Top Tech Jobs & Startup Jobs in Boston, MA

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

Provide advanced technical support for end users, escalate complex issues, assist in IT service improvements, and maintain IT documentation.

The Quality Engineer II will certify product quality using testing methods, provide feedback, develop automation frameworks, and create test plans and documentation.

The Associate Renewals Manager handles subscription renewals by managing contracts, forecasting risks, and collaborating with Sales and Customer Success teams to drive revenue retention and reduce churn.

The Business Systems Analyst will optimize internal business systems by gathering requirements, designing solutions, and aligning business needs with technology. Responsibilities include documentation, user acceptance testing, and monitoring system enhancements.

The RFx/Proposal Technical Writer will manage and produce RFx responses, ensuring quality and collaboration with SMEs, while maintaining content management tools.

The DevOps Engineer II enhances monitoring systems, manages CI/CD pipelines, maintains configuration management, and supports application reliability in a hybrid environment.

The Contracts Coordinator will manage the contract database, oversee the approval workflow, perform quality control on contracts, and handle intake requests. Strong attention to detail and organizational skills are essential.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Senior Product Manager will lead the development of healthcare technology solutions, focusing on biometrics and AI, ensuring compliance and innovation while guiding cross-functional teams from concept to launch.