Strategy & Business Operations Associate

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.

We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.

We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history -– we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.

The Strategy and Business Operations Team sits within the Office of the CEO, and works closely with SentiLink’s leadership team to drive strategic initiatives, streamline business operations, and support decision-making at the highest levels of the organization. As a Strategy and Business Operations Associate, you will support high-priority strategic projects across the business and help to grow and manage the operational processes via which SentiLink runs and evaluates the business. 

This role is ideal for a highly analytical, organized, and results-driven individual with a proven track record of managing major cross-functional initiatives.

• Special Projects: Work on ad-hoc projects as directed by the CEO, supporting and collaborating with a wide range of functions (e.g. Go-To-Market, Finance, Product) depending on business needs.

• Operating Cadences: Support and elevate SentiLink’s annual planning process, monthly business reviews, ongoing goal-tracking, and other business cadences.

• KPIs: Manage, improve, and track business KPIs that give insight into company-wide progress and execution. 

• Board & Executive Support: Prepare materials for board meetings, executive presentations, and other high-level communications.

• 3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm (bonus if the role had an analytical focus), MBA a plus 

• Strong analytical & communication skills, comfortable with ambiguity and context-switching, a quick learner, drives work independently

• Strong organizational skills, experience leading complex projects with limited guidance 

• Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity

• High-level communication skills

• Exceptional interpersonal skills

• Ability to present ideas in a clear, user-friendly way

• Attention to detail

• Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus

• Candidates must be legally authorized to work in the United States and must live in the United States

• $170,000/year - $210,000/year

• Employer paid group health insurance for you and your dependents

• 401(k) plan with employer match (or equivalent for non US-based roles)

• Flexible paid time off

• Regular company-wide in-person events

• Home office stipend, and more!

• Follow Through

• Deep Understanding

• Whatever It Takes

• Do Something Smart