Top Tech Jobs & Startup Jobs in Boston, MA

Provide remote first-line technical support via phone, email, chat, and ticketing. Troubleshoot software, hardware, networking, and connectivity issues; perform remote desktop assistance, document resolutions, update knowledge base articles, and escalate complex problems to Tier 2/3. Meet performance metrics and follow up to ensure issue resolution.

Provide remote administrative support: manage calendars and travel, handle correspondence, prepare and proofread documents, maintain digital filing, process invoices, assist onboarding, take minutes, track project deadlines, order supplies, and handle confidential information to keep operations running smoothly.

Provide remote administrative support: manage calendars and email, coordinate travel, prepare documents and reports, update databases, conduct research, assist with social media and basic bookkeeping, and perform ad hoc tasks while maintaining confidentiality and professionalism.

Serve as first point of contact across phone, email, and chat; resolve inquiries, process orders/returns/refunds, record interactions in CRM, escalate complex issues, meet performance metrics, and provide feedback for process improvements while maintaining a professional remote workspace.

Remote Data Entry Clerk responsible for accurately entering, updating, and maintaining data across databases and systems, performing quality checks, compiling and verifying information, generating reports, maintaining digital filing and data confidentiality, and meeting regular quotas and deadlines while supporting administrative tasks.