Top Tech Jobs & Startup Jobs in Boston, MA

Lead end-to-end delivery of large-scale digital programs, manage scope, schedules, risks, and change; run client and internal meetings; maintain program documentation and trackers; mentor junior PMs; implement PMO processes and continuous improvements; collaborate with channel teams to meet client goals. Must reside in Central Time and travel quarterly to Dallas.

Serve as the primary technical advisor for government accounts post-sale: lead onboarding, design and integration, execute technical account plans, deliver training, monitor usage/health, drive adoption and advocate customer needs to Product and Engineering.

Lead and manage a technical support team for SaaS products, overseeing operations, scheduling, escalations, hiring, coaching, onboarding, and performance. Drive process improvements using metrics, resolve high-impact customer issues, collaborate cross-functionally, and execute special projects to improve customer satisfaction and resolution efficiency.

Lead the design and implementation of observability, SLO/SLA frameworks, and AI-enabled infrastructure automation. Architect scalable AWS infrastructure, improve incident management and on-call practices, and drive organization-wide adoption of telemetry and reliability standards.

Senior Account Director responsible for meeting sales targets and KPIs by managing a portfolio of political, academic, and research clients. Drive new revenue through research and networking, implement strategic account plans, prepare proposals and pricing, support marketing/product rollouts, and travel regularly to meet clients and attend conferences.

Drive commercial messaging and positioning for ISV, SI, and OEM personas targeting Platform Engineering and DevOps leaders. Create sales enablement assets, competitive battlecards, pricing/packaging recommendations, and technical content. Support ~30% customer-facing activities including late-stage deals and collaborate cross-functionally to refine product-market fit and scale commercial motion.

Lead development and execution of end-to-end order-to-production and distribution processes. Own OMD tools and operator product roadmap, drive automation and process systematization, define KPIs, partner with Digital Products and UX, manage data integrity and reporting, and coordinate cross-functionally to scale order fulfillment and finished vehicle logistics.

As a Mobile Developer Support Engineer, you will provide exceptional technical support related to mobile SDKs and APIs, troubleshoot issues, maintain support resources, and assist during high-priority incidents to ensure customer satisfaction.

Manage client relationships across the campaign lifecycle: provide pre/during/post-campaign support, ensure clients use Adelaide data, coordinate reporting and custom analyses with analysts, manage campaign setup with integrations, and support AdOps implementation while communicating optimization recommendations.

Generate and qualify inbound and outbound sales opportunities for SMB construction customers. Prospect via calls, email, and LinkedIn, schedule demos for AEs, maintain CRM data, and meet activity and pipeline goals.