Top Sales Operations Jobs in Boston, MA

Resolves complex Sales and Service issues, including account and contract rebuilds, revenue attribution, Salesforce and CPQ operations, systemic escalations, and product or process launches. Leads change management, develops scalable processes and controls, improves data integrity, and identifies automation opportunities. Partners with Sales, Product, Finance, Legal, Commissions, Enterprise Applications, and vendors to protect business continuity and improve revenue operations.

Analyze sales performance, forecasts, pipelines, and channels to identify efficiency and revenue-growth opportunities. Build Tableau and Salesforce dashboards, deliver insights to leadership, support sales experiments, optimize processes, administer CRM data, and manage incentive and awards reporting. Partner cross-functionally with Sales, Finance, Marketing, Technology, Analytics, and executive stakeholders while evaluating AI and other sales technology solutions.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Own the Sales analytics function, including dashboards, reporting infrastructure, quota and forecasting models, data governance, and performance analysis. Partner with senior executives on revenue, territory, headcount, and pipeline decisions. Establish analytics standards, improve data quality, mentor analysts, and coordinate with Product, Marketing, Data Engineering, and Finance to maintain accurate sales insights.

Own day-to-day Sales Operations, including process improvement, reporting, analytics, Salesforce workflows, forecasting, pipeline management, and cross-functional projects. The role ensures accurate sales data, scalable processes, actionable leadership insights, and effective automation while independently managing operational initiatives and supporting junior team members.

Own weekly sales forecasting, pipeline and performance analytics, executive reporting, and deal summaries for PTC’s solution sales organization. The role analyzes Salesforce, Clari, Power BI, and planning data to identify forecast risks, pipeline gaps, account health issues, and growth opportunities. It partners with sales leadership, finance, and operations to turn insights into actions, supports territory and quota planning, and automates recurring analytics workflows using AI tools.

Supports sales operations through forecasting, analytics, metrics, quoting, pricing, order management, invoicing, and process improvement. Collects and charts sales data to identify trends and issues, implements process and tool changes, and develops stakeholder relationships. The role requires basic analytical, statistical, communication, and problem-solving skills, along with an understanding of sales operations processes.

Supports sales forecasting, analytics, metrics, quotes, pricing, order management, invoicing, and operational processes. Collects and charts sales data to identify trends and issues, performs basic analysis, implements process and tool improvements, and develops stakeholder relationships. The role is onsite in Andover, Massachusetts and typically requires 0–2 years of experience.

Manage commercial pipeline operations from lead capture through signed agreements. Maintain Attio CRM records, build reports, research target accounts, prepare leadership briefs, support financial models and proposals, track deal reviews, and coordinate customer commitments with technical teams. Use AI tools to automate meeting notes, lead enrichment, and CRM updates. The role is based onsite in Cambridge with occasional customer and industry-event travel.

Supports global sales forecasting, planning, executive reporting, and management operating rhythms for the Digital Thread organization. Builds weekly forecast packages, evaluates ARR risks and opportunities, develops pipeline analyses and visualizations, maintains Power BI forecasting applications, improves Salesforce deal tracking, and partners with regional and solution operations teams. The role requires strong analytical storytelling, advanced Excel and PowerPoint skills, and experience with enterprise BI and CRM systems.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Supports North American sales operations through incentive compensation planning, payout reviews, revenue reporting, quota setting, forecasting, sales data quality, territory management, and predictive insights. The role partners cross-functionally with commercial sales teams, maintains sales systems, coordinates product and channel responsibility changes, and leads special projects. It requires strong analytical, financial, communication, and business-partnering skills in a remote environment.

Build and manage Salesforce and HubSpot reports, dashboards, CRM automation, lead routing, workflows, segmentation, and data processes. Support lead lifecycle management, pipeline generation, campaign performance reporting, funnel analysis, ROI tracking, and sales process integration. The role requires strong sales technology expertise and at least five years of sales operations experience in a global B2B technology company.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Own sales enablement and operations across Sales and Forward Deployed teams. Build onboarding, training, playbooks, messaging, coaching, CRM processes, pipeline reporting, forecasting, tooling, and AI-powered workflows. Partner across sales, marketing, product, and GTM engineering to improve rep productivity, deal execution, territory planning, quota setting, and compensation processes.

Leads sales operations and revenue strategy for the Law Enforcement organization. Advises senior sales executives, manages planning and forecasting, oversees pipeline health and productivity, and drives territory, capacity, quota, and headcount planning. Coordinates cross-functional initiatives, improves sales processes, and manages executive operating cadences, QBRs, forecast calls, and leadership reporting.

Supports quoting, order management, customer requests, product and service configurations, partner processes, promotions, and sales reporting for assigned accounts. Maintains account and OEM product knowledge, identifies upsell opportunities, and helps onboard new sales operations employees. Requires strong organization, communication, accuracy, urgency, and collaboration in a customer-facing IT sales environment.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Own sales strategy and operations by analyzing business health, developing performance metrics, designing coverage and forecasting models, managing territories and data hygiene, and identifying growth opportunities. The role supports executive reporting, sales process improvements, Salesforce and business-system enhancements, change management, user training, and adoption of new tools and processes across global sales teams.

Analyzes revenue data, develops forecasting models and performance dashboards, improves RevOps processes, validates data, and delivers strategic insights to sales and marketing stakeholders. The role supports business reviews, annual planning, cross-functional reporting initiatives, revenue strategy, risk mitigation, and stakeholder training while identifying operational efficiencies and growth opportunities.

Senior Sales Operations Analyst responsible for establishing sales operating cadences, improving forecasting and pipeline discipline, managing territories and account assignments, developing analytics and reporting, and optimizing Salesforce and related GTM technologies. The role partners with Sales leadership and cross-functional teams to improve seller productivity, outbound execution, data quality, automation, and revenue performance.