Provides on-site IT support for residents, staff, vendors, and Home Office. Troubleshoots devices, networks, accounts, security systems, life-safety equipment, timekeeping systems, printers, and audiovisual technology. Develops training resources, coordinates vendors, administers access and communication systems, supports onboarding and offboarding, manages technology projects, and monitors equipment, software, licenses, inventory, maintenance, and upgrades while delivering friendly customer service.

Drive occupancy for a senior living community by guiding prospects through the sales process, building relationships with prospective residents, families, and professional partners, maintaining prospect databases and pipelines, analyzing competitors, conducting facility visits, and communicating the community’s value. The role requires empathetic communication, market knowledge, relationship management, and sales leadership.