Top Tech Jobs & Startup Jobs in Boston, MA

Configure, administer, and optimize Salesforce for Sales, Service, and Marketing teams. Responsibilities include declarative solution design, data modeling, security and access management, automation, Lightning configuration, data quality, integrations, sandbox management, testing, releases, troubleshooting, documentation, and stakeholder collaboration. The role requires independent ownership of Salesforce solutions and adherence to platform, governance, and security best practices.

Owns strategic growth, retention, renewals, and expansion across mid-market B2B accounts. Develops account plans, conducts customer and executive meetings, manages consultative sales cycles, negotiates commercial terms, and drives cross-sell and upsell opportunities. Partners with service managers, solutions architects, and sales overlays to develop solutions and quantify customer outcomes. Requires MSP industry experience, CRM proficiency, and travel of up to 50%.

Recruit and support TPx agents to generate new business revenue. Responsibilities include agent training, sales enablement, opportunity support, channel recruitment, forecasting, sales funnel management, product launches, promotions, quota attainment, partner issue resolution, and competitive feedback. The role requires telecommunications or MSP sales experience, frequent cross-functional collaboration, and up to 50% domestic travel.

Leads a team of mid-market account managers while overseeing client relationships, account growth, renewals, upselling, cross-selling, customer satisfaction, forecasting, and performance against sales quotas and KPIs. Builds senior-level client relationships, resolves escalations, monitors account health, develops strategic account plans, and collaborates with Commercial Operations, Customer Success, Product, and Marketing. The role requires MSP experience, leadership capabilities, CRM proficiency, and up to 25% domestic travel.