Top Tech Jobs & Startup Jobs in Boston, MA

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own high-impact product initiatives across Peaksware’s music brands, modernize content infrastructure, investigate customer and product needs, and partner with engineering and design to ship measurable outcomes. The role also evaluates AI opportunities, automates financial analysis, and develops shared infrastructure across acquired businesses. Over time, the Product Manager will enter newly acquired companies, diagnose product and business needs, establish priorities, and drive product strategy.

Manages strategic partnerships with benefits technology firms to drive sales growth, market expansion, partner enablement, data integration, and go-to-market initiatives. Owns partner relationships, develops joint business plans, coordinates cross-functional teams, manages pipeline development, and tracks performance metrics. Requires experience in group benefits or insurance distribution, benefits administration platforms, relationship management, and strategic stakeholder influence.

Leads operational risk management activities supporting Mexico and South America within MetLife’s Global Customer Service & Operations organization. Maintains risk and control data in OpenPages, performs non-financial risk assessments and control environment reviews, supports issue and control-metric identification, evaluates AI opportunities, and produces executive and detailed risk reporting. The role partners with regional stakeholders, Global Risk Management, Internal Audit, and Compliance while requiring fluent Spanish and English.

Own and scale Nasuni’s Marketing PMO by designing planning cadences, governance, intake processes, work-management infrastructure, metrics, and cross-functional operating models. Lead strategic programs involving marketing, IT, sales operations, finance, acquisitions, and transformation initiatives. Optimize Smartsheet, improve execution visibility and predictability, manage dependencies and risks, and implement AI-enabled workflows with appropriate validation and human accountability.

Provides part-time optical test and controls engineering support for a lunar camera environmental test campaign. Responsibilities include operating optical instrumentation and Linux-based camera-control software, developing test routines, executing and documenting benchtop and environmental tests, monitoring data and anomalies, supporting optical alignment and verification, and coordinating with multidisciplinary engineers. The role is remote with periodic on-site work in Massachusetts and Connecticut, approximately 25% travel, and a six-month independent contractor engagement.

Full-cycle sales role managing prospecting through close and implementation for FareHarbor reservation software. Build relationships, run demos, negotiate deals, use CRM to track leads, gather market intelligence, meet sales targets, and collaborate with product and marketing teams to drive client conversion and growth.

Designs and implements integrations and bespoke technical solutions for enterprise customers using Akeneo. Responsibilities include assessing client environments, architecting product catalogs and data flows, developing prototypes and full-stack code, configuring SaaS deployments, creating technical documentation, leading workshops and training, and guiding customers through go-live. The role partners with clients and internal R&D, influences the product roadmap, manages complex technical workstreams, and requires approximately 20–30% travel.

Own end-to-end ServiceNow customer engagements, from developing Statements of Work and project plans through delivery. Manage engineering teams, stakeholder communications, project roadmaps, risks, reporting, customer satisfaction, training, and quality outcomes. Partner with leadership and sales on program strategy, operating plans, and expanding customer requirements while ensuring timely, transparent, and uninterrupted service delivery.

Leads the technical architecture, design, and implementation of mission management and autonomy solutions. Partners with technical leaders and product teams to develop tracking, mission planning, auto-routing, and resource management capabilities. Supports customer engagement, proposals, whitepapers, new business capture, and technical solution presentations for defense and intelligence customers. Requires strong leadership, communication, technical writing, and active Top Secret/SCI clearance.

Own the full healthcare sales cycle, from prospecting and pitching clinics to closing new clients. Lead onboarding, implementation, workflow analysis, and long-term clinic success. Build relationships with clinical, financial, and operational stakeholders, identify growth opportunities, improve enrollment and clinical impact strategies, and resolve client challenges. The role requires persistence, analytical problem-solving, adaptability, and availability to support diabetes care clients as needed.