Top Operations Associate Jobs in Boston, MA

Maintain and analyze Americas Private Equity portfolio company financial data, manage recurring data collection and quality controls, develop SQL/data transformation logic and lightweight automation, produce quarterly performance reporting and LP deliverables, operate the internal data platform (Chronograph), and collaborate with deal teams and global stakeholders to support portfolio monitoring and analytics.

The AI Operations Associate monitors AI-driven workflows, investigates incidents, supports operational controls, and recommends improvements to maintain workflow reliability and safety in finance environments.

Supports clinical study startup, site management, and live-study monitoring for at-home EEG deployments. Responsibilities include coordinating with research sites and project teams, training sites on devices and protocols, monitoring timelines and quality, maintaining GCP and ICH compliance, resolving operational issues, and providing site feedback to improve devices and workflows. The role is fully remote in the U.S. with up to 5% travel.

Coordinate and manage digital and in-person events including webinars and LinkedIn Live; set up webinars, send promotional emails, manage Zoom/Restream, coordinate marketing assets, maintain email lists, and ensure smooth event execution and engagement.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

Support and scale people operations by owning onboarding/offboarding, staff support (benefits, payroll, policies), managing HR vendors, tracking contracts and compliance, coordinating reviews, handling visa sponsorship processes, and, at the Manager level, designing HR processes, driving strategic HR decisions, and mentoring staff.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.

Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.

Support on-site lab and trial operations for in-person uplift studies: proctor participants, manage devices and inventory, run cell viability, fluorescence, and colorimetric assays, prepare samples for sequencing, maintain lab and office facilities, handle waste disposal, set up participant devices, document workflows, and flag operational risks.

Support day-to-day operations across customer success, tool and process management, and automation. Help onboard and assist students, maintain CRM workflows (Zapier integrations), communicate clearly, and improve operational processes in a fast-paced remote startup.

Support day-to-day sales operations including retail onboarding, account setup, pricing and sales rules, invoice validation, feature adoption (Marketplace, VMI, BillPay), CRM and reporting hygiene, brand/marketplace content maintenance, promotions support, issue resolution, and cross-functional coordination to ensure data integrity and operational continuity.

Investigate card, ACH, and mobile deposit disputes per Reg E, Mastercard and NACHA rules; manage chargeback lifecycle; detect and mitigate fraud through transaction analysis; document audit-ready investigative summaries; and work with AI and other technologies to improve processes within a collaborative operations team.

Support day-to-day operations for a mission-driven organization by maintaining documentation, coordinating schedules and communications, following SOPs, tracking program and clinical activities, assisting special projects and workforce tasks, and identifying process improvements while working remotely and collaboratively.

Lead integration and execution of complex preclinical development and regulatory plans. Maintain integrated project plans, manage budgets and CRO relationships, track deliverables, produce status and risk reports, support worldwide nonclinical regulatory submissions, mentor and manage direct reports, and present program updates to senior management.

Execute end-to-end risk-based operational and compliance audits (scoping, testing, reporting, remediation validation). Identify control gaps, perform root cause analysis, draft actionable recommendations, manage audit requests and stakeholders, validate remediation, and partner with Operations, Compliance, Risk, Finance, and Legal while maintaining third-line independence.

Work with executive and operations leaders to drive growth and performance through financial modeling, forecasting, business cases, cross-functional project leadership, data analysis, and executive communications.

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Support day-to-day PBM data operations including eligibility, accumulator, and claims extract file feeds. Monitor and troubleshoot file feeds and third‑party integrations, collaborate with engineering and client teams, maintain documentation and internal controls, and assist during peak seasons to ensure timely, accurate data delivery.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.

Support Brand, Marketing Strategy, and Communications operations by coordinating cross-functional project execution, maintaining digital asset library, ensuring brand consistency, managing budgeting/contracts/POs/SOWs, handling vendor onboarding and event/logistics needs, and providing program management support to streamline workflows.

Process commercial insurance policy transactions accurately and timely, review and analyze policy data, identify and escalate issues, build relationships with agents and internal customers, communicate across channels, collaborate with teams, and contribute to department goals while supporting Arbella's values and providing excellent customer service.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

The role involves supporting daily lab operations, maintaining inventories, coordinating schedules, and ensuring documentation for reproducibility in a fast-paced scientific environment.

Lead research operations for CEPR, managing staffing allocation, recruitment/onboarding, compliance (IRB/data use agreements), operational systems and SOPs, and talent development. Develop workflows, maintain compliance calendar, coordinate computing needs, and support project directors to ensure appropriately resourced, documented, and scalable research operations.