Top Tech Jobs & Startup Jobs in Boston, MA

Oversee remote teams and projects to ensure on-time, on-budget delivery. Develop project plans, timelines, and deliverables; coordinate stakeholders; monitor progress and resources; identify and mitigate risks; and communicate updates to clients and internal teams.

Provide remote technical assistance via chat, email, and phone. Troubleshoot hardware, software, and network issues, deliver solutions or escalate as needed, maintain a knowledge base, and train customers to use products effectively.

Identify and pursue potential clients, follow up on leads, deliver sales presentations, negotiate pricing and contracts, close deals, meet targets, and maintain accurate sales records while ensuring customer satisfaction.

Manage customer onboarding and training, resolve inquiries, monitor customer health, build relationships, and collaborate with sales and product teams to drive upsell and long-term success.

Create high-quality written content (blogs, articles, website copy), research topics for accuracy, optimize for SEO, edit and proofread, and collaborate with marketing to align content with brand strategy.

Develop and execute social media strategies to grow brand awareness and engagement. Manage accounts, create content calendars and posts, monitor performance, engage with followers, and collaborate with marketing and design teams on campaigns.

Provide remote administrative support including calendar and meeting scheduling, email and call handling, travel and accommodation organization, creating presentations/reports/documents, and assisting with social media management and content planning.

Provide timely, remote customer support via phone, email, and chat. Resolve product/service issues, process orders, manage returns/exchanges, document interactions in CRM, and ensure customer satisfaction.

Enter, update, verify, and organize customer or product data in systems; correct errors and collaborate with teams to ensure consistent, accurate records.

Process, clean, and validate large datasets from multiple sources; ensure data quality and formatting; generate reports and collaborate with teams to maintain data flow for decision-making.