Top Tech Jobs & Startup Jobs in Boston, MA

Provides phone and email technical support for Bevi beverage machines, troubleshooting routine and non-routine issues, guiding installations and maintenance, answering warranty and contract questions, initiating part RMAs, and scheduling service calls. The role also identifies customer opportunities, routes sales leads, manages tickets, analyzes trends, and recommends process improvements to internal teams and engineering stakeholders.

Own and grow a portfolio of large enterprise and non-retail accounts through land-and-expand strategies, personalized prospecting, consultative discovery, ROI-based business cases, and executive-level selling. Collaborate with enterprise account executives on complex opportunities, coordinate BDRs, solutions architects, and marketing, maintain Salesforce pipeline hygiene, and provide accurate forecasts. The role requires navigating complex buying committees and delivering strategic, multi-threaded sales motions.

Own the full sales cycle for EliseAI’s emerging AI products, from prospecting and discovery through demonstrations, negotiations, closing, and expansion. Build relationships with senior stakeholders, secure strategic design partners, navigate complex multi-party evaluations, and help shape pricing, packaging, positioning, and go-to-market strategy. Partner with Product, Engineering, Strategy, and Deployment teams to translate customer feedback into product direction, develop repeatable sales playbooks, and attend conferences and customer meetings.

Lead and develop a global Renewal Account Management team responsible for retention, renewal performance, forecast accuracy, and commercial execution. The role oversees deal ownership, negotiations, at-risk renewals, customer escalations, reporting, and renewal governance. It partners with Sales, Customer Success, Channel, Finance, and Legal while using Salesforce, Clari, and forecasting tools to identify risks, improve operational discipline, and deliver predictable recurring revenue outcomes.

Lead end-to-end executive recruiting for AVP, VP, and C-suite roles. Develop search strategies, source and assess senior candidates, build leadership pipelines, and advise business leaders and HR stakeholders. Conduct market mapping, provide compensation and competitive insights, manage executive search firms, and deliver a high-touch candidate experience. Support onboarding, promote diverse candidate slates, and ensure recruiting practices align with company values and governance standards.

Own and evolve PointFive’s visual identity across brand, website, advertising, social, events, and sales materials. Concept, design, and produce static, motion, animation, UI motion, and video creative. Build website pages and components using Vercel, GitHub, and Claude Code. Manage creative projects, deadlines, and external freelancers while partnering closely with the CMO and marketing team.

Lead platform engineering initiatives and provide architectural direction for internal developer platforms, build systems, CI/CD pipelines, release automation, and cloud-native infrastructure. Improve software delivery through automation and AI-enabled engineering capabilities while ensuring scalability, reliability, security, and maintainability. Evaluate technologies, collaborate across teams, mentor engineers, and guide technical decisions.

Conduct targeted outbound prospecting, account research, cold calling, and inbound lead qualification for enterprise manufacturing accounts. Personalize outreach using buying signals and AI-enabled tools, book introductory meetings with operations and engineering leaders, and maintain account momentum in partnership with Account Executives. Share prospect feedback, objection patterns, and account intelligence during pipeline and account reviews.

Own revenue accounting and marketplace operations, month-end close, ASC 606 treatment, contract modifications, reconciliations, revenue recognition rules, audit schedules, and financial reporting. Partner with Deal Desk, FP&A, Strategy Operations, and Business Applications to resolve accounting issues and improve Quote-to-Cash systems. Lead automation and reporting initiatives using NetSuite, Salesforce, Zone Billing, Sigma, Claude, and related AI tools.

Leads monthly, quarterly, and annual close activities across a multi-entity organization; prepares journal entries, reconciliations, financial statements, and GAAP reporting. Manages treasury operations, banking relationships, cash forecasting, tax compliance, audits, consolidations, and subsidiary support. Develops accounting policies, strengthens internal controls, researches technical accounting matters, and improves processes and systems while collaborating with internal teams, auditors, tax advisors, and banking partners.