Top Tech Support Jobs in Boston, MA

Provide customer support for veterinarians and technicians, addressing inquiries and resolving issues through various communication methods while ensuring customer satisfaction.

The Principal Technical Support Engineer will troubleshoot complex issues, enhance client satisfaction, and collaborate globally to deliver technical solutions. This role requires extensive SQL and programming language expertise, along with strong problem-solving skills.

Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.

The Technical Support Engineer assists Enterprise customers by diagnosing issues, mentoring support engineers, managing communications, and contributing to the knowledge base.

The Applications Engineering Manager leads a team to ensure timely and efficient custom product quotations. Responsibilities include managing processes, collaborating with teams, and engaging with customers while optimizing engineering solutions.

The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.

The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.

This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

As a Technical Support Specialist, you will provide support for external customers, manage support cases, and collaborate with internal teams while enhancing customer experience through effective communication and problem-solving skills.

As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.

The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.

The Tier 2 Technical Customer Support Specialist assists customers with product inquiries and technical challenges while developing expertise in Python-based pricing and third-party integrations.

The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.

Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.

Lead the technical support function for a new product, mentor support agents, resolve technical issues, and optimize processes.

As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.

The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.