Top Tech Jobs & Startup Jobs in Boston, MA

Provide high-touch user support via Intercom, troubleshoot web/mobile and integrations, build Intercom automations and AI-driven workflows, create help center content, report bugs and collaborate with product and engineering, and support onboarding to improve user experience and reduce friction.

Design, build, and maintain data pipelines and Microsoft Fabric lakehouses; create Bronze/Gold Delta tables and Power BI semantic models with DAX and row-level security; develop SQL views and incremental load patterns; monitor pipeline health, support data governance, and train reporting staff on the new Fabric environment.

Lead technical direction and architecture for Android-native POS and handheld apps. Build offline-first, high-performance systems, mentor engineers, drive cross-team initiatives, improve reliability, modularize codebase, and enhance CI/CD and observability for production at scale.

Own end-to-end business development for financial-institution partnerships: source, qualify, negotiate, and close deals; build the sales motion and operating model; run pilots; partner with Product/Data/Engineering to automate and scale; and translate customer insights into product and GTM strategy.

Support B2B technology PR accounts by helping develop and execute PR campaigns, conduct media outreach, draft press materials, coordinate projects, support client relationships, and assist with reporting and insights.

Serve as the tactical Product Owner translating strategy into actionable backlog items, leading Agile ceremonies, refining user stories and acceptance criteria, coordinating cross-functional delivery, monitoring sprint metrics, ensuring HIPAA-compliant feature delivery, and using analytics to prioritize and iterate product work.

Lead and execute CSI's brand, content, social, and PR strategies. Oversee brand standards, creative and design direction, editorial and social calendars, agency relationships, and a multi-disciplinary team to drive awareness, earned media, and demand generation while managing budget, processes, and performance metrics.

Support People Operations by auditing and maintaining HR data across systems, resolving discrepancies, and ensuring data quality. Manage compensation tasks including survey participation, bonus administration, benchmarking, and reward letters. Partner cross-functionally with HRIS, Compensation, Benefits, Finance, and Revenue Operations. Ensure data privacy, security, and compliance while enabling accurate reporting and analytics.

Lead client-facing requirement gathering, data analysis, and solution delivery for life & annuity insurance implementations. Support delivery teams, resolve issues, coordinate QA and training, and maintain stakeholder communication to ensure timely, high-quality deployments and customer satisfaction.

Serve as primary client contact to drive retention, satisfaction, and growth for advertising clients. Oversee campaign execution with internal teams, lead onboarding and training, deliver performance reporting and optimization recommendations, identify upsell opportunities, and advocate client needs internally.