Top Tech Jobs & Startup Jobs in Boston, MA

Researches, obtains, processes, and renews operating licenses and permits for retail locations, offices, distribution centers, and transportation operations. Maintains licensing records and renewal reporting, coordinates with government agencies, supports pharmacy and fuel licensing, administers WIC and SNAP authorizations, handles compliance documentation, and assists with payment requests, store openings, closures, relocations, and licensing issue resolution.

Manage approximately 30 enterprise agency and systems integrator partner relationships. Build strategic partnerships, advise partners on Klaviyo solutions, drive referrals, co-selling, revenue growth, co-marketing, enablement, and product adoption. Serve as a trusted consultant and product expert, present to partner audiences, develop joint business strategies, and collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Enablement. Travel may be required for partner meetings and events.

Leads the technical design, development, testing, deployment, and support of Epic Aura integrations for ordering, results delivery, and healthcare data sharing. Collaborates with hospital IT teams, Epic representatives, and clinical users; manages testing cycles, supports go-live and production issues, documents workflows, and provides subject matter expertise and training. Requires Epic build experience, certification, and knowledge of clinical or laboratory interfaces, with HL7, FHIR, and Epic interoperability experience preferred.

Serve as the primary technical account contact for enterprise life sciences customers after go-live. Manage Success Package delivery, customer relationships, escalations, adoption risks, Benchling tenant configuration, and optimization projects. Develop project plans, coordinate with Customer Success, Professional Services, Support, and Sales, and advise stakeholders ranging from scientists to executives. Maintain product expertise and execute sprint-based accelerators that improve customer workflows and platform usage.

Oversee a portfolio of managed services customers, driving program strategy, customer onboarding, executive business reviews, performance governance, and value realization. Lead Foundation Building for new customers, coordinate implementation and transition activities, maintain dashboards and Salesforce updates, and establish scalable standards across Access Intelligence Platform offerings. Partner with cross-functional teams to improve services, resolve escalations, align programs with product strategy, and support customer retention and expansion.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Conduct applied AI research and develop foundation models from design through training, evaluation, validation, and production deployment. Collaborate with data scientists, software engineers, machine learning engineers, and product managers to deliver scalable AI products. Lead research initiatives, evaluate emerging methods, optimize large-scale deep learning systems, and translate scientific findings into customer and business impact.

Leads full-stack software engineering teams and portfolios, setting technical strategy, mentoring engineering leaders, and delivering large-scale distributed and cloud-native systems. Responsibilities include managing Agile teams, defining technology roadmaps, partnering with product and architecture leaders, driving enterprise alignment, overseeing architecture and implementation, and supporting succession planning. The role uses modern programming languages, cloud platforms, databases, containers, CI/CD, and automated testing while occasionally coding or reviewing code.

Leads diverse technology projects and developer teams building cloud-based, full-stack risk management solutions. Provides technical direction across Agile teams, defines architecture and service integrations, mentors engineers, establishes engineering standards, and drives system performance and technical debt reduction. Develops distributed microservices and APIs using modern programming languages, databases, containers, AWS services, AI tools, CI/CD, and observability practices.

Lead product marketing for ZAIDYN Field Performance, defining positioning, narratives, go-to-market strategies, launches, packaging, and sales enablement. Develop messaging, demos, case studies, ROI stories, and competitive materials while partnering with product, sales, customer success, and industry marketing teams. Conduct market and buyer research, oversee win/loss analysis, support advocacy programs, and translate AI and analytics capabilities into compelling customer value across global markets.

Leads high-severity agentic AI escalations and enterprise architecture engagements for strategic customers. Diagnoses production issues, designs resilient architectures using LLMs, RAG, orchestration, integrations, guardrails, and governance, and restores executive confidence during at-risk go-lives. Mentors technical teams, develops reusable playbooks and reference architectures, and partners with Product and Engineering to improve platform reliability and roadmap outcomes. This is an individual contributor role requiring deep technical leadership and customer-facing escalation expertise.

Lead complex enterprise AI deployments and go-live support engagements, build shared tooling, maintain deployment playbooks, mentor engineers, establish quality standards, capture deployment knowledge, and partner with product and engineering teams to improve customer outcomes. The role requires hands-on software engineering, customer-facing delivery, AI feature and GenAI model integration, prompt engineering, and production-quality development.

Leads complex enterprise AI deployments and go-live engagements, owns deployment playbooks and shared tooling, mentors engineers, captures reusable deployment knowledge, establishes quality standards, and partners with product and engineering teams. The role requires hands-on software engineering, customer-facing delivery, AI and GenAI integration, prompt engineering, and executive-level communication.

Own and grow a portfolio of large health system partnerships through consultative enterprise selling. Lead complex, multi-stakeholder sales cycles, drive renewals and expansions, negotiate commercial contracts, partner cross-functionally, and travel frequently to build executive relationships and accelerate adoption.

Lead recruiting strategy for Sales, Customer Experience, RevOps, Account Management, and Enablement teams. Partner with executives on workforce planning, headcount forecasting, talent pipelines, and hiring profiles. Manage and develop a team of recruiters, oversee leadership searches, improve structured interview processes, and optimize recruiting operations. Analyze ATS and funnel metrics, including pipeline velocity, conversion rates, source mix, and offer acceptance, to improve hiring outcomes and support revenue growth.

Build and lead Zocdoc’s Talent Operations function, owning recruiting technology, systems integrations, knowledge management, dashboards, reporting, process improvement, compliance, and vendor relationships. The role combines hands-on operations work with management of two Recruiting Coordinators and collaboration across Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards.