Top Operations Associate Jobs in Boston, MA

Support and improve company operations by building and running processes, onboarding team members and clients, troubleshooting tools (Slack, Notion, Airtable), assisting with email automation, contracts, and payments, and proactively identifying efficiencies to increase speed and quality.

Lead payer operations transformation projects in health services: analyze complex data, develop performance metrics, optimize processes, engage stakeholders, support operations strategy and resource management, conduct market research, mentor team members, and drive operational excellence to improve service delivery and client outcomes.

Support donor systems and revenue channels by maintaining data syncs and ETL processes, managing CRM administration, building reports and extracts, troubleshooting integrations, handling data hygiene (duplicates, batches), and documenting data flows to ensure accurate fundraising and reconciliation.

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

The Operations Associate/Coordinator manages maintenance jobs lifecycle, coordinating between clients and vendors, handling documentation, and ensuring compliance and job completion.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Coordinate interviews and candidate communications across time zones; maintain ATS records (Greenhouse); assist sourcing, onboarding, benefits enrollment, HR compliance documentation, employee engagement events, recognition programs, and ad hoc people operations projects.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Perform on-site unit preparation, inspections, and quality checks to ensure apartments are guest-ready. Troubleshoot in-field issues (WiFi, locks, minor repairs), assemble furniture, manage keys and storage, capture check-in media, and coordinate between field teams, operations leadership, and customer experience to maintain high operational standards.

The Associate Director will manage global operations, partnerships, and programs, overseeing budgets, staff, and communications, while representing Berklee globally.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

The Operations Associate processes insurance policy transactions, provides excellent customer service, collaborates with internal teams, and manages workload efficiently.

The Operations Associate will conduct training for new employees, provide cross-departmental support, master internal tools, and improve workflows.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Support event operations and fan experience by greeting guests, assisting with event setup/breakdown, monitoring site operations, completing CMMS reports, and providing post‑event recaps and customer service.

Support operational execution of investment transactions and ensure accurate fund-level reporting. Maintain investment records, reconcile capital and valuation activity, coordinate with investment, legal, auditors, and service providers, and support quarterly/annual valuation and audit processes. Improve procedures, participate in system implementations, and gather valuation and portfolio company financial data to ensure consistency between valuation models and fund records.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

Lead branch operations supporting the Executive Director: oversee wellness, aquatics, membership, childcare and program quality; manage budgets and revenue growth; recruit, train, and develop staff; build community partnerships; support fundraising and ensure policy, safety, and regulatory compliance. Act as ED in their absence.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Support Global Private Wealth marketing by developing, editing, and coordinating thought leadership and marketing content. Manage end-to-end content workflows, editorial calendars, review cycles, version control, and content inventories. Improve content operations through documented SOPs, collaboration tools, automation, and AI-enabled capabilities. Prepare and repurpose assets for digital channels, coordinate publication and distribution, and work with stakeholders including legal, compliance, sales, and investment teams to ensure timely, compliant, high-quality content delivery.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Lead the intake and administrative phase of risk adjustment external audits, managing document triage, classification, encounter splitting, eligibility validation, and QA. Supervise day-to-day document work, partner with technical teams, refine AI-enabled document extraction, produce metrics and reports using SQL/Looker/BI tools, and maintain SOPs while supporting end-to-end audit program operations.