Top Tech Jobs & Startup Jobs in Boston, MA

Design, develop, and deliver in-person and virtual training for software end users. Create training materials, customize curricula, support users, gather feedback, and collaborate with internal teams on product updates. Facilitate client testing and validation of converted data, business processes, and software modifications. The role also requires troubleshooting, instructional design, strong communication, and knowledge of cloud concepts.

Manage complex SaaS implementations and enterprise district portfolios, driving engagement, usage, outcomes, renewals, and expansion. Build executive relationships, assess account health, facilitate renewals, provide structured product feedback, document customer challenges, and maintain CRM records. The role requires strong project management, interpersonal, technical, and remote-work skills, with 15–30% travel to customer meetings, trainings, conferences, and company events.

Own a portfolio of automotive dealership accounts from onboarding through long-term success. Lead onsite platform launches and training, conduct follow-up sessions and strategic reviews, drive product adoption and customer retention, identify expansion opportunities, monitor engagement, maintain client relationships, and relay customer feedback to internal teams. The remote role requires nationwide travel of up to 50%.

Executive leader responsible for Study Smart’s revenue strategy, go-to-market functions, sales growth, partnerships, forecasting, pricing, and organizational performance. The role oversees marketing, business development, renewals, and RFP efforts; develops revenue plans and dashboards; coaches senior leaders; identifies expansion opportunities; and represents the organization with strategic partners and education stakeholders. This hybrid position reports to the Chief Strategy Officer and requires national travel as needed.

Reviews and analyzes conflicts reports for new clients, matters, and lateral hires. Advises partners on legal and business risks, drafts conflict waivers, prepares ethical walls, audits intake data, researches professional conduct rules, and resolves conflicts. Guides conflict analysts, monitors ethics developments, communicates potential issues, and participates in urgent and on-call support.

The Accounting Manager oversees monthly, quarterly, and annual close processes, general ledger activities, reconciliations, consolidated financial reporting, internal controls, audits, compliance, payroll accounting, cash management, and process improvements. The role ensures U.S. GAAP compliance, supports systems and automation initiatives, partners across departments, analyzes financial results, and mentors accounting team members.

Generate and close small-account sales through cold outreach, prospecting, presentations, negotiations, and pipeline management. Develop digital advertising proposals, maintain CRM records, organize sales collateral, support sales-team operations, and provide account coverage during staff absences. Collaborate with creative, advertising operations, production, and editorial teams while managing client relationships remotely.

Manage post-sale customer relationships for healthcare suppliers and providers. Drive platform adoption, onboarding, implementation, training, product demonstrations, customer support, business reviews, reporting, and upselling. Serve as a trusted advisor and primary escalation point, monitor platform activity, identify improvement opportunities, and collaborate with sales, marketing, and product teams to support customer outcomes.

Manage and grow strategic enterprise accounts within pharma and biotech clients. Retain revenue, identify and close expansion opportunities, engage C-suite decision-makers, conduct discovery and platform demonstrations, negotiate contracts, and forecast sales performance. Collaborate with marketing, customer success, and product teams to support successful implementations and client experiences. The role requires enterprise B2B technology sales experience and comfort managing complex sales cycles valued at $500,000 to $1.5 million ARR.

Manage and optimize Arine’s Support Desk operations, lead Support Desk Analysts, enforce SLAs, oversee ticket triage and escalations, configure ticketing systems, and develop performance dashboards. The role also manages customer communications, knowledge-base content, process automation, and continuous improvement across a remote SaaS healthcare technology environment.