Top Tech Support Jobs in Boston, MA

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Engineer will troubleshoot complex customer issues, support AI-driven transformations, enhance knowledge content, and collaborate across teams to improve customer experience.

The Senior Technical Support Lead manages technical support operations, resolving complex issues, and collaborating with engineering teams to improve processes and customer experience.

Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.

Provide technical support to customers, troubleshoot software issues, advocate for process improvements, and manage support queues. Collaborate on cross-functional projects to enhance customer experience.

Drive deployment and support of robotic systems, troubleshoot issues, manage customer tickets, and collaborate with teams to improve robotics platform. Click through customer support tasks and ensure effective communication with stakeholders.

As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.

As a Technical Support Specialist, you'll troubleshoot issues, advocate for customers, and improve processes while providing exceptional support for Attio's users.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

The Lead Sales Engineer will acquire new business, support clients, provide technical guidance, and drive product strategy while managing relationships and communications across departments.

As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.

The Technical Support Manager will lead the support team, oversee ticketing systems, drive AI strategies, and improve customer experiences and efficiencies.

Deliver world-class support to customers through various channels, troubleshoot technical issues related to AI agents, and drive rapid resolutions of high-priority concerns.

The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.

The Technical Support Engineer troubleshoots technical issues, collaborates with teams, documents solutions, and provides exceptional customer support across various sectors.

As a Technical Support Specialist, you will manage customer support requests, troubleshoot software and hardware issues, and contribute to documentation while improving processes.

Provide customer support for veterinarians and technicians, addressing inquiries and resolving issues through various communication methods while ensuring customer satisfaction.

The Principal Technical Support Engineer will troubleshoot complex issues, enhance client satisfaction, and collaborate globally to deliver technical solutions. This role requires extensive SQL and programming language expertise, along with strong problem-solving skills.

Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.