Top Tech Jobs & Startup Jobs in Boston, MA

Lead end-to-end AI/ML initiatives to improve student retention, engagement, and enrollment. Architect and operate data pipelines, feature stores, and production ML systems; deploy, monitor, and automate models; run experimentation programing and measure business outcomes. Mentor team members and set technical standards across Product, Engineering, and CX.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Manages social media campaigns for TV and streaming content, including community management, content ideation, copywriting, publishing, content calendars, talent activations, contests, client communication, and campaign reporting. The role requires adapting voice and tone across projects, engaging audiences on multiple platforms, and occasionally working nights or weekends.

Supports daily treasury operations, including cash positioning, liquidity tracking, bank account administration, treasury reporting, reconciliations, cash-flow forecasting, and data maintenance. Assists with compliance, controls, audits, system updates, and process improvements while collaborating with Accounting, FP&A, and Tax teams. The role requires accurate processing, documentation, and adherence to treasury policies.

Leads complex electrical engineering and design standards for global data center infrastructure. Reviews project designs, electrical calculations, equipment specifications, and commissioning processes; provides technical guidance and mentorship; collaborates with engineering, construction, operations, vendors, and regional teams; and drives scalable, efficient, compliant design practices. The role is primarily remote, supports global stakeholders, includes field work and up to 20% international travel, and requires expertise in mission-critical electrical systems.

Serve as a trusted advisor for designated accounts, manage escalations, ensure SLA/CSAT targets, analyze support trends, drive technical resolutions, enable product adoption, mentor engineers, and coordinate cross-functional communication for post-implementation success.

Leads strategic customer success for enterprise accounts, overseeing onboarding, adoption, optimization, renewals, and expansion. Builds executive relationships, conducts business reviews, develops success plans, and drives measurable value from NICE CXone, AI, automation, and analytics capabilities. Coordinates matrixed internal teams, resolves risks, supports account growth, and informs product innovation. Requires extensive SaaS or CCaaS customer success experience, NICE CXone or comparable platform expertise, enterprise account management, and executive communication skills.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.

Supports enterprise teams with research, data gathering and validation, presentations, administrative tasks, collaboration, and project activities. The intern applies academic knowledge, participates in training, contributes process-improvement ideas, assists with problem-solving, communicates with colleagues, and develops professional skills through feedback and networking.

Supports customer-facing technical solution architecture for communications service provider opportunities. Responsibilities include discovery workshops, requirements gathering, hybrid cloud and on-premise architecture, proof-of-value engagements, demonstrations, partner integrations, workload testing, and production planning. The role collaborates with sales, delivery, engineering, product, and customer teams while developing expertise in analytics, telemetry, cloud data platforms, and AI-enabled solutions.

Owns technical strategy and customer acquisition for communications service provider opportunities. Leads discovery, design sessions, solution architecture, demonstrations, proof-of-value engagements, workload testing, sizing, production readiness, and technical close. Partners with account executives, delivery, engineering, product, and strategic partners to design high-volume analytics and AI solutions across hybrid cloud and on-premises environments. Requires deep CSP, telecommunications, data warehousing, telemetry, cloud, and AI expertise, with travel up to 50%.

Own PAM’s product direction, technical roadmap, prioritization, and end-to-end execution. Scale and stabilize its AI-powered pitch feedback platform, improve feedback and scoring systems, manage infrastructure and AI costs, establish product operations, and prepare the beta product for commercialization. The role requires hands-on technical judgment across frontend, backend, AI workflows, cloud infrastructure, reliability, and monetization readiness.

Administer and improve global sales compensation programs, including commission plans, quotas, calculations, adjustments, reporting, reconciliations, and dispute resolution. Partner with Sales, Finance, HR, and Operations to ensure accurate, timely payments. Audit Salesforce and Tableau data, support compensation plan design, manage multi-currency calculations, document processes, and automate manual workflows using advanced spreadsheet tools and macros.