Top Operations Jobs in Boston, MA

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Provide day-to-day operational support at the Norwell MA headquarters, using strong communication, problem-solving, and customer-focused skills. Handle conversations tactfully, maintain high energy and professionalism across email, phone, and face-to-face interactions, and ensure accuracy and attention to detail in a fast-paced environment.

Oversee branch operations for timely, compliant delivery of home medical equipment. Manage logistics, inventory, staff hiring/training, regulatory adherence, customer and clinical relationships, root-cause analysis, and on-call/responsive patient support.

Support claims team by handling customer inquiries, processing payments and expenses, maintaining claim records, preparing reports, managing mail and documents, and assisting with financial controls and reconciliations.

Manage all operational elements of a small-to-mid banking branch: cash vault and ATM custody, audits, compliance/BSA filing, review complex new-account documentation, process transactions, open accounts and take loan applications, assist customers, and perform routine operational quality control.

The Strategic Operations Manager will oversee business unit operations, support strategic projects for growth, and partner with leadership to drive initiatives from analysis to execution.

As an Integration Operations Analyst, you will monitor EHR integrations, troubleshoot issues, maintain documentation, and ensure smooth data flow and integrity across systems, significantly impacting healthcare delivery.

The Associate Director, AI Operations & Enablement will lead AI strategy execution, education, tool and vendor management, and promote AI adoption across the organization, collaborating with various stakeholders to drive measurable impact.

The Operations Analyst role supports client operational processes like onboarding, billing, and account maintenance, while ensuring efficiency and accuracy in financial operations.

The Operations Analyst role involves trade settlement, portfolio reconciliation, and corporate actions. It supports operational processes and emphasizes detail orientation, problem-solving, and process improvement.

The Sr Grants and Operations Manager oversees financial and programmatic activities, ensuring compliance and communication among key stakeholders, and managing financial reporting and documentation for grant funding.

The Associate Director leads Neuroscience Operations, collaborates cross-functionally to deliver insights and reports, and drives strategic projects for business success.

Strategy and Operations Consultants help organizations implement strategic initiatives through data-driven decision making, process improvements, and operational transformations, while collaborating with clients across various business functions.

Provide front-office operational support for Liquid Alternatives derivatives trading, managing pre-trade and post-trade processes, reference data, trade booking/validation, lifecycle events, and coordination with desks, counterparties, and middle-office to scale OTC and listed derivative capabilities.

The Operations Project Manager manages wellness operations projects, coordinating across product development, supply chain, and vendor management to ensure timely execution and efficiency in processes.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Manage deal desk and quote-to-cash processes, maintain CRM hygiene (HubSpot), own territory/account assignments, analyze sales data, optimize processes and tools, document SOPs, and partner with Sales, Finance, and Legal to accelerate deals.

Review, approve, and maintain client accounts across the broker-dealer platform, ensuring documentation, regulatory, and control requirements are met. Supervise account exceptions as a Series 24 principal, manage complex account structures and lifecycle events, support advisor-facing servicing, coordinate transfers and cashiering, improve workflows with Salesforce and AI tools, and maintain audit-ready documentation and controls.

Lead Revenue Operations and Business Operations team to own systems, data, analytics, processes, and AI-enabled automation. Drive GTM systems architecture, reporting, forecasting, vendor selection, and cross-functional operational transformation to scale the business.

Lead client operations strategy and service delivery to improve client satisfaction and operational efficiency. Ensure regulatory compliance, collaborate with cross-functional teams to resolve complex issues, analyze client feedback and data to drive continuous improvement, and provide guidance to internal teams.

Provide primary onsite and remote IT support, resolve escalations, manage ITIL service operations, administer SharePoint Online, coordinate deployments, support desktop imaging and cloud infrastructure, train staff, and maintain IT operational documentation.

Support centralized receipt, sorting and delivery of customer mail and packages using high-speed equipment. Perform package reconciliation, prepare outbound shipments, ensure compliance with check and stock acceptance rules, liaise across business units, use Fidelity and inbound applications and MS Office, prioritize tasks, and maintain accuracy in a risk-controlled environment.

The Labeling Operations Specialist will review and process labeling change requests, ensure compliance with global regulations, and support cross-functional teams with labeling strategies.

Manage administration of global sales quotas and sales compensation systems (Xactly/Incent). Maintain quota files, territory management, Salesforce reporting, inboxes, and perform monthly/quarterly bookings, performance analysis, ad hoc reporting, and stakeholder liaison for compensation and operations.