Top Tech Jobs & Startup Jobs in Boston, MA

Lead Flywire’s client-facing business intelligence and analytics vision. Partner with stakeholders to analyze client value, revenue, billing, payments, CRM data, and usage patterns. Design and develop customer dashboards, communicate complex insights clearly, and manage cross-functional projects with product and engineering teams. Ensure reporting solutions are secure, scalable, and integrated into a seamless user experience while supporting revenue, retention, and broader business strategy.

Manage strategic lender accounts using the Reggora platform, build trusted-advisor relationships, advise on appraisal workflows, monitor account health and adoption, conduct quarterly business reviews, and identify expansion opportunities. The role requires customer success or account management experience, data analysis skills, technical aptitude, strong communication, and the ability to manage multiple priorities independently. Residential appraisal knowledge is preferred.

Partners with Sales to advise enterprise customers on cybersecurity, identity, access, asset visibility, exposure management, and risk solutions. Leads discovery, solution design, technical demonstrations, proof-of-value and proof-of-concept engagements, customer validation, executive discussions, documentation, and technical training. Requires strong cybersecurity and enterprise networking expertise, customer-facing presales experience, and the ability to connect technical capabilities with business outcomes. Travel is typically 25–50%.

Own the full customer lifecycle for complex B2B SaaS accounts, including onboarding, adoption, renewal, expansion, and risk mitigation. Manage multi-stakeholder relationships, lead executive business reviews, demonstrate ROI, and drive retention and growth. Partner with Support, Product, Engineering, and Marketing to resolve escalations, develop customer advocates, provide feedback, and improve team playbooks. Mentor peers and use AI tools to enhance account research, reporting, and customer success workflows.

Own the end-to-end customer lifecycle for Robin’s B2B SaaS customers, including onboarding, relationship management, adoption, renewals, and expansion. Drive retention and revenue goals through account planning, usage analysis, executive business reviews, and advocacy development. Partner with Support, Product, Engineering, Sales, and Marketing to resolve issues, communicate roadmap value, and deliver customer feedback. Manage a multi-million-dollar book of national and multinational accounts.

Leads month-end close, financial reporting, reconciliations, journal review, audit preparation, statutory compliance, internal control optimization, cash management, and financial modeling. Partners with transactional finance teams, oversees workflows, improves automation, and supports strategic growth initiatives. Requires strong accounting expertise, CPA certification, ERP experience, and the ability to influence stakeholders without direct authority.

Manage a high-volume portfolio of Datadog customers, driving product adoption, retention, renewals, and growth. Build strategic customer relationships, identify usage trends and renewal risks, handle support and billing requests, negotiate upsell and cross-sell opportunities, and advise customers on effective product use. Collaborate with support, product, finance, and legal teams while communicating fluently in Spanish.

Manage a high-volume book of Datadog customers by building strategic relationships, driving product adoption, supporting retention, identifying renewal risks and growth opportunities, and advising customers on effective product use. Handle technical support escalations, billing questions, and enablement requests while collaborating with support, product, finance, and legal teams. Negotiate contract terms and pricing for upsell and cross-sell opportunities.

Product Counsel will advise product, engineering, data science, marketing, compliance, and sales teams throughout the product lifecycle. Responsibilities include counseling on regulatory compliance, privacy, intellectual property, consumer protection, AI and machine learning, data rights, platform architecture, APIs, identity and account security, and marketing. The role translates legal requirements into technical guidance, supports AI governance, monitors evolving laws, and develops scalable legal processes for a fast-paced technology company.

Partners with International go-to-market leaders on financial planning, budgeting, forecasting, headcount planning, KPI reporting, and strategic analysis. The role builds topline and expense forecasts, tracks performance against plan, evaluates unit economics such as LTV/CAC, identifies risks and efficiency opportunities, and conducts ad hoc financial modeling. It also communicates insights to cross-functional and senior leadership across Finance, Sales, Onboarding, and Marketing.

Designs and scales global manager enablement, onboarding, leadership development, coaching, and performance programs across Customer Care and Customer Success. The role establishes coaching standards, partners with senior stakeholders, develops AI-powered training and simulation tools, supports organizational and process change adoption, and measures learning impact against operational and commercial KPIs using analytics and AI. It serves as a global center of excellence for manager effectiveness and scalable talent development.

Deploys and supports autonomous mobile robotics solutions across manufacturing and customer sites. Responsibilities include installation, configuration, tuning, troubleshooting software, hardware, routers, wireless networks, and integrations; validating deployment milestones; providing customer-facing support, training, and technical presentations; and collaborating with engineering, product development, and operations teams. The role is field-based, hands-on, customer-facing, and requires extensive travel across North America and potentially Europe.

Lead the technical vision and execution of Klaviyo’s organization-wide CI/CD platform. Responsibilities include architecting deployment and rollback pipelines, setting engineering and repository standards, building scalable developer tooling, integrating AI into testing and software delivery, advising engineering teams, conducting root-cause analysis, and ensuring platform reliability. The role requires hands-on technical leadership across backend and frontend systems, infrastructure automation, testing, and high-frequency deployments.

Lead regional growth strategy for USDC by building partnerships with exchanges and OTC desks, delivering regionally compliant product initiatives, and creating AI-driven, automated growth platforms. Own experimentation frameworks, dashboards, and metrics to scale liquidity, adoption, and measurable share shift versus competing stablecoins through cross-functional execution and data-driven prioritization.