent problem-solving, persuasive communication, and ownership of ambiguous, high-impact initiatives.

Own the analytical function for a business area such as growth, product, AI and automation, or strategic partnerships. Define business questions and metrics, build reports, analyze data, design experiments, and deliver insights that influence decisions and key performance indicators. Partner with product, growth, finance, and operations leaders to communicate recommendations and drive initiatives through execution.

The Revenue Operations Associate manages and improves revenue processes across Sales, Account Management, Support, Finance, Marketing, and partner operations. Responsibilities include administering Salesforce and Outreach, building automations, maintaining KPI dashboards, calculating commissions, analyzing costs and pipeline health, supporting forecasting and targets, improving data integrity, and conducting analysis on productivity, campaigns, churn, and retention.

Conduct analytical testing and data analysis in a laboratory-based technical operations role supporting biopharmaceutical process development. Operate and maintain HPLCs, plate readers, liquid handlers, and other instrumentation; troubleshoot equipment and analytical results; perform peer data review; support method development and high-throughput workflows; collaborate with process development and digital teams; execute laboratory improvement projects; and maintain accurate experimental documentation.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

Supports implementation, configuration, maintenance, and optimization of distribution management systems for electric control centers. Works with DMS, SCADA, DER dispatch, grid modernization, and advanced distribution applications. Collaborates across engineering, operations, IT, telecommunications, regulatory, and other teams; supports technology evaluations, procurement, engineering models, reporting, and stakeholder engagement. Requires occasional travel and may support control room operations during weekends or off-hours.

Manage and reconcile 401(k) transactions, participant account data, securities trades, corporate actions, distributions, and cash and fund activity. Resolve complex recordkeeping errors and escalations, maintain accurate ledgers, document procedures, support Operations teams, and improve scalable workflows. The role requires 2–3 years of 401(k) operations experience, strong attention to detail, communication skills, and familiarity with Excel or SQL for data reconciliation.

Leads daily passenger vessel operations, marine personnel, crew development, safety and regulatory compliance. Serves as a rotational Captain, supports vessel maintenance and capital projects, manages scheduling and payroll administration, and resolves guest concerns. The role requires a 100-Ton U.S. Coast Guard Captain’s License, extensive marine experience, Captain and crew leadership experience, vessel operations knowledge, and Microsoft Office proficiency.

Provides legal support for commercial energy projects from development through operations, including drafting and negotiating contracts, managing grants and tax credits, developing scalable contract processes, maintaining intercompany agreements, and overseeing corporate entity matters. Partners with commercial, finance, tax, and internal teams while advising on complex transactions, compliance, and business risks. The role requires at least 10 years of transactional legal experience, a JD, and active state bar membership.

Leads global pharmaceutical logistics operations for small-molecule and biologics products, including temperature-controlled shipments, site-to-site movement, 3PL and carrier management, import/export compliance, and distribution. Develops logistics network strategies, oversees logistics service providers, manages continuous improvement and cross-functional projects, supports product launches, and ensures Good Distribution Practice compliance across internal, external, and contract manufacturing networks.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Manages architectural design for Harvard Business School capital and improvement projects through design development, coordinating consultants, vendors, standards, budgets, interiors, and project documentation. Leads the development and governance of a BIM program integrated with the MRI CenterStone CAFM system, including data standards, vendor oversight, closeout records, and long-term maintenance. Collaborates with faculty, staff, planners, architects, and technical consultants while supporting campus space and design initiatives.

Leads accounting operations, including accounts payable, procurement, vendor management, fixed assets, expenses, equity operations, tax reporting, compliance, internal controls, and audit support. Oversees accounting operations staff, reporting, forecasting, and procure-to-pay processes while ensuring GAAP and regulatory compliance. Drives automation, process improvements, month-end close enhancements, and team development. The role requires on-site work in Waltham, Massachusetts.

Provides in-house legal and regulatory counsel for mortgage servicing operations. Researches federal and state requirements, interprets RESPA, TILA, investor rules, and regulatory changes, and develops compliant servicing documents, forms, and borrower communications. Partners with operations, product, technology, and compliance teams to implement regulatory updates, resolve servicing questions, manage legal risk, and support business objectives.

Analyze sales data, produce pipeline and performance reports, develop dashboards, monitor KPIs, support forecasting, maintain CRM data integrity, and provide insights to sales leadership. Collaborate with marketing, finance, and product teams on lead quality, revenue, commission reporting, and strategic sales planning.

Leads strategic site engagement across clinical programs and studies, representing investigator and site perspectives in feasibility, site selection, recruitment, retention, execution, and close-out decisions. Builds cross-functional alignment, maintains external site relationships, translates operational intelligence into recommendations, identifies risks and opportunities, and drives improvements that reduce site burden and enhance quality, timelines, efficiency, cost, and the overall clinical trial experience.

Supports the payment lifecycle for expert contributors by managing payment support tickets, investigating discrepancies, resolving disputes, and communicating with contributors. Audits payment data and complex incentive structures, builds SQL queries, scripts, automations, and dashboards, and collaborates with Finance, Operations, Delivery, and Engineering. The role also supports payment compliance, data traceability, workflow improvements, and audit requirements.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Supports consulting projects for pharmaceutical and biotech clients focused on Gross-to-Net, government pricing, rebates, discounts, contract analysis, compliance, and Fair Market Value. Builds pricing models and analyses using Excel, data analysis, and financial modeling. Collaborates with project teams, develops client relationships, prepares insights, and contributes to pricing program implementation. Requires strong critical thinking, communication, organization, and willingness to travel 25–50% or more.

Serve as an operations consulting generalist focused on payer back-office strategy, technology, and operations. Analyze complex operational problems, develop solutions, mentor junior staff, build client relationships, and apply data, automation, and AI-driven insights to improve efficiency and drive program implementation and market expansion.

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Supports daily operations of a shared biotechnology laboratory, including facility maintenance, equipment installation and calibration, decontamination, inventory and ordering, resident onboarding, safety programs, hazardous waste management, chemical inventory, and SOP maintenance. Provides customer service to resident companies, supports community activities, and participates in occasional on-call coverage, events, and travel to other BioLabs locations.