Top Tech Jobs & Startup Jobs in Boston, MA

Provide first-level technical support for desktops, laptops, mobile devices, printers, and AV systems; troubleshoot hardware/software/connectivity; assist onboarding/offboarding, account provisioning, and device setup; maintain IT asset records, ticket documentation, and support cybersecurity and compliance (HIPAA) efforts; escalate complex issues and participate in IT projects and process improvements.

Provide high-level administrative and operational support to the leadership team: manage calendars, travel, communications, meeting materials, and cross-functional project coordination. Support events, board logistics, process improvements, and special projects while handling confidential information and improving operational efficiency.

Lead US TMT business development with an AI focus: identify revenue opportunities from AI regulation, M&A, governance and data trends; develop client strategies, communications and targeted outreach; support pitches and major US TMT projects; coach and manage MBD colleagues; collaborate with partners and international teams to drive client relationships and revenue growth.

Drive territory sales by prospecting and managing customer relationships for equipment rentals. Prepare sales plans and presentations, cross-sell with specialty divisions, use Salesforce/CRM to build pipeline, monitor competitors, and meet revenue targets. Ensure compliance with safety policies.

Serve customers by answering calls, pricing, preparing quotations, checking inventory, entering orders/credits/backorders, following up on inquiries, and promoting products. Support Senior Inside Sales Representatives and notify branch personnel of inventory discrepancies.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

Manage and grow enterprise accounts by driving adoption, expansion, and renewals of Quadient software. Monitor customer health, conduct business reviews, mitigate churn risks, execute long-term customer journeys, identify cross-sell opportunities, and collaborate with sales, product, and support to deliver outcomes and exceed net revenue retention targets.

Manage and grow existing accounts and prospect new business across the Boston territory. Plan weekly schedules, conduct on-site customer visits Tuesday–Friday, present product solutions from Uline’s catalog, and meet sales goals. Participate in training and mentorship programs and represent the company in territory customer relationships.

Lead design, training, and deployment of large-scale ML models (LLMs, diffusion, GNNs). Own end-to-end training pipelines, distributed training, evaluation, and inference architecture. Collaborate with data and infra teams, drive reproducible model development, and provide technical leadership and mentorship from research through production.

Provide high-level administrative support to the Chief Legal Officer and other executives: manage complex calendars, travel, and stakeholder communications; upload board materials to Boardvantage; coordinate legal document execution, board minutes, and confidential records; assist compliance tracking and audits; support cross-functional projects, process improvements, and manage department budgets, invoices, POs, and vendor relationships.