Top Operations Jobs in Boston, MA

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.

Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.

Lead RevOps for B2B growth: translate goals into forecasts, models, incentives, and dashboards. Partner with Sales to analyze funnel performance, reconcile top-down and bottom-up forecasts, run pipeline reviews, and improve coverage, capacity, and data quality using spreadsheets, CRM data, and BI tools.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

The US REFS Cluster/Site Head oversees campus operations, ensuring strategic planning, financial management, and facility services meet Novartis standards. Responsibilities include stakeholder management, compliance, and leading a large team for optimal performance.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Temporary role supporting development operations: enter and reconcile gifts in DonorPerfect, prepare gift reports, manage scholarship documentation, assist donor acknowledgments, support data quality and CRM migration tasks, and maintain contact reporting for the President's Office.

The Operations Quality & Continuous Improvement Supervisor will lead continuous improvement initiatives, supervise quality department employees, and ensure compliance with quality guidelines at the plant. They will enhance operational practices while mentoring staff, managing documentation, and collaborating with plant leadership to optimize performance and safety.

Provide front-desk coverage and a welcoming guest experience, coordinate interview logistics and reception scheduling, manage office supplies, kitchens, vendors, mail and packages, support executive catering and events, assist with facilities and administrative projects, and maintain office cleanliness and ambiance. Part-time, on-site role with light lifting.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.