Top Tech Jobs & Startup Jobs in Boston, MA

Design and maintain deployment automation and developer tooling, implement CI/CD pipelines, improve release frequency and branching strategies, assist with containerization, document and train teams, and support Agile development processes to reduce time-to-production and minimize release failures.

Designs and delivers new-hire onboarding and ongoing training programs, conducts needs assessments, manages Vector Learn LMS reporting, creates D365 training materials, coordinates customer site trainings and vendor-led sessions.

Support learning operations, knowledge management, and enablement by documenting processes, maintaining content governance, enabling systems (Salesforce Lightning), and partnering cross-functionally to ensure scalable, compliant learning delivery. Identify risks, create playbooks and job aids, and drive continuous improvement.

Lead and scale HubSpot-based email and automation programs: build reusable templates and HubL modules, segment audiences using a complex data model, create advanced workflows, migrate legacy emails, debug rendering issues, define KPIs, report on performance, and partner cross-functionally to enable self-service and experimentation.

Support execution and maintenance of digital promotions, product data, and online merchandising. Perform website QA, promotional setup, market-specific updates, basic web analytics tracking, and coordinate with cross-functional teams to ensure accurate eCommerce execution, including occasional evening/weekend work.

Identify and qualify new enterprise cybersecurity opportunities via outbound prospecting, build relationships with stakeholders, support Sales Account Directors through the sales funnel, conduct account research to personalize outreach, and represent the brand at events to generate interest.

Lead and develop a mid-market Customer Success team to drive adoption, retention, and renewal readiness. Ensure consistent execution of success playbooks, monitor customer health using data, escalate risks, partner with Sales/Product/Operations for renewals and expansion, and act as the voice of the customer to improve products and processes.

Outbound-focused mid-market Account Executive responsible for prospecting, discovery, demoing EMDECS and telematics, closing new mid-market fleet customers, and strategically expanding accounts. Maintain CRM discipline and collaborate with Sales, Marketing, and Customer Experience to meet targets.

Develop, test, deploy, and maintain UiPath RPA solutions focused on identity and access processes. Integrate bots with APIs, databases, and third-party systems; document workflows and designs; monitor and support production bots (including after-hours/24/7 support); collaborate with business units and follow agile/Scrum practices while ensuring security and compliance.

Lead AI-driven personalization and recommendation product strategy for e-commerce. Define roadmaps, analyze data and A/B tests, collaborate with engineering, data science, UX, and marketing, and drive implementation of generative AI features to improve discovery and conversion.

Lead strategy, roadmap, and execution for iHerb's MarTech ecosystem (CDP, orchestration, CMS, PIM, DAM, LSP). Drive platform integrations, build-vs-buy decisions, vendor evaluation, and cross-functional delivery with Engineering, Marketing, and Data. Define KPIs, prioritize backlog in Agile, and enable personalization, lifecycle marketing, and scalable global operations.

Serve as the primary contact for complex-care clients, coordinate care across providers, develop and update care plans, connect clients to social and medical services, document in EMR/CRM, perform outreach and engagement, and report on program compliance to promote wellness and access to services.