Top Operations Associate Jobs in Boston, MA

Processes high-volume investment operations cases, including account updates, asset transfers, ACH disputes, rollovers, account reviews, and legal levy inquiries. Supports account security investigations, verifies documentation, resolves customer issues, and protects against fraud. Communicates with customers, collaborates with Advisors, Risk, and other teams, and helps improve operational workflows. Flexible availability may include evenings, weekends, and holidays.

Oversee end-to-end operations for nonclinical toxicology and safety pharmacology studies conducted by CROs. Responsibilities include forecasting, budgeting, statements of work, protocol and report reviews, compound shipments, data flow, quality and regulatory compliance, deliverable tracking, cross-functional coordination, and portfolio calendar management. The role supports pharmaceutical development programs and requires expertise in toxicology, pharmacology, ADME/DMPK, CRO management, scientific data systems, and global regulatory requirements.

Supports hedge fund clients across middle- and back-office operations, including trade support, reconciliations, wire processing, cash management, settlement issues, and payment confirmation. Serves as a liaison among clients, prime brokers, counterparties, and internal teams. Reviews work, researches reconciliation exceptions, manages operational reporting, and trains operations staff across multiple investment products.

Review and interpret behavioral health documentation and coding review results (ICD-10-CM, CPT, HCPCS), provide clear, actionable education to providers via support channels, identify and correct incorrect findings, contribute to provider education and knowledge base content, and advise cross-functional teams on coding trends and tooling improvements.

Supports financial compliance operations in a life sciences company by auditing healthcare professional spend, verifying transparency-reporting data, maintaining internal controls, reviewing expenses, preparing regulatory documentation, and tracking compliance initiatives. The role focuses on Open Payments and Sunshine Act reporting, aggregate spend analysis, risk mitigation, and translating financial data into actionable compliance guidance.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; generate insights; communicate recommendations; and drive decisions and outcomes with cross-functional stakeholders. The role requires strong analytical thinking, independent data skills, persuasive communication, and ownership of ambiguous problems.

Own end-to-end analytics for a business area such as growth, product, AI, or partnerships. Define business questions and metrics, build reports, conduct analyses and experiments, generate actionable insights, and influence product, growth, finance, and operations decisions. The role requires independent data work, first-principles problem solving, clear communication, and ownership of ambiguous initiatives through execution.

Own end-to-end analytics for a business unit across growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; translate findings into recommendations; influence stakeholders; and drive execution toward measurable business outcomes. The role requires first-principles problem solving, strong communication, independent data work, and comfort with SQL or Python.

Owns end-to-end business operations and analytics for growth, product, AI and automation, or strategic partnerships. Responsibilities include defining business problems, establishing metrics, building reports, conducting analyses, designing experiments, communicating insights, influencing leadership decisions, and driving initiatives through execution. Requires strong analytical, problem-solving, communication, and ownership skills, with proficiency in SQL or Python and experience in consulting, investment banking, or a high-growth technology company.

Leads clinical trial feasibility and study start-up strategy, timelines, site and investigator selection, CRO and vendor coordination, reporting, and risk management. Develops study-specific plans, questionnaires, SOPs, charters, and performance metrics while collaborating with Clinical Operations, MSLs, study teams, and trial sites. Mentors team members, supports innovative feasibility processes, oversees budgets and KPIs, and may manage direct reports.

Lead and manage cross-firm AI in Operations program initiatives: develop strategic plans, apply structured problem-solving and design thinking, support multiple workstreams, engage senior stakeholders, standardize AI use cases, and drive scaling and reimagination of AI capabilities across operations.

Manage day-to-day lab operations, safety compliance, and inventory/procurement. Support mammalian and microbial culture workflows, equipment maintenance, EHS interactions, shipping/MTA handling, routine lab tasks, and process improvements. Provide occasional on-call emergency response.

Supports daily operational processes, materials management, workflow development, quality checks, vendor relationships, and audit documentation. Designs and improves processes, tracks issues and projects, develops user and system management protocols, and uses healthcare data analytics to drive operational improvements. The role also coordinates cross-functional work, prepares reporting and training resources, and presents operational matters to management.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Conduct market, customer, competitor, and partner research; synthesize strategic recommendations; support financial modeling, reporting, operational processes, customer success, partner relations, product demos, onboarding, and fundraising. Collaborate closely with operations leadership and founders on high-impact company initiatives in an in-person startup environment.

Leads promotional review committee operations for a pharmaceutical therapeutic area, ensuring compliant and efficient content approvals. Partners with Marketing and stakeholders on planning, forecasting, timelines, escalations, risk frameworks, and claims libraries. Reports performance metrics and KPIs to executive leadership, drives continuous process improvement, manages PRC coordination, and delivers training to stakeholders and review teams. Requires pharmaceutical or biotech experience, promotional material review expertise, launch experience, and Veeva Vault PromoMats proficiency.

Leads financial services consulting engagements from proposal and scoping through implementation, adoption, and handoff. Owns client outcomes, delivery quality, staffing, budgets, risks, and engagement economics while directing multidisciplinary business and technology pods. Shapes AI-enabled operational improvements, manages backlogs and iterative delivery, builds senior client relationships, oversees governance and compliance, coaches team members, supports recruiting and practice growth, and develops reusable offerings.

Supports payer modernization and health services consulting engagements by analyzing operational challenges, optimizing processes, applying business analytics, engaging stakeholders, implementing quality standards, and guiding transformation initiatives. Develops operational support frameworks, conducts market research, manages change, and advises clients on improving service delivery and business performance while mentoring junior team members.

Process corporate actions including mergers, spinoffs, distributions, tenders, and reorganizations. Support self-clearing, clearance, settlement, asset servicing, position reconciliation, and ledger booking. Investigate data quality and booking issues while partnering with engineering, product, and compliance to establish accurate operational processes and controls.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.

Leads strategic performance improvement and transformation initiatives across Alastin. Partners with senior leaders to identify business challenges, analyze operations and processes, build business cases, manage complex project plans, and coordinate cross-functional teams. Delivers executive communications, secures organizational buy-in, tracks performance metrics, and drives measurable commercial and operational outcomes across a matrixed organization.

Build and manage healthcare data and machine learning pipelines using Python and SQL. Responsibilities include feature engineering, data modeling, schema design, integrating new data sources, documenting and versioning code, scaling pipelines, managing client data SLAs, and collaborating with data scientists, project managers, clients, and healthcare stakeholders.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Leads the design, operation, and continuous improvement of enterprise information security infrastructure. Responsibilities include endpoint and cloud security, vulnerability management, identity threat protection, OT security, incident response, security monitoring, data security, security automation, architecture reviews, and third-party MDR oversight. The role also develops security standards and hardening baselines while integrating AI and automation across security operations.