Top Tech Support Jobs in Boston, MA

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

This role involves establishing a high-performing technical support function, managing escalated technical issues, and developing processes for B2B support operations.

The Technical Support Administrator provides IT support to over 250 users, troubleshoots issues, manages software/hardware, and collaborates with the IT team on infrastructure projects.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

Provide technical support for customers, diagnose hardware/software issues, coordinate repairs, collaborate with engineering and sales teams.

As a Technical Support Specialist II, you will provide advanced technical support, troubleshoot issues, and collaborate with multiple teams to enhance customer satisfaction.

The Technical Support Engineer provides customer support for the DigiCert One platform, resolves issues, and collaborates with teams for solutions.

As a Technical Support Specialist at Vanta, you'll provide technical support to customers, troubleshoot issues, contribute to product enhancements, and document solutions, while maintaining strong customer partnerships.

Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.

The Applications Engineering Manager leads a team to ensure timely and efficient custom product quotations. Responsibilities include managing processes, collaborating with teams, and engaging with customers while optimizing engineering solutions.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.

Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.

As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.

As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

As a Technical Support Specialist, you will manage customer support requests, troubleshoot software and hardware issues, and contribute to documentation while improving processes.

The Principal Technical Support Engineer will troubleshoot complex issues, enhance client satisfaction, and collaborate globally to deliver technical solutions. This role requires extensive SQL and programming language expertise, along with strong problem-solving skills.