Top Tech Jobs & Startup Jobs in Boston, MA

Respond to customer inquiries via phone, email, and chat; troubleshoot issues; document interactions; collaborate with teams to resolve concerns; and participate in training to maintain product knowledge and service quality.

Provide remote administrative support to executives: manage schedules and travel, prepare correspondence and presentations, coordinate communications, organize meetings and minutes, and research for projects.

Manage and grow client accounts as the primary contact, analyze client needs, recommend solutions, monitor performance, collaborate with internal teams, and deliver regular account reports to ensure satisfaction and retention.

Provide administrative support including scheduling, correspondence, records management, report and presentation preparation, office logistics, vendor coordination, visitor reception, and project assistance to ensure smooth office operations.

Provide multi-channel customer support via phone, email, and chat; resolve inquiries and complaints; document interactions; collaborate with team to improve satisfaction and processes.

Provide remote administrative support to executives: manage schedules and travel, prepare correspondence and presentations, coordinate communications, assist with meetings and minutes, and research for special projects.

Provide responsive support to customers by answering inquiries, resolving issues, documenting interactions, collaborating with teammates, and staying current on products and industry trends to ensure positive client experiences.

Drive client acquisition and retention by understanding financial needs, offering tailored solutions, maintaining relationships, collaborating with internal teams, and meeting sales targets through outreach and presentations.

Analyze complex datasets to identify trends, create and maintain dashboards and reports, validate data using statistical methods, collaborate with teams to meet data needs, and present actionable insights to stakeholders.