Top Tech Jobs & Startup Jobs in Boston, MA

Lead design execution for the Service product, prototype across fidelity levels (including production front-end), partner closely with engineering and product, design AI-driven user workflows, create scalable design systems, and conduct user research with service teams to ensure solutions solve real workflow challenges.

Manage and evolve a cloud-first end-user services team: deliver reliable support, enforce SLAs, oversee lifecycle of end-user technologies, manage vendors, report on performance, and liaise with stakeholders while mentoring staff.

Source and qualify leads for the Memfault platform, improve GTM processes, identify new channels and industries, and collaborate with sales, marketing and product to grow pipeline and convert customers. Influence brand, product, and culture in a fast-paced IoT-focused growth team.

Lead global product marketing at Magnite, shaping messaging and market adoption, mentoring a team, and driving strategic initiatives across product lifecycle, with a focus on communication and sales enablement.

As a Licensed Service Agent, you'll handle customer service inquiries, resolve issues, process policy changes, and enhance customer experiences.

The Senior Robotics Engineer will develop and maintain localization algorithms, collaborate with teams, and utilize data for functionality proofing. This role requires strong communication skills and teamwork.

As a Customer Advocate in New Business Sales, you'll engage potential customers, guide them through their journey, manage leads, demo products, and collaborate with teams to refine solutions, focusing on building relationships and achieving sales objectives.

Responsible for fabricating and assembling airframes for unmanned aerial systems, modifying components, conducting quality tests, and collaborating with engineers.

Lead cross-functional efforts to ensure client support meets or exceeds expectations. Manage escalations, align Sales/CS with Support, standardize reporting and metrics, recommend process improvements, and use data-driven insights to improve customer experience and meet SLAs.

Lead and develop a high-performing sales team for new account acquisition and expansion, while collaborating with multiple departments and improving operational excellence.