Top Tech Support Jobs in Boston, MA

The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.

As a Technical Support Engineer at Vanta, you'll resolve complex technical issues, improve customer experience, collaborate with teams, and create documentation.

Provide technical support for Siemens X-ray/Vascular products, assisting Field Service Engineers and customers with performance issues, training and ensuring service excellence.

As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.

The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.

The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.

The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.

As an Associate Technical Support Engineer, you'll resolve issues for online merchants, communicate effectively, and contribute to documentation while managing technical inquiries.

The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.

As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.

As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.

Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.

The Enterprise Technical Support Engineer provides white-glove support for large customers, troubleshooting complex product and identity issues, building customer trust, and documenting solutions for repeatability.

Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.

As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

This role involves establishing a high-performing technical support function, managing escalated technical issues, and developing processes for B2B support operations.

The Technical Support Administrator provides IT support to over 250 users, troubleshoots issues, manages software/hardware, and collaborates with the IT team on infrastructure projects.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.